Martyn Gerrard Muswell Hill reviews

★★★★★ 5/5

Google

Glenn Lewis is a fantastic person! He is empathetic & practical and is a great guide to have if you are buying or selling your home. For us it was our first home, so we were very nervous. Glenn, made us feel very comfortable and understood our requirements from day 1. He went great lengths to hunt for hidden gems for us. It took us almost 2 years to find our home!! Yes that long ... in that process, our budgets changed (thankfully for the better :). Glenn was extremely patient and literally hand-holded us through this journey. Unlike other agents, he never put any pressure on us at any stage. We made multiple visits to the same property, Glenn was always there with his signature smile! He talked through what worked & didn't work for us. He did research on each property and was able to tell us about them, which really helped us make decision. As a young family with limited budget, he helped us refine our search criteria. He even dissuaded us from some seeing some property (which I found online), if it had a noisy pub next door, etc. He never tried to hard sell, and always maintained that "it must feel right for you, after all you are going to live in it". If he is your agent, I am sure you will find your right home - whether it is through him or some other agency (in our case it was the latter) - but he definitely prepared us to successfully find our dream home. I only wish that the property was listed with MG, then Glenn would have shielded us from the second part of the journey - "buyer to owner", which was a painful experience. I usually do not write recommendations, but if not for Glenn we probably would have bought another property and regret it later, especially with the current Brexit climate. Thank you Glenn!!

Sabari · 2 July 2019

★★★★★ 5/5

Trustpilot

Daniel helped us with everything

Daniel put on the viewing, gave us advice and useful tips on securing the flat, and helped negotiate to get us and the landlord what we wanted. All the steps along the way were so easy as it was all done via different apps and helpful systems. Really good and easy experience

Lauren · 24 October 2023

★★★★★ 5/5

Trustpilot

Satisfied and recommended - Scott and Jatin

Thank you for your professional advice and recommendations. Martyn Gerrard has a professional team that assisted us in the sale of our property. They kept us informed regularly of the sale status and recommended the sale process and legal requirements. You had the patience and endurance to fulfil our requirements. We appreciate your efforts and hope we have another opportunity to work together. Thank you and best regards. Gurdip, Amar and Joe. 11th April 2023

Amar · 11 April 2023

★★★★★ 5/5

Trustpilot

Great estate agent

The Winchmore Hill team gave an excellent service. Both Dinesh and Afina were helpful and reassuring throughout the sale of my property. They were proactive and kept me up to date. It made the whole experience a lot less stressful.

London · 27 June 2024

★★★★★ 5/5

Trustpilot

Would highly recommend Declan

Would highly recommend Declan. Very polite and professional. Will definitely be recommending to friends and family. Thank you so much for a great service.

Tony · 7 July 2023

★★★★★ 5/5

Google

FIRST TIME HOME BUYERS I can’t thank Chris Antoniou and Martyn Gerrard (Muswell Hill branch) enough for all they have done. Chris helped us secure the house we fell in love with and guided us through with great efficiency and kindness, especially as buying a house for the first time can be quite a daunting process! He was always at the end of the phone should we need him and was always on hand to answer our questions big or small! Thank you again for helping us find our dream Home.

Portia · 4 May 2019

★★★★★ 5/5

Trustpilot

Great experience

Oliver was so helpful, well presented and polite. He kept in touch and really went out of his way to help me out. In the end I found something better suited but Oliver really made the experience just that extra mile. I really appreciate everything he did to help me out.

Brett · 10 November 2023

★★★★★ 5/5

Google

I had been looking for a property in Muswell Hill for a long time and I contacted Martyn Gerard Muswell Hill office via the internet as well as many other property agents. Andy Christophi from MG Muswell Hill office has been amazingly helpful throughout my search for a home. He was efficient, very friendly, very patient and honest with me as well being very proactive. He got a grasp of what I was looking for very quickly and what my needs were in terms of criteria and budget. He understood my personality and never made me question his professionalism and fairness at the same time. It was a pleasure working with Andy. He was very responsive to all my questions and he caught up with me at times when I was too busy to call and ask what was going on. I have dealt with different agents in the area and he definitely stands out. MG Team must be proud of him, he is an asset to his company. I would absolutely recommend you work with him.

Ece · 8 April 2019

★★★★★ 5/5

Google

Jaysuri Roach managed the sale of our home. He was proactive, responsive and professional at all times. It was a smooth and positive experience for us from start to finish - which I never thought I’d say about a house sale! He thought ahead and pre-empted things, kept the momentum going and always called rather than emailed which felt a lot more personal and was really appreciated. Thanks Jay!PositiveResponsiveness, Quality, Professionalism, Value

Laura · 24 August 2021

★★★★★ 5/5

Trustpilot

Zoe is a loyal help and making the renewal process easy!

Zoe has been an excellent help making the transitions smooth every year with new/ or existing tenants. We’ve been a customer of MG for a long time now and Zoe has helped us along the way, it’s highly appreciated!

Emre · 9 July 2024

★★★★★ 5/5

Trustpilot

Martyn Gerrard Estate Agency helped us…

Martyn Gerrard Estate Agency helped us find an apartment, we had a very good experience with this agency. Adam Peerthy is our professional agent, he will always answer and explain all questions. Thanks to this professional team. I will recommend this agency to my friends. Thank you

Sergiu · 4 February 2024

★★★★★ 5/5

Trustpilot

Highly satisfying services

Very professional real estate services. They are so transparent with the clients. Unlike other RE agents, Martin Gerrard agents promptly responds. Titas Juskevicius was super helpful and responsive. He did his best to smoothen the process. Much appreciated.

Waleed · 25 July 2024

★★★★★ 5/5

Trustpilot

Fantastic experience buying through Jenna at Martyn Gerrard

We are about to complete on our house purchase and have to say that Jenna, who has managed the entire process from the beginning, has been absolutely fantastic. She is a true professional, responsive, direct and honest and has gone above and beyond to keep the process moving forward whilst supporting us each step of the way. She is exactly the type of professional everyone needs when trying to buy or sell their home!

S · 27 April 2023

★★★★★ 5/5

Trustpilot

Fantastic agent

Fantastic agent, definitely the best letting agent I've dealt with in the area! Panikos has been great from day 1.

Phill · 4 October 2023

★★★★★ 5/5

Trustpilot

Adam was amazing at finding me a place…

Adam was amazing at finding a place that met my specs and was considerate and understanding of my requirements. I felt that I could trust him when reviewing properties as he paid attention to details and was very accommodating.

Masuda · 2 July 2024

★★★★★ 5/5

Trustpilot

Martyn Gerrard are extremely professional

Martyn Gerrard were great to work with. They always did what they said they were going to do...not always my experience with some estate agents! The valuation process, advice and mechanics of getting photographed, particulars agreed, viewings arranged and negotiating with interested buyers, coordinating the other elements of the chain...all went extremely smoothly. Not to mention achieving the price suggested. We couldn't have expected any more. Bravo Martyn Gerrard...and Mark and Annie!

Stephen · 16 June 2023

★★★★★ 5/5

Trustpilot

Jay Yildirim

Jay has been utterly professional, attentive and responsive with exceptional communication skills and a great sense of humour! Everything you need in a good agent!

Aria · 18 May 2023

★★★★★ 5/5

Trustpilot

Reliable, Expert

Martin Gerrard know the area inside out. Jenna the sales manager has been involved with the sale of a huge % of the local properties over a long period and hence is able to give great advice to buyers and sellers. She helped set a successful strategy, then remained involved whilst her team did a fantastic job of keeping us up to date through all the inevitable twists and turns.

Benjamin · 1 August 2023

★★★★★ 5/5

Google

I had been looking for a property in Muswell Hill for a long time and I contacted Martyn Gerard Muswell Hill office via the internet as well as many other property agents. Andy Christophi from MG Muswell Hill office has been amazingly helpful throughout my search for a home. He was efficient, very friendly, very patient and honest with me as well being very proactive. He got a grasp of what I was looking for very quickly and what my needs were in terms of criteria and budget. He understood my personality and never made me question his professionalism and fairness at the same time. It was a pleasure working with Andy. He was very responsive to all my questions and he caught up with me at times when I was too busy to call and ask what was going on. I have dealt with different agents in the area and he definitely stands out. MG Team must be proud of him, he is an asset to his company. I would absolutely recommend you work with him.

Ece · 11 July 2018

★★★★★ 5/5

Trustpilot

Respectful and patient

I called the other day and spoke to Antony on the phone, he was a great help as I know I can be quite annoying with questions but he stayed with me and talked me through any queries I had. 10/10 :)

Ellis · 26 April 2024

★★★★★ 5/5

Trustpilot

Accommodating and professional

Titas was very accommodating during my property search. He showed me a few places in the area that met all my criteria. He has great attention to detail, is very kind and professional. Although I found a property through another agent, I would definitely recommend Martyn Gerrard, particularly Titas.

Roxanne · 29 November 2023

★★★★★ 5/5

Trustpilot

Ben was great

I have seen many estate agents in the last 6 months, but Ben Power was one of the best. Good knowledge and very friendly.

Nancy · 30 May 2023

★★★★★ 1/5

Trustpilot

UNPROFESSIONALISM TOWARDS THE POTENTIAL CUSTOMERS

Found a listing on Zoopla by this company, got in touch with them and told them to either email me the details of the tenancy and send me the video of the apartment, if the apartment met my needs and requirements I was ready to pay the holding deposit for this property, they told me that they will get in touch with me as soon as they can, week goes by, they never do. No email no phone call no what’s app message, even though I specifically asked them to get in touch as soon as they can. Now the property is off the market. I do not understand why make all these promises and lose a potential customer by not getting in touch with them.

Muslim · 19 August 2022

★★★★★ 5/5

Google

I’ve had a great experience with Martyn Gerrard so far! Special thanks to Anthony Whyte from the Muswell Hill branch for making my move-in process so smooth and for being so friendly and easy to deal with.

Elisabeth · 24 July 2024