Trusted Agent profile · Newcastle upon Tyne · Tyne & Wear
Verified
★★★★★
732 reviews across 4 platforms
5 Holly Avenue West, Jesmond, Newcastle upon Tyne, Tyne & Wear, NE2 2AR
Mansons Property Consultants's office in Newcastle upon Tyne, Tyne & Wear, at 5 Holly Avenue West, is rated 4.8 out of 5 across 732 reviews on four platforms, including 504 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
504
Reviews on Google
This office
6
Reviews on Yell
This office
180
Reviews on The Trusted Agent
This office
42
Reviews on allAgents
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
My experience buying with Mansons led me to choose them to sell our family home in Gosforth. The house was thoughtfully valued, beautifully photographed and was ...Read all 21 from sellers
This is our first time dealing with Mansons Agents when purchasing a property. We have found the process both professional and efficient. Especially the service ...Read all 17 from buyers
As a landlord I have used several letting agents in the past. I have always had issues. I live overseas and I needed a company to truly be me. To truly look ...Read all 33 from landlords
I wasn't impressed with the service I received from the other local agents in Jesmond as none of them seemed to care about my needs. I was recommend to Mansons ...Read all 83 from tenants
Mansons Property Consultants are multi award winning estate agents, specialists in sales, lettings & property management based in Jesmond, Newcastle upon Tyne. Buying, selling or renting we can help. We are an independent estate agency which was established 2001 and the exclusively appointed Guild Property Professional member for Jesmond. We are committed to providing a high-quality personal service to customers looking to sell, let, buy or rent which is reflected in our online reviews.
The Trusted Agent 2026 results for Mansons Property Consultants, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Newcastle upon Tyne office, from every platform, shown as written. First names only.
5/5
The Trusted AgentElena was very professional and friendly. She helped us a lot with everything..
Hey Evangelos and Panagiotis, I hope you will be very happy in the flat and that you both have a lovely Christmas back home in Greece! You know where we are if you need anything in future. Best regards, Elena and the team at Mansons x
5/5
The Trusted AgentExcellent service
Elena really goes the extra mile to make things as smooth and easy as possible. She really puts the effort in to put a personal touch on things. Couldn't rate her highly enough and would happily recommend her to our friends and family. This is the second time we have used Mansons and we have always been happy with the service.
Hi Jolene, thank you so much for you glowing review!! It is very kind of you and we hope you are very happy in the property with your family! xx
1/5
GooglePlease look at the other 1 star reviews before renting a property with these people as I just looked at the overall rating and over looked them!. If my review can help deter at least one person and prevent them being in a situation like …
Dear Kayla, We sincerely apologise and understand that this is a very difficult situation. Now that all repair work to the roof is complete, the landlord’s insurance … More
5/5
The Trusted AgentAwesome!!
We have just received our keys today for the property. Elena and Mansons have been an amazing help getting everything sorted to the lead up to the moving date. They have answered any and all questions we've had and kept in regular contact to make sure everything was going smoothly. I cannot fault the service or Elena's great customer service!!
HI Jonathan, thank you! We will continue to look after you and Jamie as Mansons tenants :-) x
5/5
GoogleMansons we very friendly and welcoming from the moment we walked in to the office. Alexi spent the time with us to find what were looking for and we felt like it was important to him as well. We never were made to feel like we were being lied to or pushed into something. Thank you Mansons
This is so nice of you to say and this really makes the job worth while. We wish you the best for the future. Alexi & the Mansons team.
4/5
The Trusted Agentprofessional efficient friendly
I am very grateful to Mansons Property Consultants in finding me suitable accomadation in Newcastle upon Tyne. I found their service to be very professional. I found all members of staff to be polite and kind and it was overall a pleasant experience. Any queries I had were dealt with in an efficient way mainly through email. Many thanks.
Good day to you Andy - Thanks for your kind review, am pleased to hear that you had a pleasant experience with Mansons. Enjoy your City Centre apartment! Best wishes - Gav & The Team
5/5
The Trusted AgentVery professional
Unbelievably satisfied with the help i got as i know from viewing the property to sayin i want to move in which was just a matter of a few days. The guys there sorted it for me which i appreciate massively as I'm a busy man. So thanks guys for making my move a smooth one. Big thumbs up
Hi Matthew. No problem at all sir, all part of the service. We wish you well in your new dwelling, and thanks for the review ! - Ian.
5/5
GoogleSolicitors (James & Andrew) plus the rest of the team (Nov 10 3pm) were genuinely accommodating & professionally friendly even i was just a walk-in visitor inquiring. I felt a family atmosphere to HELP and felt being valued...not just mere work to gain possible customers. The landlord (Tlenys) thru this estate agents was very considerate via her immediate call back. I wil definitely be their future customer soon and will surely recommend their services to the NHS.
4/5
GoogleMansons are very professional and take great care of there properties.I have been very happy with them and will continue to rent from them in the future.They have a great team taking care of everything . Keith Woods I MOVED BACK TO THE …
Hi Keith, Thanks ever so much for taking the time to write such lovely words, we are so pleased to hear how happy you are with us as a company and your home, we also look forward to having you as a tenant for a long time to come. Thank you again Jemma
5/5
The Trusted AgentExcellent Service
From start to finish the whole renting process with Mansons has been exemplary. Friendly, efficient and well informed staff and a good selection of properties. Having dealt with other agents in the local area previously and had a less than positive experience, I can hand on heart say I’d have no hesitation using Mansons again.
Hi Lee, thanks for your review. We wish you all the best in the future. Thanks from all the team at Mansons
5/5
GoogleWe received excellent service when renting with mansons. As we were new to the area, the agent showing us around the property was very informant and told us all the places to visit. All the staff were extremely friendly and the process in general was easy and quick to do. We are very happy tenants!
Hi Sam, thanks for your lovely words and has been a delight in moving you into a rental property in Jesmond. Welcome to Newcastle and we really hope you enjoy your new home. Thanks from Kirstey and the team at Mansons
5/5
allAgents"Gav is very friendly and..."
Gav is very friendly and everything was sorted out very quickly. The flat was ready on time, very professional team. Steve showed me the places giving as many details as possible. Loved the way everything was Handled, I would definitely recommend it.
5/5
The Trusted AgentProperty purchase
Excellent service provided by Mansons. Everything went swimmingly well!
Dear Mr G Thank you do much for your lovely review. It was a pleasure dealing with you when you were purchasing your new home. We hope you have many happy years in your new home. Warm Regards Deborah & The Mansons Team.
5/5
GoogleThe service was perfect. The whole team was pivotal in helping us secure this property. Forever grateful.
5/5
The Trusted Agentconfidence in Manson
I can only say we have been very satisfied with the service Mansons have given. The staff have communicated well and any problems have been quickly sorted. Because we live a little distance from the property we have left all servicing of equipment and management to Mandons and could thoroughly recommend them to act as letting agents.
Patricia thank you for the review and positive feedback which will be passed back to the team.
4/5
allAgentsAfter a disappointing
After a disappointing experience with another letting agent in the Newcastle area my experience with Manson was extremely positive. A professional, efficient and straight forward process left me very pleased. It completed removed one of the stresses of moving. Highly recommended.
5/5
The Trusted AgentGreat Agent That Kept Everything Moving
I strongly recommend Mansons enough!! Recently they sold my property and the team kept on top of both the buyer and the solicitors. Any issue we faced through what was a complicated sales Manson helped and assisted all of the way! The team at Mansons went over and above what I would expect, thank you!
Thank you for your lovely review. It certainly was a challenging sale but the result was good at the end. Wishing you happiness in your new home. Deborah and The Mansons Team
5/5
GoogleThe transaction was smooth and detailed when we moved to our new place. Thank you to Mansons Property!
Hello Josephine, it has been a pleasure finding you a new home and hope you settle in well. Many thanks from Kirstey and the Mansons Team
5/5
GoogleThanks for your review James. It has been a pleasure in moving you into your new student house. Thanks from Kirstey and the Mansons Team.
5/5
GoogleJust sold my flat through Mansons and I couldnt believe how smooth everything went. I did'nt have to chase up viewing feed back and got an offer for the asking price in 9 days. I would like to thank all the staff for their help and guidance over the past 6 weeks and highly recommended them.
Jean, thank you for leaving a review and your comments.
4/5
GoogleI was looking for a flat from abroad and not able to travel for a viewing due to the pandemic. So choosing a place seemed daunting. However, Mansons offered a video viewing and readily responded to all my queries. Everyone at Mansons has …
Many thanks for the review Gaby, we hope you get settled into your new property, many thanks Claire and the Mansons Team.
5/5
GoogleJust sold my flat through Mansons and I couldnt believe how smooth everything went. I did'nt have to chase up viewing feed back and got an offer for the asking price in 9 days. I would like to thank all the staff for their help and guidance over the past 6 weeks and highly recommended them.
Jean, thank you for leaving a review and your comments.
5/5
GoogleI have worked for Mansons now for a good few years as part of the maintenance team. The staff are always so pleasant and willing to help you, if need be. They are all very professional and so dedicated to their jobs. Its a pleasure to work for them !
Hi Paul, Thank you for your kind words, it's great to have you as part of our Maintenance team!
5/5
The Trusted AgentProfessional, polite, dedicated!
Mansons helped us secure our dream home in Jesmond, they were supportive throughout providing experienced contractors when necessary. They always answered my calls and gave full and experienced answers when answering questions. I really felt they went the extra mile and I would definitely consider using them again if I were to sell my property.
Good day to you Jan, We are delighted that we assisted in securing you your deal property in Jesmond and hope you will be happy there for many years. Look forward to seeing the results once you have carried out your intended works to the property also. Very best wishes to you both - Gav & The Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
21 reviews from sellers, rated 5.0 out of 5 on average. For example, KS wrote: "My experience buying with Mansons led me to choose them to sell our family home in Gosforth. The house was thoughtfully valued, beautifully photographed and was ..."
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Sue wrote: "This is our first time dealing with Mansons Agents when purchasing a property. We have found the process both professional and efficient. Especially the service ..."
33 reviews from landlords, rated 4.8 out of 5 on average. For example, Peter wrote: "As a landlord I have used several letting agents in the past. I have always had issues. I live overseas and I needed a company to truly be me. To truly look ..."
83 reviews from tenants, rated 4.9 out of 5 on average. For example, Harry wrote: "I wasn't impressed with the service I received from the other local agents in Jesmond as none of them seemed to care about my needs. I was recommend to Mansons ..."
Yes. In The Trusted Agent 2026 awards: Mansons Property Consultants, Tyne & Wear won Platinum.
Send Mansons Property Consultants a message.
