Trusted Agent profile · Newcastle upon Tyne · Tyne & Wear
Verified
★★★★★
732 reviews across 4 platforms
5 Holly Avenue West, Jesmond, Newcastle upon Tyne, Tyne & Wear, NE2 2AR
Mansons Property Consultants's office in Newcastle upon Tyne, Tyne & Wear, at 5 Holly Avenue West, is rated 4.8 out of 5 across 732 reviews on four platforms, including 504 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
504
Reviews on Google
This office
6
Reviews on Yell
This office
180
Reviews on The Trusted Agent
This office
42
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
My experience buying with Mansons led me to choose them to sell our family home in Gosforth. The house was thoughtfully valued, beautifully photographed and was ...Read all 21 from sellers
This is our first time dealing with Mansons Agents when purchasing a property. We have found the process both professional and efficient. Especially the service ...Read all 17 from buyers
As a landlord I have used several letting agents in the past. I have always had issues. I live overseas and I needed a company to truly be me. To truly look ...Read all 33 from landlords
I wasn't impressed with the service I received from the other local agents in Jesmond as none of them seemed to care about my needs. I was recommend to Mansons ...Read all 83 from tenants
Mansons Property Consultants are multi award winning estate agents, specialists in sales, lettings & property management based in Jesmond, Newcastle upon Tyne. Buying, selling or renting we can help. We are an independent estate agency which was established 2001 and the exclusively appointed Guild Property Professional member for Jesmond. We are committed to providing a high-quality personal service to customers looking to sell, let, buy or rent which is reflected in our online reviews.
The Trusted Agent 2026 results for Mansons Property Consultants, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Newcastle upon Tyne office, from every platform, shown as written. First names only.
5/5
GoogleI have worked for Mansons now for a good few years as part of the maintenance team. The staff are always so pleasant and willing to help you, if need be. They are all very professional and so dedicated to their jobs. Its a pleasure to work for them !
Hi Paul, Thank you for your kind words, it's great to have you as part of our Maintenance team!
5/5
GoogleVery helpful, especially Kirstey.
Thank you for sharing your experience using Mansons Property Consultants, will pass your comments onto the lettings team. We hope you enjoy living at the apartment.
5/5
GoogleMansons is one of the most professional, helpful and reliable estate agents in Jesmond. The staff are so accommodating and friendly. We had a leak after some heavy rain and Mansons organised their contractors JK Roofing which sorted the issue with in days. I would highly recommend Mansons.
Thanks a lot for a lovely review! We are always glad to help our Tenants and appreciate it so much when recognised, I will also let JK Roofing know how well they did (as always!) Thanks Jem x
5/5
GoogleI have just rented a house through Mansons and could not have be more pleased at how helpful Kelly especially was and the rest of the team no question was to big or to small, this is the first time I have rented so I needed a lot of things …
Angie thank you for leaving a review which is greatly appreciated. We are happy to hear your experience using Mansons Property Consultants was a pleasant one and we secured a tenant for your rental property in Newcastle. Many thanks- The Mansons Team.
5/5
GoogleMansons are an absolute cut above the rest in North East estate agency. I first had the pleasure of meeting the team 13 years ago when I was a first time buyer and searching for my first home. Although I ended up buying through private …
Hi Stefenie, many thanks for your lovely review. Over the years it has been a pleasure in dealing with you and fantastic that you have returned to us when now looking again for another property in Newcastle. We wish you all the best in the future and hope you settle in well. Thanks from all the team at Mansons.
5/5
GoogleFab company ! Friendly, trustworthy and knowledgable staff. I'm a first time buyer and they not only answered any questions or queries I had, they were able to give me invaluable advise and help. Cant recommend them highly enough, they went above and beyond. Thanks for all your help Mansons!
Hi Nikki thank you so much for your kind words. It was lovely speaking with you and hopefully we can help again in the future. Regards Nick and The Mansons Team
5/5
The Trusted AgentExcellent Service
I have been a tenant with Mansons for over 4 years now. They are the most receptive and efficient estate agents I have ever dealt with. All my queries/issues have been responded to and dealt with so quickly. I would be very reluctant to use another estate agent in the future.
HI Beverley Many thanks for your lovely review. It is a pleasure dealing with you and we look forward to our continuing partnership. Kind Regards The Mansons Team
5/5
The Trusted AgentPurchase of a house in northumberland
From start to finish the service we have reicieved from Mansons has been first class . Communication has always been clear and concise, everything happened as they said it would , at the time they said. I wouldn't hesitate to use them again and would highly recommend them to others .
Thank you for your very kind words. It was lovely to speak with you throughout the transaction and we hope you enjoy many happy years in your new property. Warm regards Deborah and The Mansons Team.
5/5
GoogleReally friendly yet professional team. Very prompt and willing to go the extra mile to get things done on a timescale. Knowledgeable about each property we visited and never made us feel pressured to make a decision which wasn't right for us. I would definitely recommend letting with Mansons.
Thanks for your review Viv. Was lovely working with you and your partner in finiding you a perfect rental property in Jesmond. We wish you both well in your new property and happy to help in the future. Thanks from Kirstey and the Mansons team.
5/5
GoogleI have been a client of Mansons for just over 2 years and I have found them to be a very supportive and quick to act. I currently rent a property and as a tenant I feel I’m in safe hands consistently. …
Hi Steve, As a long running client we really appreciate your review, it is so kind of you to take the time and leave such lovely words, Thanks Jemma.
5/5
The Trusted AgentLooking to rent? Look no further!
Me and my partner have been renting with mansons for the last 3 years and what a sublime 3 years it has been. We have rented with several lacklustre realtors in the past so we can both vouch that Mansons offer a more professional (and indeed more personal) renting experience. :-)
Hi Julia, thanks so much for taking the time to leave us a review! Thank you for being lovely tenants and taking care of the rental property as if it were you're own, we wish you all the best in the future ::)
5/5
GoogleI found Mansons staff to be both professional and friendly. If the person I wanted to speak to was unavailable my calls were returned promptly. Most importantly I feel that they are an agency that I can actually trust to look after my interests. I wouldn't hesitate to recommend their services.
Thank you Molesey Man for taking the time to review our company and appreciate your positive feedback. The Mansons team :)
5/5
GoogleI’ve lived in nearly 20 rented properties and honestly Mansons have been the best yet. Great service, very responsive in case of any maintenance needed as well as friendly and professional to speak to. Highly recommend
Hi Jan, Thanks ever so much for such a lovely review, we really appreciate your kind words, it’s also great to hear our service has been the best you have received in 20 years!, we can guarantee it will be moving forward too 😊. Thanks Jemma …
5/5
The Trusted AgentVery fast and efficient
Went to view a flat to rent and liked it. I rang to let them know I liked it and check they would accept my dog. Within 48 hours they had checked with landlord about my dog and all references were back. They emailed me straight away with info on how to pay deposit and what I needed to do next etc and dates were set to sign and collect keys. I've moved a lot and this has been the quickest and most efficient company yet!
5/5
GoogleThey are helping a lot. You can trust them. I am glad that they helped us to find dream house. Dan, thank you for your help.
Silay it was my pleasure helping you find your dream home, really appreciate you taking the time to let us know you we happy with the service by leaving this fantastic review. … More
5/5
GoogleVery warm, welcoming and excellent service from the moment we stepped in their office till after we moved in the property! Highly recommended! The agents made sure we found a property that suited our requirements best and were with us all throughout the process!
Hi Georgios, many thanks for your review. We hope your move went smoothly and look forward to working with you again in the future. Thanks from Kirstey and the Mansons Team.
5/5
GoogleJean thanks for taking the time to leave review, I hope you will be happy in your new home. Claire and the Mansons Team.
5/5
GoogleExcellent service and a very proactive and knowledgeable team. Highly recommended!
Hello Nic, thank you for the 5 star review, we really do appreciate you taking the time to give the Mansons team valuable feedback. Great to hear you're still happy with the service after so many years of entrusting your properties with us.
5/5
GoogleThanks for your feedback with regards to the rental of your new property in Newcastle. We wish you well in your new City Centre apartment, Thanks, Kirstey and the Mansons team
1/5
GoogleThis agency is terrible. ! The people are deceptive and 99% of the reviews are poeple they know or themselfs. Terrible... i do not recomend this place at all, out of all the places and buissneses closing this one should be among them!
Hi Flappy, we would like to extend our sincere apologies and to understand the specific issue of your complaint so that we may rectify the problem. We have checked our database and are unable to verify your details based on searching "Flappy Tick", we would urge you to contact us by email: info@mansons.net or call on 01912092222 so that we can resolve this matter. Many thanks.
5/5
GoogleHi Thomas, we really hope you enjoy your new rental property and wish you all the best in the future. Thanks from Kirstey and the Mansons Team.
5/5
GoogleVery helpful staff really pleased with their help and support!!!
Hello 👋 Emma, thank you for the review of your experience using Mansons. Great to hear that you were pleased with the service provided by the team. …
5/5
allAgents"We have worked with Mansons..."
We have worked with Mansons for several years now, mainly for finding tenants but we also use their management service as well. On the rare occasions we have decided to sell some of our properties again they have come up trumps. I couldn't recommend them more highly, their staff are a real credit. Excellent local knowledge and importantly for us they are not afraid to pick up the phone and give you constructive feedback when required, something some agents forget but is essential when you have a large portfolio to maintain. Communication and customer service is excellent, it is reassuring to know if we send someone an email a response is not far away, especially when time is limited. You only have to look at some of their professional property pictures in advertisement to see they understand that something so minor can make such a big difference.
5/5
GoogleHaving viewed the property with complete freedom, without any persuasion and signed and moved in within a month, my experience as a client of Mansons was very enjoyable. Different to other experiences, the process was hassle free and easy, dealt with by very friendly and helpful agents.
Craig thank you for your comments and feedback, we hope you enjoy the property and please be sure to let us know if we can be of any assistance during your tenancy. The Mansons team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
21 reviews from sellers, rated 5.0 out of 5 on average. For example, KS wrote: "My experience buying with Mansons led me to choose them to sell our family home in Gosforth. The house was thoughtfully valued, beautifully photographed and was ..."
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Sue wrote: "This is our first time dealing with Mansons Agents when purchasing a property. We have found the process both professional and efficient. Especially the service ..."
33 reviews from landlords, rated 4.8 out of 5 on average. For example, Peter wrote: "As a landlord I have used several letting agents in the past. I have always had issues. I live overseas and I needed a company to truly be me. To truly look ..."
83 reviews from tenants, rated 4.9 out of 5 on average. For example, Harry wrote: "I wasn't impressed with the service I received from the other local agents in Jesmond as none of them seemed to care about my needs. I was recommend to Mansons ..."
Yes. In The Trusted Agent 2026 awards: Mansons Property Consultants, Tyne & Wear won Platinum.
Send Mansons Property Consultants a message.
