Trusted Agent profile · Newcastle upon Tyne · Tyne & Wear
Verified
★★★★★
732 reviews across 4 platforms
5 Holly Avenue West, Jesmond, Newcastle upon Tyne, Tyne & Wear, NE2 2AR
Mansons Property Consultants's office in Newcastle upon Tyne, Tyne & Wear, at 5 Holly Avenue West, is rated 4.8 out of 5 across 732 reviews on four platforms, including 504 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
504
Reviews on Google
This office
6
Reviews on Yell
This office
180
Reviews on The Trusted Agent
This office
42
Reviews on allAgents
This office
Send Mansons Property Consultants a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
My experience buying with Mansons led me to choose them to sell our family home in Gosforth. The house was thoughtfully valued, beautifully photographed and was ...Read all 21 from sellers
This is our first time dealing with Mansons Agents when purchasing a property. We have found the process both professional and efficient. Especially the service ...Read all 17 from buyers
As a landlord I have used several letting agents in the past. I have always had issues. I live overseas and I needed a company to truly be me. To truly look ...Read all 33 from landlords
I wasn't impressed with the service I received from the other local agents in Jesmond as none of them seemed to care about my needs. I was recommend to Mansons ...Read all 83 from tenants
Mansons Property Consultants are multi award winning estate agents, specialists in sales, lettings & property management based in Jesmond, Newcastle upon Tyne. Buying, selling or renting we can help. We are an independent estate agency which was established 2001 and the exclusively appointed Guild Property Professional member for Jesmond. We are committed to providing a high-quality personal service to customers looking to sell, let, buy or rent which is reflected in our online reviews.
The Trusted Agent 2026 results for Mansons Property Consultants, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Newcastle upon Tyne office, from every platform, shown as written. First names only.
4/5
GoogleThis is the second time I have used Mansons, and on each occasion they have been great. Both times they have been very flexible with viewings and not wasted my time with properties I wouldnt want to live in. Mansons also manage both of the properties I have lived in and have always been very professional when problems have arisen. I would definitely recommend them.
Ben, thank you for taking the time to leave this review, look forward to helping in the future. Elena x
5/5
allAgentsA great place to walk
A great place to walk into. The staff are always smiling happy and helpful. They make it clear that they will always find time to help you. This is for everyone in maintenance cindy Gemma and Debbie. I can't find the names below sorry.
5/5
allAgents"A great place to walk..."
A great place to walk into. The staff are always smiling happy and helpful. They make it clear that they will always find time to help you. This is for everyone in maintenance cindy Gemma and Debbie. I can't find the names below sorry.
5/5
GoogleMansons couldn’t be more helpful if they tried. They really do have your best interests at heart and that was so clear through out the entire renting process. A wealth of knowledge has made something that could have been very stressful so simple and easy. Thank you isn’t enough :)
Dear Lucinda, thank you so much for taking the time to let us know about your experience whilst renting a property which we will feed back to the lettings team. We really appreciate your business, please let us know what we can do for you in the future.
5/5
GoogleMy friend and I recently signed up to rent a flat we absolutely love with Mansons. We received an excellent service from the Lettings Consultants. In particular, we were very impressed with and grateful for Alexi, who went above and beyond to help us secure the property and answer all of our queries. Thank you, we can't wait to move in!
Emily thank you for the review, it's been a pleasure working with you to find a flat to rent, hope you'll be very happy in the property. Alexi
5/5
The Trusted Agentexcellent
As a first time renter I was looking for the perfect agency to go with, and I can say that Mansons are just that, I viewed a flat and moved in just two weeks after viewing. I was very happy with the service and the staff are very friendly. I would recommend this agency to anyone who is struggling to find a great one.
Hey Stacie - So pleased you are settled in your new home and that Mansons made the experience of moving less strenuous, that is what we are here for! Enjoy your first property - The Mansons Team
5/5
The Trusted AgentFast Efficient Service.
I was very impressed by Gav, He is a very friendly 'what you see is what you get' person. If he promised to do something he delivered, I didn't have to chase him once to do anything. On the day I got the keys to the flat I was renting everything was explained and handed over - very efficient - no waffling. Thank you.
Good morning Debra I would like to thank you for your splendid comments, it was really enjoyable dealing with yourself & your Daughter. Would love to be of assistance again in the future so do not hesitate to contact me if you or Emma need anything. Thanks again, all the very best - Gav
5/5
The Trusted AgentHelpful & Friendly
Manson’s do not just provide an excellent, professional, quality service they actually bend over backwards to accommodate your needs and wants! I had a boiler disaster the evening before my new tenants moved in and Manson’s took the stress out of my hands and had sorted within a few hours....phew! The team were so warm and friendly so I would highly recommend Manson’s. ïŠ
Hi Carol, we are always happy to help and hope we can continue to relieve the stress for you! Thank you very much, from all of us at Mansons :-) x
5/5
GoogleAbsolutely fantastic service … friendly and willing to assist me with all my questions… Took all the stress out of a stress time for me. Ryan
Thank you, Ryan, for your kind words. We are thrilled to hear that you had a fantastic experience with our service. Providing a friendly and helpful customer experience is one of our top priorities, and we are glad that we were able to assist you in alleviating some of the stress during your trying time. Should you have any further questions or require any additional assistance, please do not hesitate to reach out to us. We are always here to help.
5/5
GoogleI am delighted to write a review of the letting agency that helped me find a beautiful property. From the very beginning, the team was professional, courteous and attentive to my needs. They listened carefully to my requirements and …
Hello Ajay, wow, thank you so much for such a lovely review! It was an absolute pleasure to help you find the most beautiful property to rent. … More
5/5
GoogleThe best experience renting a home so far! Thank you Mansons🤝 …
Dear Erinle, thank you 🙏 so much for sharing your wonderful 🌟🌟🌟🌟🌟experience with Mansons Property Consultants! We're thrilled to hear that we could make your rental experience the best one so far. Our team is dedicated to providing top-notch service and making the rental process as smooth as possible for our clients, so it’s rewarding to know we succeeded in meeting your expectations. Thank you for choosing Mansons, and if you ever need assistance in the future, we're always here to help! Warm regards,The Mansons Property Consultants Team
5/5
GoogleMoving from down south with a family, Mansons have made the process so easy and relaxed. From the first correspondence with Kirsty, she has been so efficient and personal and made a stressful time so easy. I could not recommended them enough. The property is perfect. Thank you from the Cooke Family.
Hello Stacey, it has been a please in finding you a new rental home and hope you and the family settle in very well to the area. Thanks from Kirstey and the Mansons Team
4/5
GoogleHad a really good experience renting through Mansons. The woman who showed my mum and I around the prospective properties was friendly, welcoming and honest. The letting process went smoothly and it was useful to complete the signing online as I was moving from outside of Newcastle and it was difficult for me to get to the office.
Thank you very much for your kind comments Emily, it was lovely to meet yourself and your mum and show you round properties we had we rental. I'm very pleased you we managed to find you a lovely property to settle into here in Jesmond and wish you luck in your new job.
5/5
GoogleHave used Mansons to find tenants for a rental property for a number of years now and always found them a pleasure to deal with.
Hi David, thank you so much for your kind review, it is always a pleasure in working with you to secure new tenants in your property and look forward to working with you again. Thanks from Kirstey & the Mansons Team
5/5
GoogleService was excellent and I would 100% recommend Manson's.
Thank You Jenny, We really appreciate it, Thanks Jemma
5/5
The Trusted AgentElena
I had never heard of Mansons Estate agents before until I purchased my recent property. I must say the experience I have had was made a lot more pleasant with the constant communication of Elena. all ways pushing and searching for progression which is what you need. She left my estate agent standing and wouldn't hesitate in using these again. Thank you
Hello Alan, we are very pleased that we managed to succeed in achieving the turn-round you hoped for. Thank you for your lovely review and we hope you will be very happy in your new home. Best wishes from us all. Elena and the team. x
5/5
GoogleWonderful property managers in Newcastle. They give the tenants most comfortable living. Any complaints will be answered soon, even a smallest of smallest. …
Hello Anusha, we are so pleased to hear you had a wonderful experience using Mansons and all you queries were dealt with promptly and efficiently. We thank you for taking the time to leave this review, it means a lot to us. … More
5/5
GoogleVery professional with a quick response time. Any issues will be solved instantly. Would definitely recommend.
Hi Louis, thank you 🙏 for your 5-star 🌟🌟🌟🌟🌟 review! We’re so grateful for your recognition of our professionalism and quick response time. It’s our goal to resolve any issues promptly, and we're glad to hear we met your expectations. Your recommendation means the world to us, and we're here whenever you need us again! …
5/5
GoogleThe agents were very nice! Kirstey was helpful and communicates very timely!
Thank you for your review, it was great speaking with you and we are always here to help if you need any assistance with your property. Thanks from Kirstey and all the team at Mansons
5/5
GoogleGreat service, great staff. Everything was sorted quickly and efficiently. Would recommend!
Thanks for your positive feedback Daryl, this is much appricatied and we are please you were happy with our service in finiding you a property in Newcastle. Thanks from all the team at Mansons.
5/5
The Trusted AgentThoroughly Professional From Start to Finish
This was not a straightforward sale, what with us going on holiday to Thailand at a critical stage and queries over some damp being detected in the property that we were selling, but it was all managed calmly and professionally throughout. I would recommend the use of Mansons to anyone who wants a professional job to be done. Alan Mills
Hi Mr Mills thank you so much for the lovely review . it was lovely to speak to you throughout the sale of one of your properties. I look forward to achieving the very same result on your current property for sale with us. Kind Regards Deborah
5/5
GoogleWhilst looking for a new place to rent, a property we had found suddenly fell through and with only 4 weeks until the current tenancy was up it was a mad rush but Mansons could not have been more helpful! From the initial contact to getting …
Hello Scott, Claire & I are incredibly grateful that you took the time out to leave us a 5-Star review. It has been a great working with you to find you new home in the area and hope you settle in well. Many thanks from Kirstey, Claire and the Mansons Team.
5/5
GoogleGreat service from start to finish on helping me get rehomed after being homeless
Hello Alan, thank you 🙏🙏 so much for your kind words and 5-star 🌟🌟🌟🌟🌟 review! We're thrilled to hear that you had a positive experience with our service. Helping individuals transition to a new home 🏠 is at the heart of what we do, and it's incredibly rewarding to know that we could assist you in finding a place to call your own. Your feedback inspires us to continue our mission of providing professional and effective support. If you ever need anything in the future, don't hesitate to reach out. Wishing you all the best in your new home! Kirstey & the Mansons team.
5/5
GoogleThe agents were very nice! Kirstey was helpful and communicates very timely!
Thank you for your review, it was great speaking with you and we are always here to help if you need any assistance with your property. Thanks from Kirstey and all the team at Mansons
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
21 reviews from sellers, rated 5.0 out of 5 on average. For example, KS wrote: "My experience buying with Mansons led me to choose them to sell our family home in Gosforth. The house was thoughtfully valued, beautifully photographed and was ..."
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Sue wrote: "This is our first time dealing with Mansons Agents when purchasing a property. We have found the process both professional and efficient. Especially the service ..."
33 reviews from landlords, rated 4.8 out of 5 on average. For example, Peter wrote: "As a landlord I have used several letting agents in the past. I have always had issues. I live overseas and I needed a company to truly be me. To truly look ..."
83 reviews from tenants, rated 4.9 out of 5 on average. For example, Harry wrote: "I wasn't impressed with the service I received from the other local agents in Jesmond as none of them seemed to care about my needs. I was recommend to Mansons ..."
Yes. In The Trusted Agent 2026 awards: Mansons Property Consultants, Tyne & Wear won Platinum.
Send Mansons Property Consultants a message.
