Martyn Gerrard Muswell Hill reviews

★★★★★ 5/5

Trustpilot

As a landlord

As a landlord, I have been using Martyn Gerrard as my preferred letting agent since 2009.I have always found MG to be professional, polite, diligent, timely in their communication and always upfront.Their service has been nothing but exemplary at every level.In particular, my recent interactions with Jessica Haynes has been smooth and painless for which I am very grateful. Currently, the economic climate is difficult for tenants and landlords alike and while they represent me to my tenants, I see a duty of care that extends to them as well. This collaborative approach ensures that this is more of a partnership where all win.I would recommend Martyn Gerrard with no hesitation.

Sudeep · 18 July 2023

★★★★★ 1/5

Trustpilot

Horrible experience dealing with Jay Y.

Jay Yildirim from Martyn Gerrard Estate Agents was not good at negotiating the offer we made for a house we were interested in. He never met us in person even after having had a few viewings and having made a serious offer. He always spoke for the seller without actually getting back to them and asking for their real opinion and thoughts which created a big mess. It was horrible and we eventually lost interest because of this. Thanks!

Marsia · 9 August 2023

★★★★★ 5/5

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Renting with Martyn Gerrard- Help from Daniel Harris

We recently began renting through Martyn Gerrard, with the help of Daniel, and we could not recommend it enough. In such a difficult market, we were provided with great communication and flexibility facilitating a smooth process. We were kept well informed throughout the stages along with valuable information. Throughout the process Daniel provided quick and informative responses to any questions we had regarding the property. Thank you Daniel for your hard work and we cant wait to move in.

Jaimee · 31 July 2023

★★★★★ 5/5

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Great overall experience

Great overall experience. We rented a flat recently and I can say, Martyn Gerrard were very helpful. I was in touch with a few agents, all of them were nice, professional and polite. I want to thank Iman Mohammadi for being a great help in negotiating letting terms in our behalf: he went the extra mile to convince our landlord to accept tenants (us) with a cat. It was pleasure to have with such a professional by our side. Thank you, Iman!

Ivan · 2 July 2023

★★★★★ 5/5

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Very smooth process

Very smooth process helped by great communication by our agent Mittio. Mittio also went the extra mile by allowing us to come to the office on a Saturday as it was more convenient for my partner and I.

Adam · 7 August 2026

★★★★★ 5/5

Trustpilot

A big thank you to Suraj and the tenancy team....

I just want to say a big thank you to Suraj and the tenancy team at Martyn Gerrard Estate agent in whetstone. They have been nothing but amazing. I would highly recommend them to anyone looking for a place to rent. They helped me find a place to rent within a week, and they guided me through all the referencing and steps involved. They are always ready to help anytime you message them. They are definitely worth the 5 stars rating from me based on my experience with them.

Joseph · 28 June 2023

★★★★★ 5/5

Trustpilot

Excellent service from Daniel H

I first reached out to Martyn Gerrard about viewing 1 property. Daniel H quickly and promptly got in touch to get details of what we were looking for and then actually told me about other potential properties that might better suit our needs. He took us on 3 viewings and was really knowledgable and very happy to answer any questions we had. We actually ended up going for one of the properties he had recommended that we view so big thanks to Daniel for finding us our new home! Daniel was really helpful throughout the referencing process and was always on hand to answer any questions and regularly checked in with us. We move in this week and he has been really great at providing the info we need, made sure that timings were effectively communicated (e.g. inventory, arrival of furniture, etc), has personally checked on the property for us and even sent us a video so we can see what the property is looking like and plan our move. I would highly recommend Daniel H - he has been fantastic throughout this process.

Caitlin · 28 June 2023

★★★★★ 5/5

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Zoe was helpful throughout our whole process!

Zoe was helpful throughout our whole process. As this was a new process due to recent changes in the rental laws, she made everything as smooth and straightforward as possible.

M · 11 June 2026

★★★★★ 1/5

Google

G'day Muswell Hill team, I called on Saturday midday to book a viewing of a property listed for sale by Martyn Gerrard Muswell Hill. I was told someone would call me back an hour later to book in the viewing. The person I spoke to said his name was Daniel. No one called me back. So I called again on the same day at 3pm. This time I got through to David. I told him I'd called earlier in the day to book in a viewing. He told me to stop calling as no one was available to book the viewing. In an unpleasant tone of voice. I could tell manners weren't David's strength - so I thanked him and hung up. Definitely the worst first impression I've had with an estate agency, both here in the UK and back home in NZ. The property is 360 Alexandra Park Road, N22 7BD. I'm a 6 minute walk away, having bought my first London home last year in N22. Anyway, I'm just trying to book a viewing. It's not rocket science. Would love to see some professionalism if you call back. Daniel took down my number.

Shoro · 17 June 2023

★★★★★ 5/5

Trustpilot

Great estate agents, especially Jaysuri Roach!

We have recently sold our property with Martyn Gerrard and the team have been fantastic. Our main contact for the sale was Jaysuri Roach, and five stars doesn't feel enough for the level of service, support and assistance he gave us during the sale. I feel the true mark of a company is how they deal with problems (especially as they were in no way caused by Jay!) but the hiccups we had with the sale along the way were made so much easier to deal with knowing Jay was on the end of the phone and his "don't worry - I'm on it!" was always followed up with updates and resolutions. Jay genuinely cares and he was an absolute joy to work with.

Sam · 16 June 2023

★★★★★ 1/5

Google

G'day Muswell Hill team, I called on Saturday midday to book a viewing of a property listed for sale by Martyn Gerrard Muswell Hill. I was told someone would call me back an hour later to book in the viewing. The person I spoke to said his name was Daniel. No one called me back. So I called again on the same day at 3pm. This time I got through to David. I told him I'd called earlier in the day to book in a viewing. He told me to stop calling as no one was available to book the viewing. In an unpleasant tone of voice. I could tell manners weren't David's strength - so I thanked him and hung up. Definitely the worst first impression I've had with an estate agency, both here in the UK and back home in NZ. The property is 360 Alexandra Park Road, N22 7BD. I'm a 6 minute walk away, having bought my first London home last year in N22. Anyway, I'm just trying to book a viewing. It's not rocket science. Would love to see some professionalism if you call back. Daniel took down my number.

Zorro · 11 June 2023

★★★★★ 5/5

Trustpilot

Surprising and Grateful Journey

My wife and I must have to express our great appreciation and thanks to Mr. David Mitchell of Martyn Gerrard.It is indeed a long and tough process in buying our house. My wife and I are very much frustrated with some issues related to the vendor and thinking to quit the purchasing stopping the exchange of contract.David has been, in many instances and even cancelling his annual leaves, kindly coordinating, negotiating and providing his professional advice and perspectives to us that keeps the deal to continue and finally done. Without his input, the long time spent in the process would have been wasted.We are much delighted that it is now settled and looking forward to moving into our first house in UK.

Chris · 6 June 2023

★★★★★ 5/5

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Wai Lee block management for Waddington…

Wai Lee block management for Waddington Close is just the best!! He gets the jobs done!! Since he has been block management about 18 months now hd has done soo much…having all the communal ares painted, all new doors on out bin sheds as well as new locks for them, new door steps for our main front door!! He listens to us and what needs to be done he does it!! Very happy lady 😉

Diane · 11 October 2023

★★★★★ 5/5

Google

We were very ably guided through a prolonged house purchase with patience, good communication and warm good humour by Jaysuri Roach at Muswell Hill. Thanks to Jay and all the team.

V · 22 August 2025

★★★★★ 5/5

Trustpilot

Excellent advice and very effective teamwork

Having changed agents I have a good comparitive view and I can honestly say MG were incredibly impressive right from the start. The speed with which all the details were organised and the sophisticated use of technology to the efficiency of the people in the office up to and including Jenna, office manager, made the listing and viewing and administyration process was speedy and efficient. A good number of viewings were achieved and after two well handled price reductions a well qualified buyer made an acceptable offer. We are waiting to agree an exchange date so the sale can proceed.Specifically I would like to highlight the skills of Raphael Spiro Barrett, Senior Sales Negotiator who was my main contact and the quality service from Raph and his team. He has provided excellent advice all the way through and has guided the sale effectively, hopefully to conclusion very soon. Raphael and the whole MG team have been a pleasure to work with. Thanks to all of you

Paul · 24 May 2023

★★★★★ 5/5

Trustpilot

Smooth as anything

Smooth as anything Selling a property can be extremely stressful but thanks to Shuhan and other MG team members the process was almost seamless. Giving great advice and taking into account all my comments. With helpful nudges (Which I needed) along the way. A am very grateful to Shuhan and would highly recommend.

Isabel · 19 November 2024

★★★★★ 5/5

Trustpilot

Exceptional service provided by Mittio Mohammadian

Mittio was professional, friendly and went out of his way with his dealings with me for my property when it came to his role in lettings from start to finish. He kept me updated at all times and was responsive to any queries I had. He has exceptional negotiation and communication skills. He negotiated the rental and timing for moving in of tenants per my requirements. I highly recommend the services of Mittio.

Beejal · 26 April 2025

★★★★★ 5/5

Trustpilot

Declan worked really hard on the sale…

Declan worked really hard on the sale of our flat, and even though we encountered a lot of stumbling blocks he was continuously pushing it along to get it over the line. Declan is a very friendly estate agent and we enjoyed dealing with him, both in the sale of our flat and the purchase of our home, always being very easy to get hold of and communicating openly with us. Thanks so much Martyn Gerrard and Declan for the hard work and effort you put into this!!

Michaela · 9 May 2023

★★★★★ 5/5

Trustpilot

Wayne Ellis is great

Wayne Ellis is great. Friendly, knowledgeable, helpful - just the kind of person you want to have as you slog through the stressful process of finding and securing a new flat. Wayne was helpful throughout all stages of the process, for which I am very grateful.

AK · 22 January 2026

★★★★★ 4/5

Trustpilot

Competent team delivering results

We worked with a very competent team, specifically Jenna (manager) and Gabriela (our agent), who were the main members involved in the sale of our property. Jenna is knowledgeable about market pricing and made a fair assessment of the potential premium pricing as well as achievable market pricing. Gabriela, our main contact did not waste our time with constant viewing for the sake of creating traffic but was instead deliberate with selecting the right prospects leading to the final conclusion on the sale. She was attentive, responsive and nothing less than friendly throughout the whole process. We appreciate the collaboration and would choose MG again.

Yusuf · 27 April 2023

★★★★★ 5/5

Trustpilot

Five-star Arzu!

We were fortunate to deal with Arzu Fedai throughout a very protracted purchase of a residential property. From first phone contact to viewings, negotiations, progression and finally completion, Arzu personified excellent management of customer relationship. She went out of her way on so many counts to ensure that things proceeded despite delays caused by both our side and the seller. Arzu was very welcoming with a positive attitude throughout, putting customer relations first and foremost. Whether we dealt with her over the phone or via e-mail, Arzu presented with pleasant manners and utmost professionalism. She is truly a great asset to her branch and the industry as a whole.

Adam · 20 April 2023

★★★★★ 5/5

Trustpilot

I had a very positive experience with…

I had a very positive experience with Mittio during my letting process. He was professional, approachable, and genuinely understanding of my current financial situation. Rather than simply dismissing my circumstances, he took the time to listen and worked with me to find a suitable solution.

Ioanna · 30 May 2026

★★★★★ 5/5

Trustpilot

Scott and team recently took on the…

Scott and team recently took on the challenge of selling my rental property - I requested private sale only and gave them a two-week window. Scott was brilliant at nevigating a difficult situation with limited access to the house. The team arranged 8 viewings for a 2.5hour window and I received two cash offers. The house is now under offer and Scott and Jatin continue to be fully hands on and provide around the clock service. Scott has previously helped sell two of our properties and in both cases we achieved record prices and the process was as smooth as possible. That's why I didn't hesitate to turn to Martyn Gerrard this time round. I highly recommend Scott and team.

F · 16 March 2023

★★★★★ 5/5

Trustpilot

Great experience dealing with Alex!

Had a great experience dealing with Alex at Martyn Gerrard. His communication was excellent, and he is always professional, helpful and responsive. He made my experience very pleasant. Highly recommend!

Jay · 3 September 2026