Trusted Agent profile · Mumbles, Swansea

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Dawsons Mumbles Sales & Lettings reviews

★★★★★ Excellent

299 reviews across 3 platforms

77 Newton Road, Mumbles, Swansea, SA3 4BN

Part of Dawsons, see every office.

Dawsons's office in Mumbles, Swansea, at 77 Newton Road, is rated 4.7 out of 5 across 299 reviews on three platforms, including 237 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

237

Reviews on Google

This office

Facebook logo

3.0 / 5

10

Reviews on Facebook

Business-wide

View Agents logo

4.9 / 5

52

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Dawsons Mumbles

Mumbles is an absolutely charming coastal village located to the west of The City of Swansea. The beachside promenade meanders along the coast with parks, cafes and ice cream parlours situated en-route. The village itself offers a full array of quality restaurants, chic wine bars and individual boutiques. The area is popular with families due to the beautiful parks, award winning family friendly beaches and excellent school catchments. Mumbles was recently listed in The Sunday Times as one of the best places to live for families and is known locally as the gateway to the Gower Peninsula which was bestowed the first ever designated area of natural outstanding beauty, with beautiful award winning beaches, interesting coves to explore and breath-taking coastal walks to enjoy. Benefiting from acres of wooded valleys and picturesque parks to enjoy. Alongside our award winning beaches, scenic coastal paths and Marina we are blessed with great sporting facilities. With championship golf courses, Olympic sized swimming pool and a full array of water sport activities to enjoy. Culturally benefiting from museums, galleries and theatres with a centre dedicated to celebrating the works of Dylan Thomas. Swansea offers a direct line to London and Cardiff International Airport is approximately 45 minute drive We are delighted to have been awarded 'Gold' for best Letting Agent of the Year 2015', by the Sunday Times

Awards

The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Mumbles office, from every platform, shown as written. First names only.

5/5

Google

We have been customers of Dawson's (Mumbles) for over 2 years now and I would like Dawson's and particularly their Lettings Team for making our stay a most pleasant one. Jasmine is always available to take our queries on repairs etc, and …

Melvyn · 16 September 2023

Agent replied · 6 February 2024

Hello Melvyn, We are so pleased to receive your wonderful 5-star review, thank you for taking … More

5/5

Google

I have always found James to be polite, professional and always takes time to listen to any queries I may have. James is very proactive in passing on info to the maintenance team etc.

Andrew · 20 March 2024

Agent replied · 6 February 2024

Hi Andrew, Thank you for taking the time to leave us this lovely 5-star review. I will be … More

5/5

Google

Really friendly and easy to deal with. No issues at all with viewings and they were more than accommodating! Tara made my first solo housing experience a total breeze. Can't say thanks enough.

Luke · 20 March 2024

Agent replied · 6 February 2024

Hi Luke, Thank you so much for taking the time to leave Tara in our Mumbles office with … More

5/5

Google

Samantha valued and gave good advice for the sale of my property. She’s touched base throughout and always happy to talk things through. I’ve found the whole team to be well organised, have good communication positive vibes and always happy …

Damien · 17 September 2023

Agent replied · 6 February 2024

Good morning Mr Saunders Thank you for your feedback and we are thrilled that you are happy with the … More

5/5

Google

Ashley has been so helpful in finding my new home. She kept in regular contact and updated me on potential properties. Throughout the process she has communicated clearly and been super helpful & friendly. Ashley has made the whole process …

Samantha · 16 September 2023

Agent replied · 20 March 2026

Hello Samm Thank you so much for taking the time to leave Ashley a 5-star review and some … More

5/5

Google

Ashley Griffiths was fantastic when it came to letting my property, answered any questions I had and found tenants very quickly. I highly recommended if you have a property to let .

Daniel · 20 March 2024

Agent replied · 6 February 2024

Hi Daniel, We are so grateful that you have taken the time to provide this lovely 5-star review for Ashley and delighted that you would recommend our services to other landlords. We will be sure to pass your feedback back to Ashley who will … More

5/5

Google

Tara Woolner was very helpful during the vacating process of moving out from a rented cottage. We had a cleaning issue and she helped resolve it quickly with the landlord. Very pleased.

Nick · 20 March 2024

Agent replied · 6 February 2024

Hi Nick, Thank you so much for taking the time out of your day to leave this lovely … More

5/5

Google

Ashley is not only very knowledgeable of the industry and proffesional she is very approachable and friendly. I had a viewing with Ashley and she made the whole experience very enjoyable.

Becky · 20 March 2024

Agent replied · 6 February 2024

Good afternoon We truly appreciate you taking some time out of your day to provide Ashley with such a lovely 5* review, thank you. Our team really do enjoy reading such … More

5/5

Google

A big thankyou to all involved in the sale of our house in clitheroe!! Excellent service 🙂 A special thanks to Geraldine O’Rourke. …

Gordon · 16 June 2024

Agent replied · 16 June 2026

Thanks Gordon, your review is much appreciated by Geraldine and the rest of the team - all the best😊 …

5/5

Google

Great estate agents, always quick responses and it genuinely feels like they care! Especially James as he has been really helpful and respectful when visiting the flat.

Ruby · 20 March 2024

Agent replied · 6 February 2024

Hi Ruby, Thank you very much for taking the time to leave such a lovely review for our … More

5/5

Google

Ashley was extremely knowledgeable when showing me round properties in mumbles. She knows exactly what you want / need and showed properties that completely matched my criteria

Oliviah · 20 March 2024

Agent replied · 6 February 2024

Hello and thank you for taking your time to provide this positive 5* review following your recent client experience with Ashley. We are extremely grateful for your detailed review relating to and confirming Ashley's knowledge of our … More

5/5

Google

✨ Tara ✨ My partner, my three year old daughter and myself would love to thank Tara for improving our lifestyle by providing us a home that suits us as a family. We were …

Rebecca · 16 September 2023

Agent replied · 6 February 2024

Hi Rebecca, Thank you so much for taking the time to leave this lovely review for Tara in … More

5/5

Google

Geraldine kept me up to date with my purchase and provided advice when I needed it. Helpful, friendly service at all times.

L · 16 June 2024

Agent replied · 16 June 2026

Thank you for sharing your experience😊 …

5/5

Google

Excellent service from making brochure to viewings and selling.All the staff are very approachable and the Manager offers plenty of advice thank you very much Karen

Karen · 16 December 2025

Agent replied · 16 June 2026

Thank you Karen, we are happy that we could help! Warm wishes.

5/5

Google

We can’t thank the team at Dawsons enough! They were a pleasure to deal with from start to completion, and provided a professional, friendly and faultless service. I would highly recommend them!

Faye · 20 October 2025

Agent replied · 20 March 2026

Thank you so much for your lovely review and recommendation! I’m so pleased to hear you felt the whole process was smooth and that the team delivered the service we always strive for. It was a real pleasure to be able to to assist you with this move, and on behalf of myself and everyone here at Dawsons Mumbles, happy new home, lets raise a glass to toast your new home, cheers. Warm regards, Emma

5/5

Google

We really can't recommend Dawsons Mumbles enough. Emma and her team provided first class service. We are so grateful for their hard work and patience throughout the whole process of moving to our new home.

Lindzi · 22 August 2023

Agent replied · 6 February 2024

Hello Lindzi We are so thrilled that you are happy with the service we provided as we put … More

5/5

Facebook

Emma and the team in the Mumbles branch have been nothing short of fantastic in the sale of our house. It’s been a complex process at times, but they’ve handled it all for us and taken all the stress away from us. They’re so professional, other agents I’ve dealt with aren’t in the same league. We can’t thank you enough!

Sophie · 16 September 2019

Agent replied

Thank you so much Sophie for your kind words, hopefully our paths will cross again during your property journey ??

5/5

Google

Ashley was such a great help while I was looking for my new home. She really made the process smooth and kept my informed throughout.

Amy · 20 March 2024

Agent replied · 6 February 2024

We are so thankful today for your 5* review. We truly appreciate you taking the time out of your weekend to confirm for us … More

5/5

Google

Fantastic service from Dawson’s Mumbles. Moving home can always be a little stressful but the team in Mumbles have been amazing, special mention to Emma who has a complete rock throughout the entire process. I wouldn’t hesitate to use their services again in the future.

Kathryn · 22 August 2022

Agent replied · 6 February 2024

Hi Kathryn Thank you for your 5 star review. We know how stressful the process can be so we … More

5/5

Google

Just wanted to write a short message to say we carnt thank Lewis Hunter enough for all his hard work and going above and beyond to help us out on the sale of our home. A true asset to your company. Thank you Lewis.

Chris · 16 June 2022

Agent replied · 16 June 2026

Many thanks for your kind review Chris. Wishing you all the best for the future. Lewis

5/5

Google

Excellent service, Ashley was able to give me so much detail and information about the property when we spoke on the phone.

Imogen · 20 March 2024

Agent replied · 6 February 2024

Good afternoon We would like to say thank you so much for taking the time out of your bank holiday to provide this great 5* review for Ashley regarding her helpfulness during … More

5/5

Google

From market appraisal to completion Dawson Sales Mumbles were professional and efficient. There was good communication, and they were very helpful. A special thank you to Emma, and all the team.

Fina · 22 August 2023

Agent replied · 6 February 2024

Good morning Fina Thank you very much for the glowing review and 5 star rating! … More

5/5

Google

Very helpfull and supportive with all my requests and needs, couldn't ask for a better team of people supporting me with the multiple properties I have bought and sold through them

Andrew · 13 September 2025

Agent replied · 13 May 2026

Thanks Andrew for the lovely review and we hope that our relationship will continue with further success!

5/5

Google

As purchasers we have found the sales progression team and Emma at the Mumbles branch very helpful indeed. They kept all parties in touch and always knew what stage the transaction was at. We are very happy with the service provided.

Marie · 22 August 2022

Agent replied · 6 February 2024

Hi Marie Many thanks for your 5 star review! We know how stressful the experience can be … More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dawsons Mumbles Sales & Lettings

How many reviews does Dawsons Mumbles Sales & Lettings have?

Dawsons's Mumbles office has 299 reviews across three platforms: 237 on Google, 10 on Facebook (across the whole business), 52 on View Agents.

What is Dawsons Mumbles Sales & Lettings's rating?

Dawsons Mumbles Sales & Lettings is rated 4.7 out of 5 across all 299 reviews, and 4.8 out of 5 on Google from 237 reviews.

What do sellers say about Dawsons Mumbles Sales & Lettings?

16 reviews from sellers, rated 4.9 out of 5 on average. For example, Jason wrote: "The team at Dawsons Mumbles Branch provided a fantastic service throughout the sale of my property. Early on Sam and Andrea were able to give us a realistic ..."

What do buyers say about Dawsons Mumbles Sales & Lettings?

11 reviews from buyers, rated 4.7 out of 5 on average. For example, Mick wrote: "We were buying a house in the Mumbles.. We were selling our place in England. Dawsons were acting for the vendor in the Mumbles. There were many times our sale ..."

What do landlords say about Dawsons Mumbles Sales & Lettings?

8 reviews from landlords, rated 5.0 out of 5 on average. For example, Jackie wrote: "It was a big decision to make when we decided to give up letting out our lovely holiday cottage to holiday visitors as we have had the same visitors return year ..."

What do tenants say about Dawsons Mumbles Sales & Lettings?

11 reviews from tenants, rated 5.0 out of 5 on average. For example, Simon wrote: "Samantha proved herself to be an efficient professional agent who supported the successful completion of a rental deal for a property that fulfils so much of my ..."

Has Dawsons won any awards?

Yes. In The Trusted Agent 2026 awards: Dawsons, Swansea won Trusted Agent.

Where is Dawsons's Mumbles office?

Dawsons Mumbles Sales & Lettings, 77 Newton Road, Mumbles, Swansea, SA3 4BN.

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