Trusted Agent profile · Pinner, Middlesex
Verified
★★★★★
446 reviews across 2 platforms
319 Rayners Lane, Pinner, Middlesex, HA5 5EH
Part of ElliotLee, see every office.
ElliotLee's office in Pinner, Middlesex, at 319 Rayners Lane, is rated 4.3 out of 5 across 446 reviews on two platforms, including 272 Google reviews rated 4.1.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I could not have chosen a better Estate Agents than ElliotLee to look after the advertising and selling of my fathers house in Pinner. From the first time James ...Read all 51 from sellers
James has been very Professional and Patient in this process of selling this house as there was a chain and the seller had problems in finishing his side of ...Read all 39 from buyers
It has been a pleasure working with your team, both Mathew Hodgson and Bekah O'Sullivan have made renting our property seamless. Mathew was professional and ...Read all 20 from landlords
We recently rented a property through Elliot Lee and were really happy with how the whole process went. We moved in within three weeks of seeing the property ...Read all 40 from tenants
Established in 2004 by two friends, Elliot Lamerton & Lee Pottle, the business has grown to become one of the most trusted local brands for all your property needs. If you find yourself in the boroughs of Harrow, Hillingdon, Brent or Ealing you will probably see one of our branded cars on the road or catch a glimpse of one of our many boards helping to market our clients properties. Unlike the big national chains we are proud to be local and given that every member of the team lives local and is part of the community we are dedicated to be the number one choice in every area we serve. Being a member of the NAEA, ARLA, NALS & TPO our clients benefit from the highest levels of customer service possible and the team continually strive to improve the standard of Estate Agency with an innovative, dedicated and transparent approach. Our core values are the foundation of our company and using our latest next levEL training centre each member of the team is on a journey of continued self improvement. We believe that training our staff through our next levEL training centre gives them the cutting edge and a focus on providing a high quality and consistent customer experience every day . Many of our clients are referred to us from previous customers and our continued objective is to work with clients throughout their lives, not just for a one off transaction. ElliotLee is far more than just an Estate Agency. With a complete range of services, not only sales & lettings but financial and mortgage advise, a panel of solicitors and legal partners as well as a trusted list of contractors you can be confident that whatever you need, we have got you covered. When the company started the partners had an abundance of enthusiasm, a vision for the future and were determined to change the face of estate agency. In the early days our portfolio was a handful of properties from friends and family and now the business has grown each year and is currently responsible for securing and completing on over 450 properties locally each year. Our unique approach is what truly sets us apart and unlike other agencies we invest a huge amount of time, effort and money to proactively drive interest in your properties. Our landlords enjoy huge benefits from working with us as they consistently keep up to date with current trends and legislation to help safeguard their investments. Our Landlords benefit from rental guarantees, insurances and legal cover, dedicated lettings, management and accounts departments meaning there is always a relevant staff member to assist. 2015 saw the launch of our Land & New Homes department which has gone from strength to strength with sites being acquired and sold all over the country. Successful developments have happened in Harrow, South Harrow, Harrow on the Hill, Rayners Lane, Greenford, Glasgow & Bicester to name a few. When not marketing our clients properties and helping people find new homes we work hard to play a very active part in our local communities. You can often find us sponsoring local events, supporting great causes and playing a very active part in the localities that we serve. This continues through our online activities and you can easily get to know us better from our facebook, twitter or instagram page. With plans for continued growth you can be confident that ElliotLee are here to stay and remain focused on being your number 1 choice.
Every review we hold for the Pinner office, from every platform, shown as written. First names only.
5/5
View AgentsJames was very professional and understood our needs in relation to selling our house.
James appeared very knowledgeable about the current market and trends in buying and selling. He had a mature aproach and a very pleasant personality.
Thank you for leaving such a lovely review! We look forward to working with you again in the future! All the best, ElliotLee.
5/5
GoogleJames and everyone at Elliot lee are extremely friendly and always has time for us whenever we had any questions.
Thank you for leaving such a lovely review! We look forward to working with you again in the future! All the best, ElliotLee.
5/5
GoogleVery good and welcome stuff, You can sort things only by chatting, those guys help me a lot To get the propriety rented.
Thank you for your positive review! We’re glad to hear that you found our staff to be very helpful and welcoming. Our team is always ready to assist, and we’re thrilled that we could help you get your property rented. If you need anything else in the future, please don’t hesitate to reach out!
5/5
GoogleVery professional and smoth process to accomplish my sweet home purchased, highly recommended if you’re looking for the same !!
Thank you so much for your kind words! We’re thrilled to hear that you found our team efficient and helpful, and that we made your experience of buying a house an easy one. We always strive to offer the best service possible, and your feedback means a lot to us. If you need any further assistance in the future, don’t hesitate to reach out.
1/5
GoogleRude, pushy and impatient staff. Only interested in their commission instead of providing a service and doing their jobs. Very condescending as well. I would give 0 stars if I could.
Thank you for your feedback. We are sorry to hear about your experience and regret that you felt our staff was rude and pushy. I personally called you at the time and did not agree with your comments. It’s worth noting that the seller you bought from was very happy with our service and has since recommended us. Wishing you all the best in the future. Best, Elliot Lameron
5/5
View AgentsValuation
James from Elliot Lee valued the property and was very helpful and informative about the current property market, thank you!
Thank you for a lovely review highlighting why you chose ElliotLee! If you need further assistance please do not hesitate to contact us. All the best, ElliotLee.
3/5
View AgentsNot very happy with checkin process.
I did not get a checkin time until a day before I moved in. This caused me lot of inconvenience in planning my move. Despite repeated calls to the agent all I got was that I will receive a call back by end of the day. But they did not call me back even once for giving me a checkin time, Apart from this issue everything else went smooth.
Thank you for taking the time to review your experience with us. We're sorry to hear you didn't receive a check in time until the day you moved. We use a 3rd party company who conduct our inventories and will raise your concerns with them to help improve the service we offer. All the best in your new home. Kind regards, Hannah
5/5
View AgentsProfessional and Efficient
Whenever we contacted Elliot Lee someone was available to attend ro our queries. Stuart Evans took overall responsibility for our sale and guided us through the processes and kept us fully informed of the responses from enquirers. His knowledge of the local market was extremely useful in guiding us to take the right decisions during what thankfully turned out to be a short period on the market.
Thank you for taking to the time to review our service. Your comments have been warmly received!
5/5
GoogleGreat service! It was a pleasure to work with James and all the team.
Thank you for a lovely review highlighting why you chose ElliotLee! If you need further assistance please do not hesitate to contact us. All the best, ElliotLee.
4/5
View AgentsChloe Williams nice staff!
Chloe has been a very efficient member of the Elliot Lee team and has always been very friendly.
Thank you very much for taking the time to leave a review. I hope everything goes well for you. All the best!
5/5
View AgentsExcellent team work and communication
Williams is a very helpful,polite and efficient worker and I wish her every success in the future.
Hello Mansour, Thank you so much for leaving this lovely review. and for choosing to rent with us again. We look forward to working with you in the near future.
5/5
GoogleWhat do you expect more being a new bee to the country? From the day 1 call to them till the process completion, you can see how professional they are and help/guide you. Big shoot out thanks especially to Preyan Patel, Keep up the great work.PositiveResponsiveness, Quality, Professionalism, Value
Hi Abraham, thanks for the fantastic feedback and we will be sure to let Preyen know. We aim to help people find their next home and have a great experience at the same time this us so this is great to hear
5/5
View AgentsLogical, professional, knowledgeable
James Burgess went above and beyond to assist with my query. Very polite individual and real personality.
Thank you for taking the time to leave a review on the service you received. If there is anything we can assist you with in the future please don't hesitate to contact us.
4/5
View AgentsLettings service
Colin and team found a suitable tenant within a week. Very helpful and professional team.
Thank you for taking the time to leave a review of the service you received. All the best with your new tenants. Kind regards, ElliotLee
5/5
View AgentsExcellent service
Chloe was very helpful and very responsive. Will definitely recommend her as an agent.
Thank you Ankit for leaving a review. All the very best in your new home!
5/5
View AgentsBrad from ElliotLee..
First impressions mean everything and it was as if Brad just waiting for my call... I instantly felt at ease and although i've only just instructed ElliotLee to sell my property i cannot fault them at all. Great asset to your company and i can't wait for the sold board to up! P.S he is better looking than Brad Pitt!! Carmen Kerr
Thank you for taking the time to leave a great review on the service you received! If there is anything we can assist you with in the future please don't hesitate to contact us.
5/5
View AgentsEverything went very smoothly and quickly. Chloe was very helpfull and professionall.
Thank you for a lovely review highlighting why you chose ElliotLee! If you need further assistance please do not hesitate to contact us. All the best, ElliotLee.
5/5
View AgentsEfficient
Helpful team. All went fast and smooth. Good communication - many thanks Chloe!
Hello Edyta, Thank you for leaving a review. We look forward to working with you in the future. All the very best in your new home
5/5
View AgentsPatient and Helpful
Shelley Tristram was communicative, polite and extremely patient throughout the purchase process.
Thank you for taking the time to leave a review if the service you have received throughout the sale. All the best in your new home!
5/5
GoogleJames was thorough and helpful with our flat sale
Thank you for leaving such a lovely review Nicky! Be sure to recommend us to any of your friends & family looking to move... All the best.
4.7/5
View AgentsLetting completed
Preyen Patel, our Elliot Lee agent, promised a lot when we were thinking of switching agents for finding a new tenant. The rival existing agent said they were the best and asked us not to believe items thrown in by others as those were there to make up for weak performance. We had some setbacks with tenants pulling out after signing contracts and four hours before handover of flat. This was shocking to Elliot Lee as well, but Preyen quickly found replacement tenants within a week, put the prospective tenant checking process through a rapid pathway and made sure we did not lose time by getting the new tenants to move in within ten days of viewing. This was surprisingly good by any standard. In the end Preyen delivered on all the promises he made and we will certainly recommend him to others.
5/5
GoogleThe nice lady called crystal helped me very well when moving out was a stressful day but she helped to get everything I needed sorted out. Thank you.
Hi, thank you for highlighting Kristals efforts and leaving her a review, we will be sure to pass this on
5/5
View AgentsElliot Lee are fantastic!
I have been working with Preyen at Elliot Lee for nearly a year now, he is a pleasure to work with and is extremely professional and thorough! If you are a landlord who has a property you are looking to rent out I would highly recommend speaking with Preyen, I can guarantee the level of service he will provide is second to none! Equally, if you are a tenant always ask for Preyen, he is great to speak with and extremely helpful and will ensure your move-in process is super smooth!
5/5
GoogleI have dealt with this company and I can say honestly they are the best estate agents. They are very ethical in their approach and will always guide you in the right way. I purchased my house in harrow and used Elliot lee and all through the process they were very professional.
We’re delighted to hear you had such a good experience when buying, we look forward to working with you again in the future! All the best, ElliotLee.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
ElliotLee's Pinner office has 446 reviews across two platforms: 272 on Google, 174 on View Agents.
ElliotLee Pinner is rated 4.3 out of 5 across all 446 reviews, and 4.1 out of 5 on Google from 272 reviews.
51 reviews from sellers, rated 4.8 out of 5 on average. For example, Lynnette wrote: "I could not have chosen a better Estate Agents than ElliotLee to look after the advertising and selling of my fathers house in Pinner. From the first time James ..."
39 reviews from buyers, rated 4.5 out of 5 on average. For example, ANIL wrote: "James has been very Professional and Patient in this process of selling this house as there was a chain and the seller had problems in finishing his side of ..."
20 reviews from landlords, rated 4.8 out of 5 on average. For example, Anita wrote: "It has been a pleasure working with your team, both Mathew Hodgson and Bekah O'Sullivan have made renting our property seamless. Mathew was professional and ..."
40 reviews from tenants, rated 4.4 out of 5 on average. For example, Daniel wrote: "We recently rented a property through Elliot Lee and were really happy with how the whole process went. We moved in within three weeks of seeing the property ..."
ElliotLee Pinner, 319 Rayners Lane, Pinner, Middlesex, HA5 5EH.
