Every review we hold for the North Finchley office, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsFriendly, honest and great ongoing service
Our first dealings with Craig at Martyn Gerrard came about as they were the sellers agents we bought our 1st home through. He was the natural choice when we came to sell as we had been impressed by his professionalism and approach to our purchase.
He has great knowledge of the local area and his experience in the property field has encourage us to seek his opinion in other purchasing decisions and home improvements. He is always happy to offer his opinion and has given sound advise on property decisions despite there being nothing in it for him.
I would not want to sell through anyone else!
A customer · 15 July 2015
★★★★★ 4/5
View AgentsHaving used the services of Craig and his team in the past we had no hesitation in using them again to sell our house. The whole process was made as easy as possible and we were constantly updated to the progress of the sale. Graig and all his colleagues made us feel that we were dealing with a proffessional agency and we had great confidence that they would achieve the sale price and that there wouldn't be any hidden suprises. They didn't disappoint. we would highly recommended Craig and his team at Martyn Gerrard Nor'th Finchley.
Many thanks,
Simon & Judy
A customer · 15 July 2015
★★★★★ 5/5
View AgentsComprehensive advice from an assertive agent with a personal assured service.
I am not the typical reviewer in that rarely have I ever reviewed anything online. However, I was so grateful for the service I receive from Craig that I felt compelled to shout about it, it is the least I can do.
For most of us, our home is the most valuable asset we will ever hold. The fact that the gains are tax free, and the way that property prices are going, it is vital to receive the best advice when selling your home to maximise your return.
We had various agents valuing our property, some of which came with a higher valuation. I am aware that stock is the life blood of an agencies business, so many will inflate the value of your home just to get it on their books. Rather than come up with just a number, Craig had clearly considered his and was very honest on how he arrived at his appraisal.
I was impressed with his knowledge of the local market and it was clear to me that his valuation came with thought and substance.
Furthermore, he was determined to understand our position to ensure that he marketed the property in the appropriate manner. He advised us on the best time to "go live" with the property, where the response from most agents was ASAP..
I was happy with the particulars Craig had drawn up and took on board many of his considered suggestions.
He followed the sale process from offer to completion with vigour and kept us appraised regularly with developments. For those of us not used to the process it is handy to have an experienced adviser on your side.
Craig cared more than just about the sale. There was no doubt that our concerns were his priority.
We were happy with the results of his efforts and recommend him highly to anyone looking to sell their property in the N12 area.
A customer · 14 July 2015
★★★★★ 5/5
View AgentsWe were sold before we were on the market!
On approaching Martyn Gerrard, we were immediately impressed by Craig's local knowledge re pricing and marketing strategies. Ours was not going to be a straightforward sale, but Craig was upbeat & confident. He introduced his sales team and before we knew it, eight people came to our Open House that very Saturday. There was a potentially sticky moment at one point in the final negotiations, but fast & creative thinking from Stuart smoothly closed the deal, to everyone's satisfaction.
Sitting in our new home, I still can't believe how painless the sale was, considering the nightmare tales you hear other have suffered. I have & will continue to recommend Martyn Gerrard to anyone considering selling their home.
A customer · 14 July 2015
★★★★★ 5/5
View AgentsVery much appreciated
Selling through Martyn Gerrard was very straightforward, as would buying have been had the owner of the house we were buying not been outrageously difficult. She made every step a nightmare for us all, but Craig and his team stuck with it and supported us all the way. They also kept our buyer informed so she understood why there was a delay, and she also played along. For the first time in my (long) life I appreciate that estate agents really do earn their money, and I thank them!
A customer · 14 July 2015
★★★★★ 5/5
View AgentsGreat estate agents that make your feel at home!
I purchased and sold my home via Martyn Gerrard, with the professional assistance of Craig Thompkins and Stuart Willerton based at the North Finchley branch. I was very impressed with the level of service and customer care. The team provided realistic valuation, very effective marketing of my property that was sold and also excellent service throughout the sales process. I would recommend them to anyone buying or selling a house. An absolute pleasure to deal with, a genuine honest and accommodating agency.
Thanks & regards
Mark Adjei
A customer · 14 July 2015
★★★★★ 5/5
GoogleGergana and Lee is very helpful and professional. They have quick response to my requests, I am happy to have their help. Thanks
Maggie · 9 January 2025
★★★★★ 5/5
GoogleThe process of buying a house can be overwhelming however working with the North Finchley office made it much easier. Kyri was a big helping hand he got back to me at all times with any enquiries I had and did not give up till I got the house I wanted! Craig and Jess would always help if Kyri wasn't available and always kept me updated on any process. Friendly office. Would work with again.
Nadda · 1 October 2019
★★★★★ 5/5
GoogleI have been using Martyn Gerrard ,the North Finchley Office,for the past 20 years to find Tenants.They have never disappointed and my last tenant rented my property for over 11 years.
On this occasion I was assigned Andrew and Conor who worked very professionally.They kept me informed and responded very quickly to my requests. I found their advice and knowledge very helpful.
I would not hesitate to use them again and would certainly recommend them.
Ifey · 29 July 2019
★★★★★ 5/5
GoogleThank you to Craig and Arzu for helping us to find our new home and making the whole process run smoothly.
Charlotte · 30 April 2023
Agent replied · 29 July 2023
Dear Charlotte, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service.
We wish you the best of luck and look forward to working with you again in the future
★★★★★ 2/5
GoogleI was shown to a property by an Agent Lee. He was very friendly and helpful managed to answer all my questions. However the viewing ended in a sour note after Mr Lee dropped a racial slur. This made me very uncomfortable and stopped me putting an offer in as I did not want to be dealing with Mr Lee. Overall great property in a nice area 2/5 stars
The · 30 April 2023
Agent replied · 29 July 2023
Hi 'The Casual' could you contact us directly about this please.
Unfortunately Lee is being targeted by someone who is leaving a number of fake and anonymous reviews, which is disappointing as Lee is a good and honest person. If your comments are genuine please contact us directly as we would like to deal with the issue properly.
★★★★★ 5/5
GoogleI have just bought and sold for the second time with help form Craig at Martyn Gerrard in North Finchley. He was great the first time around so naturally when moving from our flat to a house we went back and we were not disappointed. Courteous and proactive whilst doing his very best for us, exactly the same as when we first met. I wouldn’t hesitate to recommend Craig and all at Martyn Gerrard!
Jason · 2 August 2019
★★★★★ 5/5
GoogleGergana was very friendly, she answered all of our questions and considered. We liked dealing with this type of agents!!
Many thanks Gergana ☺️
Jonilda · 1 December 2024
★★★★★ 5/5
View Agents TenantPatience of a saint
Julian went above and beyond the call of duty for both the landlord and the tenant.. I can't express just how complicated this deal was and it would have been far easier for him to abandon the process and find an alternative tenant but he didn't and thus secured a brilliant tenant for the landlord. The tenant was foreign and had poor english and zero understanding of negociating or the legal system. Julian made it happen.
Jane · 23 November 2015
★★★★★ 5/5
GoogleCraig Thompkins handled our recent purchase in North Finchley. He did an outstanding job from start to finish - a consummate professional. From the initial viewings, negotiating with the vendors and finalising the transaction, Craig took a real interest in ensuring I was well informed and the purchase was concluded as quickly as possible. He was open and honest throughout. I’d highly recommend him - a real credit to Martyn Gerrard!
Sabih · 29 July 2019
★★★★★ 5/5
View Agents SellerKyri Ayed
I couldn't have asked for a better service from Martyn Gerrard and Kyri. Like many others, my sale didn't run smoothly but Kyri was there every step of the way pushing on my behalf and supporting the sale. It was invaluable to have someone in this stressful process on my side staying clam and being proactive. He went above and beyond his role as an estate agent. My recommendation couldn't come any higher.
Sarah · 23 October 2017
★★★★★ 5/5
GoogleHonest support and advice with the sale of my late mothers property. Craig was on our wave length from the outset. . Genuine advice and support without all the slimey sales talk. . . So much support and advice to support our journey. Couldn't have asked for more. . Highly recommended
Janice · 11 February 2023
★★★★★ 5/5
GoogleI've been searching for a property to buy in the area when I came across Fatmir Dedei at Martyn Gerrard who is the best estate agent I've ever met. I made an offer on an apartment and, although the purchase didn't go through in the end, Fatmir guided me through the process in the most professional way, meanwhile demonstrating excellent human qualities, such as patience, kindness and understanding along the way. He has been quick to respond to queries, explained things in a clear, easy to understand manner and gone that extra mile that me feel supported during such an important life event as buying my first property. Thank you, Fatmir!
Adrienn · 22 May 2024
★★★★★ 5/5
View Agents SellerExcellent Service
I approached Craig Thomkins of Martyn Gerrard for some advice about selling my house. Craig was very professional. He responded immediately, providing me with a very realistic valuation and a list of comparable properties in the area which he had sold recently and which supported his valuation. This is not the first time that I have asked Craig for advice and I have always found him to be extremely approachable and helpful
Derek · 24 November 2017
★★★★★ 5/5
GoogleVery helpful and efficient
Joanna · 13 November 2025
Agent replied · 13 April 2026
Thanks for your feedback! We're pleased our team provided helpful and efficient service.
★★★★★ 5/5
View Agents SellerAsked for advice about value of property
We have a property in Finchley, which is currently rented, and we asked for a valuation with a view to selling at the end of the tenancy in July 2018. Craig immediately went and viewed the property and gave us an initial valuation which he then backed up with details of similar properties that he had recently sold in the area. This helped me to feel confident about his valuation.
Derek · 24 October 2017
★★★★★ 5/5
GoogleI found Ayman absolutely amazing to deal with , looking for a nice apartment within a reasonable price is hard to find but Ayman made everything so easy for us , he helped us through everything in great detail. Aswell as having a professional work ethic his kind and helpful personality was a bonus . I couldn’t imagine dealing with a nicer man 😊 would highly recommend
Jordyn · 30 July 2019
★★★★★ 5/5
GoogleIt was my first time renting so I was a bit nervous about it all. Thankfully I was met by a professional and very helpful agent. Ayman was able to reseaure me with his general knowledge of the area and I very kindly and patiently answered all of the questions I had! Great stuff and I'm loving the area too! Thanks for all your restaurant recommendations Ayman!
A · 8 July 2019
★★★★★ 5/5
GoogleHighly recommend Kyri! I recently purchased my first property, naturally I was quite apprehensive. Kyri was fantastic, from my first (of quite a few) viewings up until completion I was fully informed and guided through the process. He clearly has a lot of experience & knowledge which completely put me at ease, for what I thought was going to be a really stressful journey.
Natasha · 29 July 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.