Every review we hold for the Newcastle upon Tyne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMansons was the most professional estate agency we dealt with in the UK so far! The viewing with Jonathan was very informative. He was prepared, could clarify all of our questions we had during the viewing and took his time to show us everything. The assistance through Kirstey afterwards was reliable and professional. Thanks a lot for this!
We would definitely go with Mansons again for future viewings - but for the moment we found our perfect flat!
Valentina · 6 June 2018
Agent replied
Hi Valentina, it has been a pleasure in finding you your perfect rental property in Newcastle. We hope to hear from you again if you decide to look for another property in the area. We wish you all the best in the future. Thanks from all the team at Mansons
★★★★★ 5/5
The Trusted AgentA Great Letting Experience
Everything from initial property adverts, to arranging viewings to finally signing the lease was smooth and hassle-free. Everyone at Mansons did everything they could to ensure this, offering warm and friendly interactions at all times. A fantastic experience all-round. Elena was well-organised, easily contactable and professional throughout. Most of all it was her willingness to be as helpful as possible at all times in such a friendly manner that made it such a great experience. Thank you Elena for all your help! I would recommend Mansons to anyone.
Luke · 25 July 2015
Agent replied · 28 July 2015
Hi Luke, thank you for your lovely review, you are most welcome! I hope you will all be very happy in your new home :-)
★★★★★ 5/5
The Trusted AgentOur experience with Dean and Jonathon at mansons estate agents
On first meeting Jonathon at the property to view , we found jonothan very easy going, friendly, approachable and helpful, we felt at ease and comfortable . After viewing we found our experience over the phone and in shop with Dean very at ease and relaxed , Dean was also very helpful friendly and give us the answers we questioned about the contract and property without any hesitation ,. A pleasant experience to deal with Dean and Jonathon , both a credit to Mansons estate agents .. Well done and thank you
A customer · 16 July 2015
Agent replied · 21 July 2015
Hi Liz, thanks very much for taking the time to leave the review. Myself and Jonathan greatly appreciate it. You and Stan were both a pleasure to deal with, and we hope you are happy in your new home! Thanks - Dean Collins
★★★★★ 5/5
The Trusted AgentAn excellent agency
I have been using Mansons Letting Agency for approximately ten years. The main service they have provided is finding tenants for me and I have been very pleased with this service.
Nick always accompanies prospective tenants to the property, which is very good for the tenants and very reassuring for me. He is always very helpful in offering information both to me and the prospective tenants.
The staff at Mansons Letting agency are really on the ball very efficient and extremely nice people to work with and I would recommend Mansons to anyone.
A customer · 21 May 2015
Agent replied · 16 June 2015
Linda many thanks for taking the time to leave such positive and usfel feedback, which I have passed onto Gav, Elena and Dean. I'd like to say that it is an absolute pleasure working with you to find tenants for your properties and as always let myself or the team know if there is ever anything we can help with. Nick
★★★★★ 5/5
allAgentsOutstanding service from all
Outstanding service from all who work at Mansons with special credit to Elena. I found them to be extremely efficient, very thorough and of course approachable. Elena was very welcoming from the first time I spoke with her, as were the rest of the team in the office when I went to sign the tenancy. Elena thoroughly explained the letting procedure to me and provided me with constant support via email (and at the end of the telephone if required!). From choosing our property to collecting the keys, Mansons never took their eye off the ball; even informing us the carpets were being cleaned and the painters were in! I would highly recommend them to tenants and landlords alike and I firmly believe Mansons are by THE best agent in the North East! I have dealt with several agents in the past and not one of them has provided service, care and attention like Mansons.
Charlotte · 17 February 2015
Agent replied · 21 February 2025
Hello Charlotte! Your review is very kind indeed, thank you! We hope you enjoy your lovely new pad and that you are both very happy their for a long time to come :-).
★★★★★ 5/5
allAgentsGreat property, friendly
Great property, friendly & helpful staff.
Me and my friend recently rented a property from Mansons. I am a professional and my friend is a final year student, we mainly dealt with Elena who was extremely helpful and kind to us. Mansons were very quick and prompt with delivering everything we needed and also provided a check in to the property where we were shown any minor maintenance problems that were due to be fixed (door handle replacement and loose light fitting was about as bad as it got.) The property is of a very high standard and is a great value for money. We are happy to be renting the property under such a great Estate Agents.
Grant · 23 September 2014
Agent replied · 21 February 2025
Hi Grant, Thank you so much for your lovely review, its very kind of you. We hope you are still very happy in the property. Let us know if there is anything else you need, you know where we are! Many thanks again, The Mansons Team
★★★★★ 5/5
GoogleMansons Property Consultants were very easy to deal with. Dan was the agent who was looking after us. It was very easy to communicate with him. He guided us step by step throughout the whole process and landed us the apartment we wanted. I would highly recommend Dan and Mansons Property Consultants as your letting agents!
Thanusen · 14 March 2023
Agent replied
Thank you Thanusen! Great to hear you had a good experience with Mansons Property Consultants.
I wish you all the best in your new home, many thanks,Dan
★★★★★ 5/5
GoogleWould highly recommend using Manson Property Consultants, very professional, a fantastic service was delivered from Debra Thorpe and the team on the sale of our property.
Jane · 7 December 2024
Agent replied · 3 December 2024
Thank you so much for your glowing 5-star 🌟🌟🌟🌟🌟 review, Jane! We’re delighted to hear that you had such a positive experience with Mansons Property Consultants. Debra and the team are dedicated to providing a professional, seamless service, and it’s fantastic to know their hard work made the sale of your property a success.
Your recommendation means the world to us, as we strive to be the go-to estate agency for property sales in Beadnell. If you ever need assistance in the future, whether it’s buying, selling, or letting, we’ll be here to help.
★★★★★ 5/5
allAgentsI am totally impressed with
I am totally impressed with the service I had from Mansons. Dean was outstanding on the phone with information relating to the property we were interested in viewing. After setting up the first viewing with the agent Steve we arranged a second viewing and requested Steve meet us there again and he did.
He gave us time and space to view the property and this was followed up by Dean on the phone.
Thank you for the superb service!
J · 17 March 2015
Agent replied · 21 February 2025
Thank you so much for taking the time to leave invaluable feedback, which will be passed onto Dean and the team.
★★★★★ 5/5
GoogleRecently moved back to the North East of England and this was the first time we had used Mansons. We found them to be very efficient and professional.
Everyone that we have dealt with at the Jesmond office have been very helpful, particularly Jemma who has dealt with us since moving into the property. We have found her to be friendly and efficient.
Nice to deal with a company who are so customer focused.
Gerard · 26 November 2019
Agent replied
Hi Gerard, Myself and the rest of the Team are very thankful for your feedback, we hope you and Linda continue to enjoy your time in your new home/Newcastle! Thanks a lot Jemma
★★★★★ 5/5
The Trusted AgentExcellent Service from first phone call to completion
I am delighted to be able to leave this review for the Service we received from Deborah, Nick and the team ! At every stage of the proceedings we were kept informed, updated and offered sensible advice and help.
Mansons are a small firm who offer a personal service which is much appreciated. I recommend Mansons to anyone and indeed everyone!
They have made selling our Family Home an easy process !
Thank you
Fr H
Michael · 16 March 2018
Agent replied · 19 March 2018
Thank you so, so much for your lovely review and so pleased we achieved a good price and your lovely family home will once again be home to another family.
Our very warm wishes to you and your family for the future.
Kind Regards
Deborah , Nick and The Mansons Team.
★★★★★ 5/5
GoogleThis is the first time I have rented a property having recently sold my house. I found a property to rent through Mansons and their service was first class.
The landlord agreed my tenancy on Friday evening and I received the keys by the following Wednesday afternoon.
Paul · 19 September 2025
Agent replied · 9 October 2025
Thank you, Paul, for your wonderful 5-star review. We’re delighted to hear that your first experience renting a property went so smoothly with Mansons Property Consultants. Our team always aims to provide a seamless and efficient lettings service, so we’re pleased we could help you secure your tenancy quickly, from agreement on Friday evening to collecting your keys by Wednesday.
We truly appreciate your kind feedback and look forward to supporting you throughout your tenancy. Should you ever need any further assistance with property lettings or sales in the future, our team at Mansons will be more than happy to help.
★★★★★ 5/5
GoogleNick was very helpful and knowledgable about the market and the presentation of the house. He was very informative and gave us confidence in Mansons professional ability to secure the type of tennants that we were looking for.
Kirstey took over regarding the search for tennants and she has been very proactive in reading the market and targeting the type of tennants required. She is conscientious and very helpful.
Altogether and excellent team.
Eric · 22 March 2019
Agent replied · 22 May 2024
Hi Eric, thanks for your lovely review. It was a pleasure in finiding you a tenant for your Jesmond Rental Property and look forward to the future. Thanks from Nick, Kirstey and the Team at Mansons
★★★★★ 5/5
The Trusted AgentRenting for the first time
Extremely impressed with the attention to detail, service and overall package that Mansons offer! Kirstey has been a great support from start to finish and recommended a number of suitable properties right from Day 1. I picked my favourite, viewed and chose quickly and I’m utterly pleased with my decision! Mansons are an appproachable and professional establishment with excellent client service and they always keep you informed and follow up! Highly recommended! Thank you.
Steve · 16 March 2018
Agent replied · 17 March 2018
Hi Steve, thank you for your very kind review. We hope you enjoy moving into your property and best of luck in the future. Working with you to find you a perfect apartment was a pleasure and always here to help in the future. Thanks , Kirstey and the Team at Mansons
★★★★★ 5/5
GoogleMansons were really helpful in helping me find a new place after finishing uni, from picking a selection of flats to view from our criteria, to really easy reference collection via a third party company, to facilitating picking up keys/signing the tenancy agreement while we were on holiday. There is always a friendly face in the office and if we have any questions they are very quick to respond. Would definitely recommend.
Katrina · 22 March 2019
Agent replied
Hi Katrina, we hope you have settled into your new rental property and wish youall the best in the future. Thanks from Kirstey and the Team at Mansons
★★★★★ 5/5
GoogleAbsolutely lovely people, great team helped me with everything. Massive thanks to Kirstey not forgetting Dan thanks would highly recommend them for any type of property. Ie: buy or let. Couldn't thank them enough. 🙏 …
Ricky · 14 March 2024
Agent replied · 7 May 2023
Hello Ricky, we really hope you settle into your new home, it has been a pleasure working with you to find the perfect property.
All the best from Kirstey and the Mansons Team
★★★★★ 5/5
The Trusted AgentOutstanding
Excellent service from the team at Mansons and a special thank you to Gavin who made securing my first flat very easy and straight forward even when there were a few hiccups. He was a great help explaining all the details of the property and everything I needed to do through emails and phone calls as I was moving all the way from Reading. They are all a very professional yet extremely friendly team.
Naomi · 20 September 2015
Agent replied · 23 September 2015
Naomi - I am most grateful for your kind comments. I must say it was really enjoyable dealing with you.
You made the whole process much easier for me also and it is pleasing to hear that your new home is appreciated.
Thank you once again Naomi - Gav.
★★★★★ 1/5
GoogleMoved in today. House is in a shocking state. Will change review if it improves. Got the keys yesterday and spent all day cleaning. Have emailed but no response.
Niamh · 7 July 2024
Agent replied · 7 July 2024
Dear Niamh, thank you for reaching out and letting us know about the condition of the property. We sincerely apologize that it wasn't in the move-in ready state you expected.
We take pride in providing a comfortable and livable environment for our customers and we understand your frustration.
To rectify this situation as quickly as possible, could you please provide some specific details about the issues you encountered in an email to maintenance@mansons.net.
★★★★★ 5/5
The Trusted AgentBest expereince of a letting agent I have ever had!
Elena was both professional and friendly and made it so I didn't need to chase anything and wasn't left waiting for any information. This is very different from the experiences I have had with letting agents in the past! She went back to the landlord several times for me with queries and always kept me fully up to date via email which was a huge help. Elena made the whole process very easy.
SY · 20 July 2015
Agent replied · 21 July 2015
So pleased we were able to help you Sophie! Enjoy your new flat and thank you for your lovely review. The Mansons Team xx
★★★★★ 5/5
The Trusted AgentExcellent service with no pressure on renting
Currently was looking for a 6 month rent only due to relocating to the area. Service offered by Elena and her team was excellent, very informative and tailored to your needs. No pressure was placed on whether I wanted the property after viewing and any questions I had to help me get to know the area and how to setup utilities bills they were there to assist. Would recommend them to anyone
Simon · 18 November 2016
Agent replied · 7 December 2016
Hi Simon, I'm really pleased you enjoyed your experience with us and I hope you will be very happy in the property. Although we don't manage the property, you know where we are if you should need anything in the future! Best regards, Elena :-)
★★★★★ 5/5
The Trusted AgentProfessional
I have dealt personally with Nick for around 6 years now and have always found him to be knowledgeable, professional and approachable at all times. Nick really knows and understands the local market and I have been happy to refer my clients who were looking to invest in property to him. The feedback I have received from the regarding Nick has always been excellent and I will continue to utilise his services.
Dean · 20 May 2015
Agent replied · 16 June 2015
Many thanks for the postive feedback.
★★★★★ 5/5
GoogleIt is like a miracle that I found Mansons agency. Such an attentive and individual approach, great support and amazing service. Special thanks to Daniel! Dan is an amazing and very qualified specialist with great problem solving skills. He …
Tatsiana · 4 October 2023
Agent replied
Thank you so much for such a wonderful review! I am so happy that we could help you find a rental property. It was a pleasure to help you through the process step by step, and I learnt a bit of Russian along the way! Wish you all the best for your new property, Many thanks Dan
★★★★★ 5/5
GoogleAmazing team and the attention to detail is like nothing I’ve ever experienced. Took my sale from accepting and Offer to full completion and money in the bank in under 3 weeks. Can’t recommend Mansons highly enough. Thanks again for all your work Nick and the Team.
David · 14 March 2023
Agent replied
Hello David, thank you for sharing your experience selling your home with Mansons, so happy to hear it exceeded expectations. Many thanks from the Mansons team.
★★★★★ 5/5
The Trusted AgentHelpful & Friendly
Manson’s do not just provide an excellent, professional, quality service they actually bend over backwards to accommodate your needs and wants! I had a boiler disaster the evening before my new tenants moved in and Manson’s took the stress out of my hands and had sorted within a few hours....phew! The team, in particular Elena, were so warm and friendly so I would highly recommend Manson’s. :) ïŠ
A customer · 26 May 2015
Agent replied · 26 May 2015
Hello Carol, it was our pleasure to help and we are so glad we were able to do so! Phew indeed!! From myself and all the team, thank you for your lovely review! :-)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
