Trusted Agent profile · Mumbles, Swansea

Verified

Dawsons Mumbles Sales & Lettings reviews

★★★★★ Excellent

299 reviews across 3 platforms

77 Newton Road, Mumbles, Swansea, SA3 4BN

Part of Dawsons, see every office.

Dawsons's office in Mumbles, Swansea, at 77 Newton Road, is rated 4.7 out of 5 across 299 reviews on three platforms, including 237 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

237

Reviews on Google

This office

Facebook logo

3.0 / 5

10

Reviews on Facebook

Business-wide

View Agents logo

4.9 / 5

52

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Dawsons Mumbles

Mumbles is an absolutely charming coastal village located to the west of The City of Swansea. The beachside promenade meanders along the coast with parks, cafes and ice cream parlours situated en-route. The village itself offers a full array of quality restaurants, chic wine bars and individual boutiques. The area is popular with families due to the beautiful parks, award winning family friendly beaches and excellent school catchments. Mumbles was recently listed in The Sunday Times as one of the best places to live for families and is known locally as the gateway to the Gower Peninsula which was bestowed the first ever designated area of natural outstanding beauty, with beautiful award winning beaches, interesting coves to explore and breath-taking coastal walks to enjoy. Benefiting from acres of wooded valleys and picturesque parks to enjoy. Alongside our award winning beaches, scenic coastal paths and Marina we are blessed with great sporting facilities. With championship golf courses, Olympic sized swimming pool and a full array of water sport activities to enjoy. Culturally benefiting from museums, galleries and theatres with a centre dedicated to celebrating the works of Dylan Thomas. Swansea offers a direct line to London and Cardiff International Airport is approximately 45 minute drive We are delighted to have been awarded 'Gold' for best Letting Agent of the Year 2015', by the Sunday Times

Awards

The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Mumbles office, from every platform, shown as written. First names only.

5/5

Google

I just want to thank everyone at Dawsons for an incredible service! They assisted me with selling my property and we completed within 5 weeks! I am so impressed in how professional they were from start to finish. I will highly recommend the Mumble branch and thanks again!!!!!!!!! Nick.

Nicholas · 22 August 2022

Agent replied · 6 February 2024

Dear Nicholas It was our pleasure! We strive to provide outstanding service, always listening … More

5/5

Google

We have rented our home through Dawsons Mumbles for a number of years and have always found James and everyone in the Lettings team to be very helpful.

David · 20 March 2024

Agent replied · 6 February 2024

Hi David, Thank you for your 5-star review, we will be sure to pass your lovely words on … More

5/5

Google

First contact with Dawson’s was very professional, met Ashley who was friendly and approachable and great knowledge of the local area. I asked many questions which were answered and not pressured to end the meeting, …

Tam · 16 September 2023

Agent replied · 6 February 2024

Hello Tam, Thank you so much for taking the time to leave us this lovely review for Ashley … More

5/5

Google

We have lived in our property for forty one and a half years and it was a sad time to leave but growing older we needed to downsize. Dawson’s of Mumbles acted very professionally and steered us through from beginning to end with no problems …

Charles · 16 September 2022

Agent replied · 6 February 2024

Good afternoon Mr Billings Thank you very much for the 5* Review. We appreciate the time you have taken to … More

5/5

Google

Excellent service from Ashley, Gareth and all team at Dawson Lettings. Supported by a top notch team of tradespeople. It has been a pleasure. Thank you.

Kevan · 20 March 2024

Agent replied · 6 February 2024

Hello Kevan, We are so pleased to have provided an excellent service to you, from the Mumbles … More

5/5

Google

The team at Dawson's were absolutely amazing. They kept us informed brilliantly throughout the whole process. Thank you so much for everything.

Anna's · 3 June 2024

Agent replied · 6 February 2024

Good morning It has been a pleasure working with you! We always aim to deliver a positive … More

5/5

Google

We looked at a number of properties with Dawsons and they were always very helpful, professional and very honest about the pros and cons. I was particularly impressed by the help provided to nudge things along when the legal to-ing and fro-ing slowed to snail's pace!

Elizabeth · 22 August 2022

Agent replied · 6 February 2024

Good afternoon Elizabeth Many thanks for your 5 star review- we really appreciate the time you have taken … More

5/5

Google

Lewis Hunter supported me through my house sale, he responded to any questions i had proffessionally and responded quickly. He updated me regularly through out the process. He has been a pleasure to deal with, he is an asset to the Clitheroe branch. I would not hesitate to recommend him or mortimers to my friends and family. The Clitheroe branch and all the staff do a great job,

Anita · 16 June 2023

5/5

Google

Ease of setting up tenancy. Go out of the way to accommodate our needs for dates/ timing. Always answer our requests quickly and efficiently.

Indigo · 20 March 2024

Agent replied · 6 February 2024

Hi Indigo, Thank you so much for your kind words and your 5-star review for our mumbles … More

5/5

Google

First class attention and interest in their Customers, with everything clearly explained. A real pleasure to have dealt with all members of the Sales Team, and nothing was too much trouble for them to do! Thank you.

John · 20 March 2023

Agent replied · 24 March 2024

Hello Mr Algar Many thanks for taking the time to write a review and provide such positive … More

5/5

Google

First class attention and interest in their Customers, with everything clearly explained. A real pleasure to have dealt with all members of the Sales Team, and nothing was too much trouble for them to do! Thank you.

John · 13 March 2023

Agent replied · 6 February 2024

Hello Mr Algar Many thanks for taking the time to write a review and provide such positive feedback for our sales team. We take immense pride as a reputable, respected, and trusted agency with a longstanding history and affiliation with Swansea and our communities. We are passionate about helping and supporting our clients further validated by the testimonials we receive. Thank you once again and we hope to see you soon. Kind Regards, Emma and the Mumbles sales team

5/5

Google

Recently viewed a property with Dawsons via the mumbles office. Was greeted with a very warm welcome and informative agent called Jasmine.

Callum · 20 March 2024

Agent replied · 6 February 2024

Hi Callum Thank you so much for your 5-star rating and wonderful review for Jasmine. Thank … More

5/5

Google

Having had some experience with other estate agents in the area I found all of the staff I dealt with at Dawsons Estate Agents to be extremely proactive, professional and responsive. I highly recommend Dawsons to anyone wishing to sell their home.

S · 22 August 2022

Agent replied · 6 February 2024

Good afternoon Thank you for your 5 star review. We pride ourselves on customer services and … More

5/5

View Agents

Nicky eastman

Have just sold, and bought a property through dawsons in mumbles. All the staff were so helpful and kept us updated and informed right throughout the whole process. Our main dealings were with Sam and April and any queries or concerns we had were dealt with efficiently and quickly. I cannot recommend them highly enough. Ver professional and friendly service.

Nicola · 15 January 2016

Agent replied · 26 February 2018

We thank you for using Dawsons, Should we be able to assist you in the future please do not hesitate to contact us.

5/5

Google

Excellent service received from all at Dawsons Mumbles for the sale of my sisters house. Always friendly, helpful, supportive and professional. Easily contacted and was kept informed at all stages of the sale. Would definitely recommend.

Karene · 20 March 2023

Agent replied · 6 February 2024

Dear Karene It has been fantastic working with you during the property transaction, and we … More

5/5

Google

Professional supportive from viewing to completion. Sam was always there keeping me updated and advising at times.

Wilf · 16 June 2023

5/5

Google

Amazing team. Have supported me very well during the sale of my sister’s apartment. Have always been upto date with everything and ensured I was too. Can’t thank them enough.

Julie · 22 August 2023

Agent replied · 6 February 2024

Good morning Julie Exceptional customer service really is what we pride ourselves on. We know how … More

5/5

View Agents
Tenant

Efficient, friendly and helpful service

Rhodri Francis-Hopkins From the onset Rhodri was friendly and helpful coupled with this was a great efficiency and competency could not fault the service although only a young man his mature and polite approach was excellent felt we were in extremely capable hands

Gary · 20 January 2016

5/5

Facebook

I had no end of help both from Tracy and James and nothing was too much trouble considering how much I used their services. I would have no hesitation in recommending them to anyone looking for excellent service and help when it is most needed. Regards to you all at the company.

Dennis · 24 June 2020

Agent replied

Just to add that Tracy and James are at the Morriston branch.

5/5

Google

Incredibly helpful, friendly and nothing is too much trouble. Jack from the Mumbles branch in particular has gone above and beyond to help us find our dream home. Highly recommended estate agents. Thank you!

Hilary · 20 March 2023

Agent replied · 6 February 2024

Good afternoon Hilary We are thrilled to have had the opportunity to work with you as we just love … More

5/5

Google

Sam did a superb job to ensure that the chain did not collapse, in turn ensuring our property sale went through.

Luke · 16 June 2025

5/5

Google

I have no hesitation in recommending Dawsons Mumbles for the efficient and friendly service they provided in the sale of our house. After over 30 years in the house it was a daunting prospect that faced us but …

Michael · 16 September 2022

Agent replied · 6 February 2024

Dear Mr Baglow Many thanks for your 5 star review. We know how difficult the experience can be … More

5/5

View Agents
Seller

sale of our property

We would like to thank all the staff involved with the sale of our property. From start to finish it was handled in a friendly professional manner which we would be very happy to recommend to other people. We would like to wish you all the very best for the future. Thank you again. Karen & Tony.

Tony · 28 November 2016

Agent replied · 8 December 2016

Tony, It was a plesure assisiting you thoughtout the sales process and we wish you the very best in your new home from all the team in Mumbles

5/5

Google

Excellent service from the team, helped me every step of the way with the sale of the property. I cannot thank them enough and would happily recommend Dawsons! Many thanks to all concerned.

Pat · 20 March 2023

Agent replied · 6 February 2024

Good afternoon, Pat It has been a pleasure working with you! We always aim to deliver a positive … More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dawsons's Google reviewsLeave Dawsons a review

Questions about Dawsons Mumbles Sales & Lettings

How many reviews does Dawsons Mumbles Sales & Lettings have?

Dawsons's Mumbles office has 299 reviews across three platforms: 237 on Google, 10 on Facebook (across the whole business), 52 on View Agents.

What is Dawsons Mumbles Sales & Lettings's rating?

Dawsons Mumbles Sales & Lettings is rated 4.7 out of 5 across all 299 reviews, and 4.8 out of 5 on Google from 237 reviews.

What do sellers say about Dawsons Mumbles Sales & Lettings?

16 reviews from sellers, rated 4.9 out of 5 on average. For example, Jason wrote: "The team at Dawsons Mumbles Branch provided a fantastic service throughout the sale of my property. Early on Sam and Andrea were able to give us a realistic ..."

What do buyers say about Dawsons Mumbles Sales & Lettings?

11 reviews from buyers, rated 4.7 out of 5 on average. For example, Mick wrote: "We were buying a house in the Mumbles.. We were selling our place in England. Dawsons were acting for the vendor in the Mumbles. There were many times our sale ..."

What do landlords say about Dawsons Mumbles Sales & Lettings?

8 reviews from landlords, rated 5.0 out of 5 on average. For example, Jackie wrote: "It was a big decision to make when we decided to give up letting out our lovely holiday cottage to holiday visitors as we have had the same visitors return year ..."

What do tenants say about Dawsons Mumbles Sales & Lettings?

11 reviews from tenants, rated 5.0 out of 5 on average. For example, Simon wrote: "Samantha proved herself to be an efficient professional agent who supported the successful completion of a rental deal for a property that fulfils so much of my ..."

Has Dawsons won any awards?

Yes. In The Trusted Agent 2026 awards: Dawsons, Swansea won Trusted Agent.

Where is Dawsons's Mumbles office?

Dawsons Mumbles Sales & Lettings, 77 Newton Road, Mumbles, Swansea, SA3 4BN.

The Trusted Agent

Is this your office? Claim your page.