5/5
GoogleSold a house with them, all went well.
Trusted Agent profile · Newcastle Upon Tyne · Tyne & Wear
Verified
Northwood Newcastle reviews in Newcastle Upon Tyne
★★★★★
596 reviews across 4 platforms
676 West Road, Newcastle Upon Tyne, Tyne & Wear, NE52UR
Part of Northwood, see every office.
Northwood's office in Newcastle Upon Tyne, Tyne & Wear, at 676 West Road, is rated 4.7 out of 5 across 596 reviews on four platforms, including 440 Google reviews rated 4.7.
440
Reviews on Google
This office
22
Reviews on Facebook
This office
55
Reviews on The Trusted Agent
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers21 reviews
I sold my flat in Gateshead through Northwood Newcastle, I am glad I went with Northwood as the service is fantastic and goes above and beyond what I was ...Read all 21 from sellers
Buyers20 reviews
After searching for a long time in Newcastle I think I have viewed houses with every estate agent . Hands down Northwood are the best I have used . The people ...Read all 20 from buyers
Landlords8 reviews
Choosing letting agents is a lottery if there's no guidance available. Luckily we chose well in an area of the Country with which we were not familiar. From the ...Read all 8 from landlords
Tenants22 reviews
From start to finish these guys have been nothing less than superb. Personally I find moving home quite a stressful experience with all sorts of bumps and turns ...Read all 22 from tenants
About Northwood Newcastle Upon Tyne
The Newcastle branch was established in 2004 and has built up an excellent reputation for customer service and high levels of client retention. With staff qualified to ARICS level we deliver a range of flexible lettings and sales services across Tyneside. The business has expanded over this period and now occupies offices at Denton Burn giving easy access across Newcastle and South of the river to Gateshead. Our speciality is our Guaranteed Rent product which has proved popular with a range of landlords and our accompanied viewing service on sales properties ensures that w e are working hard at selling your property and not just arranging viewings for you to carry out!
Reviews
Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.
Google5/5
GoogleI couldn't fault Northwood in any way about this move. They were professional and very helpful in every way possible. Kept me informed of every detail leading up to the move and were very quick with it due to the nature of me moving. If I ever needed to move property again, (which I hope not), I would definitely put these as my first option for help. Thank you Northwood. Ronnie. Cramlington
Agent replied
Glad we could help, it is lovely to deal with people who appreciate our hard work. I hope you are enjoying your new home.
5/5
GoogleHad a brilliant experience with Northwood,any issues were sorted promtly,Leanne had really good communication
5/5
The Trusted AgentAmazing
Quick and efficient in helping with the sale of our house. Would defiantly recommend. The service was impeccable special thank you to Victoria and Wendy
Agent replied · 16 May 2018
Thank you for taking the time to write your review. We are so pleased that we have been able to help you!
5/5
The Trusted AgentAmazing!
Trying to find a nice house to start of in and the staff at the estate agents were amazing, so helpful and kept us both informed the whole time. We have been in the property about a month and we’re loving it, thank you to the our estate agent Rebecca for sorting it all out for us!
5/5
The Trusted AgentThey go above and beyond
I have viewed a couple of houses with the girls from Northwood and never felt like I was under any pressure, they walked me round the properties and then allowed me to have a time to think about the houses on my own! I felt absolutely no pressure to make an offer or to hurry up my viewing. If I had a house to sell I would without any doubt give them the job!
Agent replied · 17 December 2016
Thank you for your review! Northwood Newcastle
5/5
GoogleProfessional staff,great customer service throughout the application, thanks to Aimee.
5/5
The Trusted AgentGreat service, very professional
Northwood were great when we wanted to sell our property. They were very quick to get it on the market with some excellent photos to show off the property. Once on the market we had a number of viewings within a couple of weeks and an offer within 4 weeks. They were a really good help during the sale and were keep us informed at every stage. Would highly recommend their services.
Agent replied · 22 November 2017
Thank you for your review! We hope that you are settled in your new home.
5/5
GoogleJane and Leanne have been fantastic from start to finish in both buying our new property to selling our old one. They kept us up to date all along the way and we’re very helpful especially when we were doing this for the first time. We would highly recommend.
Agent replied · 29 July 2023
Thank you for your kind review! 😊 …
5/5
The Trusted AgentJayne is really helpful and has made the whole process of moving as easy as it can be. She is really family friendly and good with children, my daughter thought she was fab at a recent viewing.
1/5
GoogleIt is very bad Agency. They play with them customer just they waste them customer time. It is very, very poor customer service. They are racist.
Agent replied · 24 August 2024
I am sorry I have looked for you on our system and can’t find your details, if you can contact me on 0191 2664455 I can see what the issue has been. I can assure you we are not a racist at all, I am sorry if you have felt that but if you contact me I can look in things for you. Sara, Lettings Director
5/5
The Trusted AgentWendy at Northwood
Northwood have just sold our flat and I have nothing but praise for them. They kept the whole sale process moving - chasing solicitors, people further down the chain etc and kept us informed every week on progress. This was very important to us as this was an investment property and we live out of the area so couldn't go to the property for any odd jobs. I'd highly recommend them.
Agent replied · 12 October 2017
Thank you for your review! We would like to wish you and your family all the best.
2/5
GoogleWebsite is not very good to use
Agent replied
I am sorry you did not find our website very easy to navigate. We have not had this comment before so if you could provide some specifics I can speak to our franchise office to see if we can improve your experience.
5/5
The Trusted AgentVery professional and good at what she does!
I have just worked with Julia to let my property and Julia did a great job of finding a good tenant very quickly. She does a very thorough inventory and takes care of both landlord and tenant, providing us with a wealth of information on our roles. I would not hesitate to instruct Julia again.
5/5
The Trusted AgentThe service received from the staff at Northwood Benton was excellent. During the process of finding a tenant they updated us on the various stages, they were helpful and always happy to answer any queries.
5/5
GoogleI have been working with Northwood Newcastle for nearly a year now & they have been incredibly helpful! Jayne & Leanne especially have been & have continued to be extremely responsive & always super friendly on every phone call. Clients who I have worked with within Northwood have repeatedly said that they are the best in the area! 5 stars!
Agent replied
So pleased, thank you!
5/5
The Trusted AgentA helpful team of agents
The staff at Northwood (West Road, Newcastle), were so supportive and helpful during the purchase of our property. They constantly pursued the solicitors to ensure everything was kept on track and dealt with as quickly as possible. They always dealt promptly with all queries or questions we raised. Nothing was too much trouble. Everyone was so friendly and approachable. A really lovely team of people. Thank you! Les.
Agent replied · 21 June 2018
You are more than welcome! Thank you for your review. We would love to pop over and see what you have done with the place.
5/5
GoogleWe have just sold our house with Northwood Newcastle and they’ve been a brilliant agent in every aspect of the job! From start to finish they’ve been great, they sold our house within 5 days, and even gave us regular updates on where the legal process was at which you don’t get with other agents.
5/5
GoogleNorthwood has amazing team who helped us every step of the way, they had fantastic knowledge of people who could help if eg solicitors. I had an outstanding team at northwood westroad newcastle. They are helpful, enthusiastic and prompt.
5/5
GoogleRecently bought my first home the girls at Northwood were really helpful assisting me with every step. Leanne & Olivia are both amazing at what they do.
5/5
The Trusted AgentVery helpful to a first time landlord
As a first time landlord I have found the Northwood team so helpful. Everything has been explained clearly and the staff have been very patient, as I dithered about not really knowing what I wanted to do! All communications have been prompt and I am very happy with the service given.
5/5
GoogleMany thanks go to Northwood estate agents. Leanne and Dominic worked extremely hard in selling and completing on the sale of my sisters house, taking only 3 months from start, to finish. In what was an extremely stressful time for me, they made it as easy as possible and I can thoroughly recommend both they, and the company. My grateful thanks to you both!
5/5
GoogleWe dealt with Northwood at Denton Burn. Our contacts were Sam, Sadie and Leanne. All the staff were very friendly, helpful and professional. We will definitely recommend them as an estate agent as they dealt with the sale of our house and kept us informed throughout.
5/5
GoogleAmazing service from the Northwood Denton Burn branch that we sold our property with. Sadie and Leanne have been amazing keeping us up to date at every stage, and working with us to ensure we made the sale right for our circumstances. Thank you!
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Questions about Northwood Newcastle
What do sellers say about Northwood Newcastle?
21 reviews from sellers, rated 5.0 out of 5 on average. For example, Tristan wrote: "I sold my flat in Gateshead through Northwood Newcastle, I am glad I went with Northwood as the service is fantastic and goes above and beyond what I was ..."
What do buyers say about Northwood Newcastle?
20 reviews from buyers, rated 5.0 out of 5 on average. For example, Emma wrote: "After searching for a long time in Newcastle I think I have viewed houses with every estate agent . Hands down Northwood are the best I have used . The people ..."
What do landlords say about Northwood Newcastle?
8 reviews from landlords, rated 4.9 out of 5 on average. For example, David wrote: "Choosing letting agents is a lottery if there's no guidance available. Luckily we chose well in an area of the Country with which we were not familiar. From the ..."
What do tenants say about Northwood Newcastle?
22 reviews from tenants, rated 5.0 out of 5 on average. For example, Corey wrote: "From start to finish these guys have been nothing less than superb. Personally I find moving home quite a stressful experience with all sorts of bumps and turns ..."
