Trusted Agent profile · Pinner, Middlesex

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ElliotLee Pinner reviews

4.3

★★★★★ Great

446 reviews across 2 platforms

319 Rayners Lane, Pinner, Middlesex, HA5 5EH

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ElliotLee's office in Pinner, Middlesex, at 319 Rayners Lane, is rated 4.3 out of 5 across 446 reviews on two platforms, including 272 Google reviews rated 4.1.

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4.1 / 5

272

Reviews on Google

This office

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4.6 / 5

174

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About ElliotLee Pinner

Established in 2004 by two friends, Elliot Lamerton & Lee Pottle, the business has grown to become one of the most trusted local brands for all your property needs. If you find yourself in the boroughs of Harrow, Hillingdon, Brent or Ealing you will probably see one of our branded cars on the road or catch a glimpse of one of our many boards helping to market our clients properties. Unlike the big national chains we are proud to be local and given that every member of the team lives local and is part of the community we are dedicated to be the number one choice in every area we serve. Being a member of the NAEA, ARLA, NALS & TPO our clients benefit from the highest levels of customer service possible and the team continually strive to improve the standard of Estate Agency with an innovative, dedicated and transparent approach. Our core values are the foundation of our company and using our latest next levEL training centre each member of the team is on a journey of continued self improvement. We believe that training our staff through our next levEL training centre gives them the cutting edge and a focus on providing a high quality and consistent customer experience every day . Many of our clients are referred to us from previous customers and our continued objective is to work with clients throughout their lives, not just for a one off transaction. ElliotLee is far more than just an Estate Agency. With a complete range of services, not only sales & lettings but financial and mortgage advise, a panel of solicitors and legal partners as well as a trusted list of contractors you can be confident that whatever you need, we have got you covered. When the company started the partners had an abundance of enthusiasm, a vision for the future and were determined to change the face of estate agency. In the early days our portfolio was a handful of properties from friends and family and now the business has grown each year and is currently responsible for securing and completing on over 450 properties locally each year. Our unique approach is what truly sets us apart and unlike other agencies we invest a huge amount of time, effort and money to proactively drive interest in your properties. Our landlords enjoy huge benefits from working with us as they consistently keep up to date with current trends and legislation to help safeguard their investments. Our Landlords benefit from rental guarantees, insurances and legal cover, dedicated lettings, management and accounts departments meaning there is always a relevant staff member to assist. 2015 saw the launch of our Land & New Homes department which has gone from strength to strength with sites being acquired and sold all over the country. Successful developments have happened in Harrow, South Harrow, Harrow on the Hill, Rayners Lane, Greenford, Glasgow & Bicester to name a few. When not marketing our clients properties and helping people find new homes we work hard to play a very active part in our local communities. You can often find us sponsoring local events, supporting great causes and playing a very active part in the localities that we serve. This continues through our online activities and you can easily get to know us better from our facebook, twitter or instagram page. With plans for continued growth you can be confident that ElliotLee are here to stay and remain focused on being your number 1 choice.

Reviews

Every review we hold for the Pinner office, from every platform, shown as written. First names only.

1/5

Google

They used to look after our property in London for us as we live abroad, but we cut ties with them because of their shocking incompetence. You never speak to the same person, there's always a new trainee sending you pushy emails, and they. Never. Ever. Update. Their. Records. Absolutely laughable. Avoid at all cost!

Andree · 13 October 2022

5/5

Google

Best estate agents i have ever worked with!! they were very speedy finding me a property and kept me updated at all times. I would definitely recommend this company to my friends and family. Thank you ElliotLee.

Chanel · 14 January 2020

Agent replied

Thank you for a lovely review highlighting why you chose ElliotLee! If you need further assistance please do not hesitate to contact us. All the best, ElliotLee.

1/5

Google

worst estate agent, first month no heating promised to fix it took nearly 2 months to get it fixed haad to buy 2 electrice portable heater, paid rent on time, when somthing go wrong with property they dont bother to fix it wait weeks, very rude stuff please avoid this people worst estate agent never again i rent from them, now i left and kept my deposit, im taking them to court.

David · 14 January 2017

5/5

Google

Great Experience with Elliot. Great team and clear honest communication throughout the process. Would recommend

Ashish · 18 December 2024

5/5

Google

Kristal gave a great service and was more than happy to help on the phone

Ryan · 30 January 2023

Agent replied · 29 July 2023

Thanks Ryan, we will be sure to pass this on to Kristal

4/5

Google

Reasonably priced estate agency. Received a professional service.

M · 12 August 2023

Agent replied · 21 March 2024

thank you for your review and we are please you revieved a proffesional service.

5/5

View Agents
Buyer

25 hooking green purcahase

Hi, i had excellent experience with Elliot lee from putting an offer to completion and i really appreciate the work of james, brad and colin. Looking forward to doing business again in future. Thanks,. Raja

Raja · 21 February 2018

Agent replied · 26 February 2018

Hello Raja, Thank you so much for leaving this review. We look forward to working with you in the future. All the best!

4/5

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Landlord

house rental renewal

Very professional attitude and was informed about all steps of the process. Have been with this agents since last 5 years and have not had any problems or concerns. Would definitely recommend them to anyone.

Anand · 1 May 2017

Agent replied · 2 May 2017

Thank you Anand for leaving this review. Us at Elliotlee are always happy to work with you! All the very best.

5/5

Google

Rented my place through ElliottLee and i must say process was smooth. I recommend any tenants looking for a property to rent.PositiveResponsiveness, Quality, Professionalism, Value

Vichal · 20 June 2021

Agent replied · 19 June 2024

Thank you for taking the time to leave a positive review Vichal. We’re glad you enjoyed your experience using our services! We appreciate the recommendation!

5/5

Google

“Always available ,helpful and honest . Very helpful when needing to get process moving. Kind regards,Lorena

The · 2 October 2022

Agent replied · 29 July 2023

Thanks for the positive feedback Lorena

5/5

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Seller

Sale of my property

Shelley and everyone at Elliot Lee have been more than helpful and thorough. Thanks for your prompt help and your due care and attention, it's been greatly appreciated. Good luck in the future. Ali

Ali · 2 March 2017

Agent replied · 3 March 2017

Thank you very much Ali. All of us at ElliotLee appreciate this review. If there is anything that we can assist you with. Please give us a call!

5/5

View Agents
Tenant

Review for Mrs Chloe Williams

I am very pleased with the excellent service I received from Mrs Chloe Williams regarding the renting of 96 Stanley Road property. She was very helpful and very professional ( 10 stars!) Laura Tataru

Laura · 7 December 2016

Agent replied · 16 January 2017

Thank you so much for leaving a review for Chloe Williams. Please don't hesitate to to contact us. Our best wishes!

4/5

View Agents
Buyer

Brad Broch @Elliot Lee

The consultant connected to our purchase viewing was Brad Broch. I found he was very good at his work. and got the job done..We are still in the initial stage of the purchase..

Deepak · 14 January 2017

Agent replied · 16 January 2017

Thank you very much for leaving a review. We appreciate your patience in this process. Please continue to contact us when you need assistance.

5/5

Google

A great estate agents. Have been really accommodating to us and have great communication. Highly recommend.

NICOLA · 29 July 2022

Agent replied · 29 July 2023

Hi Nicola, thanks for the lovely comments, we have really enjoyed working with you.

5/5

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Seller

Excellent service provided by standout person Shelly Tristram

I was so happy with the excellent service provided , I went back to the agent to give them another property for sale. I looking forward to giving another good review very soon.

Himan · 9 November 2016

Agent replied · 11 November 2016

Thank you for taking the time to review the service you have received, We'd like to wish you all the best in your new home!

5/5

View Agents
Seller

Very professional employees!

We have recently moved from West London to Wycombe! We have been helped tremendously by all the staff at Elliot Lee! I would not hesitate in recommending them! Regards Mr & Mrs Richards

Lorraine · 15 June 2016

Agent replied · 28 June 2016

Mr & Mrs Richards, it was a pleasure working with you both. We wish you all the very best in your new home in Wycombe. Kind regards, Hannah Petford Director of Operations

5/5

Google

If you want to buy or sell there is no other place than ElliotLee. Great service and very efficient.PositiveResponsiveness, Quality, Professionalism, Value

D · 27 August 2021

Agent replied · 26 August 2024

Thank you for taking the time to leave a positive rating, Dipika. We’re glad you enjoyed your experience with using our services.

5/5

Google

Excellent, got more than service we hoped for or expected on our sale, and it was quick too. Thanks to the whole team for your help and efficiency.

Martin · 14 January 2020

Agent replied

Thank you for a lovely review highlighting why you chose ElliotLee! If you need further assistance please do not hesitate to contact us. All the best, ElliotLee.

4/5

View Agents
Buyer

A fairly smooth experience overall; well informed by Shelley

A fairly smooth experience overall. We were called weekly with updates and were checked on by Shelley who was friendly and always keen to help and be on top of all communications.

Monica · 9 February 2017

Agent replied · 13 February 2017

Thank you for taking the time to leave a review on the service you received. We look forward to working with you in the future.

5/5

Google

Smooth transition, very professional and a lot of help received from Altin from Elliot Lee!

Raluca · 29 July 2022

Agent replied · 29 July 2023

Thank you for the feedback and we are pleased you had a good experiance with us

5/5

View Agents
Seller

Very friendly, professional staff

Elliott Lee staff were very professional when dealing with our sale. They arranged viewings promptly and kept us up-dated along the way. They were polite, friendly and always helpful.

Lorraine · 13 September 2018

Agent replied · 24 September 2018

Thank you for a lovely review highlighting why you chose ElliotLee! If you need further assistance please do not hesitate to contact us. All the best, ElliotLee.

5/5

View Agents
Buyer

Reliable and Helpful

Elliot Lee have been extremely supportive throughout and have provided regular updates during the process. A different approach to buying / selling properties that is holistic and works for all parties.

Neil · 16 July 2015

Agent replied · 1 September 2015

Thank you for your review Neil. We appreciate your feedback. Kind regards, Hannah Company PA

5/5

View Agents
Tenant

5*

"I am very pleased with the excellent service I received from Matthew Hodgson regarding the property of 6 Stilecroft Wembley. He was very helpful and very professional. 5* Dorota G

Dorota · 11 December 2016

Agent replied · 16 January 2017

Thank you Dorota for leaving a review. Please continue to contact ElliotLee when needed. All the best for the future!

5/5

View Agents
Tenant

Very helpful

Anytime we called with an issue,Melanie,Chloe and(i'm not sure if i will spell her name right)Kayla tried their best to help us solve it. Thank you for everything ladies.

Andreia · 5 October 2017

Agent replied · 17 October 2017

Thank you for taking the time to leave a review on the service you received. All the very best in your new home.

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Questions about ElliotLee Pinner

How many reviews does ElliotLee Pinner have?

ElliotLee's Pinner office has 446 reviews across two platforms: 272 on Google, 174 on View Agents.

What is ElliotLee Pinner's rating?

ElliotLee Pinner is rated 4.3 out of 5 across all 446 reviews, and 4.1 out of 5 on Google from 272 reviews.

What do sellers say about ElliotLee Pinner?

51 reviews from sellers, rated 4.8 out of 5 on average. For example, Lynnette wrote: "I could not have chosen a better Estate Agents than ElliotLee to look after the advertising and selling of my fathers house in Pinner. From the first time James ..."

What do buyers say about ElliotLee Pinner?

39 reviews from buyers, rated 4.5 out of 5 on average. For example, ANIL wrote: "James has been very Professional and Patient in this process of selling this house as there was a chain and the seller had problems in finishing his side of ..."

What do landlords say about ElliotLee Pinner?

20 reviews from landlords, rated 4.8 out of 5 on average. For example, Anita wrote: "It has been a pleasure working with your team, both Mathew Hodgson and Bekah O'Sullivan have made renting our property seamless. Mathew was professional and ..."

What do tenants say about ElliotLee Pinner?

40 reviews from tenants, rated 4.4 out of 5 on average. For example, Daniel wrote: "We recently rented a property through Elliot Lee and were really happy with how the whole process went. We moved in within three weeks of seeing the property ..."

Where is ElliotLee's Pinner office?

ElliotLee Pinner, 319 Rayners Lane, Pinner, Middlesex, HA5 5EH.

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