Trusted Agent profile · Newcastle upon Tyne · Tyne & Wear
Verified
★★★★★
732 reviews across 4 platforms
5 Holly Avenue West, Jesmond, Newcastle upon Tyne, Tyne & Wear, NE2 2AR
Mansons Property Consultants's office in Newcastle upon Tyne, Tyne & Wear, at 5 Holly Avenue West, is rated 4.8 out of 5 across 732 reviews on four platforms, including 504 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
504
Reviews on Google
This office
6
Reviews on Yell
This office
180
Reviews on The Trusted Agent
This office
42
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
My experience buying with Mansons led me to choose them to sell our family home in Gosforth. The house was thoughtfully valued, beautifully photographed and was ...Read all 21 from sellers
This is our first time dealing with Mansons Agents when purchasing a property. We have found the process both professional and efficient. Especially the service ...Read all 17 from buyers
As a landlord I have used several letting agents in the past. I have always had issues. I live overseas and I needed a company to truly be me. To truly look ...Read all 33 from landlords
I wasn't impressed with the service I received from the other local agents in Jesmond as none of them seemed to care about my needs. I was recommend to Mansons ...Read all 83 from tenants
Mansons Property Consultants are multi award winning estate agents, specialists in sales, lettings & property management based in Jesmond, Newcastle upon Tyne. Buying, selling or renting we can help. We are an independent estate agency which was established 2001 and the exclusively appointed Guild Property Professional member for Jesmond. We are committed to providing a high-quality personal service to customers looking to sell, let, buy or rent which is reflected in our online reviews.
The Trusted Agent 2026 results for Mansons Property Consultants, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Newcastle upon Tyne office, from every platform, shown as written. First names only.
5/5
GoogleA pleasure to deal with, thank you for your patience and cooperation throughout the deal for our client!
Thank you so much for your 5-star 🌟🌟🌟🌟🌟 review! We are delighted to hear that working with Mansons Property Consultants was a pleasure for you. Your kind words about our patience and cooperation mean a lot to us, as we strive to make every … More
5/5
The Trusted AgentWould definitely recommend
We have started renting a property through mansons this year and so far we have had no problems. Kirsty was very helpful, between helping us choose a property and getting all paperwork sorted. If you are a student looking for a hassle-free year in terms of renting id recommend Mansons 100%!!
5/5
GoogleI have just rented a house through Mansons and could not have be more pleased at how helpful Kelly especially was and the rest of the team no question was to big or to small, this is the first time I have rented so I needed a lot of things clarifying just for my own piece of mind. Well done to Manson's, would certainly recommend, thankyou
Angie thank you for leaving a review which is greatly appreciated. We are happy to hear your experience using Mansons Property Consultants was a pleasant one and we secured a tenant for your rental property in Newcastle. Many thanks- The Mansons Team.
5/5
allAgents"Elena made the whole process..."
Elena made the whole process so easy . even though our application was not straight forward Elena did not give up on us and we are now living in our lovely new home.Elena also dealt with the landlord for us on one or two issues . Elena is extremely friendly and professional.thankyou Elena.
5/5
GoogleBrilliant vibe, brilliant staff. 5 stars for me
Hello Joshua, thank you 🙏 so much for your glowing review! We're thrilled to hear that you enjoyed the atmosphere and found our team to be top-notch. Your five-star 🌟🌟🌟🌟🌟 feedback truly means the world to us, and we're so grateful for your … More
1/5
GoogleFail to accept any responsibility for errors made on their side and provide zero assistance as a result. If you come into any issues with mansons then expect no compassion for the situation that you may of be dumped in as a result and have nothing but scared, stubborn and rude staff desperately avoiding blame when all you are after is some help.
Hello Scott, we are sorry to hear our service fell short and would appreciate discussing this so we can understand what has happened and if we can rectify this. Deborah Thorpe the lettings manager can be contacted on 01912092222 or by email deborah@mansons.net
5/5
allAgents"Elena was well-organised,..."
Elena was well-organised, very professional and friendly. She helped us navigate the renting process, negotiate the terms of our contract and made sure to have everything in place prior to our move. Her patience and perseverance as well as her considerate attitude made us confident that we have chosen the right agency.
5/5
YellGreat service, professional and friendly.
Mansons were recommended by a friend who has been using them to rent and manage properties in Jesmond for many years. My experience of there sales service selling my property in Jesmond was really good from start to finish, will be using this Estate Agent for my next move.
5/5
GoogleExcellent friendly service! Mansons work extremely hard to meet every need. Would highly recommend.
Thank you 🙏, Anna, for your kind words & 5-star review 🌟🌟🌟🌟🌟 of Mansons Property Consultants! We’re thrilled to hear that you found our service to be friendly and hardworking. … More
5/5
The Trusted AgentExcellent service from the agent
Alexi kept me well informed throughout and quickly achieved to get me a tenant for my property.
Hello David, thank you for you review and glad you were happy renting your property with Mansons in Jesmond.
5/5
The Trusted AgentEpitome of efficiency
As a Landlord we use Mansons to manage our property portfolio. The whole team are incredibly efficient and provide concise and informative updates when required. They really do make the management process incredibly straightforward for the client. Having recently re-let a flat in record time we could not fault the service received. On the whole, delighted with Mansons and would recommend to anyone. W&K Properties Ltd
Tom thank you for taking the time to leave valuable feedback in your review of Mansons service and the team in handling the rental of your property. Look forward to being of help in the future.
5/5
GoogleI found Manson’s to be very helpful and the customer service was excellent. It had been a while since I had rented a property but they happily answered my questions very quickly and took away a lot of the worry for me. I went to them after hearing good things and I would definitely recommend them too. Thanks to all the staff there!
Thank you for your review David, so glad to hear your experience was good. Many thanks, the Mansons team.
5/5
GoogleI have been a client of Mansons for just over 2 years and I have found them to be a very supportive and quick to act. I currently rent a property and as a tenant I feel I’m in safe hands consistently. If you are looking for reliable estate agent then look no further. Thank you, Steve.
Hi Steve, As a long running client we really appreciate your review, it is so kind of you to take the time and leave such lovely words, Thanks Jemma.
5/5
GoogleI would happily recommend Nick and his team to anyone looking to rent or let out property …
Barry many thanks for your positive feeback, which will be fed back to the team. Look forward to being of assistance in the future. The Mansons Team.
5/5
GoogleKirstey was really helpful and made the process as quick and stress free as possible. Thanks.
Thanks for your review Oliva, I hope that your experience with Mansons in letting your new property was a good experience and we are always happy to help in the furture. Thanks from all the team at Mansons.
5/5
GoogleMansons has gave us the best estate agent experience we've had, big thank you to Kirstey.
Hi Harvey, I really hope you enjoy your new property in Jesmond. It was a pleasure dealing with you and we wish you all the best in the future. Thanks from all the team at Mansons
5/5
GoogleHelped us greatly with various lettings matters. Complete stars. Highly recommended. Thanks Nick and the team.
Thank you Jo, it's our pleasure to work with you and hope all is going well with the new investment property.
5/5
GoogleMansons were so helpful and efficient in dealing with my letting enquiry. From taking my holding deposit to processing the references within 1 working day! Incredible. Extremely friendly staff, it makes such a difference dealing with people who seem to really care. I would highly recommend them as a letting agent.
Hi Sharon, your feedback means a lot to us and it was a pleasure in dealing with you and finiding your new perfect rental property in Hexham. We hope you enjoy the property and wish you all the best in the future. Thanks from Kirstey and all the property team at Mansons
5/5
allAgentsVery helpful, Ben kept in
Very helpful, Ben kept in touch through out the letting process, he was able to answer and questions or queries I had promptly and informatively. He was always very kind and polite and a pleasure to speak with. All in all excellent service was received, a pleasant transaction! Thank you!
5/5
GoogleFriendly, responsive, professional and honest. Mansons were great. Thank you to Alexi and the team.
Thanks Karla, Let me know if you need anything more. Alexi
5/5
GoogleVery good communication with Kirstey and the team and Mansons. Everything sorted effortlessly. Thanks again!
Lauren, it has been lovely dealing with you and finding you a perfect property. We wish you all the best in your new property. Thanks from Kirstey all the Team at Mansons
5/5
GoogleVery good service, prompt response, professional Kirstey was really helpful Overall , very good
Thank you for your review. It has been a pleasure in finding you a rental property in Jesmond and we wish you well in the future and hope we can help again. Thanks from Kirstey and the team at Mansons
5/5
GoogleVery good service, prompt response, professional Kirstey was really helpful Overall , very good
Thank you for your review. It has been a pleasure in finding you a rental property in Jesmond and we wish you well in the future and hope we can help again. Thanks from Kirstey and the team at Mansons
5/5
GoogleIt was a very smooth transition. Mansons answered all of my queries immediately. We are happy and settled to our new place now. Thanks to Mansons. :)
Hello Rei, we are so glad to hear that we helped your moved go smoothly and wish you well in your new property. Thanks from Kirstey & the Mansons Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
21 reviews from sellers, rated 5.0 out of 5 on average. For example, KS wrote: "My experience buying with Mansons led me to choose them to sell our family home in Gosforth. The house was thoughtfully valued, beautifully photographed and was ..."
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Sue wrote: "This is our first time dealing with Mansons Agents when purchasing a property. We have found the process both professional and efficient. Especially the service ..."
33 reviews from landlords, rated 4.8 out of 5 on average. For example, Peter wrote: "As a landlord I have used several letting agents in the past. I have always had issues. I live overseas and I needed a company to truly be me. To truly look ..."
83 reviews from tenants, rated 4.9 out of 5 on average. For example, Harry wrote: "I wasn't impressed with the service I received from the other local agents in Jesmond as none of them seemed to care about my needs. I was recommend to Mansons ..."
Yes. In The Trusted Agent 2026 awards: Mansons Property Consultants, Tyne & Wear won Platinum.
