Every review we hold for the Mumbles office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAshley was a pleasure to deal with. She kept us well informed throughout the process and quickly helped with any (of the many!!) questions I had! Friendly and efficient service from beginning to end.
Abby · 12 April 2023
Agent replied · 6 February 2024
Hello Abby,
Thank you so much for taking the time to leave us this lovely review for Ashley. We are so pleased that we were able to answer your questions and provide a 5-star service. We are always on hand to assist should you need us in the future, please dont hesitate to get in touch with us or pop into the branch.
We will be sure to pass your fantastic feedback on to Ashley who will be so pleased with your kind words.
Many thanks once again,
Kind Regards
Kristian and the team at Mumbles Lettings
★★★★★ 5/5
GoogleDawsons were excellent in progressing our purchase in Mumbles and liaising with the seller. They coordinated flawlessly with the details of the purchase and expedited progress from all parties. A five star performance / much appreciated!
John · 2 July 2025
Agent replied · 31 August 2025
Thank you so much for your 5-star review. We are delighted to hear that the team at Mumbles were able to help progress your purchase smoothly and efficiently. Coordinating all parties can be complex, so it’s fantastic to know you felt well-supported throughout. We truly appreciate your kind words and wish you every happiness in your new Mumbles home.
Naomi - Marketing
★★★★★ 5/5
GoogleMy husband and I attended a what can best be described as an ‘interesting’ viewing with Megan recently.
I am a rental landlord I have viewed a large number of properties over the past 14 years and worked with many estate agents. I was very impressed by Megan; she acted with courtesy and great professionalism throughout.
Helen · 8 October 2024
Agent replied · 24 March 2024
Dear Ms Taylor
It was a real pleasure working with you! Thank you very much for taking the time to write a review for the team and for such positive feedback for Megan - our Property Sales Consultant.
Thank you for instructing us, your local agent and we hope to see you in the near future!
Kindest Regards,
Emma and the Mumbles sales team
★★★★★ 5/5
View AgentsSale of Newton property
Dawsons Mumbles have been fantastic throughout the sale of our property. An exceptional service and would recommend them to anyone selling a house as they have a friendly reliable team who keep you informed throughout the whole process. Our house was also sold very quickly. A big thank you to Andrea and the rest of the team.
Carl · 6 June 2017
Agent replied · 26 February 2018
Thank you for your kind word, Should you require any assistant in the future please dont hesitate to give us a call,
★★★★★ 5/5
GooglePurchased a home via Dawsons. Had a great experience with them. Agents were all very friendly, helpful, professional and reliable. I wouldn't hesitate to recommend them to purchase or sell a home through.
Maggz · 20 March 2023
Agent replied · 6 February 2024
Hi Maggz
Thank you for your review and we are so pleased that you are happy with the … More
★★★★★ 5/5
GoogleEmma and the team at Mumbles did a great job in getting the sale of our house over the line. Always kept informed with great communications throughout
Nicholas · 22 August 2023
Agent replied · 6 February 2024
Good afternoon Nicholas
Thank you for your review and we are so pleased that you were satisfied with the … More
★★★★★ 5/5
GoogleWe made a house purchase with Dawsons - Emma knew what we wanted and found our house. Amanda in sales progression is first class. If you are selling putting your property with Dawsons would be a wise move.
Dawn · 22 August 2022
Agent replied · 6 February 2024
Hello Dawn
Thank you for taking the time to leave us such a glowing 5* Review! We are … More
★★★★★ 5/5
GoogleA well organised sales team. There was excellent communication and feedback throughout the early stages of the sales process, which culminated in a professionally prepared sales pamphlet. Nothing was too much trouble. All the staff were …
David · 16 September 2022
Agent replied · 6 February 2024
Dear Mr Hurlock
It is wonderful to read such positive feedback for the team - thank you for … More
★★★★★ 5/5
GoogleVery impressed with the service offered from putting house on the market until the completion date. Kept me informed from start to finish of the sale many thanks to James ,Ella and Lewis.Very impressed with the professional service.Michael Gorrighan
Michael · 16 June 2022
Agent replied · 16 June 2026
Hi Michael,
Thank you for the great feedback!
We're really pleased you were happy with the level of service provided throughout your sale & we wish you all the best for the future!
The team at Mortimers, Clitheroe.
★★★★★ 5/5
GoogleDawson's communication throughout the sale was first rate. Selling can be a stressful and emotional time and Dawson's team provided a seamless and very professional service. Thank you very much.
Stephanie · 1 August 2025
Agent replied · 31 August 2025
Thank you so much for your kind words. I’m really pleased to hear you felt supported throughout your sale, we understand how emotional the process can be, and it means a lot to know our team helped make it as smooth and stress-free as possible. On behalf of all of us here in Mumbles, thank you again for choosing Dawsons.
Warm regards,
Emma
Sales Manager, Dawsons Mumbles
★★★★★ 5/5
View AgentsRebecca an agent who is a truly professional.
Rebecca accompanied two visits to a property. Her professional approach was evident from the beginning. She was well informed, and allowed us to see the property without too much intrusion. She was warm and encouraging. I have seen many houses but Rebecca was head and shoulders above other agents I have dealt with.
Pat · 6 December 2016
Agent replied · 8 December 2016
Thank you so much for your kind words, It is so lovely to hear the hard work and proffessional approach of staff members is recieved so positively
★★★★★ 5/5
GoogleI have found Mumbles branch of Dawson’s to be particularly knowledgeable and proactive. Sarah is a joy to deal with, and takes pride in her role, offering supportive advice and guidance on properties.
Highly recommended!
Alun · 22 August 2022
Agent replied · 6 February 2024
Dear Alun
Thank you for your kind reviews and 5* rating. It has been a pleasure to help … More
★★★★★ 5/5
GoogleExcellent service once again from Emma and all the team at Dawsons in Mumbles.
Mike · 20 March 2024
Agent replied · 6 February 2024
Dear Mr Cox
It has been a pleasure working with you once again! We always aim to deliver a … More
★★★★★ 1/5
GoogleGot too be the worst customer service
Sent loads of emails phoned and nothing back
Don’t think they want to sell properties
Michael · 20 September 2025
Agent replied · 20 March 2026
Good afternoon, thank you for taking the time to leave your feedback. We’re sorry to hear you feel disappointed with your recent experience.
Unfortunately whilst we tried to assist with your viewing requests, viewing options were limited due to the short timeframe available along with your time constraints, and also due to the occupation of the properties. We always aim to deliver the highest level of service, and understand that our Mumbles team are hoping to remain in contact to support you with your property search further.
Naomi
Marketing
★★★★★ 5/5
Google100% recommend! Thank you, Tara, for the exceptional service , patience and care that you offered us throughout our journey of finding the perfect property. Perfect time manager and detailed explanation that clarified all our questions . We cannot thank you enough for all the support and we look forward moving in to our new property.
Miklo · 3 June 2024
Agent replied · 22 February 2024
Hello Miklo,
Thank you so very much for taking the time out of your day to leave this lovely review for Tara in our Mumbles Lettings office. We work hard to help our clients find their perfect home and are delighted that we were able to assit you with yours.
Customer experience and service is something that we pride ourselves on at Dawsons and therefore cannot thank you enough for taking the time kind words of support for Tara. If we can be of any further assistance in the future please do not hesitate to come back to us.
Many thanks
Kristian and the team at Mumbles Lettings
★★★★★ 5/5
GoogleMy family used the rothwell team to purchase their new home and they were amazing! Thank you so much!
Anaiya · 13 September 2025
Agent replied · 13 May 2026
Pleased we could support your family Anaiya, thanks!
★★★★★ 5/5
GoogleHighly recommended. Ben gave us good advice on the value of our property, and this was followed up by Geraldine who kept us up to date and fully informed throughout the whole sales process. Having bought and sold many properties over the years, this must rate as possibly our best experience. Well done!
Sean · 16 June 2024
Agent replied · 16 June 2026
Thanks Sean, appreciate the feedback and glad we could help👍 …
★★★★★ 5/5
View AgentsThanks and appreciation
Dear Sammantha
I would like to convey my deepest thanks and appreciation to you for the sincere efforts that you have been offering to me to secure my new rental property. I really appreciate your unlimited cooperation and immediate responses with whatever inquiries I obtain.
I and my family will never forget your help that you offered to us when signing the household agreement.
Finally, I can say that you are perfectly representing Dawsons Agency with your unique communication skills and courtesy in addition to the notable quality what you do.
Thank you very much …
Salem · 30 November 2015
★★★★★ 5/5
View AgentsFantastic service - professional, helpful and nothing is too much
I have been renting properties with Dawsons for around 5 years and I simply cannot compliment them enough on the service they provide.
They are always so helpful, particularly Tracy and Tom. One thing I particularly like is the fact that they are very transparent so you know what you are getting and it makes you feel safe/secure when renting. On a number of occasions I have needed something very quickly and I felt as though all hands were on deck to help find a solution and exactly what I needed. So, thank you so much to the team in Mumbles...... In my opinion, you stand out from anyone else :-)
SS · 12 November 2015
★★★★★ 5/5
View AgentsFriendly, helpful, professional, knowledgable and proactive.
Samantha proved herself to be an efficient professional agent who supported the successful completion of a rental deal for a property that fulfils so much of my initial search criteria and more.
It took a while to find the one property that I really wanted and suited the requirements of my demanding and exacting daughters. Samantha helped in a courteous, knowledgable and proactive manner, to help secure the property I was aiming to get.
I would not hesitate in recommending dealing with the letting team in the mumbles Branch of Dawsons, who kindly offered me coffee and a chocolate during the signing process and would definitely seek Samantha's help again if I were to once again look to rent.
Thankyou!
Simon · 3 November 2015
★★★★★ 5/5
View AgentsA Great Service !
This was the first time I had bought a flat to let, so was at a loss on how best to find a good tenant.. But, luckily, a good friend recommended Tracy at Dawsons in Mumbles.
And I was really glad she did !
From initial valuation, through to finding me the perfect tenant - Tracy was excellent.
I would have no hesitation in recommending her to anyone else who might find themselves in a similar position.
Thank you Dawsons - and thank you Tracy !
Esther · 29 October 2015
★★★★★ 5/5
View AgentsProficient and Professional!
It was a big decision to make when we decided to give up letting out our lovely holiday cottage to holiday visitors as we have had the same visitors return year after year enjoying the tranquility of 'Hoarstone' and the beautiful Gower surroundings however, holiday letting had become very hard work for us and we felt we needed a change of direction.
And so, we decided to look for a long term tenant and having sounded out a number of Lettings Agents decided upon Dawsons at Mumbles.
Rhodri and Sammantha gave us wonderful service with emails and phone calls keeping us updated of viewings and feedback.......then they found Simon!
We couldnt wish for a nicer tenant!
Thank you SO much to all at Dawsons who helped find us the perfect long term tenant. We are truly thrilled to bits!
Jackie · 24 October 2015
★★★★★ 5/5
View AgentsA First-Class Agency
On entering the Mumbles Office of Dawsons Lettings, my wife and I were very impressed with the warm and personal welcome we received from the Staff - even down to them offering an ice cold drink on a scorching hot day. Our main contact was Rhodri - his professionalism, efficiency and demeanour were, and still is, second to none. We have moved quite a few times and without a doubt Dawsons Lettings of Mumbles have been outstanding in their commitment to providing us with an excellent service. Throughout our dealings with Rhodri, Tom and the young ladies in the Office, we have been treated with kindness, promptness and most important of all, we have been regarded as 'persons'; not a number. We highly recommend Dawsons Lettings of Mumbles as a highly professional and first-class agency.
Ian · 16 October 2015
★★★★★ 5/5
View AgentsThank you Sammantha for your tireless efforts with helping us secure our new rental property.
Over the last five years, we have moved house around 7 times due to my work, therefore we have dealt with a vareity of lettings agents over the years. Additionally, with our current property our circumstances lead us to be quite demanding customers, as we needed to negotiate with the landlord with a number of matters.
During this entire process, Sammantha demonstrated utmost professionalism and a very friendly demeanor. She has been supremely conscientious and has constantly shown a level of customer association skills that far surpasses any of our previous experiences. We do feel that her patience with us was tested thoroughly as we constantly kept contacting her with a number of requests which she very professionally handled.
Heartfelt thanks once again for your outstanding competence, it has been a pleasure to associate with you.
Sharjeel · 9 October 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
