Trusted Agent profile · Mumbles, Swansea
Verified
★★★★★
299 reviews across 3 platforms
77 Newton Road, Mumbles, Swansea, SA3 4BN
Part of Dawsons, see every office.
Dawsons's office in Mumbles, Swansea, at 77 Newton Road, is rated 4.7 out of 5 across 299 reviews on three platforms, including 237 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
237
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
52
Reviews on View Agents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The team at Dawsons Mumbles Branch provided a fantastic service throughout the sale of my property. Early on Sam and Andrea were able to give us a realistic ...Read all 16 from sellers
We were buying a house in the Mumbles.. We were selling our place in England. Dawsons were acting for the vendor in the Mumbles. There were many times our sale ...Read all 11 from buyers
It was a big decision to make when we decided to give up letting out our lovely holiday cottage to holiday visitors as we have had the same visitors return year ...Read all 8 from landlords
Samantha proved herself to be an efficient professional agent who supported the successful completion of a rental deal for a property that fulfils so much of my ...Read all 11 from tenants
Mumbles is an absolutely charming coastal village located to the west of The City of Swansea. The beachside promenade meanders along the coast with parks, cafes and ice cream parlours situated en-route. The village itself offers a full array of quality restaurants, chic wine bars and individual boutiques. The area is popular with families due to the beautiful parks, award winning family friendly beaches and excellent school catchments. Mumbles was recently listed in The Sunday Times as one of the best places to live for families and is known locally as the gateway to the Gower Peninsula which was bestowed the first ever designated area of natural outstanding beauty, with beautiful award winning beaches, interesting coves to explore and breath-taking coastal walks to enjoy. Benefiting from acres of wooded valleys and picturesque parks to enjoy. Alongside our award winning beaches, scenic coastal paths and Marina we are blessed with great sporting facilities. With championship golf courses, Olympic sized swimming pool and a full array of water sport activities to enjoy. Culturally benefiting from museums, galleries and theatres with a centre dedicated to celebrating the works of Dylan Thomas. Swansea offers a direct line to London and Cardiff International Airport is approximately 45 minute drive We are delighted to have been awarded 'Gold' for best Letting Agent of the Year 2015', by the Sunday Times
The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Mumbles office, from every platform, shown as written. First names only.
5/5
GoogleMortimer have been so helpful and professional throughout the process of our house sale, All the team have been great in explaining the process and keeping us well informed throughout, We would highly recommend them, Thank you all very much,
Many thanks for the 5* review. We are happy the team have been able to assist.
5/5
GoogleProfessional team at Dawsons very helpful and precise. James has helped me alot whenever I asked for any support he just respond in no time. …
Hi Mohammed, Thank you for your 5-star review, we will be sure to pass your kind words on to … More
5/5
View AgentsQuick sale
Dawsons, mumbles, showed great professionalism during the initial valuation visit. Subsequently, I was very impressed with the high quality photographs taken. The property was advertised in the showroom and on the internet very quickly and as a result, it as under offer within two weeks. Very impressive My thanks to a professional and courteous staff.
Hi Graham , Thanks for the taking the time to leave this review - We hope your happy in your new home and if in the future you need any further assistance don't hesitate to come back to us.
5/5
View AgentsExcellent sold two houses both in one week.
we all know how stressful moving house can be and we were selling my daughters house and ours at the same time. The staff at Dawson's mumbles were always there to answer even the most trivial concerns and most importantly they always got back to you. All the staff did that extra mile for you.
Hi Carol , Thanks for the taking the time to post this review , all of us at Mumbles are glad that both sales went through quickly and smoothly - If in the future you need any further assistance don't hesitate to come back to us.
5/5
GoogleI would highly recommend Dawsons Estate Agents branch in mumbles. The staff were friendly efficient and professional throughout our dealings with them. I am very grateful for their help and wish them all the very best.
Good afternoon Mr Roberts We're always thrilled to have clients who are happy with our level of service! … More
5/5
GoogleAll staff at Dawsons Mumbles were exceptionally helpful.Whilst on holiday my buyer withdrew and the staff organised alternatives immediately.Very impressed
1/5
FacebookBy far the WORST estate agents ever known! Not one member of staff have any sort of customer service, avoid 53 PENTREMALWED ROAD at all costs! They don’t fix the problem they just paint over the damp. My daughters £1000 pram had to be thrown because damp issues weren’t solved. Along with numerous of other items. After we terminated our contract, handing the keys back on the 1st they think they can justify charging us 8 days until new tenants move in so the landlord can paint over the issues ????????? because that’s all will be done. 1.5 years we put up with it, you shouldn’t of received rent at all living in this, never mind trying to get money out of us when we’ve handed the keys back! INSPECTIONS every 3 months are a load of s***. Don’t know why you waste the time giving these people job titles as they just think they are doing you a favour (as they’ve stated numerous of times) “not like it’s there job or anything” AVOID AVOID AVOID
5/5
GoogleCould not speak too highly of the staff. They all acted extremely professionally in a friendly manner throughout the sale of our property.
Good morning Christopher Many thanks for your 5 star review and positive feedback, the team are very … More
4/5
View AgentsSupported a rapid sale with professionalism
Purchased from out of area and appreciated staff excellent local knowledge of property values and sales patterns, all delivered with a friendly manner. Communication, updates and general support during the process was good, particularly at the point of negotiation. Provided excellent suggestions on local surveyors and solicitors. Would strongly recommend.
Thank you for kind word, I We hope you have settled into your new home.
5/5
GoogleWe found Ashley to be helpful, informative and knowledgable on our viewing!
Hello and thank you so much for taking the time to provide Ashley with a great 5* review following your recent viewing. It really does highlight to our clients and back to the team that we are consistently providing the high quality … More
4/5
GoogleI’ve had a consistently very responsive service from Dawson’s estate agents. Everyone has been helpful and efficient and a pleasure to talk to. The experience has made the process of purchasing easier.
Hi Greta Many thanks for your star review- we really appreciate it! … More
5/5
View AgentsVery friendly, helpful people.
Dawsons have let two properties for me for several years and have always found lovely tenants for me. I love the friendly staff, particularly Gemma, Rhodri, and Tracy who are always cheerful and helpful.
5/5
GoogleHome. Thanks to Dawsons we found our home, a perfect place to relax after a day at work. …
Hi Adriano, Thank you so much for taking the time to leave Ashley a 5-star review and some … More
5/5
FacebookI emailed Dawsons re: rental property enquiry and was promptly contacted by Branch Manager, Kristian Davies. My subsequent questions were also answered in a timely fashion. An amazing first impression of Dawsons and a true commitment to providing outstanding customer service. Highly Recommend!
Thank you so much for your lovely words, our teams have worked extremely hard to upkeep our fantastic customer service throughout the pandemic and this confirms we must still be doing it right. Have a lovely weekend.
5/5
GoogleGreat company to deal with. Lewis Hunter in particular has been a pleasure to work with, being proactive liaising with the different parties to smooth the sales process along. Would definitely recommend.
Charlie, thank you for your positive comments for Lewis. It was a pleasure to guide you through and help you any way we could.
5/5
GoogleFantastic from start to finish of our sale. Thank you!
Hi Helen Thank you for the review - the team are very appreciative of your kind words. We … More
5/5
View AgentsLandlord review
I have rented my property out through Dawsons for three years. My reason for choosing Dawsons was because of their marketing reach and their strong presence in the area. This has ensured that I haveI secured tenants promptly and that gaps between tenancies have been limited to a maximum of three weeks. I have found Dawsons offers an excellent customer service from setting up of the tenancy through to management and closure of tenancy. They have been flexible to respond to my specific requirements and have offered me sound and prompt advice throughout on things like what to upgrade, what not to waste money on, repairs etc. As I don't live in the area it has been important for me to know that the property is in good hands.
5/5
GoogleI have both bought and sold properties through Dawsons who have been incredibly professional, friendly and helpful from start to finish. Would highly recommend.
Good morning Lucy Thank you for taking the time to post a 5 star review and provide such positive … More
5/5
GoogleExcellent service , particularly good communication from Claire
Dear Mr and Mrs Tapley Thank you for taking the time to complete a review for our sales team, and in … More
5/5
GoogleAll the staff at Dawson’s have made the sale of my house a smooth process. Always available with good advice & keeping me updated . My grateful thanks.
Hi Wenna Thank you for such a lovely review! … More
4/5
GooglePositive experience overall. Difficult property to sell but Dawsons offered regular advice to improve the situation and offer the best chances of sale. Good local knowledge too.
Hello Mr Bishop It has been a pleasure working with you and we appreciate you taking the time … More
5/5
GoogleExcellent service and communication, as always!
Hello Tim Thank you so much for leaving this kind five-star review for our Mumbles branch, … More
5/5
GoogleFab service from start to completion.
Hi Kevin, Thank you so much for taking the time to leave us a 5-star review, we are … More
5/5
GoogleDawson’s have kept in contact throughout the buying experience and we’re helpful from the initial finding of the property through to the completion of the sale
Hello Angie Thank you very much for the review - it was wonderful to read. At Dawsons, we … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dawsons's Mumbles office has 299 reviews across three platforms: 237 on Google, 10 on Facebook (across the whole business), 52 on View Agents.
Dawsons Mumbles Sales & Lettings is rated 4.7 out of 5 across all 299 reviews, and 4.8 out of 5 on Google from 237 reviews.
16 reviews from sellers, rated 4.9 out of 5 on average. For example, Jason wrote: "The team at Dawsons Mumbles Branch provided a fantastic service throughout the sale of my property. Early on Sam and Andrea were able to give us a realistic ..."
11 reviews from buyers, rated 4.7 out of 5 on average. For example, Mick wrote: "We were buying a house in the Mumbles.. We were selling our place in England. Dawsons were acting for the vendor in the Mumbles. There were many times our sale ..."
8 reviews from landlords, rated 5.0 out of 5 on average. For example, Jackie wrote: "It was a big decision to make when we decided to give up letting out our lovely holiday cottage to holiday visitors as we have had the same visitors return year ..."
11 reviews from tenants, rated 5.0 out of 5 on average. For example, Simon wrote: "Samantha proved herself to be an efficient professional agent who supported the successful completion of a rental deal for a property that fulfils so much of my ..."
Yes. In The Trusted Agent 2026 awards: Dawsons, Swansea won Trusted Agent.
Dawsons Mumbles Sales & Lettings, 77 Newton Road, Mumbles, Swansea, SA3 4BN.
