4/5
View AgentsExcellent service!
We have been tenants for 6.5 years and it was indeed a very good experience!
Trusted Agent profile · Pontcanna, Cardiff
Verified
Moginie James Estate Agents Pontcanna reviews
★★★★★
479 reviews across 3 platforms
12 Sneyd Street, Pontcanna, Cardiff, CF11 9DL
Part of Moginie James Estate Agents, see every office.
Moginie James Estate Agents's office in Pontcanna, Cardiff, at 12 Sneyd Street, is rated 4.7 out of 5 across 479 reviews on three platforms, including 319 Google reviews rated 4.7.
319
Reviews on Google
This office
37
Reviews on Facebook
Business-wide
123
Reviews on View Agents
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers32 reviews
Excellent sales particulars and great feedback on all viewings. Special mention to Chris the Pontcanna Manager, straight talking, no frills, just results. Also ...Read all 32 from sellers
Buyers14 reviews
Chris, Liz and the team at the Pontcanna office are consummate professionals who made the house buying process easy and fun! As our go-to person in the office ...Read all 14 from buyers
Landlords24 reviews
We found using Sarah and Moginie James absolutely amazing for helping us to rent our house out. I could not have asked for better support from the start to the ...Read all 24 from landlords
Tenants44 reviews
I have yet to rent my property from Moginie James however the help that I have been receiving along the way during the referencing procedure has been fantastic ...Read all 44 from tenants
About Moginie James Estate Agents Pontcanna
Founded in 2001, we are Cardiff’s leading independent estate agency. With 5 offices across the city we are specialists in residential sales, lettings, property management and the investment markets. We’re proud to be independent, which gives us flexibility and means we react speedily to market conditions. We’re equally quick to adopt the latest marketing innovation, offering our clients maximum exposure via a suite of complementary promotional tools to showcase your property at it’s best. Our 53 strong team is our biggest asset, dedicated and enthusiastic staff who are committed to ‘going the extra mile’, and who each possess in-depth industry knowledge backed by professional qualifications. We’re members of ARLA, ALMA, NAEA, The Property Ombudsman and the Tenancy Deposit Scheme, a sure sign that you’re dealing with a reputable and respected agent. We’ve also recently been appointed as the South Wales agent for Fine & Country, the world renowned agents for luxury residential properties, and we’ve been hand picked to serve as Cardiff’s sole agent for the Relocation Agent Network, all of which means, whatever your property and whatever your situation, you’re in very safe hands with us.
Reviews
Every review we hold for the Pontcanna office, from every platform, shown as written. First names only.
View Agents5/5
View AgentsGreat agent
Very professional, we are really happy with the service and would recommend these guys.
5/5
FacebookMoginie James have exceeded expectations during my search for a property. Would highly recommend!
5/5
View AgentsExcellent Service
Good attention to detail. Maximum viewings arranged and regular feedback on those viewings.
5/5
View AgentsSold my flat
Very professional,very efficient and more importantly very quick..I'm glad I used moginie james.
5/5
GoogleVery helpful, polite staff and excellent customer service
5/5
View AgentsFriendly, professional, helpful and great communication!
Overall great service and would definitely use Moginie James again! Thanks
5/5
View AgentsOne of the best in Cardiff!
Efficient, fair and highly professional. What more could you ask for?
5/5
FacebookExcellent service from the team at Moginie James, thank you!
5/5
GoogleProfessional and friendly service
5/5
FacebookFast and reliable, great staff who are very friendly!
5/5
GoogleVery helpful- diolch.
5/5
GoogleVery supportive staff
5/5
View AgentsRating of Nathan Dodd
Professional, excellent service and turnaround speed
5/5
View AgentsGood service.
No issues highly recommended.
5/5
FacebookGreat company. Great staff.
5/5
GoogleRating only, no written review.
Agent replied · 22 December 2024
Hello Jaijeet Kadam Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Hello Jenny Holden Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Dear Emtx Devilchild, Thank you for taking the time to review your recent experience you have had with our team at Moginie James Estate Agents - Pontcanna Sales and Lettings Office. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 25 November 2023
Dear Soheb Najad N, Thank you for taking the time to review your recent experience with our Moginie James Estate Agents - Pontcanna Sales and Lettings Office branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
1/5
GoogleRating only, no written review.
Agent replied · 29 October 2023
Dear Israa Art, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 30 July 2023
Dear Nick Jones, Thank you for taking the time to review your recent experience you have had with our team at Moginie James Estate Agents - Pontcanna Sales and Lettings Office. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
4/5
GoogleRating only, no written review.
Agent replied · 30 July 2023
Dear Sherri Loescher, Thank you for taking the time to review your recent experience you have had with our team at Moginie James Estate Agents - Pontcanna Sales and Lettings Office. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 30 July 2023
Dear Indranil Roy Chaudhury (indra), Thank you for taking the time to review your recent experience you have had with our team at Moginie James Estate Agents - Pontcanna Sales and Lettings Office. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Moginie James Estate Agents Pontcanna
How many reviews does Moginie James Estate Agents Pontcanna have?
Moginie James Estate Agents's Pontcanna office has 479 reviews across three platforms: 319 on Google, 37 on Facebook (across the whole business), 123 on View Agents.
What is Moginie James Estate Agents Pontcanna's rating?
Moginie James Estate Agents Pontcanna is rated 4.7 out of 5 across all 479 reviews, and 4.7 out of 5 on Google from 319 reviews.
What do sellers say about Moginie James Estate Agents Pontcanna?
32 reviews from sellers, rated 4.9 out of 5 on average. For example, Thomas wrote: "Excellent sales particulars and great feedback on all viewings. Special mention to Chris the Pontcanna Manager, straight talking, no frills, just results. Also ..."
What do buyers say about Moginie James Estate Agents Pontcanna?
14 reviews from buyers, rated 4.9 out of 5 on average. For example, Charlotte wrote: "Chris, Liz and the team at the Pontcanna office are consummate professionals who made the house buying process easy and fun! As our go-to person in the office ..."
What do landlords say about Moginie James Estate Agents Pontcanna?
24 reviews from landlords, rated 5.0 out of 5 on average. For example, Chloe wrote: "We found using Sarah and Moginie James absolutely amazing for helping us to rent our house out. I could not have asked for better support from the start to the ..."
What do tenants say about Moginie James Estate Agents Pontcanna?
44 reviews from tenants, rated 4.9 out of 5 on average. For example, Jack wrote: "I have yet to rent my property from Moginie James however the help that I have been receiving along the way during the referencing procedure has been fantastic ..."
Where is Moginie James Estate Agents's Pontcanna office?
Moginie James Estate Agents Pontcanna, 12 Sneyd Street, Pontcanna, Cardiff, CF11 9DL.
