Trusted Agent profile · Poole, Dorset

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Austin and Wyatt Poole reviews

★★★★★ Excellent

252 reviews across 2 platforms

15 Adastral Square, Canford Heath, Poole, Dorset, BH17 8SA

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Austin and Wyatt's office in Poole, Dorset, at 15 Adastral Square, is rated 5.0 out of 5 across 252 reviews on two platforms, including 251 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards.

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5.0 / 5

251

Reviews on Google

This office

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5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Austin and Wyatt, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Poole office, from every platform, shown as written. First names only.

5/5

Google

We recently sold through Kyle Nichols and were very impressed with all aspects of the service provided. We had been on the market for nearly 6 months and Kyle came in and took some great pictures and offered some great advice which resulted in a speedy sale. Very happy sellers and very happy to recommend him.

Stuart · 22 March 2019

Agent replied

Thank you Stuart for your wonderful 5* review of Kyle and the team at Austin & Wyatt, Canford Heath. It is great to read that the team were able to provide you with an excellent level of service. It was also brilliant to see that Kyle was able to give you very good advise and achieved you a speedy sale. Thank you for your recommendation. Kind regards, Scott.

5/5

Google

So very impressed with the service I received, they are so helpful and were always happy to help. Having never sold a property before I needed a little guidance and they were always at the end of the phone to answer my questions. My experience was made so easy. Highly recommend!

Kelly · 21 November 2020

Agent replied

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Very good service from Kyle and Ben. They were friendly, efficient, and were on the ball with chasing up solicitors when things slowed down.

Jack · 4 November 2023

Agent replied · 25 November 2023

Thank you for the fantastic 5* review I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

All the team at Austin &Wyatt were first rate ,Marcus, Ben, and Kyle Kept all parties informed of progress,Highly Recommended, would definitely use again.

Tim · 28 October 2023

Agent replied · 25 November 2023

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

We have been really pleased with the help care and support we have had from Kyle and Arron. We would definitely recommend them to friends and family.

Gillian · 30 June 2023

Agent replied · 30 July 2023

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

From the start to finish these guys were excellent. Marcus and Kyle are so knowledgeable about the local property markets and spot on with help and advice. They kept me informed during the whole process and nothing was too much trouble. Can’t recommend them enough. Ten out of ten, thanks guys.

Brian · 22 March 2019

Agent replied

Thank you Brian for your wonderful 5* review of our team at Austin & Wyatt, Canford Heath. It was great to read that Marcus and Kyle in particular kept you fully informed and that nothing was too much trouble. Kind regards, Scott.

5/5

Google

Very professional and helpful throughout my house purchase.

Daniel · 28 July 2024

Agent replied · 27 August 2024

Thanks Daniel for your amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very pleased with the whole service from the original contact to discuss the selling of our property, right through to the final point of completion. All staff were very attentive, knowledgeable and professional would recommend their service 100%PositiveResponsiveness, Professionalism

Liz · 11 January 2022

Agent replied

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I literally can't fault the canford teams service with the sale and purchase of our properties. From the start we felt assured we would be looked after and the guys in the office did not disappoint. They are so professional, friendly and hard working, would highly recommend Austin and Wyatt

Sam · 22 March 2018

Agent replied

Hi Sam, Congratulations on the sale and purchase of your property! The Austin & Wyatt team in Canford-Heath aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service throughout your sale and purchase. Many thanks!

5/5

Google

I have dealt with the manager Kyle Nichols for many years. He has sold many houses for me. Exceptional estate agent and believe you me, they are few and far betweenPositiveResponsiveness, Quality, Value

Nicholas · 28 August 2022

Agent replied

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

The whole team are courteous, very helpful and do their utmost to provide an excellent service.

John · 31 December 2023

Agent replied · 27 August 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

From the moment we put our house on the market David, Marcus and Kyle have provided a first class service. They have been most helpful, ensuring the sell of our home went smoothly. Can’t thank them enough.PositiveResponsiveness, Quality, Professionalism

Rosemary · 28 August 2021

Agent replied

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

The team has great local knowledge and was very enthusiastic about selling our property. It went on the market quickly and sold within 2 weeks. We had weekly updates on progress through to completion. Highly recommended.PositiveQuality, Professionalism

Alan · 28 August 2021

Agent replied

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

We could not have chosen a more helpful, caring, attentive or switched on company to sell our house with. From the valuation to the open house viewing to the day we got the keys to our new house we were incredibly impressed with the dedication and enthusiasm of the whole team. We cannot thank you enough for ALL your hard work to help us do the impossible (we never thought we'd be able to move up the ladder) and we'll definitely be back again soon- after we've finished this project!

Claire · 22 March 2016

5/5

Google

Very reliable, friendly and professional service throughout every stage of the selling process. I purposely selected this agent to sell my property as I had been impressing when purchasing that same property from them 4 years prior.

Martin · 19 February 2021

Agent replied

Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Great Team at Canford Heath, they have now bought and sold 5 properties for us and our family. Great due diligence, great support and an incredible drive to get the best possible deal for their clients, would not use anyone else.

GreenBearUK · 22 March 2018

Agent replied

Thank you for this 5 star wonderful review for the team at Austin & Wyatt, Carnford Heath branch! I would first like to sincerely thank you for your returned valued custom, we pride ourselves on giving our customers fantastic experiences and I am so pleased to hear that on five occasions we have delivered our promise! Best wishes, Maryjane.

5/5

Google

Just completed a house purchase through Austin & Wyatt in Canford Heath. They were brilliant throughout the whole process. A particular mention for Kyle for whom nothing was ever too much trouble. Amazing. Would use again and strongly recommend. Thank you!

Brita · 31 July 2018

Agent replied

Thank you for taking the time to leave us this excellent review, it's great to see that the Canford Heath team were once again able to provide their proven 5 star service! Kind Regards, Sarah

4/5

Google

As first time buyers, the team at Austin and Wyatt made the whole process really simple, helped us to get a great property for our budget and have been helpful and accessible throughout the whole process.

Rachel · 31 July 2019

Agent replied · 30 July 2023

Thank you Rachel for your wonderful review. If there was anything we could have done to make your experience 5*'s please contact us via review@countrywide.co.uk. Kind regards, Scott

5/5

Google

Well done Austin & Wyatt. Good professional service, David you did well. Always positive about the sale of our house and Kyle negotiated and kept us informed all the way. Would highly recommend

Jim · 30 July 2020

Agent replied

Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.

4/5

Google

As first time buyers, the team at Austin and Wyatt made the whole process really simple, helped us to get a great property for our budget and have been helpful and accessible throughout the whole process.

Rachel · 22 March 2019

Agent replied

Thank you Rachel for your wonderful review. If there was anything we could have done to make your experience 5*'s please contact us via review@countrywide.co.uk. Kind regards, Scott

5/5

Google

I would recommend the team at Austin & Wyatt to anyone wishing to sell their property, they are very professional in their manner and always kept us well informed. Thanks again to the team on Canford Heath

JOHN · 31 July 2017

Agent replied

Hi John, Really great to read another 5 star review for the Canford Heath branch of Austin & Wyatt Estate Agents. Thank you so much for the recommendation and congratulations on the sale of your property. Your comments will be passed on to to the team. Kind regards.

5/5

Google

Seriously the best estate agent. Got us through a very difficult sale. Very professional know the business inside out. 100% trust in these guys. Would recommend with no hesitation.

Richard · 19 February 2021

Agent replied · 30 July 2023

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

The service was amazing, we were marketed and sold in super quick time and the team were so friendly and helpful !PositiveResponsiveness, Quality, Professionalism, Value

Emma · 28 August 2021

Agent replied

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service, great contact and kept us in the loop at all times, worked really hard on the sale after struggling with other estate agents. Highly recommended.

Iain · 19 February 2021

Agent replied

Many thanks for your excellent recommendation and 5* review! Best wishes Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Austin and Wyatt Poole

How many reviews does Austin and Wyatt Poole have?

Austin and Wyatt's Poole office has 252 reviews across two platforms: 251 on Google, 1 on View Agents.

What is Austin and Wyatt Poole's rating?

Austin and Wyatt Poole is rated 5.0 out of 5 across all 252 reviews, and 5.0 out of 5 on Google from 251 reviews.

Has Austin and Wyatt won any awards?

Yes. In The Trusted Agent 2026 awards: Austin and Wyatt, Poole won Gold.

Where is Austin and Wyatt's Poole office?

Austin and Wyatt Poole, 15 Adastral Square, Canford Heath, Poole, Dorset, BH17 8SA.

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