Trusted Agent profile · Newcastle upon Tyne · Tyne & Wear

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Mansons Property Consultants Newcastle upon Tyne reviews

★★★★★ Excellent

732 reviews across 4 platforms

5 Holly Avenue West, Jesmond, Newcastle upon Tyne, Tyne & Wear, NE2 2AR

Mansons Property Consultants's office in Newcastle upon Tyne, Tyne & Wear, at 5 Holly Avenue West, is rated 4.8 out of 5 across 732 reviews on four platforms, including 504 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

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4.7 / 5

504

Reviews on Google

This office

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5.0 / 5

6

Reviews on Yell

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42

Reviews on allAgents

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Mansons Property Consultants Newcastle upon Tyne

Mansons Property Consultants are multi award winning estate agents, specialists in sales, lettings & property management based in Jesmond, Newcastle upon Tyne. Buying, selling or renting we can help. We are an independent estate agency which was established 2001 and the exclusively appointed Guild Property Professional member for Jesmond. We are committed to providing a high-quality personal service to customers looking to sell, let, buy or rent which is reflected in our online reviews.

Awards

The Trusted Agent 2026 results for Mansons Property Consultants, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Mansons Property Consultants Newcastle upon Tyne is among the Lettings Agency of the Year Awards 2016 winners.

Source: Lettings Agency of the Year Awards 2016 winners, as published.

Reviews

Every review we hold for the Newcastle upon Tyne office, from every platform, shown as written. First names only.

5/5

The Trusted Agent
Seller

Best agent

Elena has been so wonderful throughout the selling process. Her best quality is she always delivers what she promises. If she says she will follow up on something and get back, then she always does. She kept the chain moving so efficiently and patiently. Wonderful job.

Ekta · 7 December 2015

Agent replied · 8 December 2015

Dear Mrs Gulati, It has been a delight achieving a sale for you and we are so pleased we managed to see everything through to the finish line! We all hope you have a great Christmas and are very happy in your new home! Best regards, Elena and all the team at Mansons x.

5/5

Google

Nick and team are always professional and knowledgeable. I have worked with them for many years and have always found them really friendly to deal with. The photos they take are of a high quality and I am sure it helps drive enquiries to my …

Brunton · 8 October 2015

Agent replied · 22 May 2024

Many thanks for taking the time to leave feedback and especially appreciate the positivity which will be fed back to the Mansons team. Please let us know if we can be of any further help either now or in the future :)

5/5

Google

Mansons found me a perfect student house for an amazing price, house is perfect and has all the requirements asked for. Fantastic company, reliable and friendly, the viewer was a very lovely chap. Thank you Kirstey! Highly recommend asking for her when contacting Mansons.

Nicole · 22 March 2018

Agent replied

Thanks Nicole, it has been a pleasure in dealing with you and your housemates finding you the perfect student pad. We hope you have a good year and wish you all the best in your new rented property in Jesmond. Thanks from all the team at Mansons

5/5

Google

Jemma, Debbie and Cindi have been nothing short of amazing with any queries we have had since moving home with Mansons. If needed Jemma always emails or rings to keep me updated with anything. I would highly recommend using Mansons.

Rachael · 22 March 2020

Agent replied

Rachael thank you for the review and so glad to hear you're happy with the service provided by the Mansons team.

5/5

Google

Mansons have been a very efficient company to deal with.  Debbie was my main contact in property management.  Her advice and knowledge helped my with a very tricky situation.  I would recommend Mansons if you wish to rent your property.

Laura · 22 March 2020

Agent replied

Hello Laura, really happy to hear Debbie was able to help, thank you for the review.

5/5

Google

We had a great experience from start to finish. Alexi was great at sorting out the flat viewing for us, offering evening viewings as an alternative option, he was also fantastic when we went to sign the paperwork. The real estate agent …

Katrina · 4 October 2018

Agent replied · 22 May 2024

Thank you very much for your review. I hope you are both enjoying your new start in your rental property in Heaton. Thank you for choosing Mansons Lettings & Property Managment, it was a pleasure helping you find the flat, many thanks, Alexi.

3/5

Google

I had left a good review quite a while ago but having just seen it I feel I must put it straight. I only left it as mansons gave amazon vouchers to their staff to have family and friends leave 5 star reviews! Probably still do it to this day. I can pick out at least 8 on here that are friends of current or past staff. Have a nice day.

Paul · 29 January 2023

Agent replied

Hi Paul, pleased you had a good experience with us and we wish you the best in your new rental property in Gosforth. Thanks, from the Mansons Team.

5/5

Google

I dealt with Nick initially and then Elena. Both were very nice to deal with. It took a while to let the property but Elena was in constant contact all the while and we frequently discussed selling strategies, price points etc. When we …

Paul · 5 October 2017

Agent replied

Hello Paul, we did get there in the end! Thank you so much for the review, we will miss our regular contact now that the house is let! I hope you will agree that we managed to get the best result, and you were a pleasure to deal with throughout. Thank you again and all the best from Elena and the Mansons team :-)

5/5

Google

We've just let out our property through Mansons, Nick and his team have given us a professional, friendly, quick and first class service. We bought a property from them a few years back and wouldn't hesitate to use them again and definitely recommend them.

M · 22 April 2015

Agent replied

Mr Riddell many thanks, please let us know if we can be of any assistance in the future.

5/5

Google

We've just let out our property through Mansons, Nick and his team have given us a professional, friendly, quick and first class service. We bought a property from them a few years back and wouldn't hesitate to use them again and definitely recommend them.

M · 1 April 2015

Agent replied

Mr Riddell many thanks, please let us know if we can be of any assistance in the future.

5/5

Google

So pleased I picked Mansons to sell my property through. Totally professional from the very first visit right through to completion. I found Deborah Thorpe's advice and support invaluable.

M · 15 March 2022

Agent replied

Thank you so much for the very kind words, although it was a very challenging and protracted sale we got to completion eventually. Sending you our very best wishes for the future, Deborah and the Manson's team.

5/5

Google

I found Mansons to be very professional. Debbie, in property management, was very reliable and efficient. I had total peace of mind that my property was well managed and I would highly recommend Mansons to manage your property.

Pauline · 22 March 2020

Agent replied

Many thanks for your kind feedback Pauline

5/5

Google

Having decided to downsize I was extremely nervous about the issues I may come across, due to lack of experience in buying and selling. Deborah and the team were very professional, reassuring and friendly throughout the process and aided me …

Andrew · 16 September 2018

Agent replied

Andrew, it was a pleasure speaking to you throughout the transaction. By personally dealing with the process from start to completion, it means I can get to know my clients and hopefully ease some of the stress that comes with buying and selling. Kind regards Deborah and The Mansons Team.

5/5

Google

I can't rate the service high enough that I have received from Mansons. Deborah was the lady dealing with the sale of my house and from start to finish the communication was fantastic! She kept me informed throughtout the process, even …

Yvonne · 4 October 2017

Agent replied

Thank you so much for your lovely review, It was lovely dealing with you throughout the process . Warm regards Deborah and The Mansons Team

4/5

The Trusted Agent
Tenant

Elena

Felt that she was great to work with, felt my move and everything leading up to my move was so smooth thanks to Elena and the team at Mansons. Great service and would recommend the company to anyone buying or renting a home

Louise · 9 March 2016

Agent replied · 9 March 2016

Hello Louise, thank you for taking the time in your busy schedule to write this review. We hope you will love your new home and thank you again, Elena and the team x

5/5

The Trusted Agent
Landlord

Professional, courteous, efficient. Delivered

Elena and the team were great. Found us a tenant quickly. Delivered on all their comittments. Took all the hassle away. If Elena wasn't in the team knew the status and were able to move things on. Friendly to work with. Highly recommend.

Ralph · 4 November 2015

Agent replied · 5 November 2015

Hi Ralph, thank you very much indeed for your great review. It is very much appreciated and you have been a pleasure to deal with. Best regards, Elena and the team.

5/5

Google

Outstanding service from all who work at Mansons with special credit to Elena. I found them to be extremely efficient, very thorough and of course approachable. Elena was very welcoming from the first time I spoke with her, as were the rest …

Charlotte · 8 October 2015

Agent replied

Hi Charlotte, thank you so much for your lovely review! You and your housemate have been an absolute pleasure to deal with and I know you will be well looked after! Many many thanks :-) xx

5/5

Google

Mansons let our property out for 12 months. Nick and his experienced team ensured that it was a smooth and no hassle experience from start to finish. I would be happy to recommend this company to anyone considering to let a property out.

Anthony · 2 October 2014

Agent replied

Many thanks for your comments and feedback.

5/5

The Trusted Agent
Buyer

A professional, and personal, service

We recently bought a flat being sold by Mansons. Throughout the process, Deborah kept us informed and made sure that all went smoothly and quickly - very reassuring after being let down on our previous attempt to buy (not involving Mansons)!

Whiteley · 8 March 2018

Agent replied · 8 March 2018

Good afternoon Thank you so much for the kind words and beautiful flowers. It was lovely speaking to you throughout your purchase and hope you will enjoy being by the seaside !! Kind regards Deborah

5/5

Google

Mansons, and especially Dan, went above and beyond to sort everything out as quickly as possible. Would definitely recommend.

Lewis · 14 March 2023

Agent replied

Thank you Lewis, it was an absolute pleasure to meet you and Lawrence. Great to hear you are happy with our service! Wishing you both all the best in your new employment in Jesmond, and hope you have both settled in your new property! Many thanks, Dan & the Mansons team.

5/5

Google

Mansons Letting Agents have been very friendly and thoroughly professional throughout my phase of looking out for a new rental property, viewings and further in negotiating the rent and move in period. Ms. Kirstey Waggit and her team have …

Anjana · 16 September 2018

Agent replied

Anjana, it has been our pleasure in renting a property to you in Newcastle and wish yourself and family all the best in the future. We also look forwarded to a good relationship with you as a tenant and deal with you again. Thanks from Kirstey and the team at Mansons

5/5

allAgents

Fantastic service from

Fantastic service from Mansons in the recent sale of my dad's flat. Deborah was our main point of contact and kept us updated and informed throughout. It was a long process due to buyer complications however Deborah simplified it all and was there to fully support us along the way. The input from Mansons was valuable and I would highly recommend them. Professional and efficient to a tee!! Thank you.

Lucy · 16 September 2019

5/5

The Trusted Agent
Landlord

Excellent customer service

I used mansons to let my property. I had used two other agents without any success. I particularly found Kirstey, helpful and curtious and kept me well informed throughout the transaction. I would recommend mansons and would definitely use them again.

Susan · 17 August 2017

Agent replied · 23 August 2017

Dear Susan Thank you so much for your lovely review. It was a pleasure letting your property for you. Warm Regards Kirstey and The Mansons Team

5/5

allAgents

"Fantastic service from..."

Fantastic service from Mansons in the recent sale of my dad's flat. Deborah was our main point of contact and kept us updated and informed throughout. It was a long process due to buyer complications however Deborah simplified it all and was there to fully support us along the way. The input from Mansons was valuable and I would highly recommend them. Professional and efficient to a tee!! Thank you.

Lucy · 15 September 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Mansons Property Consultants Newcastle upon Tyne

What do sellers say about Mansons Property Consultants Newcastle upon Tyne?

21 reviews from sellers, rated 5.0 out of 5 on average. For example, KS wrote: "My experience buying with Mansons led me to choose them to sell our family home in Gosforth. The house was thoughtfully valued, beautifully photographed and was ..."

What do buyers say about Mansons Property Consultants Newcastle upon Tyne?

17 reviews from buyers, rated 5.0 out of 5 on average. For example, Sue wrote: "This is our first time dealing with Mansons Agents when purchasing a property. We have found the process both professional and efficient. Especially the service ..."

What do landlords say about Mansons Property Consultants Newcastle upon Tyne?

33 reviews from landlords, rated 4.8 out of 5 on average. For example, Peter wrote: "As a landlord I have used several letting agents in the past. I have always had issues. I live overseas and I needed a company to truly be me. To truly look ..."

What do tenants say about Mansons Property Consultants Newcastle upon Tyne?

83 reviews from tenants, rated 4.9 out of 5 on average. For example, Harry wrote: "I wasn't impressed with the service I received from the other local agents in Jesmond as none of them seemed to care about my needs. I was recommend to Mansons ..."

Has Mansons Property Consultants won any awards?

Yes. Mansons Property Consultants won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Northern Lettings Agency (Single) at the Lettings Agency of the Year Awards 2016.

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