Trusted Agent profile · Pontcanna, Cardiff
Verified
★★★★★
479 reviews across 3 platforms
12 Sneyd Street, Pontcanna, Cardiff, CF11 9DL
Part of Moginie James Estate Agents, see every office.
Moginie James Estate Agents's office in Pontcanna, Cardiff, at 12 Sneyd Street, is rated 4.7 out of 5 across 479 reviews on three platforms, including 319 Google reviews rated 4.7.
319
Reviews on Google
This office
37
Reviews on Facebook
Business-wide
123
Reviews on View Agents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Excellent sales particulars and great feedback on all viewings. Special mention to Chris the Pontcanna Manager, straight talking, no frills, just results. Also ...Read all 32 from sellers
Chris, Liz and the team at the Pontcanna office are consummate professionals who made the house buying process easy and fun! As our go-to person in the office ...Read all 14 from buyers
We found using Sarah and Moginie James absolutely amazing for helping us to rent our house out. I could not have asked for better support from the start to the ...Read all 24 from landlords
I have yet to rent my property from Moginie James however the help that I have been receiving along the way during the referencing procedure has been fantastic ...Read all 44 from tenants
Founded in 2001, we are Cardiff’s leading independent estate agency. With 5 offices across the city we are specialists in residential sales, lettings, property management and the investment markets. We’re proud to be independent, which gives us flexibility and means we react speedily to market conditions. We’re equally quick to adopt the latest marketing innovation, offering our clients maximum exposure via a suite of complementary promotional tools to showcase your property at it’s best. Our 53 strong team is our biggest asset, dedicated and enthusiastic staff who are committed to ‘going the extra mile’, and who each possess in-depth industry knowledge backed by professional qualifications. We’re members of ARLA, ALMA, NAEA, The Property Ombudsman and the Tenancy Deposit Scheme, a sure sign that you’re dealing with a reputable and respected agent. We’ve also recently been appointed as the South Wales agent for Fine & Country, the world renowned agents for luxury residential properties, and we’ve been hand picked to serve as Cardiff’s sole agent for the Relocation Agent Network, all of which means, whatever your property and whatever your situation, you’re in very safe hands with us.
Every review we hold for the Pontcanna office, from every platform, shown as written. First names only.
2/5
GoogleRating only, no written review.
Dear Debbie, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
4/5
GoogleRating only, no written review.
Dear Revathi Raguraman! Thanks for the amazing review and star rating! All the best, Customer Care Team
5/5
GoogleRating only, no written review.
Hello G.o.a Music Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleRating only, no written review.
Dear Badejoko Olatoye! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
4/5
GoogleClaire so helpful
5/5
GoogleRating only, no written review.
Dear Michael Laver- Hoare, Thank you for the great review of our Moginie James Estate Agents - Pontcanna Sales and Lettings Office team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
4/5
GoogleClaire so helpful
4/5
GoogleClaire so helpful
5/5
GoogleRating only, no written review.
Hi Cristian Berceanu! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Moginie James Estate Agents - Pontcanna Sales and Lettings Office
5/5
GoogleRating only, no written review.
Hi Owen Derbyshire! Thanks for the amazing review and star rating! All the best, Moginie James Estate Agents - Pontcanna Sales and Lettings Office
1/5
GoogleRating only, no written review.
Hi Marcy, thank you for taking the time to review us, although we’re naturally disappointed to see a one-star review as we don’t tend to ever receive these. As there was no information left in connection with this, may i ask if there is a reason for the one-star review which i can look into? Please reach out to me at homelife@moginiejames.co.uk. We take customer service incredibly seriously, so i’d love the opportunity to find out why you feel this way. Wishing you all the best, Alli and the Moginie James team.
5/5
GoogleRating only, no written review.
Hi, Ashley! Thanks for the great review! All the best, Customer Relations Team
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Moginie James Estate Agents's Pontcanna office has 479 reviews across three platforms: 319 on Google, 37 on Facebook (across the whole business), 123 on View Agents.
Moginie James Estate Agents Pontcanna is rated 4.7 out of 5 across all 479 reviews, and 4.7 out of 5 on Google from 319 reviews.
32 reviews from sellers, rated 4.9 out of 5 on average. For example, Thomas wrote: "Excellent sales particulars and great feedback on all viewings. Special mention to Chris the Pontcanna Manager, straight talking, no frills, just results. Also ..."
14 reviews from buyers, rated 4.9 out of 5 on average. For example, Charlotte wrote: "Chris, Liz and the team at the Pontcanna office are consummate professionals who made the house buying process easy and fun! As our go-to person in the office ..."
24 reviews from landlords, rated 5.0 out of 5 on average. For example, Chloe wrote: "We found using Sarah and Moginie James absolutely amazing for helping us to rent our house out. I could not have asked for better support from the start to the ..."
44 reviews from tenants, rated 4.9 out of 5 on average. For example, Jack wrote: "I have yet to rent my property from Moginie James however the help that I have been receiving along the way during the referencing procedure has been fantastic ..."
Moginie James Estate Agents Pontcanna, 12 Sneyd Street, Pontcanna, Cardiff, CF11 9DL.
