Every review we hold for the Newcastle upon Tyne office, from every platform, shown as written. First names only.
★★★★★ 5/5
The Trusted AgentProfessional and reliable
I've recently moved my property to Mansons after a very long stretch with another agent in the area. The step up in professionalism is remarkable. At all stages my queries have been answered promptly, politely and fully, and I've been very happy with the service so far.
As I live overseas, it's paramount that I can trust my managing agents, and I feel I can sleep well with Mansons in control.
Thank you for your work so far!
Caroline · 19 April 2016
Agent replied · 19 April 2016
Hello Caroline, thank you so much for this fantastic review, long may our relationship continue :-). From me, Kayley and the team, thank you very much. Elena x
★★★★★ 5/5
The Trusted AgentProfessional, polite, efficient and knowledable
Elena was a great help from initial contact right through to the move in date. A real pleasure to deal with and would recommend to any prospective tenant or buyer.
Lou · 18 April 2016
Agent replied · 18 April 2016
Hi Lou, thanks so much for this review. We really appreciate it! Enjoy your new Quayside flat :-) From me and the team, Elena x
★★★★★ 5/5
The Trusted AgentSuper helpful, extremely friendly - brilliant!
Ian was incredibly helpful from start to finish and really made us feel at ease and excited about our move. He was fantastic and super professional from start to finish.
Timothy · 17 February 2016
Agent replied · 19 February 2016
Thanks Tim. Yourself and Eathan were also extremely sound to deal with and we wish you well in your dwelling !
★★★★★ 5/5
The Trusted AgentHelpful and competent
As a buyer, I found Mansons very efficient and pleasant to deal with. Enquiries were responded to quickly and I found all staff were helpful throughout the transaction.
EB · 13 July 2018
Agent replied · 13 July 2018
Hi
Thank you for your review I am so pleased you are enjoying your new home.
Kind Regards
Deborah and the Mansons Team
★★★★★ 5/5
GoogleHaving worked for Manson's for six years now as an independent contractor I must congratulate Nick for having such a friendly dedicated and devoted team, It makes work a pleasure.
Michael · 1 November 2015
Agent replied
Michael many thanks for the positive feedback and look forward to a continued working relationship. The Mansons team.
★★★★★ 5/5
GoogleFantastic staff, very polite and easy to talk too while being quick at their job and very professional
Simon · 3 March 2025
Agent replied · 27 September 2024
Simon, thank you so much for your glowing 5-star 🌟🌟🌟🌟🌟 review! We truly appreciate your kind words about our fantastic staff. We pride ourselves on maintaining a team that is not only professional but also approachable and courteous. It’s … More
★★★★★ 5/5
The Trusted AgentExcellent advisors
I am managing director of a company developing eight houses in South Street Seahouses. The first phase of the project was completed and sold last year and construction of the second is underway. Mansons have acted as our selling advisors and selling agents from the beginning and their advice in planning and designing the scheme has been invaluable. As sales agents they have been proactive, extremely hard working and highly successful. They are a pleasure to deal with.
A customer · 22 April 2015
Agent replied · 28 April 2015
Thank you for taking the time to leave this useful feedback which will be passed onto the Mansons team. Looking forward to working with you and a successful completion of phase 2.
★★★★★ 5/5
GoogleThank you Marie for your professional manner and help over the phone with my query.
Emma · 14 March 2022
Agent replied
It was a pleasure to speak to you Emma, I hope your mind has now been set at ease. Please feel free to call again if you have any further questions about the rental process and thank you for taking the time to leave this very kind review.
★★★★★ 5/5
The Trusted AgentAmazing service and professionalism
Thanks to Gav and all the team for their help: quick responses to my questions, constant support and the ability to find the property perfectly suited for my needs.
Manfredi · 11 January 2017
Agent replied · 16 January 2017
Thank you ever so much Manfredi.
I do hope you enjoy living and working in the area, you have been great to deal with so thank you for that.
Take care and pop in and say hi if you are ever passing the office.
Thank you again - Gav & The Team
★★★★★ 5/5
GoogleHave used these for a few years now. Jemma, Debbie and Cindy are always very efficient and communication is great. First class service, would recommend.
Ian · 26 November 2019
Agent replied
Hi Ian, such lovely feedback, thanks very much Jem x
★★★★★ 5/5
GoogleJemma, Debbie and Cindi have been nothing short of amazing with any queries we have had since moving home with Mansons. …
Rachael · 16 September 2020
Agent replied
Rachael thank you for the review and so glad to hear you're happy with the service provided by the Mansons team.
★★★★★ 5/5
The Trusted AgentExcellent professional service
The service provided by Mansons was first class, from the valuation through to completion of the sale. Huge thank you to Deborah very grateful for your guidance.
Heather · 15 June 2018
Agent replied · 18 June 2018
Hi
it was so lovely speaking to you throughout the sale and great to reach a speedy conclusion.
Kind regards
Deborah and The Mansons Team.
★★★★★ 5/5
allAgents"I get approached by many of..."
I get approached by many of my clients who are looking to either invest in property or who are existing landlords requiring tenants. I have recommended clients in the past to Nick and their feedback has always been complimentary. He always gives and unbiased but knowledgeable appraisal of their needs and I will continue to refer to Nick because of this.
Dean · 21 May 2015
★★★★★ 5/5
GoogleVery good, professional and friendly. I was informed of every step and Elena made me feel at ease and she was excellent at her job. Thank you again.
Jocelyn · 22 April 2017
Agent replied
Hello Jocelyn, thank you so much for leaving a review of your rental experience with Mansons! You and your father have been a pleasure to deal with, very organised and helpful. Thank you again and we hope you will love your quayside apartment! Elena and the team. :-)
★★★★★ 5/5
GoogleGood care and easy welcome pack and lovely welcome gifts
Bankrichards · 24 May 2025
Agent replied · 30 May 2025
Thank you for your wonderful feedback! We're thrilled to hear that you felt well cared for and appreciated the welcome pack and gifts. Your satisfaction is our top priority, and we look forward to serving you again.
★★★★★ 5/5
GoogleWe bought a property through Mansons and they were very helpful and informative, Deborah replied to all our emails promptly and made the whole process hassle free.
Sarah · 22 March 2018
Agent replied
Hi Sarah
Thank you for your kind words, it was lovely to speak to you throughout your purchase. … More
★★★★★ 5/5
GoogleDeborah's knowledge of the market in Jesmond and surrounding areas is exceptional. Big thank you to her for all her efforts.
Terence · 16 November 2020
Agent replied
Thank 🙏 you Trevor, it was my pleasure, please don’t hesitate to contact me if there’s anything else I can help with. Deborah
★★★★★ 5/5
GoogleCan't fault Mansons have used them for years. Jemma, Debbie and Cyndi can not be more helpful, polite and professional. Would definitely recommend.
Margaret · 22 March 2020
Agent replied
Thank you Margaret for taking the time to leave a review of your experience using Mansons.
★★★★★ 5/5
GoogleMansons let our property out for 12 months. Nick and his experienced team ensured that it was a smooth and no hassle experience from start to finish. …
Anthony · 1 October 2015
Agent replied · 22 May 2024
Many thanks for your comments and feedback.
★★★★★ 5/5
Google6 years later - We sell that same house from Mansons. We move to a larger house with our two young boys. True to form, Mansons were personable, friendly, diligent and a pleasure to do business with. I would fully recommend this Estate Agent …
Lee · 4 October 2023
Agent replied · 14 July 2024
6 years on reply - Thank you Lee and Rachel for your lovely kind words. It was a pleasure to help you on the next step of your house journey and we wish you loads of luck for your future. Warmest regards Nick, Deborah and the Mansons team. … More
★★★★★ 5/5
The Trusted AgentStart to Finish!
It was a pleasure dealing with Manson's,. From going live to completion it was quick and easy and also entertaining. The photographs provided were very good for the web, you always dealt with the same member of the sales team, which saved time and made for quick decisions. This was highlighted when we started looking to buy, and found the pictures average and found ourselves always dealing with a different member of staff.
Mark & Nicola
Mark · 6 May 2015
Agent replied · 21 May 2015
Good afternoon Mark & Nicola. Thank you ever so much for your lovely comments. We thoroughly enjoyed the process of selling your home In Jesmond and seeing it through to completion. We are delighted that you are happy in your new residence.
We hope to do business with you again in the future. Best wishes - Gav & The Team
★★★★★ 5/5
The Trusted AgentService excellence
I recently rented a property through Mansons and I must say their service levels far exceed any other agent that I have used in the past. The speed with which they handled my letting was unbelievable.and everything was done for me, the minimum of effort was required on my part. Top that off with super friendly, polite and proffesional staff and you get a letting agent who in my opinion are top of the league.
PR · 28 April 2017
Agent replied · 28 April 2017
Paul thank you for taking the time to leave a review of your experience with Mansons and postive feedback. We really hope you've settled into and enjoying living at the property. Many thanks
★★★★★ 5/5
GoogleOverall experience with mansons was excellent from start to finish. Paul was happy to help with any questions we had. Absolutely love the property. 😃 …
Claire · 31 March 2018
Agent replied
Thanks for the taking the time to leave a review Claire and glad you had a great experience with Mansons. Hope you enjoy living at the property, from Paul and the team.
★★★★★ 5/5
GoogleOverall experience with mansons was excellent from start to finish. Paul was happy to help with any questions we had. Absolutely love the property. 😃 …
Claire · 22 March 2018
Agent replied
Thanks for the taking the time to leave a review Claire and glad you had a great experience with Mansons. Hope you enjoy living at the property, from Paul and the team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
