Trusted Agent profile · Muswell Hill

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Martyn Gerrard Muswell Hill reviews

★★★★★ Excellent

2,333 reviews across 4 platforms

300 Muswell Hill Broadway, N10 2QR

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Martyn Gerrard's office in Muswell Hill, at 300 Muswell Hill Broadway, is rated 4.7 out of 5 across 2,333 reviews on four platforms, including 455 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

455

Reviews on Google

This office

Facebook logo

4.2 / 5

5

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

106

Reviews on The Trusted Agent

This office

Trustpilot logo

1,767

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martyn Gerrard Muswell Hill

Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibly proud to have celebrated our 50th birthday in 2014.

Awards

The Trusted Agent 2026 results for Martyn Gerrard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Muswell Hill office, from every platform, shown as written. First names only.

5/5

Trustpilot

Exceptional service provided by Mittio Mohammadian

Mittio was professional, friendly and went out of his way with his dealings with me for my property when it came to his role in lettings from start to finish. He kept me updated at all times and was responsive to any queries I had. He has exceptional negotiation and communication skills. He negotiated the rental and timing for moving in of tenants per my requirements. I highly recommend the services of Mittio.

Beejal · 26 April 2025

4/5

Trustpilot

Competent team delivering results

We worked with a very competent team, specifically Jenna (manager) and Gabriela (our agent), who were the main members involved in the sale of our property. Jenna is knowledgeable about market pricing and made a fair assessment of the potential premium pricing as well as achievable market pricing. Gabriela, our main contact did not waste our time with constant viewing for the sake of creating traffic but was instead deliberate with selecting the right prospects leading to the final conclusion on the sale. She was attentive, responsive and nothing less than friendly throughout the whole process. We appreciate the collaboration and would choose MG again.

Yusuf · 27 April 2023

Agent replied · 1 July 2023

Dear Yusuf, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our East Finchley office wishes you the best of luck and looks forward to working with you again in the future.

5/5

Trustpilot

Five-star Arzu!

We were fortunate to deal with Arzu Fedai throughout a very protracted purchase of a residential property. From first phone contact to viewings, negotiations, progression and finally completion, Arzu personified excellent management of customer relationship. She went out of her way on so many counts to ensure that things proceeded despite delays caused by both our side and the seller. Arzu was very welcoming with a positive attitude throughout, putting customer relations first and foremost. Whether we dealt with her over the phone or via e-mail, Arzu presented with pleasant manners and utmost professionalism. She is truly a great asset to her branch and the industry as a whole.

Adam · 20 April 2023

Agent replied · 1 July 2023

Dear Adam, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.

5/5

Trustpilot

Wayne Ellis is great

Wayne Ellis is great. Friendly, knowledgeable, helpful - just the kind of person you want to have as you slog through the stressful process of finding and securing a new flat. Wayne was helpful throughout all stages of the process, for which I am very grateful.

AK · 22 January 2026

5/5

Trustpilot

I had a very positive experience with…

I had a very positive experience with Mittio during my letting process. He was professional, approachable, and genuinely understanding of my current financial situation. Rather than simply dismissing my circumstances, he took the time to listen and worked with me to find a suitable solution.

Ioanna · 30 May 2026

Agent replied · 11 June 2026

Thank you for your great review!

5/5

Trustpilot

Scott and team recently took on the…

Scott and team recently took on the challenge of selling my rental property - I requested private sale only and gave them a two-week window. Scott was brilliant at nevigating a difficult situation with limited access to the house. The team arranged 8 viewings for a 2.5hour window and I received two cash offers. The house is now under offer and Scott and Jatin continue to be fully hands on and provide around the clock service. Scott has previously helped sell two of our properties and in both cases we achieved record prices and the process was as smooth as possible. That's why I didn't hesitate to turn to Martyn Gerrard this time round. I highly recommend Scott and team.

F · 16 March 2023

Agent replied · 1 July 2023

Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Finchley Central office wishes you the best of luck and looks forward to working with you again in the future.

5/5

Trustpilot

Extremely Prompt, Friendly & Positive

I've been searching for a property for a couple of months now, but I haven't come across an agency that communicates with the client to this level via calls, email & text ensuring that the set date/time are convenient before the viewing. On the viewing date I arrived a couple of minutes earlier to find the agent already waiting outside with a welcoming warm smile. Jodie showed us around the property highlighting all its strengths & positive factors as if it was her own property for rent. Although the property didn't tick some of my basic wants, I explained to Jodie what I was looking for as I knew for a fact it's not easy to find such a positive agent who took great interest in the client's need as if it was their own. I truly believe that Martyn Gerrard Estate Agents are reliable, friendly & offer an amazing customer service. Thank you Jodie Roach-Stewart for such a positive experience.

Fatima · 17 February 2023

Agent replied · 18 September 2023

Dear Fatima. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Muswell Hill office wishes you the best of luck and looks forward to working with you in the future.

5/5

Trustpilot

Great experience dealing with Alex!

Had a great experience dealing with Alex at Martyn Gerrard. His communication was excellent, and he is always professional, helpful and responsive. He made my experience very pleasant. Highly recommend!

Jay · 3 September 2026

Agent replied · 1 July 2023

Hi Jay, we are honoured to hear about your great experience dealing with Alex. Thank you for recommending us!

5/5

Google

Jay has been fantastic throughout -- knowledgeable, calm, with great attention to detail, and very responsive. As a buyer, I couldn't expect more! Very smooth process, thank you!

Lukasz · 22 August 2025

Agent replied · 22 August 2026

Hi Lukasz, thank you for your lovely review of our Sales Team!

5/5

Google

Very happy with Anthony Whyte as our agent!!! Thank you so much Anthony for your help with renting our new home! We were out of UK on holidays, and Anthony made sure to keep in touch with us remotely, even arranged a video call with the landlord. We weren’t the easiest tenants and we had looots of questions, but Anthony’s knowledge and expertise made the process smooth and easy to understand for us. Thanks again!

Anxhela · 9 July 2023

Agent replied · 12 July 2023

Dear Anxhela, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.

5/5

Trustpilot

Great Service!

My flat had been unoccupied for several weeks when I advertised it exclusively with a local agent. I decided to give Martyn Gerrard a go after reading the great reviews. It was such a good decision. They rented it within a week of having it on their books, and to the best tenants I have ever had. Zoe is brilliant, she gives great advice and is an excellent middle-man between me as landlord and my tenants. I would highly recommend this estate agent.

Mr · 22 January 2023

Agent replied · 18 September 2023

Dear Simon. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Barnet office wishes you the best of luck and looks forward to working with you in the future.

5/5

Google

Excellent service from the team at Martyn Gerrard Muswell Hill, in particular Amanda Walker who came to value our property, very professional, offered good advice and very knowledgeable of the local area. Amanda kept in touch with regular updates and was always quick to respond to our calls and emails. She was great at communicating with us regarding our ongoing purchase. Buyers were found within a week. Thank you Amanda!! We highly recommend Martyn Gerrard Muswell Hill.

Gina · 9 April 2023

Agent replied · 18 April 2023

Dear Gina, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Muswell Hill office wishes you the best of luck and looks forward to working with you again in the future.

5/5

Trustpilot

Great experience

Even though I did not end up choosing the property, I would have to say that the estate agents at Martyn Gerrard were very easy to talk to and extremely helpful with all my queries. I was constantly updated with information and kept in the loop for new lettings. I recommend them for anyone looking to rent a property.

Adriano · 18 January 2026

Agent replied · 26 January 2026

Your positive experience is greatly appreciated. Thank you for sharing your feedback.

5/5

Trustpilot

Brilliant Shariaz at Martyn Gerrard

Shariaz at Martyn Gerrard has been consistently professional and helpful throughout the process of renting my flat. I very much appreciate his sincere and positive attitude towards dealing with my queries.

SADAN · 12 August 2026

Agent replied · 25 September 2026

Your positive experience with Sheriaz is greatly appreciated. Thank you for sharing your feedback.

5/5

Trustpilot

Maria at Martyn Gerrard is outstanding

Maria at Martyn Gerrard is an outstanding communicative agent. She is responsive at all times and worked hard to ensure communication between all parties was efficient. She is super helpful in every way, and you know by her responses that she has years of experience. If she doesn't know something she will find out and come back within a few hours.

Hilary · 22 December 2025

Agent replied · 26 December 2025

We are absolutely thrilled to hear about Maria's outstanding communication and expertise. Thank you for recommending our Kentish Town team.

5/5

Trustpilot

Excellent service

Daniel Harris was brilliant from start to finish, constantly keeping me updated and achieved an offer above asking. The whole process was quick and seamless. After having a terrible experience with another estate agent I was really impressed with the service I received from Martyn Gerrard

Joe · 14 December 2024

Agent replied · 24 December 2024

Hi Joe, thank you for your 5 stars and appreciation of our Lettings Team.We wish a Happy Holiday and a Happy New Year!

5/5

Trustpilot

I would like to thank your agent

I would like to thank your agent, Oliver McDonald for his mindful services from finding suitable flats, arranging flats viewing to follow-up services, I have a very pleasant experience with Martin Gerrard Estate Agents, Oliver was very helpful, attentive, caring, sincere, thank you very much. Written on 15 Oct 2024.

Violet · 15 October 2024

Agent replied · 23 October 2024

Hi Violet, thank you for your lovely review!

5/5

Trustpilot

Firstly thank you to Martyn Gerrard for…

Firstly thank you to Martyn Gerrard for a pleasant experience so far. Zlat has been commendable from the start. Honest, effient, approachable and helpful. I'm buying a property through the finchley central office and my experience is amazing. They've secured the property for me, helped me with the solicitors and even with surveyors. I couldn't be happier and would will always come back to this office. Once again thank you to Zlat and the rest of his team Yunus

Official · 21 November 2024

5/5

Trustpilot

Great service from Zlat

Zlat was very helpful in guiding me through my first purchase. He had the knowledge to give me the right information to ensure my new home was perfect for me and my family.Thank you Zlat, great service and a great asset to the Martyn Gerrard team

Shane · 1 December 2024

Agent replied · 24 December 2024

Hi Shane, thank you for the 5 stars, a first purchase is a big step and we're pleased to hear our Sales Team helped you with this.

5/5

Trustpilot

Wonderful Experience

We worked with Harrison and he went above and beyond for us. He was quick to respond, friendly, accommodated our schedule, and really great to work with.

M · 9 May 2026

5/5

Trustpilot

I recently purchased my first flat with…

I recently purchased my first flat with Martyn Gerrard. Maria and the team were so helpful, guiding me through the process and answering all of my questions. They made it a much easier and less stressful time, and can't thank Maria enough for her help!

James · 12 December 2024

Agent replied · 24 December 2024

Hi James, thank you for your 5 stars, we're very pleased our Sales Team guided you well for your first purchase and we hope you look forward to your new home!

5/5

Trustpilot

we had the opportunity to rent an…

we had the opportunity to rent an apartment through this agency and we thank Malek very much for every step she helped us with, without her help we would never have succeeded. we thank you for your professionalism, your time and commitment. thank you

Rebecca · 18 December 2024

Agent replied · 24 December 2024

Hi Rebecca, thank you for your second review!

5/5

Trustpilot

An expert service with Zak Martin

We been dealing with a gentleman called Zak Martin. I found him to be thoroughly professional and a pleasure to deal with. He found exactly the type of flat my mother is looking for and is handling the negotiations expertly.

Darren · 23 May 2026

Agent replied · 11 June 2026

Thank you so much for your review.

5/5

Trustpilot

What a great experience

What a great experience! Jatin and Shuhan were very helpful and guided and supported me through the whole process. There were no delayed replies and all my questions were answered. Briefly I would say, excellent customer service! Thank you to both of you!!!!! :-)

Anastasia · 10 December 2024

Agent replied · 24 December 2024

Hi Anastasia, thank you for positive review, we are very pleased to hear our Sales Team assisted you so well!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Martyn Gerrard Muswell Hill

What do sellers say about Martyn Gerrard Muswell Hill?

15 reviews from sellers, rated 4.9 out of 5 on average. For example, Oliver wrote: "I was delighted with the service I received from Martyn Gerrard's Muswell Hill branch. Dan and Heran put a great deal of effort into making sure that potential ..."

What do buyers say about Martyn Gerrard Muswell Hill?

27 reviews from buyers, rated 4.9 out of 5 on average. For example, Mary wrote: "Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A ..."

What do landlords say about Martyn Gerrard Muswell Hill?

20 reviews from landlords, rated 5.0 out of 5 on average. For example, Lucy wrote: "Andy has helped me so much with letting my property. Having never done it before I required a lot of assistance (and explanation) and he has always been ..."

What do tenants say about Martyn Gerrard Muswell Hill?

37 reviews from tenants, rated 4.9 out of 5 on average. For example, Elizabeth wrote: "We were very lucky to have the charming Andy as our agent when looking for a rental. As we had been living abroad over the last 10 years we did not tick all the ..."

Has Martyn Gerrard won any awards?

Yes. In The Trusted Agent 2026 awards: Martyn Gerrard, Muswell Hill won Trusted Agent.

Want Martyn Gerrard Muswell Hill to help?

Tell us what you need and we'll pass your enquiry to Martyn Gerrard Muswell Hill and up to three other top-rated agents near Muswell Hill.

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