Every review we hold for the Poole office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAustin & Wyatt were absolutely fantastic with the selling of our property. Kyle Nichols really helped us above and beyond what he needed to. He also really helped with the purchase of our new property and we don't know where we would have been without his help. He made a very fraught experience tolerable. A big thank you to all of the team.
Jan · 1 May 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
View AgentsGreat service as always
Kyle was fantastic in helping to move the sale and purchase of my new house through as quickly as possible. All seems a lifetime ago now (3 months) but I remember how stressful it was at the time. Kyle made it much easier than it could have been. I used Kyle 10 years previously to buy and sell properties and nothing had changed. He is very helpful, reliable and professional.
Sarah · 31 January 2018
★★★★★ 5/5
GoogleI moved to Canford Heath 6 months ago, Kyle and David could not have done more to help me with the purchase. There were delays with my sale and my own agents were useless to say the least, but because of the help and professionalism off Kyle and David it all came to a happy conclusion for me and of course their client. Would I recommend them,- you bet I would.
Peter · 22 March 2016
★★★★★ 5/5
GoogleI contacted Austin & Wyatt during lockdown and had a response that we could go as soon as restricts lifted. Kyle called and let us know we could go and see the house on the day of restrictions being lifted around housing and left us to look around abiding by social distancing. Any questions he didn’t hesitate to answer or find out. He has been so helpful the whole time as we had some issues with my partners ID being he’s in the army but Kyle kindly guided us through.
I would highly recommended Austin & Wyatt and make sure you ask for Kyle!
Alexandra · 24 July 2020
Agent replied
Hi Alexandra. Thanks for the wonderful 5* review and recommendation! It's great to see that the Austin & Wyatt team once again provided a professional, polite and friendly service. Best wishes, Amy
★★★★★ 5/5
GoogleI would recommend Kyle David and Marcus to anyone buying or selling a property. They were very professional and friendly and the communication was A*.PositiveResponsiveness, Quality, Professionalism
Beverley · 28 August 2021
Agent replied
Thank you for your superb recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIf Carlsberg had an estate agent !!
Had a lot of dealings with numerous estate agents recently as sold two properties and bought one, if only I could have dealt with Kyle and his team for all our transactions!! Very professional, friendly and helpful, and they do what they say they are going to do without all the usual bulls**t that gets estate agents a bad name.
Well done.
Paul · 22 March 2017
★★★★★ 5/5
GoogleHave recieved five star service from Austin & Wyatt, having recently bought and sold through them. Excellent communication, good team work and efficient liasing with all parties. The team pitched it just right with us and were attentive but not pushy. Very happy that we chose AW and would highly recommend to anyone thinking of buying / selling.
Charis · 30 June 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would give Kyle, David and Marcus 6 stars if I could. I had a very extended sale due to loosing several buyers along the way. Each time this happened they efficiently got on the phone and more viewings were arranged. If you want a proactive agent then use Austin&Wyatt on Canford Heath. As other reviews have said all my questions were answered and NOTHING was to much trouble. Thank you for making a very stressful sale a little bit easier
Angela · 31 July 2019
Agent replied
Angela, sorry to read that buyers fell through, but is very pleasing to know that the local Austin & Wyatt team reacted promptly and offered solutions to issues you had. Best regards, Mark
★★★★★ 5/5
GoogleMe and my Husband have just used Austin and Wyatt in Canford Heath to sell our flat. We were both so pleased with the quickness of them coming out to valuate our property to then placing our property on the market. David and Kyle have been very helpful throughout the process and can not fault them! Austin and Wyatt was our first choice of estate agent and are pleased we used them!
Thank you guys for all your help.
Would highly recommend to anyone trying to sell!
Sarah · 31 July 2019
Agent replied · 30 July 2023
Hi Sarah, many thanks for your great 5* review & recommendation. Wonderful that David, Kyle and the team at Austin Wyatt provided you with a great customer experience during the sale of your property. Best wishes, Tracey.
★★★★★ 5/5
GoogleFantastic Estate agents . We bought our dream house through Austin & Wyatt and felt like the team really cared. David met us at the property and picked up on our love for our future house straightaway. However, the absolute star of the team was definitely Kyle who kept the chain going and offering support every step of the way. Kyle’s ability to negotiate all the chain and keep it going was second to none.
Highly recommended !
Lorraine & Wayne
Wayne · 31 July 2019
Agent replied
Thank you for your 5* review! I will, of course, make sure your kind words are made known to our local team and Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleKyle Nichols was extremely helpful and very efficient every step of the way with my flat sale.
Emily · 3 September 2022
Agent replied · 30 July 2023
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMe and my Husband have just used Austin and Wyatt in Canford Heath to sell our flat. We were both so pleased with the quickness of them coming out to valuate our property to then placing our property on the market. David and Kyle have been very helpful throughout the process and can not fault them! Austin and Wyatt was our first choice of estate agent and are pleased we used them!
Thank you guys for all your help.
Would highly recommend to anyone trying to sell!
Sarah · 22 March 2019
Agent replied
Hi Sarah, many thanks for your great 5* review & recommendation. Wonderful that David, Kyle and the team at Austin Wyatt provided you with a great customer experience during the sale of your property. Best wishes, Tracey.
★★★★★ 5/5
Google5* service from start to finish. We have now used Austin and Wyatt twice and cannot recommend them highly enough. Kyle and his team are professional, honest and always go above and beyond.
Danielle · 22 March 2018
Agent replied
Hi Danielle, Thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at Austin & Wyatt in the Canford-Heath branch. Kind regards.
★★★★★ 5/5
GoogleWe used Austin&Wyatt during the summer of 2017 after my mother had vacated the property to reallocate north.
I can not speak highly enough of the service we received, regular updates, numerous showings (in excess of 20!) and always ready to take our calls when needed.
From putting the house on the market to the day of completion we were always dealt with in a professional, sensitive manner
Would not hesitate to recommend them . Thank you to all the team at Canford Heath Poole .
Anne · 31 July 2018
Agent replied
Hi Anne Marie, it is wonderful to read that you has excellent customer service from the team at Austin and Wyatt in Canford Heath! Thank you for taking the time to leave this 5 star review! All the best, Maryjane.
★★★★★ 5/5
GoogleWe recently bought a property being sold through Austin and Wyatt and have been very impressed with their service. Kyle who managed the sale has been fantastic and worked hard to ensure the sale went through, chased the other agents and solicitors regularly where other agents were not communicating. We believe that this sale may have fallen through if not for Kyle and his perseverance. We would recommend this agent to anyone considering selling a property as their service far exceeded any agent we have dealt with before.
Jacqueline · 22 March 2018
Agent replied
Thank you for taking the time to leave us this wonderful review and recommendation. We always are glad to hear excellent feedback about the service we deliver to all our customers. I will make sure i share your review with Kyle and the entire team at Austin & Wyatt in Canford Heath for delivering their proven 5* service. Kind regards,Sarah
★★★★★ 4/5
GoogleGetting our property sold was, to say the least a bumpy ride for one reason or another and the team at Austin and Wyatt finally got us over the line, Kyle in particular did a great job and clearly worked very hard in overcoming the issues we encounter, a very professional and polite gentleman, he is a great asset to the team, once again a big thank you to all of the team.
Wayne and Annie.
Pink · 21 March 2020
Agent replied
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5* review. Kind regards, Donna.
★★★★★ 5/5
GoogleSold House within 2 weeks of having it on the market, great customer Service throughout the sale of the property from Kyle. Thanks Guys for all your help
Dominic · 21 March 2020
Agent replied
Many thanks for the fantastic 5* review. Kind regards, Lucy.
★★★★★ 5/5
GoogleWould highly recommend Austin & Wyatt and the team. A very friendly, helpful team that kept me updated at all times throughout the process of selling my property. And made it as stress free as possible
Lee · 28 June 2024
Agent replied · 27 August 2024
Many thanks for the fantastic recommendation and 5* review Lee. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSold my property within 3 weeks and got it through to a completion extremely smoothly and stress free! Thank you Kyle, Marcus and David!
H · 21 November 2020
Agent replied
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks to all at Austin Wyatt for the help in selling our property on Waterloo.
Especially Kyle for keeping us informed through out the process.
Kind regards. John & Carole
John · 31 July 2017
Agent replied
Hi John, Congratulations on the sale of your property! The Austin & Wyatt team in Canford-Heath aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service. I will share your kind comments to Kyle and the entire team at the branch. Many thanks.
★★★★★ 5/5
GoogleKyle was great all the way through the process. Would recommend.
Laura · 3 October 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKyle has always been absolutely amazing with all dealings we have had with him over the many years we have been buying and selling property. The whole team have always been helpful and friendly, even when things haven’t quite gone to plan, working above and beyond to smooth out any difficulties. I would definitely recommend if you are considering selling.
Janine · 30 July 2022
Agent replied · 30 July 2023
It’s really wonderful to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKyle Nichols worked with me to market and to sell a family home in Poole. Since I live in America, I was not familiar with real estate practices in England. I found Kyle to be expert in his field and an excellent educator and communicator of the process. At a distance of 3000 miles, I felt fully involved and was so impressed as he facilitated and negotiated the home sale to a positive conclusion.
John · 22 March 2019
Agent replied
Thank you for the great 5 star review . The Austin & Wyatt team in are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service. Kind regards, Sarah.
★★★★★ 5/5
GoogleAbsolutely fantastic. Could not of been more helpful. Many thanks Kyle and gang.PositiveResponsiveness, Quality, Professionalism, Value
David · 28 August 2021
Agent replied
Thank you for your wonderful 5* review and kind words. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
