Austin and Wyatt Poole reviews

★★★★★ 5/5

Google

I am so glad that we chose Austin & Wyatt to sell our mothers home. Kyle was very knowledgeable about the area and came prepared with comparable sales of similar properties in the local area Kyle always responded promptly to any queries and went over and above what I could have expected from him. Kyle took on the task of chasing through the sale with the least of fuss, keeping us informed at all stages and liaising with all parties. I would definitely recommend using this branch of Austin & Wyatt

Karen · 29 April 2025

★★★★★ 5/5

Google

Kyle was fantastic with the sale of our property. He communicated every step of the way and was great at getting updates from our buyers solicitor. Would recommend Austen & Wyatt Canford Heath!

Matt · 13 September 2025

★★★★★ 5/5

Google

Excellent service selling my home with the team at Austin and Wyatt. I dealt with Marcus, Ben, Kyle, and also Chris in the mortgage department, and all of them went above and beyond for us for our sale. Very knowledgeable in their field and in the local area, and nothing is ever too much trouble. Would strongly recommend to anyone hoping to buy or sell in Canford Heath.

Stephen · 29 May 2024

★★★★★ 5/5

Google

Kyle Nichols was a great help and support in our search for our forever home. We are so thankful for his expertise and kindness during the purchase of our new home and the selling of our old house.

Jill · 13 July 2025

★★★★★ 5/5

Google

Kyle from Austin & Wyatt made our first house purchase a breeze! He was incredibly helpful, always ready to assist, and extremely friendly. Kyle's expertise and knowledge were evident throughout the process. He guided us every step of the way, answering our questions and providing valuable insights. His attention to detail and commitment to our satisfaction were exceptional. Kyle's excellent communication skills kept us informed and reassured. We highly recommend Kyle as your agent for a smooth and enjoyable home-buying experience. Thank you, Kyle!

Kornel · 9 July 2023

★★★★★ 4/5

Google

Very happy with Austin wyatt. Kyle and his team worked hard to sell our bungalow, with a few unsuccessful offers along the way. But the deal was eventually done and happy new owners now occupie the property. We'll done Kyle and team.

John · 10 April 2025

★★★★★ 5/5

Google

We cannot express our gratitude enough to Kyle and his team. Our house buying was met with one hiccup after another. Kyle was there to hold our hand all the way liaising with all in the chain to try and speed things along. And we were the buyers of a bungalow he was selling. We have no hesitation in recommending this team and Austin Wyatt Canford Heath. They went above and beyond first class service. Thank you

Christine · 23 July 2023

★★★★★ 5/5

Google

Can not rate these guys enough, they went above and beyond for us, ben, markus and Kyle super helpful from day one and Kyle went above and beyond doing the work of the estate agent above our chain job to make sure it all went smoothly. So highly recommend

Rob · 22 November 2024

★★★★★ 5/5

Google

Only good things to say about Kyle and the team! We have recently bought through Austin & Wyatt and have found Kyle especially to be proactively driven, an excellent communicator and efficient. Thanks so much for all of your assistance in seeing us in to our new home!

Jo · 3 December 2024

★★★★★ 5/5

Google

Following the initial meeting to appraise our home, we were delighted with Kyle’s approach. He was genuinely interested in us & to understand our rationale for selling together with our future aspirations. The whole meeting was relaxed & the communication first class. Knowledge of his business & the local area is second to none. Everything was on our terms & within our timescales & at no point was there any pressure. The photographer used was incredibly efficient & professional, adding to the quality of the whole experience. Kyle & his Team were always on hand as matters progressed to keep us updated & to answer any questions. I would not hesitate to use in the future & would highly recommend Kyle & his Team.

Paul · 1 January 2023

★★★★★ 5/5

Google

Austin and Wyatt Canford Heath We’re absolutely fabulous with my home purchase and supported me professionally and went beyond what’s expected to iron out issues from start to finish. The branch manger, Kyle was exceptionally knowledgeable, helpful and so friendly; house purchasing can be stressful, but Kyle ensured he supported the process towards a successful conclusion. I highly recommend this company and say a huge thank you to Kyle for going that extra mile to bring my dream new home in reality

James · 1 January 2023

★★★★★ 5/5

Google

The sale of our family home was unfortunately not without its challenges as I’m sure Kyle will agree, however he went over and beyond with the greatest care, sensitivity and professionalism and for that we cannot thank him enough! Kyle put our minds at rest and was a huge comfort to my Mum and I in circumstances that were at times emotional and frustrating- yet Kyle did more than the job of any other estate agent I have ever dealt with and deserves all the good feedback possible! Kyle and his team really are a tremendous credit to the area and I would highly recommend to anyone and I will not hesitate to use them again- Thankyou Kyle and the team!

Natalie · 1 January 2023

★★★★★ 5/5

Google

I'm giving 5 star rating they sold my 23 years static caravan within two months. Marcus Hofmann was very professional and very confident that it will be sold. The photos Marcus took and the information about the caravan was professional. When Marcus was out I was assisted by Kyle and Ben. You are never left concerned what's happening, they update all the time. I'm very happy to deal with them, hopefully again his year. GOOD SERVICE WELL DONE

Cindy · 2 March 2023

★★★★★ 5/5

Google

Kyle and the team are excellent from start to finish - brilliant communication, great advice to help us sell - which we did, very quickly! Would 100% recommend.

Jemima · 13 July 2025

★★★★★ 5/5

Google

Would 100% recommend Austin & wyatt The service we received from Kyle Nichols was wonderful. He continued to keep us up to date with the proceedings of our house sale, he went above and beyond. Every time we needed an update or some more information he would find out there and then for us and would then get back to us immediately. I would highly recommend Kyle to anyone looking to buy or sell their house. Thank you so much for your help for myself and Danny!

Emily · 3 October 2022

★★★★★ 5/5

Google

We would highly recommend Austin & Wyatt. Kyle, David & Marcus were professional throughout the viewing and selling process of the flat and were always quick to respond to any queries we had. Even though it wasn't smooth sailing (first buyer pulled out last minute), the team were super reactive and had multiple viewings lined up straight away and we had another buyer within a couple of weeks and we were back on track and have now successfully moved house. Again, would highly recommend if you are after a friendly and professional service.PositiveResponsiveness, Professionalism

Jim · 28 August 2022

★★★★★ 5/5

Google

We recently bought a house through Austin and Wyatt. We had viewed it a few months before and were outbid. The sale fell through and they came back to us and we proceeded. All through the process both Kyle and David were fantastic. Kyle is really switched on, very knowledgeable and nothing was too much trouble. Without his help and support we would never have completed on our very specific deadline (being hindered by solicitors and the vendor.) The obstacles he had to tackle were numerous and entailed other branch members going out of their way to sort paperwork and signatures for completion. David went to the property and resolved a problem completely off of his own initiative, which was very much appreciated. They definitely go above and beyond on every level and I wouldn't hesitate in using them again in the future. We have bought many properties and these two chaps have been the best hands down, what a refreshing change!!PositiveResponsiveness, Quality, Professionalism

Nicole · 28 August 2022

★★★★★ 5/5

Google

We have been most impressed with how Kyle, David and Marcus have dealt with the sale of our house. David and Marcus both did an amazing job on the sales side, and Kyle has been utterly outstanding at keeping us updated throughout the whole process. Kyle has put in an awful lot of hours, assisting us the whole way through the sale. His cheery disposition was a delight and I can see why he’s rated top notch for his customer service. Kyle and his team came highly recommended to us and we will definitely be recommending them to others. Fantastic job! Thank you very much 😊.PositiveResponsiveness, Quality, Professionalism, Value

Sarah · 28 August 2022

★★★★★ 5/5

Google

A late review but one that’s definitely worth it. First time buyer last year and completely in the dark about the property world however Kyle at Austin and Wyatt was amazing. Made the whole process stress free and was always at the end of the phone or email when we needed him. I couldn’t recommend them enough. Thanks Kyle. We love our home and will be returning in the future

Laura · 9 July 2023

★★★★★ 5/5

Google

Can't thank kyle and Ben enough from the canford heath branch . very helpful and friendly from start to finishes. would also keep you update with how things were going . Highly recommend . xx

Sarah · 23 June 2026

★★★★★ 5/5

Google

The service we received from Kyle Nichols at Austin & Wyatt was second to none, he was truly fantastic from start to finish. He has his finger firmly on the pulse of the housing market and is in my opinion- head and shoulders above other estate agents we dealt with. He continued to keep us up to date with the proceedings of our house purchase and made us feel like nothing was ever too much. I would recommend Kyle to anyone looking to buy or sell their property and am very grateful for everything that he did for us.

Ashley · 30 July 2022

★★★★★ 5/5

Google

We cannot recommend Austin and Wyatt at Canford Heath highly enough. Kyle Nichols is fantastic and the service we received was second to none. From start to finish Kyle kept in touch and went out of his way to help with any queries and nothing was too much trouble. Austin and Wyatt are head and shoulders above other estate agents we have used, with their extensive knowledge, experience and professionalism. These are the only estate agents to use to buy or sell.

Stephanie · 30 July 2022

★★★★★ 5/5

Google

I have used Austin Wyatt Canford Heath a few times now when buying and selling. Kyle and his team are excellent at getting you the best price for your property and for securing a purchase if you are buying within the same area. Kyle went over and above with my most recent sale and purchase. He followed up on everything, making sure the solicitors were all on the same page and things were moving forward. He can recommend all services needed to make the moving process run smoothly ie Removals, house clearance etc. For me it all went through with no delays or major hiccups and I’m sure this was down to Kyle and his dedication to his customers and to getting the job done. Well done Kyle, it’s always a pleasure dealing with you and your team. You run a great ship ⭐️ ⭐️⭐️⭐️⭐️

Sue · 30 July 2022

★★★★★ 5/5

Google

We are super thankful to Kyle for the support he has given us during the sale of our property. As brand new first time parents, who are trying to focus on lots of different things, we couldn’t have asked for more from him and the team in chasing solicitors, keeping us in the know and making sure we understand what we need to do in the process. We can honestly say that the sale of our property has been stress free because of the team at Austin Wyatt- Canford Heath! Thanks guys ☺️

Jordan · 27 April 2025