Trusted Agent profile · Newcastle upon Tyne · Tyne & Wear
Verified
★★★★★
732 reviews across 4 platforms
5 Holly Avenue West, Jesmond, Newcastle upon Tyne, Tyne & Wear, NE2 2AR
Mansons Property Consultants's office in Newcastle upon Tyne, Tyne & Wear, at 5 Holly Avenue West, is rated 4.8 out of 5 across 732 reviews on four platforms, including 504 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
504
Reviews on Google
This office
6
Reviews on Yell
This office
180
Reviews on The Trusted Agent
This office
42
Reviews on allAgents
This office
Send Mansons Property Consultants a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
My experience buying with Mansons led me to choose them to sell our family home in Gosforth. The house was thoughtfully valued, beautifully photographed and was ...Read all 21 from sellers
This is our first time dealing with Mansons Agents when purchasing a property. We have found the process both professional and efficient. Especially the service ...Read all 17 from buyers
As a landlord I have used several letting agents in the past. I have always had issues. I live overseas and I needed a company to truly be me. To truly look ...Read all 33 from landlords
I wasn't impressed with the service I received from the other local agents in Jesmond as none of them seemed to care about my needs. I was recommend to Mansons ...Read all 83 from tenants
Mansons Property Consultants are multi award winning estate agents, specialists in sales, lettings & property management based in Jesmond, Newcastle upon Tyne. Buying, selling or renting we can help. We are an independent estate agency which was established 2001 and the exclusively appointed Guild Property Professional member for Jesmond. We are committed to providing a high-quality personal service to customers looking to sell, let, buy or rent which is reflected in our online reviews.
The Trusted Agent 2026 results for Mansons Property Consultants, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Newcastle upon Tyne office, from every platform, shown as written. First names only.
5/5
GoogleFantastic service from start to finish, I would certainly recommend Mansons to anyone thinking of renting a property. A big thanks to Dan and Kristie for their hard work and patience through all the process.
Hello 👋 Réda, we are so glad to hear you were happy 😃 with our rental service at Mansons. It was a pleasure working with you and we really appreciate you taking the time to let’s us know by leaving a review. Many thanks 🙏 Kirstey, Dan & the Mansons team 🏡. …
5/5
GoogleI chose this company based on a recommendation and was pleasantly surprised. They replaced my faith in lettings agents and the service was far better that I could have thought. I have since recommended friends who have all been very happy with the service and quality of the properties. Thank you Alexi and well done Mansons.”
Thank you for your review and so glad to hear your experience was a good one. I hope all goes well. Alexi and the Mansons team.
5/5
GoogleSold our property In Blutcher with excellent photography and excellent service , Kept informed during the whole process and was a breeze to deal with all the way.100% recommended
Paul thank you 🙏🏽 so much for your kind words and 5-star 🌟🌟🌟🌟🌟 review. We’re delighted to hear that the team were able to make the whole process smooth and stress-free for you, with great communication and service throughout. Your recommendation means a great deal to us, and we really appreciate you taking the time to share your experience. Best wishes from all of us at Mansons.
1/5
GoogleAbsolutely unprofessional agency, they re-arranged a viewing for a flat twice with the excuse they had to move the viewings day and that no one would view it until the last arrangement. They contacted the next day to cancel the viewing appointment as “the flat was rent by another agent”. Better stay away, unreliable and unprofessional.
Ioannis, thank you for bringing this matter to our attention. We understand that the situation with the viewings has caused inconvenience and frustration, and we truly apologize for any inconvenience caused. Unfortunately, when dealing with multiple properties owned by the same landlord and coordinating with competing agencies marketing them, there can be occasional challenges in managing the availability of these properties. We strive to communicate promptly and effectively in such situations to ensure a smooth experience for all parties involved. We appreciate your understanding regarding the letting of one property by another agency on Thursday. Although we are not responsible for their actions, we always aim to keep our clients informed about any changes or updates. As for the second property in the same block, it seems that circumstances beyond our control have arisen due to tenant requests to not allow access and the subsequent letting of the property by another agency. We do understand that this may cause frustration, but as a reputable agency, we must adhere to legal obligations and respect tenants' rights. We have instructions from the landlord of these properties not take a deposit prior to a perspective tenant viewing the property in person or via live video viewing. We value your interest in viewing these properties and would like to work with you towards a suitable resolution. Please let us know if there is anything further we can do or if you would like assistance in scheduling viewings at alternative properties. Once again, please accept our sincere apologies for any inconveniences caused by this situation.
5/5
The Trusted AgentGavin's Performance
I would like to thank Gavin for all the hard work he has done on my behalf during the purchase of my new flat. He has been professional and courteous throughout and has answered all queries quickly. I would have no hesitation asking him to act on my behalf when I next purchase my next property. Regards, David
Mr Dunford - Many thanks for your kind comments. It has been a pleasure dealing with yourself and your Family. I hope the refurb project on the property is going swimmingly also. Best wishes - Gav & The Team
5/5
GoogleMe and my boyfriend have recently moved through Mansons Newcastle Estate, Letting & Property Management. I have personally rented for the past 12 years and have found this estate agents really efficient and extremely helpful. Kirstey was really informative throughout the whole process and made moving easier. Thank you.
Hello Laura, really appreciate the time taken to review 🌟🌟🌟🌟🌟 your experience of Mansons service and the team. Many thanks 🙏 Kirstey 😄. …
5/5
GoogleDeborah, Kirstey and Marie offered first class professional service to complete the sale of my property. There was always a staff at their office to answer my call during the working day. Thank you!
Dear James it was our pleasure to help in the sale of your home. Thank you for taking the time to feedback your experience with Mansons Property Consultants team in the form of a a review. Many thanks form Deborah and the team.
5/5
GoogleManson’s have been taking care of my properties for 3 years and I have found them to be excellent in all areas. The management of my properties by Mrs Cyndi Barrow has been nothing short of outstanding... I highly recommend Mansons letting agency!
Kerrie we are so glad to hear you're happy with the service and thank you so much for the fabulous 🌟🌟🌟🌟🌟🏡 5 star review, Cindy. …
5/5
GoogleDeborah from Mansons was really helpful with handling the sale of our property in Fenham. It wasn’t an easy sale as we were a little disorganised but she stuck with us and got the job done. Thank you.
Hi Deana, thank you so much for the kind words .. it was a ‘challenging’ transaction, but we got there in the end ! Great working with you, best wishes to you and your family. Deborah and The Mansons Team.
5/5
GoogleDeborah from Mansons was really helpful with handling the sale of our property in Fenham. It wasn’t an easy sale as we were a little disorganised but she stuck with us and got the job done. Thank you.
Hi Deana, thank you so much for the kind words .. it was a ‘challenging’ transaction, but we got there in the end ! Great working with you, best wishes to you and your family. Deborah and The Mansons Team.
5/5
GoogleBrilliant agents. They have rented my property out for nearly 8 years. The knowledge they have of the industry, area and all the changing laws is fantastic. Thank you to Kirstey and the team for all the efforts in finding me fantastic tenants each year.
As usual it is a pleasure in working with you to rent out your beautiful flat in Jesmond. We hope to keep the relationship with Mansons going for many more years to come. Thanks from Kirstey & the Mansons Team
5/5
The Trusted AgentQuick and Easy
Elena was excellent. The whole process from viewing the flat to signing the contract was taken care of in a timely and professional manner. Emails were replied to very quickly (often within the hour). Elena and the rest of the team made me feel relaxed and comfortable, a stark difference from experiences with other letting agents.
Hi there Will, thank you so much for taking time out to give us this lovely review. I really hope the flat is perfect for the 2 of you. Thanks again, best regards, Elena and the team x
5/5
GoogleJust move in to new property. Property letting and movement process is very smooth by Mansons Property Consultants. And Special Thanks to Dan for clarifying all doubts and easy to reach out
Thank you so much for your review! I am very happy to help you find a property to rent, great to hear you had a good experience with letting a property with Mansons Property Consultants. I wish you all the best in your new home. Many thanks, Dan
5/5
The Trusted AgentGav and Company
I am currently going through an international corporate relocation from USA to UK, and the team at Mansons in Newcastle has been an outstanding resource for me during that process. Gav, Sarah, and the rest of the team helped me every step of the way, taking great care to make sure the process went smoothly.
Hi Ryan, Thank you for your kind comments, it was lovely dealing with you and am pleased you are happy in your new home. All the very best to you - Gav & The Team
5/5
GoogleFriendly and prompt service from Daisy !
Thank you so much, Christian, for taking the time to share your feedback. We’re delighted to hear that Daisy provided friendly and prompt service, she’ll be thrilled to know her efforts made a positive impression. If there’s ever anything more we can assist you with, please don’t hesitate to get in touch. We’re always happy to help.
5/5
GoogleManson' s were great to deal with, they were quick and always available to answerr any questions and Alexi went above and beyond to help. He was quick at responding and he was always pleasant. It was a pleasure to have him and the team helping us through a stressful move.
Thank you so much Esther, I am thrilled that you are happy with your new porerty and with the service. I hope you are setled now and relaxed. Alexi-Mansons property Consultants-Jesmond
4/5
The Trusted AgentSale of our home 29 Larkspur Terrace in Jesmond
We chose Mansons to sell our second home in the centre of Jesmond, on Larkspur Terrace due to their proximity and successful sale of the house next door. The ladies in the office, Deborah in particular, were very helpful and pleasant. We were in regular communication throughout our time and followed up afterwards.
Thank you so much for your review, your feedback is great;y appreciated.
5/5
The Trusted AgentExcellent!!
My partner and I found our rental property through Mansons. We dealt with Gav Younger the whole way through the process and he really made the experience a pleasure. Solving any problems along the way in a stress-free and professional way. I would recommend Mansons to anyone looking for a hassle free process.
Hi there, Thank you ever so much for your kind comments, we hope you will be really happy in your new Coastal home. You were both really enjoyable to deal with so thank you also. With best wishes - Gav
5/5
GoogleI'm renting a flat with Mansons for almost 2 years and I'm quite happy with how it goes so far. Their team (I interacted with Debbie, Jemma, Cyndi and few others) does the job well. The household appliances in the flat I live in sometimes …
Hi Oleg, it is always great to hear positive feedback from our long standing Tenants! Thanks Jemma x
5/5
GoogleHaving been a tenant with Manson's for a few years now I can safely say that they have been fantastic. Everything is made clear and digestible by their team of friendly, helpful professionals and any issues I've had were dealt with quickly and effectively.
Hi Damon, Thanks so much for taking the time to leave such a lovely review, we really value your feedback! It’s great to hear you are happy with our service and we hope you continue to do so for a long time to come. Thanks again Jemma 😊 …
5/5
The Trusted AgentProfessional and helpful agent
Elena was well-organised, very professional and friendly. She helped us navigate the renting process, negotiate the terms of our contract and made sure to have everything in place prior to our move. Her patience and perseverance as well as her considerate attitude made us confident that we have chosen the right agency.
Hello Andra! Thank you so much for writing this. I hope you will continue to be very happy in the property with your family. It has been our pleasure. :-)
5/5
The Trusted AgentLetting service
First class service from Gav and Elena on a challenging property let. A professional service ran impeccably with efficiency and enthusiasm at all times. We would highly recommend Manson's to fellow friends and landlords and will definitely use them again in the future. Its been an absolute pleasure working with your Team.
Hi there Deborah, Many thanks to you for your kind remarks. It was a pleasure working with you also and we hope to get the opportunity to rent your great property for you again. All the very best to you - Gav, Elena & the Team
5/5
GoogleIf you are going to move house then Mansons should be your port of call. The service was spot on, I was always treated in a friendly manner. My girlfriend and I now know where to come when we make the move. Thank you Alexi and the Mansons team.
Steven you are too kind. I hope it all works out for you, all the best. Alexi. Mansons
4/5
GoogleWe chose Mansons to sell our second home in the centre of Jesmond, on Larkspur Terrace due to their proximity and successful sale of the house next door. The ladies in the office, Deborah in particular, were very helfpul and pleasant. Regular communication and follow up throughout our time with them.
Thank you for the lovely review of Mansons Estate Agents and the team. It was a pleasure to deal with you and we are pleased the process went smoothly, quickly and we acheived the asking price. We send our best wishes to you and your family for the future. Kind regards from Deborah and the Mansons Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
21 reviews from sellers, rated 5.0 out of 5 on average. For example, KS wrote: "My experience buying with Mansons led me to choose them to sell our family home in Gosforth. The house was thoughtfully valued, beautifully photographed and was ..."
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Sue wrote: "This is our first time dealing with Mansons Agents when purchasing a property. We have found the process both professional and efficient. Especially the service ..."
33 reviews from landlords, rated 4.8 out of 5 on average. For example, Peter wrote: "As a landlord I have used several letting agents in the past. I have always had issues. I live overseas and I needed a company to truly be me. To truly look ..."
83 reviews from tenants, rated 4.9 out of 5 on average. For example, Harry wrote: "I wasn't impressed with the service I received from the other local agents in Jesmond as none of them seemed to care about my needs. I was recommend to Mansons ..."
Yes. In The Trusted Agent 2026 awards: Mansons Property Consultants, Tyne & Wear won Platinum.
Send Mansons Property Consultants a message.
