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ElliotLee Pinner reviews

4.3

★★★★★ Great

446 reviews across 2 platforms

319 Rayners Lane, Pinner, HA5 5EH

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ElliotLee's Pinner office at 319 Rayners Lane is rated 4.3 out of 5 across 446 reviews on two platforms, including 272 Google reviews rated 4.1.

4.1 / 5

272

Reviews on Google

This office

4.6 / 5

174

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About ElliotLee Pinner

Established in 2004 by two friends, Elliot Lamerton & Lee Pottle, the business has grown to become one of the most trusted local brands for all your property needs. If you find yourself in the boroughs of Harrow, Hillingdon, Brent or Ealing you will probably see one of our branded cars on the road or catch a glimpse of one of our many boards helping to market our clients properties. Unlike the big national chains we are proud to be local and given that every member of the team lives local and is part of the community we are dedicated to be the number one choice in every area we serve. Being a member of the NAEA, ARLA, NALS & TPO our clients benefit from the highest levels of customer service possible and the team continually strive to improve the standard of Estate Agency with an innovative, dedicated and transparent approach. Our core values are the foundation of our company and using our latest next levEL training centre each member of the team is on a journey of continued self improvement. We believe that training our staff through our next levEL training centre gives them the cutting edge and a focus on providing a high quality and consistent customer experience every day . Many of our clients are referred to us from previous customers and our continued objective is to work with clients throughout their lives, not just for a one off transaction. ElliotLee is far more than just an Estate Agency. With a complete range of services, not only sales & lettings but financial and mortgage advise, a panel of solicitors and legal partners as well as a trusted list of contractors you can be confident that whatever you need, we have got you covered. When the company started the partners had an abundance of enthusiasm, a vision for the future and were determined to change the face of estate agency. In the early days our portfolio was a handful of properties from friends and family and now the business has grown each year and is currently responsible for securing and completing on over 450 properties locally each year. Our unique approach is what truly sets us apart and unlike other agencies we invest a huge amount of time, effort and money to proactively drive interest in your properties. Our landlords enjoy huge benefits from working with us as they consistently keep up to date with current trends and legislation to help safeguard their investments. Our Landlords benefit from rental guarantees, insurances and legal cover, dedicated lettings, management and accounts departments meaning there is always a relevant staff member to assist. 2015 saw the launch of our Land & New Homes department which has gone from strength to strength with sites being acquired and sold all over the country. Successful developments have happened in Harrow, South Harrow, Harrow on the Hill, Rayners Lane, Greenford, Glasgow & Bicester to name a few. When not marketing our clients properties and helping people find new homes we work hard to play a very active part in our local communities. You can often find us sponsoring local events, supporting great causes and playing a very active part in the localities that we serve. This continues through our online activities and you can easily get to know us better from our facebook, twitter or instagram page. With plans for continued growth you can be confident that ElliotLee are here to stay and remain focused on being your number 1 choice.

Reviews

Every review we hold for the Pinner office, from every platform, shown as written. First names only.

5/5

Google

I cannot speak more highly of the service we received by the team. With a special thanks going to both James and Magdalena! Without their consistent, calm, and pro-active manner, I think that I would have lost my mind. They truly are a shining example to certain other estate agents I could mention. They made our move happen under very difficult circumstances.PositiveResponsiveness, Quality, Professionalism, Value

S · 20 June 2021

Agent replied · 19 June 2024

Thank you for taking the time to leave a positive rating and glowing review. We’re glad you enjoyed your experience with using our services and that James and Magdalena were able to offer the support you needed to guide you through your move.

5/5

View Agents

Very effecient

Chloe Williams & Stephen Denton have been a pleasure to work with. Chloe had communicated to me promptly at all times( when she had prospective tenants interested, any requirements from these tenants,etc) It had been to/fro with Pocket as regards approval of the tenant, and Stephen had continuously worked with them (providing any info/documents ) during the process. And James had given me good advice ( renting or selling). Many thanks to all

Perlita · 22 November 2017

Agent replied · 6 December 2017

Thank you for taking the time to leave a review on the service you received. We look forward to working with you in the future.

5/5

Google

It was amazing working with Elliot Lee

Chetan · 22 July 2026

Agent replied · 22 August 2026

Thank you so much for your kind words! We’re thrilled to hear you had an amazing experience working with Elliot Lee. If you ever need anything in the future, don’t hesitate to reach out. Cheers!

5/5

Google

Many thanks to James and his team for their professionalism and support while helping us to sell our house. They guided us through the whole process and were great at giving feedback on viewings. Highly recommend selling your house with ElliotLee.

BEGONA · 22 November 2023

Agent replied · 23 October 2024

Thank you for your kind words! We’re glad to hear that James and his team provided you with excellent support and professionalism during the sale of your house. It’s great to know that their guidance and feedback made the process smoother for you. We truly appreciate your recommendation and look forward to assisting you in the future!

5/5

Google

Both Hassan and Oliver helped me find a property very quickly and helped so much with the whole process.

FIFA · 22 April 2026

Agent replied · 22 June 2026

Thank you so much for your kind words! We're thrilled to hear that Hassan and Oliver were able to assist you in finding a property quickly and made the process smoother for you. If you need any further help in the future, please don't hesitate to reach out. Best wishes!

5/5

View Agents

Just got contract exchanged

I am so happy that I got my contract exchanged Yesterday. Brad helped me on all phases and made it very clear that what should be expected. My seller was on chain but never felt like it was on chain because Brad was on top of everything and he made the transition so smooth. Also I found their valuation quite reasonable as my lender valued it full asking price. So highly recommended.

Rajan · 30 June 2017

Agent replied · 11 July 2017

Hello Rajan, Thank you so much for taking the time to leave this review. We are so happy with the service you received from us. If there is anything we can assist you with in the future please don't hesitate to contact us.

5/5

Google

In my searching process Altin has been very helpful. He was very effective and delivered a great customer service. Everything was smooth and easy from discussing details of the property to arranging appointments. I will totally come back to EliotLee thankful to Altin.

Cristina · 2 September 2023

Agent replied · 21 March 2024

Hi Cristina, thank you for Altins review and we will be sure to pass on your kind words to him.

5/5

Google

Great service from Hassan and ElliotLee, would definitely recommend. Friendly staff and very quick to respond to any questions and give us updates. Contact via wattsapp made it much easier for us whilst busy at work.

Olivia · 1 August 2026

5/5

Google

Helped massively with marketing my property, did charge a slightly higher fee but well worth the service

John · 22 April 2026

Agent replied · 22 June 2026

Thank you so much for your lovely review! We're thrilled to hear that our marketing efforts made a significant difference for your property. We always strive to provide top-notch service, and it’s wonderful to know you felt it was worth the … More

5/5

Google

So grateful to Magdalena and James for making our purchase so easy and stress-free. They were on top of things every step of the way, particularly Magdalena, contacting solicitors and liaising with the vendor, and we felt really supported and looked after. We feel lucky to have had that kind of service and care and can't thank you enough, Lisa and Nir.

Lisa · 19 February 2021

Agent replied

Thank you for taking the time to leave such a positive rating Lisa. We’re glad you and Nir enjoyed your experience using our services and were pleased with Magdalena and James' level of service.

5/5

View Agents

Landlord

Excelletnt Support Service

I would like to thank Elliot Lee for the professional and exceptional support they provided with the smooth exit of the existing tenants and transition of our new tenants. At each stage I was kept updated with progress, Bekah was fantastic throughout the whole process she dealt with any issues that I raised promptly without causing any delay to the tight timelines we were working against. Well Done Bekah !

Anonymous · 7 November 2016

Agent replied · 8 November 2016

Thank you for taking the time to review the service you received. Wishing you all the best with your new tenancy!

5/5

Google

Hassan & Oliver have been really helpful with our search. High recommended!

Himanshu · 22 May 2026

Agent replied · 22 June 2026

Thank you so much for the kind words! We’re delighted Hassan & Oliver could help with your search. We really appreciate the recommendation!

4/5

View Agents

Buyer

Bought at last

Our purchase was a long process due to a lease extension and various issues but James managed to help us through it. Although at times it was frustrating, we persevered and at last, we now are the proud owners of this flat. James has been patient and kept me updated with any progress, so well done on getting this flat sold as at times, there was little hope.

VA · 8 September 2018

Agent replied · 17 September 2018

We’re delighted to hear you had such a good experience when buying, we look forward to working with you again in the future! All the best, ElliotLee.

5/5

View Agents

Landlord

Excellent service, professional staff

I dealt primarily with Bekah 0'Sullivan towards the conclusion of renting out my property but all the staff were polite and professional. I was happy with the service I received, In particular Bekah called back with updates when she said she would and kept me informed of progress which was re-assuring to know that my interests were being well represented. Thanks to everyone involved in letting out my property!

Rajeev · 22 November 2016

Agent replied · 16 January 2017

Thank you for taking the time to review the service you received. All the very best in your new home!

1/5

Google

Scammers. Showed a property to me that was in terrible shape. Asked me to pay the deposit and all issues would be resolved. Nothing got resolved. Stole my deposit. Purposely don't have any contact numbers for service. Wouldn't recommend these guys at all. I have one child with me aswell. They were completely ignorant towards him and did not care that my child would be effected by the poor quality of the place and still stole my deposit. They should be reported.

RS · 20 February 2024

Agent replied · 21 March 2024

I appreciate your feedback and am genuinely concerned about your experience. I would like to address your concerns and investigate the matter thoroughly. However, without your name or the property address, it is challenging for me to provide specific assistance. To ensure a prompt and comprehensive resolution, I kindly ask you to email us directly at admin@elliotlee.co.uk with your details, including your name and the property address in question. This will enable us to identify and address the issues you've raised. We value your feedback and take such matters seriously. Rest assured, we are committed to resolving this issue to your satisfaction. Thank you for bringing this to our attention.

1/5

Google

I would not trust these people, mislead on the sale of my property. I was told that this was a cash buyer, but only to find out when there was a delay in completion, the buyers mortgage had not come through. I reduced my price based on a cash sale, not once was I told the buyer was going to need a mortgage. Apparently the Elliot lee knew the buyers. Do not use this estate agent not trust worthy.

Rajesh · 29 February 2024

Agent replied · 23 October 2024

Dear Mr Tailor Thank you for your feedback, and I’m sorry to hear about your experience. I would like to clarify a few key points to ensure transparency. There was no delay in the completion date, and all documentation and communication can evidence this. As the founder of the company, I personally took over the case from my colleague to make sure everything was handled smoothly. The buyer in question is someone we have worked with successfully on numerous occasions. They have always completed on time and do have cash funds available. We have never misled you at any point. It is true that this buyer is a cash purchaser, but as is sometimes the case, they chose to secure a mortgage between exchange and completion, which they did on this occasion. At ElliotLee, we pride ourselves on maintaining open and honest communication with all our clients. We regret that you felt differently and are happy to provide any further clarification or evidence to reassure you of our integrity throughout this process. Kind regards, Elliot Lameron Founder, ElliotLee

5/5

Google

Great customer service from Hassan, very helpful, polite and professional!

Andreea · 22 May 2026

Agent replied · 22 June 2026

Thank you so much for your kind words! We’re thrilled to hear that Hassan provided you with such great service. Your feedback means a lot to us, and we appreciate you taking the time to share your experience. If you need anything else, don’t hesitate to get in touch!

5/5

Google

Just today!! I completed my property purchase. James have been super helpful throughout the buying process. It was easy to communicate with him. Thanks you James for everything. I will definitely recommend your service to my friends and family!

Swati · 19 August 2023

Agent replied · 21 March 2024

Hi Swati, it was great working with you and congratulations on your latest investment. We always here if you need ny help with it and we hope to continue working with you in the future

5/5

View Agents

Valuation of house for Probate

James Burgess kindly agreed to come and value my parents property at extremely short notice to enable us to process our Probate application for my late mother. James' approach was extremely helpful and he was sensitive to the situation, which was very much appreciated. I would most certainly recommend James and his colleagues whom I'd spoken to the previous day, to friends and family in future.

Amanda · 4 April 2017

Agent replied · 10 April 2017

Thank you Amanda for taking the time to leave this review. All of us at Elliotlee look forward to working with you in the near future.

5/5

Google

Amazing service from the team at Elliotlee. Always going above and beyond for their clients. Highly recommend if your looking for an agent to manage your rental property.

Allison · 13 December 2025

Agent replied · 13 April 2026

Thank you for taking the time to share your review, it’s genuinely appreciated. … More

5/5

Google

Isha was very helpful in our house hunting. She was very professional, attentive and punctual.

Renu · 16 October 2024

Agent replied · 23 October 2024

Thank you for taking the time to share your feedback! I’m delighted to hear that Isha was able to assist you in your house hunting. Her professionalism, attentiveness, and punctuality are qualities we highly value at ElliotLee. We strive to ensure our clients receive the best service possible, and it’s wonderful to know she made a positive impact on your experience. If you need any further assistance or have any questions, please feel free to reach out. We look forward to supporting you in your journey! Best, Elliot Lamerton MNAEA Founder, ElliotLee Estate Agents

5/5

Google

⭐️⭐️⭐️⭐️⭐️ Review We had a very positive experience working with Elliot Lee throughout the …

Sathiyaraj · 22 March 2026

Agent replied · 13 April 2026

Thank you so much for your wonderful review, Sathiyaraj! We’re thrilled to hear that you had a positive experience with Elliot Lee and our team, especially Hassan. Buying your first home can be quite a journey, and we're delighted to have … More

5/5

Google

Excellent service from Elliot and team, first class communications throughout.

Tim · 19 December 2024

Agent replied · 22 December 2024

Thank you for your fantastic review! We’re thrilled to hear that you were pleased with our service and communication. It’s always our goal to provide a first-class experience, and your kind words mean a lot to us. If there’s anything else we can assist you with, please don’t hesitate to reach out!

5/5

Google

We’ve had an excellent experience with ElliotLee, and in particular with Hassan, who has been absolutely fantastic throughout the whole process. …

Thanushan · 13 January 2026

Agent replied · 13 April 2026

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a fantastic experience with Hassan and the rest of the ElliotLee team. It’s great to know that our commitment to providing knowledgeable and caring … More

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Questions about ElliotLee Pinner

How many reviews does ElliotLee Pinner have?

ElliotLee's Pinner office has 446 reviews across two platforms: 272 on Google, 174 on View Agents.

What is ElliotLee Pinner's rating?

ElliotLee Pinner is rated 4.3 out of 5 across all 446 reviews, and 4.1 out of 5 on Google from 272 reviews.

What do sellers say about ElliotLee Pinner?

51 reviews from sellers, rated 4.8 out of 5 on average. For example, Lynnette wrote: "I could not have chosen a better Estate Agents than ElliotLee to look after the advertising and selling of my fathers house in Pinner. From the first time James ..."

What do buyers say about ElliotLee Pinner?

39 reviews from buyers, rated 4.5 out of 5 on average. For example, ANIL wrote: "James has been very Professional and Patient in this process of selling this house as there was a chain and the seller had problems in finishing his side of ..."

What do landlords say about ElliotLee Pinner?

20 reviews from landlords, rated 4.8 out of 5 on average. For example, Anita wrote: "It has been a pleasure working with your team, both Mathew Hodgson and Bekah O'Sullivan have made renting our property seamless. Mathew was professional and ..."

What do tenants say about ElliotLee Pinner?

40 reviews from tenants, rated 4.4 out of 5 on average. For example, Daniel wrote: "We recently rented a property through Elliot Lee and were really happy with how the whole process went. We moved in within three weeks of seeing the property ..."

Where is ElliotLee's Pinner office?

ElliotLee Pinner, 319 Rayners Lane, Pinner, HA5 5EH.

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ElliotLee Pinner reviews

Reviews by type

Sellers51 reviews

Buyers39 reviews

Landlords20 reviews

Tenants40 reviews

About ElliotLee Pinner

Reviews

Questions about ElliotLee Pinner