Trusted Agent profile · Newcastle upon Tyne · Tyne & Wear
Verified
★★★★★
731 reviews across 4 platforms
5 Holly Avenue West, Jesmond, Newcastle upon Tyne, Tyne & Wear, NE2 2AR
Mansons Property Consultants's office in Newcastle upon Tyne, Tyne & Wear, at 5 Holly Avenue West, is rated 4.8 out of 5 across 731 reviews on four platforms, including 503 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
503
Reviews on Google
This office
6
Reviews on Yell
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180
Reviews on View Agents
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42
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
My experience buying with Mansons led me to choose them to sell our family home in Gosforth. The house was thoughtfully valued, beautifully photographed and was ...Read all 21 from sellers
This is our first time dealing with Mansons Agents when purchasing a property. We have found the process both professional and efficient. Especially the service ...Read all 17 from buyers
As a landlord I have used several letting agents in the past. I have always had issues. I live overseas and I needed a company to truly be me. To truly look ...Read all 33 from landlords
I wasn't impressed with the service I received from the other local agents in Jesmond as none of them seemed to care about my needs. I was recommend to Mansons ...Read all 83 from tenants
Mansons Property Consultants are multi award winning estate agents, specialists in sales, lettings & property management based in Jesmond, Newcastle upon Tyne. Buying, selling or renting we can help. We are an independent estate agency which was established 2001 and the exclusively appointed Guild Property Professional member for Jesmond. We are committed to providing a high-quality personal service to customers looking to sell, let, buy or rent which is reflected in our online reviews.
The Trusted Agent 2026 results for Mansons Property Consultants, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Newcastle upon Tyne office, from every platform, shown as written. First names only.
5/5
GoogleI've had a great experience with Mansons. We were moving into a new place and Alexi was very helpful in working with us to allow family to come check the house out for us on short notice. He's also been quick to respond for the few minor issues we've had. I'd definitely recommend Mansons to anyone who is looking at getting into a rental property.
Thank you very much for your review. I am happy you are pleased. Alexi
5/5
GoogleOutstanding service from Dan and Kirstey and the team at Mansons who rented out our student property for us. We have a small portfolio and have been landlords for a number of years and have …
Thank you so much Sue for your kind 5 star rating and for providing such detailed and positive feedback of your experience with Dan, Kirstey, and the Mansons team! It's great to hear that their outstanding service has exceeded your … More
5/5
View AgentsEasy, quick, loyal and helpful
From viewing properties to finding our ideal home for a good price, Ian was amazing and helpful and always put myself and my fiancé first! He dealt with any questions we had at any time. Very quick at getting in touch if he was busy at the time! Overall BEST agency I have ever rented through all with the amazing help from Ian! Krissy and Karl
Hey Kristina. Thanks so much for the kind remarks. Means a lot to myself and the company. You were also both a pleasure to deal with and hope to do more business in the future if you ever need us !
5/5
GoogleGreat service, Deborah kept us up to date throughout the sales process liaising with the layers and survey companies. Helping keep stress levels to a minimum. Thanks again
Thank you so much, Iain! We really appreciate your 5 star rating of Mansons service and thank you for recognizing the great service Deborah provided and her diligent work in keeping you informed of the progress of the sale, working with the solicitor and survey companies. We're grateful for your kind words and thank you again!
5/5
GoogleI can't recommend Mansons highly enough. I have received expert, honest and knowledgeable advice for all things property. From sourcing, buying and letting, Nick Manson and his team are consistently professional, efficient and friendly. …
Hello Dee, thank you so much for taking the time to leave us such a wonderful review! We are so glad to hear that you had a positive experience with Mansons. … More
5/5
GoogleMarie was incredibly professional, knowledgeable and helpful in supporting us to purchase our first home. I had many, MANY questions, but nothing was too much hassle for her and she advised us every step of the way. We LOVE our new home. A massive credit to the Mansons team! Thanks Marie!
Congratulations on your purchase Lesley, I’m thrilled you are enjoying your new home and got to be part of the process with you!. Your feedback and five 🌟🌟🌟🌟🌟 reviews is greatly appreciated. …
5/5
Googleany time we’ve had an issue we’ve contacted the girls at mansons and the immediate response has been amazing, they’ve assisted any issues we’ve had swiftly and helped to there best capability. would definitely recommend!
Thank you so much, Charlotte, for your wonderful 5-star review! ⭐ We’re delighted to hear that our team at Mansons Property Consultants in Newcastle has been able to respond quickly and assist you whenever you’ve needed support. Providing a professional, approachable, and efficient service is something we pride ourselves on, and it’s great to know that came across in your experience. Your recommendation means a lot to us. Whether it’s property management, lettings, or estate agency services in Newcastle, we’re always here to help and make things as smooth as possible for our clients and tenants. Thanks again for taking the time to share your feedback, we truly appreciate it! The Mansons Team
5/5
View AgentsOutstanding service
As a landlord I am always on the look out for a quality, reliable company to manage my portfolio. After a few years of receiving mediocre customer service from several leading names in Gosforth and Jesmond I came across Manson's. I haven't looked back, they go out of their way to make sure everyone involved is happy, including me!! Well done Nick & team.
Alan we really appreciate your positive feedback which will be passed onto the Mansons team. Look forward to helping again in the future.
4/5
Google“ Mansons have provided a absolutely professional service to help us sell our flat in Jesmond. The communication has been first rate, and Deborah’s advice in particular has been re-assuring and very helpful. We would not hesitate to use Manson’s again and really appreciate the personal approach. ”
Hello Jacqui, thank you for the very kind words. It was so lovely helping you with your sale 🏡 . We send you our very best wishes for the future and look forward to helping you again. Kind regards Deborah and The Mansons Team …
5/5
View AgentsThank you Thank you Thank you
We found a property that we really wanted to secure but someone else got there be we could we it. Alexi was very quick to respond to our enquiry and gave us every opportunity to view the property. We missed out this time but we were so impressed by the service we just had to leave a review. Thank you Mansons.
Matthew we are so sorry to hear you didn't get the property, but happy to hear that your experience dealing with the Mansons team was good. Thank you for taking the time to leave a fantastic review. The Mansons Team.
5/5
View AgentsRestored faith in Agents
I have had a nightmare dealing many other agents in Newcastle and I was starting to lose all hope. My faith has been restored now after using Mansons. They were recommended by a friend and I wasn't sure I was going to be looked after but I have been. I am so pleased. Alexi was great from the start to finish.
Hi Michael, we are pleased your faith has been restored and the recommendation of a friend lead you to us. Thank you so much for sharing your experience and for leaving a 5 star review. Many thanks from the Mansons Team.
5/5
GoogleI have recently rented a property through Mansons and would happily do so again in the future. Elena was very polite and made the process quick and understandable, would highly recommend to rent or buy through Mansons as they have a lovely bunch of staff who are very helpful and do their best to solve any issues that you may have.
Kirsty thank you so much for the review of your experience with Mansons Property Consultants to rent the apartment. We hope that you and your family will be very happy there, but if you do ever need us in the future, you know where to come! Many thanks again, Elena and the Mansons Team :-)
5/5
View AgentsExcellent Services with Manson, Elena
Elena is one of the team that provides a fully cooperation to anyone deal with this agent. She is nice and popular in dealing with people. My experience with her was amazing, she provided a various services including: following up, provide information, loyalty, and quick respond to quires. I would strongly recommend dealing with Elena in particular, and with Manson in general.
Hello Abdullah, thank you so much for your kind words and I hope you will be very happy in your new property with your family! We will be looking after you from here on in so you know where we are if you need anything! Many thanks again, Elena and the team.
5/5
GoogleDeborah from Mansons was really helpful with handling the sale of our property in Fenham. It wasn’t an easy sale as we were a little disorganised but she stuck with us and got the job done. Thank you.
Hi Deana, thank you so much for the kind words .. it was a ‘challenging’ transaction, but we got there in the end ! Great working with you, best wishes to you and your family. Deborah and The Mansons Team.
5/5
View AgentsOutstanding service
Mansions manage two of my properties - Kayley, Elena, Gav, Debbie and the team are outstanding. They respond to any issues quickly and professionally, ensuing any problems are dealt with extremely efficiently, cost effectively and with the least possible fuss. They have secured good quality tenant for the properties and are always a pleasure with deal with. Thank you so much!
Jessica many thanks for leaving a review of your experience with the Mansons team and service, which is greatly appreciated.
5/5
GoogleBrilliant agents, as a landlord of many years I never thought it was possible to list my property with an agent and a new tenant to be found within hours. Fantastic service from Kirstey from the initial property visit to the tenants moving in. Landlords I would definitely recommend them.
Robert thanks for you kind and supporting comments, we look forward to working with you closely in the future for your properties. Thanks from Kirstey and the Mansons Team
5/5
GoogleRecently purchased through Mansons and can’t fault them in any way. They were there to help with every challenge along the way - there were a few! Well done everyone and thanks for all of your help.
Dear Darren, Thank you so much for your fantastic 5-star review! 🌟 We’re absolutely delighted to hear that your property purchase through Mansons was a positive experience, even with a few challenges along the way. Our dedicated team always strives to provide expert support and clear communication throughout every stage of the buying process, so it’s great to know we were able to help every step of the way. 🏡 Your kind words mean a lot to us, feedback like this really motivates the whole team. If you ever need assistance with property advice, sales, lettings, or investment opportunities, please don’t hesitate to get in touch. Wishing you all the best in your new home! 🥂 Warm regards, Deborah & the Mansons Team | Estate Agents in Jesmond, Newcastle
5/5
GoogleKirstey from Manson's was super helpful in preparing us for all steps of our tenancy. She helped us negotiate with the landlord, answered questions about our property, and helped us get moved in within 5 days! The staff here are all down to earth yet professional. I would recommend Manson's to anyone looking for a property in Newcastle!
Hi George, It was a pleasure in getting you moved into the property and we wish you well in the property. Thanks, Kirstey and the Mansons Team
5/5
GoogleNick and the team are extremely professional and found me a great tenant really quickly, they dealt with all of the viewings and references and I had a lot of confidence in the process and the people, I have dealt with a number of letting agencies over the years and have to say that Manson's are one of the best
James thank you for your review which will be fed back to the team, looking forward to working with you in the future letting more properies on your behalf.
5/5
allAgentsThis is the first time I have
This is the first time I have dealt with Manson's Letting Agency and I am happy to say that it was a refreshing experience. The lady doing the viewing with me was punctual on each occasion and once I had decided to go ahead with the rental I felt at every stage that the matter was being dealt with professionally.
Many thanks for the feedback.
5/5
GoogleI have had the pleasure of dealing with Mansons for many years as both a landlord and in an estate agent capacity. The whole Mansons team are extremely approachable as well as professional and extremely capable. I would not hesitate in recommending them to others and hope that we are able to work together again soon.
Anna, thank you 🙏 so much for your wonderful five-star 🌟🌟🌟🌟🌟 review of Mansons Property Consultants. We are truly grateful for your continued trust and support over the years, both as a landlord and in an estate agent capacity. It’s fantastic to hear that you’ve found our team to be approachable, professional, and highly capable. At Mansons, we pride ourselves on delivering exceptional customer service and expert property advice to clients in Jesmond and beyond. Your recommendation means the world to us, and we greatly look forward to working with you again soon. Thank you 🙏 once again for choosing Mansons Property Consultants!
5/5
GoogleIt's been a great pleasure dealing with Kirstey and Deborah. They are marvelously efficient and responsive people with full commitment to and unyielding passion for what they do. Not that they take the first step for a thousand mile journey that is less admirable, but that they are persistent in pursuing what they do to the last leg of the journey that is more mind blowing. Money moves business, and yet, it is in Kirstey and Deborah that you can feel that it is their passion for their job and their great care for customers that stand them out, to say nothing of their professionalism and expertise. Well-done guys - you are shining stars that make people happy.
5/5
View AgentsSlick, Professional, Friendly and Approachable
From successfully sourcing tenants, to providing full management support, Mansons have been a dream to work with! During our three years with them, they have offered a slick, professional service, whilst maintaining a lovely friendly approach. They keep us up to date on developments and I would happily recommend them to anyone wanting to rent out a property. Claire
Thanks so much for the lovely review Claire! Mansons are so pleased you are happy with the service from us and hope we can continue to look after you, your property and tenants for as long as you require us!
5/5
GoogleFantastic service from start to finish, I would certainly recommend Mansons to anyone thinking of renting a property. A big thanks to Dan and Kristie for their hard work and patience through all the process.
Hello 👋 Réda, we are so glad to hear you were happy 😃 with our rental service at Mansons. It was a pleasure working with you and we really appreciate you taking the time to let’s us know by leaving a review. Many thanks 🙏 Kirstey, Dan & the Mansons team 🏡. …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
21 reviews from sellers, rated 5.0 out of 5 on average. For example, KS wrote: "My experience buying with Mansons led me to choose them to sell our family home in Gosforth. The house was thoughtfully valued, beautifully photographed and was ..."
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Sue wrote: "This is our first time dealing with Mansons Agents when purchasing a property. We have found the process both professional and efficient. Especially the service ..."
33 reviews from landlords, rated 4.8 out of 5 on average. For example, Peter wrote: "As a landlord I have used several letting agents in the past. I have always had issues. I live overseas and I needed a company to truly be me. To truly look ..."
83 reviews from tenants, rated 4.9 out of 5 on average. For example, Harry wrote: "I wasn't impressed with the service I received from the other local agents in Jesmond as none of them seemed to care about my needs. I was recommend to Mansons ..."
Yes. In The Trusted Agent 2026 awards: Mansons Property Consultants, Tyne & Wear won Platinum.
