Trusted Agent profile · Newcastle upon Tyne · Tyne & Wear
Verified
★★★★★
732 reviews across 4 platforms
5 Holly Avenue West, Jesmond, Newcastle upon Tyne, Tyne & Wear, NE2 2AR
Mansons Property Consultants's office in Newcastle upon Tyne, Tyne & Wear, at 5 Holly Avenue West, is rated 4.8 out of 5 across 732 reviews on four platforms, including 504 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
504
Reviews on Google
This office
6
Reviews on Yell
This office
180
Reviews on The Trusted Agent
This office
42
Reviews on allAgents
This office
Send Mansons Property Consultants a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
My experience buying with Mansons led me to choose them to sell our family home in Gosforth. The house was thoughtfully valued, beautifully photographed and was ...Read all 21 from sellers
This is our first time dealing with Mansons Agents when purchasing a property. We have found the process both professional and efficient. Especially the service ...Read all 17 from buyers
As a landlord I have used several letting agents in the past. I have always had issues. I live overseas and I needed a company to truly be me. To truly look ...Read all 33 from landlords
I wasn't impressed with the service I received from the other local agents in Jesmond as none of them seemed to care about my needs. I was recommend to Mansons ...Read all 83 from tenants
Mansons Property Consultants are multi award winning estate agents, specialists in sales, lettings & property management based in Jesmond, Newcastle upon Tyne. Buying, selling or renting we can help. We are an independent estate agency which was established 2001 and the exclusively appointed Guild Property Professional member for Jesmond. We are committed to providing a high-quality personal service to customers looking to sell, let, buy or rent which is reflected in our online reviews.
The Trusted Agent 2026 results for Mansons Property Consultants, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Newcastle upon Tyne office, from every platform, shown as written. First names only.
5/5
The Trusted AgentOutstanding
Elena was nothing but a delight throughout the process of securing my let. Thoroughly recommended - exceedingly helpful, professional, knowledgeable and friendly. An asset to her company.
Hello Will, thank you so much for your glowing review! It is very much appreciated! Do let me know if you need any help property hunting again :-).
5/5
GoogleVery quick turnaround from viewing the property to purchasing. Kirsty was very good and was proactive in pushing the transaction quickly. Which made everything hassle-free.
Thanks for your review Steven. We wish you and your partner all the best in your new property and it has been a pleasure in finding you a rental property near the coast. Thanks from all the team at Mansons
5/5
Yelllife saver
Kirtsey was very understanding when I got locked out of my house on Easter weekend. She went above and beyond driving in on the bank holiday weekend to let me in at no cost to myself. Excellent quality of service and I cant sing her praises high enough! Thankyou!
5/5
GoogleMoving was easy with Mansons. The whole experience from the start was fantastic. Very knowledgeable, helpful and friendly staff. Highly recommended this agency.
Hi Eleanor I am pleased you had fantastic service from ourselves. I hope you enjoy your rented home in Newcastle from the Mansons team.
5/5
GoogleKirstey was very helpful during our process renting a new property. Will always use Mansons in future when looking for a new property.
Thanks Tom, we hope you have settled in to your new property and wish you and your family all the best for the future. We look forward to working with you again. Thanks Kirstey and all at Mansons
5/5
The Trusted AgentExcellent service
We chose to go through your agency to find a property and we were looked after by Alexi. He was very helpful and a lovely man to speak to. Not only did he help us with signing for our property and answering any questions we had, but he was also very down to earth and interested in us as individuals, which we thought was brilliant and made us both feel very comfortable.
Kiya thank you for taking the time to leave a review of your experience using Mansons, I hope you will be very happy in your rental property and don't hesitate to contact me if you need anything. Many thanks Alexi and the Mansons team.
5/5
The Trusted AgentFriendly and helpful
Kirstey and the other members of the team have been prompt and reliable in helping let a property. They have provided an excellent service.
Hi Zoe, thanks for your lovely comments.. We wish you well in your new property in Jesmond and hope you enjoyed the rental experience. Thanks, Kirstey and all the Team and Mansons
5/5
GoogleExcellent service. Everything was seamless. Andrew, was really helpful and kept us fully updated throughout the process. Would highly recommend.
Hi Alex, It was a pleasure to help you find your new rental property. All the best from Andrew and the Mansons team in Jesmond.
1/5
GoogleMost unsupportive and unprofessional company I have ever encountered. Moved in to a house that was covered in mould and had to request the property be cleaned on numerous occasions only to receive a leaflet claiming the mould was down to …
Hello Callum, sorry it’s come to the point you’ve felt the need to leave the review in the first place. Have forwarded the content of the above to our senior property manager who is going to investigate and will then make contact with you to discuss.
5/5
GoogleVery helpful team who went above and beyond especially Paul who stayed late just to make sure I got my keys. Highly recommend
Hi Ben, thank you for putting a review in regards to your experience letting a property with us at Mansons. We wish you the best of luck in your new home. Thanks, Mansons
5/5
GoogleDeborah has set new standards in sales in Newcastle. From start to finish, professional in every regard
Peter thank you 🙏 for your kind words and do let me know if there are anything I or the Mansons Jesmond team can help with. Deborah
5/5
The Trusted AgentVery professional and friendly service
I have moved quite a few times in Newcastle over the last few years and never had particularly good experiences with letting agents. My experience with Mansons was completely different in that they were very professional and efficient. They kept me up to date all the way through, I never had to ask information or chase them on anything, and all the staff I had dealings with were very friendly and helpful.
Hello Sophie, its lovely to hear we've changed your views on letting agents! Thank you for your glowing review. Love Elena and the team xx
5/5
The Trusted AgentTenants for 2 years in Mansons managed property - V. positive
We spent two years at a Mansons managed property and we were always impressed with their professional and friendly manner. Any issues we had with the property were dealt with swiftly where possible. Also we were impressed with Mansons honesty in dealing with all aspects of managing the property. We also felt that the took property inspections seriously and did a thorough job. We would recommend Mansons to any tenant or landlord
Hi Padraig, thank you for your kind review, we hope you will be very happy in your new property and it has been a pleasure to have you as a tenant. Many thanks, The Mansons Team :-)
5/5
The Trusted AgentProfessional, quick and caring- Outstanding!
Absolutely fantastic service, excellent communication, helpful friendly staff who kept in-touch throughout the entire process. Could not recommend Gav and Mansons enough! :-)
Hi Rhiannon - Thank you so much for your lovely review. I was so pleased that Mansons were able to find you your dream property in the area. Should you require our assistance again in the future, please do pop in and see me and I would be delighted to secure you another rental property. Warmest regards - Gav & The Team
5/5
The Trusted AgentProfessional, personal and thoughtful
Thanks to all the letting team for their professional and friendly approach to letting the property (and a big cheer for Elena who led the campaign) No request was too great, and every email or phone call was dealt with very promptly. I couldn't believe how friendly, approachable and, (very importantly), informed the whole team are. The effective communication within the team at Mansons ensured a great experience - thank you!
Hello Alison, thank you so much for your kind words, It has been our pleasure dealing with you, the tenant, and your property. Long may our relationship continue! Thanks again, Elena :-)
5/5
GoogleAndrew and the team were very professional throughout and offered a fantastic service. Would recommend and use again.
Thank you for your review Andrew, we wish you and the family all the best in your new home!
5/5
GoogleDealt with Mansons on a couple of occasions and have found Debbie to be really helpful. Great service
Hi Barbara, Mansons were more than happy to provide you with a service from our property management department. Thanks for the feedback.
5/5
The Trusted AgentExcellent point of liaison between vendor and buyer
The Mansons team (especially Deborah) worked tirelessly to keep the sale on track. Very good advice and liaison between the different parties.
Many thanks for your kind words it is very much appreciated. It can be a challenge getting a sale through to completion, but very rewarding when we achieve our goal. Warm Regards Deborah and The Mansons Team
5/5
GoogleThank you to Kelly and the Mansons team for finding me my beautiful home in Jesmond. Can't recommend Mansons enough.
Jen it was our pleasure and thank you for taking the time to leave a review. Many thanks Kelly.
5/5
The Trusted AgentSmooth sale - great service!
Excellent service from Deborah, Nick and team throughout my sale. Smooth, efficient and great communication. Would thoroughly recommend Mansons to anyone.
Good morning Thank you so much for your lovely review. We are pleased the sale of you first home went through smoothly . Hope you have a very happy future in your new home and when you are ready we will be happy to sell it for you !! Kind Regards Nick, Deborah ,and The Mansons Team.
5/5
GoogleI really want to thank to Mansons Property team and especially to Dan for their hard work and endless support during our renting journey. I can say that, Dan did his best in every step of the process. It was great working with such a great team!!
Thank you Dila, that's so thoughtful of you to let me and the team know you were happy with the Mansons letting service, Wishing you all the best in your new home, Dan & the Mansons team.
5/5
The Trusted AgentQuick easy & helpful
First time buyer, the whole process was a lot easier thanks to Deborah and the team at mansons jesmond! Thank you
Thank you Paul for your lovely review. It was a pleasure speaking to you throughout the process and I hope you will be very happy in your new home. Regards Deborah and the Mansons Team
5/5
The Trusted AgentRelocation to Heaton made pleasurable!
Elena really went out of her way to ensure our relocation went as smoothly as possible. She kept us informed at every step from our initial viewing to negotiating with the landlord. Nothing was too much trouble & everything was with a smile. We have just moved in & I would be more than happy to recommend the services of Elena & Mansons to anyone looking to rent in Newcastle.
Hi again Alex, thank you so much for this lovely review, am so glad you and your family got the property you wanted and hope you will be happy their for a long time to come! love Elena and the team xx
5/5
The Trusted AgentA friendly and easy person to deal with
Dean was calm, friendly, and easily approachable for the various issues we were faced with. Thanks very much for all your help!
Hi Ben. Thanks very much for your review. It was a pleasure to deal with you also, I hope you are happy in your new home!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
21 reviews from sellers, rated 5.0 out of 5 on average. For example, KS wrote: "My experience buying with Mansons led me to choose them to sell our family home in Gosforth. The house was thoughtfully valued, beautifully photographed and was ..."
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Sue wrote: "This is our first time dealing with Mansons Agents when purchasing a property. We have found the process both professional and efficient. Especially the service ..."
33 reviews from landlords, rated 4.8 out of 5 on average. For example, Peter wrote: "As a landlord I have used several letting agents in the past. I have always had issues. I live overseas and I needed a company to truly be me. To truly look ..."
83 reviews from tenants, rated 4.9 out of 5 on average. For example, Harry wrote: "I wasn't impressed with the service I received from the other local agents in Jesmond as none of them seemed to care about my needs. I was recommend to Mansons ..."
Yes. In The Trusted Agent 2026 awards: Mansons Property Consultants, Tyne & Wear won Platinum.
Send Mansons Property Consultants a message.
