Mansons Property Consultants reviews from tenants

★★★★★ 5/5

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Outstanding!!

I wasn't impressed with the service I received from the other local agents in Jesmond as none of them seemed to care about my needs. I was recommend to Mansons by a friend of mine who has a property that Mansons manage. It was the best recommendation ever, I was treated like a mattered from the moment they answered the phone and all the way through to the moment I signed on the day I moved in. Alexi was my agent and he was very friendly and made me feel like we mattered. Jonathan showed us around and made us feel like we could trust Mansons. We are very happy. Thanks again Mansons Team

Harry · 9 October 2018

★★★★★ 5/5

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All of the components for a great service

As a couple looking for our first rental property together we are truly grateful for the excellent service Mansons deliver. At every touch point, from phone enquiry, to viewing, to negotiating, to signing, to picking up the keys and the ongoing after service we have been very impressed. Kirstey has been personable, genuine and patient with our needs and challenging circumstances. Our big fear when we set out into the chasm of estate agent interaction was feeling like 'just another customer' but we came out of this feeling we were the only customers that mattered! Thank you!

Iain · 12 March 2018

★★★★★ 5/5

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Flexible letting for tenants from overseas

Mansons recently helped us to rent our first property in the UK. Moving overseas for a job is daunting enough without all the hassle that goes along with it (banks, taxes, superannuation... the forms are endless) but finding out that you might not be able to rent a property here without some well off friends or family to back you up is terrifying! Gav Younger is an absolute star who helped us explore every available avenue to satisfy our referencing requirements and get us into a new home. Mansons (and our helpful landlords) were very patient and flexible while we were doing this and for that they have our sincere appreciation!

Billy · 19 July 2016

★★★★★ 5/5

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Very helpful and lovely to work with.

As a previous tenant I've worked with other estate agents before and had a fairl bad experience so was pretty unsure about how this time round would go but I couldn't of wished for a better service. The consistent contact from Gav and updates has been a godsend of reassuring me everything was being handle correctly. Everything was dealt with and finalised writhing brilliant time and I'm now happily moved into my property after only a short period of time sorting everything out. I would definitely feel a lot more satisfied and confident to take on a new property under mansons in the future.

Casey · 5 May 2016

★★★★★ 5/5

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Professional, friendly, efficient and awesome!

The staff at Mansons are by far the best in the letting industry - they're all amazing and are very efficient and keen to help. Kayleigh was extremely helpful when I needed her help with my move out and was very quick to respond to my emails. The staff are all very approachable, extremely pleasant to deal with, and overall passionate about doing a good job! Very well done to you all, I would highly recommend Mansons to everyone I can! Good job to Nick Manson and his team.

Charlotte · 24 February 2016

★★★★★ 5/5

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Excellent service

Comment: As current tenants of a Mansons property, we can strongly recommend them. They have been very helpful every step of the way, in terms of helping us sort the paperwork before moving in, making sure everything was running smoothly when we started living in the property, and if we have had issues (eg the fridge broke and needed replacing, which was done with no problems). Elena in particular is very friendly and helpful, going the extra mile by remembering who we are when we go in to the office and offering us tea/coffee etc. I have found Elena to be very professional and efficient, as with all the staff at Mansons. Also thanks to Kayley for being so helpful in sorting out our broken fridge; she went to great efforts to make sure a new one was delivered quickly and at a time convenient for us, which we greatly appreciate We have recently chosen to stay in our property for another year as a result and I would not hesitate to recommend them.

Nicholas · 21 February 2016

★★★★★ 5/5

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Fabulous Service!! Gav, Jonathan & Sarah

Me and my girlfriend decided to move in together. Within 9 days of calling and looking at the property we had all the paperwork filled out, emails sent, deposits down, the lot. Gav was amazing through the whole process, answered any questions we had ASAP, kept us both in the loop regarding our status with credit checks etc. On the day of our moving he had all the paperwork ready and didn't have us in the office longer than necessary. Jonathan showed us round the property twice and was friendly, welcoming and informative throughout both viewings. Sarah came to do inventory and hand over our keys on the day of moving and she was very friendly and lovely. From what i can see, all staff at Mansons are very helpful and love their job, the atmosphere in the office was relaxed yet professional with very polite staff.

Beki · 19 January 2016

★★★★★ 5/5

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Fast, Friendly and Efficient Team.

The whole team is fast, friendly and efficient. I moved to Newcastle from Ireland for work and they were flexible and cooperative. Had to fly over for viewings and they even went the extra mile and gave me a lift into the city centre after one as I was running late for my train. They even opened the office early for me when I went to collect my keys as I have a very tight schedule. Thanks Gav and Elena for getting the paperwork sorted, getting the move in date moved back and getting me my keys really quickly and effortlessly. I would recommend these guys to anyone. What a great team!

Dave · 21 October 2015

★★★★★ 5/5

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A Great Letting Experience

Everything from initial property adverts, to arranging viewings to finally signing the lease was smooth and hassle-free. Everyone at Mansons did everything they could to ensure this, offering warm and friendly interactions at all times. A fantastic experience all-round. Elena was well-organised, easily contactable and professional throughout. Most of all it was her willingness to be as helpful as possible at all times in such a friendly manner that made it such a great experience. Thank you Elena for all your help! I would recommend Mansons to anyone.

Luke · 25 July 2015

★★★★★ 5/5

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Renting for the first time

Extremely impressed with the attention to detail, service and overall package that Mansons offer! Kirstey has been a great support from start to finish and recommended a number of suitable properties right from Day 1. I picked my favourite, viewed and chose quickly and I’m utterly pleased with my decision! Mansons are an appproachable and professional establishment with excellent client service and they always keep you informed and follow up! Highly recommended! Thank you.

Steve · 16 March 2018

★★★★★ 5/5

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Outstanding

Excellent service from the team at Mansons and a special thank you to Gavin who made securing my first flat very easy and straight forward even when there were a few hiccups. He was a great help explaining all the details of the property and everything I needed to do through emails and phone calls as I was moving all the way from Reading. They are all a very professional yet extremely friendly team.

Naomi · 20 September 2015

★★★★★ 5/5

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Excellent service with no pressure on renting

Currently was looking for a 6 month rent only due to relocating to the area. Service offered by Elena and her team was excellent, very informative and tailored to your needs. No pressure was placed on whether I wanted the property after viewing and any questions I had to help me get to know the area and how to setup utilities bills they were there to assist. Would recommend them to anyone

Simon · 18 November 2016

★★★★★ 5/5

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Easy, quick, loyal and helpful

From viewing properties to finding our ideal home for a good price, Ian was amazing and helpful and always put myself and my fiancé first! He dealt with any questions we had at any time. Very quick at getting in touch if he was busy at the time! Overall BEST agency I have ever rented through all with the amazing help from Ian! Krissy and Karl

Krissy · 1 February 2016

★★★★★ 5/5

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Thank you Thank you Thank you

We found a property that we really wanted to secure but someone else got there be we could we it. Alexi was very quick to respond to our enquiry and gave us every opportunity to view the property. We missed out this time but we were so impressed by the service we just had to leave a review. Thank you Mansons.

Matthew · 9 October 2018

★★★★★ 5/5

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Restored faith in Agents

I have had a nightmare dealing many other agents in Newcastle and I was starting to lose all hope. My faith has been restored now after using Mansons. They were recommended by a friend and I wasn't sure I was going to be looked after but I have been. I am so pleased. Alexi was great from the start to finish.

Michael · 4 September 2018

★★★★★ 5/5

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Excellent Services with Manson, Elena

Elena is one of the team that provides a fully cooperation to anyone deal with this agent. She is nice and popular in dealing with people. My experience with her was amazing, she provided a various services including: following up, provide information, loyalty, and quick respond to quires. I would strongly recommend dealing with Elena in particular, and with Manson in general.

Abdullah · 21 March 2016

★★★★★ 5/5

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Quick and Easy

Elena was excellent. The whole process from viewing the flat to signing the contract was taken care of in a timely and professional manner. Emails were replied to very quickly (often within the hour). Elena and the rest of the team made me feel relaxed and comfortable, a stark difference from experiences with other letting agents.

WP · 2 December 2015

★★★★★ 5/5

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Gav and Company

I am currently going through an international corporate relocation from USA to UK, and the team at Mansons in Newcastle has been an outstanding resource for me during that process. Gav, Sarah, and the rest of the team helped me every step of the way, taking great care to make sure the process went smoothly.

Ryan · 12 December 2015

★★★★★ 5/5

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Excellent!!

My partner and I found our rental property through Mansons. We dealt with Gav Younger the whole way through the process and he really made the experience a pleasure. Solving any problems along the way in a stress-free and professional way. I would recommend Mansons to anyone looking for a hassle free process.

Garrod · 14 April 2016

★★★★★ 5/5

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Professional and helpful agent

Elena was well-organised, very professional and friendly. She helped us navigate the renting process, negotiate the terms of our contract and made sure to have everything in place prior to our move. Her patience and perseverance as well as her considerate attitude made us confident that we have chosen the right agency.

Andra · 3 June 2016

★★★★★ 5/5

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Smoothest letting process ever!

I am very happy to have worked with Mansons. Their service was one of the best I have dealt with and Gav was a real help throughout the whole process. Compared to other estate agents in the area this has to be one of the best!

Steven · 5 May 2016

★★★★★ 4/5

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Elena

Felt that she was great to work with, felt my move and everything leading up to my move was so smooth thanks to Elena and the team at Mansons. Great service and would recommend the company to anyone buying or renting a home

Louise · 9 March 2016

★★★★★ 5/5

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As a mature student I thought I would struggle to find suitable accommodation. Thankfully Elena and the team at Mansons were extremely helpful and made the whole process stress free. I would highly recommend them to anyone searching for a new property.

Sam · 16 September 2015

★★★★★ 5/5

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Amazing service!

Elena is a great professional, she has been taking care of all our requests, and has been able to advance one week our check in. She is extremely kind, and is taking care of anything in our behalf. Thanks Elena!

Marc · 19 April 2016