Trusted Agent profile · Mumbles, Swansea
Verified
★★★★★
299 reviews across 3 platforms
77 Newton Road, Mumbles, Swansea, SA3 4BN
Part of Dawsons, see every office.
Dawsons's office in Mumbles, Swansea, at 77 Newton Road, is rated 4.7 out of 5 across 299 reviews on three platforms, including 237 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
237
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
52
Reviews on View Agents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The team at Dawsons Mumbles Branch provided a fantastic service throughout the sale of my property. Early on Sam and Andrea were able to give us a realistic ...Read all 16 from sellers
We were buying a house in the Mumbles.. We were selling our place in England. Dawsons were acting for the vendor in the Mumbles. There were many times our sale ...Read all 11 from buyers
It was a big decision to make when we decided to give up letting out our lovely holiday cottage to holiday visitors as we have had the same visitors return year ...Read all 8 from landlords
Samantha proved herself to be an efficient professional agent who supported the successful completion of a rental deal for a property that fulfils so much of my ...Read all 11 from tenants
Mumbles is an absolutely charming coastal village located to the west of The City of Swansea. The beachside promenade meanders along the coast with parks, cafes and ice cream parlours situated en-route. The village itself offers a full array of quality restaurants, chic wine bars and individual boutiques. The area is popular with families due to the beautiful parks, award winning family friendly beaches and excellent school catchments. Mumbles was recently listed in The Sunday Times as one of the best places to live for families and is known locally as the gateway to the Gower Peninsula which was bestowed the first ever designated area of natural outstanding beauty, with beautiful award winning beaches, interesting coves to explore and breath-taking coastal walks to enjoy. Benefiting from acres of wooded valleys and picturesque parks to enjoy. Alongside our award winning beaches, scenic coastal paths and Marina we are blessed with great sporting facilities. With championship golf courses, Olympic sized swimming pool and a full array of water sport activities to enjoy. Culturally benefiting from museums, galleries and theatres with a centre dedicated to celebrating the works of Dylan Thomas. Swansea offers a direct line to London and Cardiff International Airport is approximately 45 minute drive We are delighted to have been awarded 'Gold' for best Letting Agent of the Year 2015', by the Sunday Times
The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Mumbles office, from every platform, shown as written. First names only.
5/5
GoogleConsistent proactive communication - we never had to chase for anything. It wasn't always a straightforward purchase, but Charlotte was pivotal to getting us across the line. Highly recommended!
Thank you Mark for the positive review of your experience! We wish you all the very best.
5/5
GoogleBig thanks to Jess for being so professional throughout the whole process. She made booking a viewing quick, simple, and completely stress-free. Would definitely recommend🙂 …
Thank you Amy for your positive review. We are grateful that you would recommend us!
5/5
GoogleEmma and her team were brilliant with our recent house purchase. They were very helpful and kept us informed throughout the process. Kept the stress levels down. Many thanks for all your support!!
Thank you so much for your kind words and for taking the time to leave us a 5-star review. It was an absolute pleasure to assist you with your home purchase. Myself and the team are so pleased to hear that we were able to help make the process a smooth and less stressful experience for you. Wishing you all the best, and please don’t hesitate to reach out if we can help in the future. Thanks again Emma and the Mumbles Sales Team
5/5
GoogleRight from the first enquiry through the rollercoaster ride of the conveyance we were supported every step of the way. Communication was always efficient and a pleasure with the team and nothing was too much trouble, the team are certainly on the ball! The staff shared my joy when finally picking up the keys which was lovely!
Thank you so much for your wonderful 5-star review. It’s fantastic to hear that you felt supported throughout the whole journey, we know how much of a rollercoaster the conveyancing process can be, so it’s great to know our team helped make it a more positive experience for you. Communication is so important to us, so I’m really pleased you found the team responsive and helpful every step of the way. And we absolutely loved sharing that special moment with you when you collected your keys, it’s what it’s all about! Wishing you every happiness in your new home, and thank you again for choosing Dawsons. Emma and the Mumbles Sales Team
5/5
GoogleVery organised and helpful staff as selling agents, each step efficient and very professional - would definitely recommend them to others. Service also friendly and personable.
Thank you so much for your wonderful 5-star review and for taking the time to share your experience with us. We are so happy to hear that you found the team so organised, helpful and professional throughout the sale. Making sure each stage is handled efficiently while still providing a friendly and personal service is something we really pride ourselves on, so it’s fantastic to know this came across in your experience. Thank you also for your recommendation. It really does mean a great deal to me and the whole Mumbles team. Emma and the Mumbles Sales Team
5/5
GoogleSince January of this year, Dawsons have been helping us to find suitable properties - we found our perfect apartment in June and our offer was accepted. The process has taken a long time but we are now the proud possessors of the keys to our new home! All the way through we have had kindness and a willingness to help us with all our queries from the staff at the Mumbles office. Thank you to all of you and a special thanks to Sarah who showed us round twice and also was in the office today to give us the keys! We are so grateful!
Good morning Caroline Thank you for the review - we always really do appreciate them! We are so happy to have been able to help with your property search. Please do not hesitate to contact us if we can help with anything further and in the meantime, we'll be in touch with updates! Kindest Regards, Emma & the Mumbles team
5/5
GoogleJasmine was absolutely fantastic, welcoming and friendly. Always on hand with any questions I had along the way. Absolutely in love with my new home, and the whole experience was made amazing with Dawson's. Even got my keys in a box with confetti. Would 1000% recommend your let or buy through Dawson's.
Hi Kevin Thank you so much for your kind words. We’re thrilled to hear that Jasmine provided you with such a fantastic experience and made your journey to your new home so special. We’re delighted that you’re in love with your new place, and it’s wonderful to know that the little touches, like the keys in the confetti box, added to the excitement! Your recommendation means the world to us, and we’re so grateful you chose Dawsons. If you need anything in the future, don’t hesitate to reach out. Enjoy your new home! Best wishes, Kristian and the Mumbles Dawsons Team
5/5
GoogleI've been very impressed with the way the team work together and offer a very professional yet personable service. After buying and selling multiple houses over the years, this has been the best service especially the manner in which Charlotte and Ben have dealt with everything. I hope they get a bonus for their efforts, they deserve it
Thank you for the wonderful comments Marina! We really appreciate you sharing this and wish you the very best.
5/5
GoogleGreat communication throughout the lettings process, always quick to reply to emails, and Dan was very helpful. Welcome pack was a nice touch as well.
Thanks Andy, glad Dan and the team could help - wishing you the best!
5/5
GoogleWe found Dawsons, especially Emma Claire Alicia and the Saturday boy to be very helpful and efficient
Thank you so much for your 5-star review! It’s lovely to hear that you found the team, including Claire, Alicia, and our Saturday assistant, so helpful and efficient. We really appreciate your kind words and wish you all the best from everyone here at Dawsons Mumbles. Warm regards, Emma
5/5
GoogleJess is amazing so helpful and polite can’t thank her enough!
Thank you Nick! All the best.
5/5
GoogleWe recently purchased a property which was on the market with Mortimer’s Estate Agents in Clitheroe. James Barnes was our senior negotiator and from the very start of the process until the very end he was fantastic. James helped us with the initial offer, guided us through the conveyancing process, aided us with any queries and assisted us with exchange and completion. James always kept us in the loop and was very responsive via phone or email. Thank you James!
Thank you Andrew and Laura, I really do appreciate your kind words. It has been a pleasure working with you both and I’m so pleased that you’re in and happy with your new home. Please feel free to nip in with Winnie for some free aircon. I wish you all the very best in the future. Kind regards, James
5/5
GoogleI recently sold a property through Dawsons estate agency in the Mumbles. The whole team was extremely professional, helpful and pleasant. They guided me through the process and achieved a fair price. I feel that I made the right decision to use them and would certainly do so if I ever sell again. So thank you to all the team.
Good afternoon Thank you so much for your lovely 5-star review. We are so pleased to hear you felt supported throughout your sale and that you found our team Professional, helpful and pleasant and were happy with both the service and the outcome. It was a real pleasure working with you, and on behalf of myself and the whole Mumbles team, thank you for choosing Dawsons now and for your future needs, we truly appreciate your kind words and recommendation. Thank you again Emma
5/5
GoogleDawsons we're the right choice for me. The staff were friendly,professional,encouraging and helpful . I am grateful for their great service Marjorie lishman
Thank you so much for your wonderful 5-star review, Marjorie! It was an absolute pleasure to help you, and we are so pleased to hear that you felt supported and encouraged by our Mumbles team throughout your experience with us. We really appreciate your kind words about our team and the service you received. Knowing that you felt Dawsons was the right choice for you means a great deal to us. Thank you again for choosing Dawsons and for taking the time to share your lovely feedback. The Dawsons Mumbles Team
5/5
GoogleVery impressed with the professional service from Emma, Sam and the Sales team at Dawsons' Mumbles office. A well thought out marketing plan resulted in a quick, well negotiated sale which was handled very efficiently. Attention to detail was excellent, and a very personal service. It couldn't have gone better. Many thanks!
Good morning C J It has been a pleasure working with you and we appreciate you taking the time … More
5/5
GoogleGeraldine was a superstar! Always helpful, going above and beyond to help me buy my new house. I was supported and communicated with throughout - even when it wasn’t what I wanted to hear! Geraldine was courteous, supportive and warm. The whole team at mortimers were first class! Thank you
Thanks Tracey, glad we could help - enjoy your new house🙌 …
5/5
GoogleI have been very impressed with the service Dawsons in Mumbles gave during the sale of my mother's house, following her sad death. Emma, Andrea, Jake and all the team were very attentive and empathetic to our situation. My queries were …
Good morning Sian We know how stressful the experience can be, so we always put ourselves in our … More
5/5
GoogleMany thanks to Tara in Mumbles branch who helped me to view properties in the area. She was kind, approachable and informative that I enjoyed seeing her on different properties. So thoughtful of her that she sent a property information …
Hello, We so pleased that Tara in our mumbles office was able to help you with your … More
5/5
GoogleUsed manning Stainton to sell my late mother’s home . A fantastic service that was professional and courteous. Special mention to tracie from the rothwell office and Claire that kept in constant communication surrounding the sale and would bend over backwards to make sure we sold at the right price and things went smoothly 100% recommended !
Thanks Simon! We are happy we could make things straightforward for you, all the very best ahead.
5/5
GoogleWe cannot fault the service we had from Dawsons Mumbles from start to finish during our recent sale and also a previous purchase through them Emma has been amazing every step of the way So professionall but so friendly too We would like to thank all the staff for looking after our interests throughout and wish you all good luck for the future A million thanks
Good afternoon Roy & Beryl We're always thrilled to hear that our clients are happy with our level of service! It really is something we pride ourselves on. Thank you for taking the time to leave us a review and for sending all the lovely goodies to branch - we will be sure to enjoy them this weekend! Kind Regards, Emma & the Mumbles team
5/5
GoogleI’m so impressed with the way our enquiry was dealt with when we were looking for our house. Ashley who was looking after us was absolutely amazing when dealing with my many questions and nothing seemed to much trouble. She made it out like she knew us every time we called and was always so personable. Highly recommend Ashley and the team!
Thank you so much for taking the time to provide such a detailed 5* review for Ashley and our team here in Mumbles lettings. Its great to hear you were so impressed with our services. We pride ourselves in our personalability so to hear this in client feedback really does reiterate to the team they are doing a great job day in day out. Thanks again. Kind Regards Kristian and the team in Mumbles Lettings.
5/5
GoogleThank you to Lewis, Ben and Ella who helped to streamline my recent property purchase. The whole process was smooth from start to finish and I was impressed by the amount of updates and guidance that I received along the way. As others have mentioned, the communication has been excellent and I am sure that the team have gone above and beyond what you would normally expect from an estate agents.
Thanks for leaving such a great review Anthony!
5/5
GoogleOur house buying process took a little longer than we all expected, but the Dawson's team were with us every step of the way. Special mention for Claire Bayliss in sales, who helped to smooth through all the bumps and keep the channels of communication flowing. It was much appreciatedl. Thank you very much!
Are you ok with the reply below or do you want to tweak it at all? Thank you so much for your lovely review! We are so pleased to hear that, even with the longer process, you felt supported every step of the way. I know Claire will be especially delighted to receive your kind mention, she really does take pride in keeping everything running smoothly. Wishing you every happiness in your new home, from myself, Claire, and all the team here at Dawsons Mumbles. Thanks again Emma
5/5
FacebookI can't recommend enough the service I have received from Julie, Callum & Gemma at the Auction team in Walters Rd. I inhereted my mother's house, in February I met with the team and decided auction was the best way forward. , the auction was arranged for April 22nd. Not knowing this pandemic was ahead. The team worked so hard and the auction still went ahead online. It sold at 12pm yesterday and over my reserved price. I can not thank the team enough for there professional, kind and sensitive way that they went above & beyond in these times. Highly recommended and auction is the way to go. Thanks you so much Sarah.
Good stuff, all the best Sarah. Showed Emma. She sends her love x
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dawsons's Mumbles office has 299 reviews across three platforms: 237 on Google, 10 on Facebook (across the whole business), 52 on View Agents.
Dawsons Mumbles Sales & Lettings is rated 4.7 out of 5 across all 299 reviews, and 4.8 out of 5 on Google from 237 reviews.
16 reviews from sellers, rated 4.9 out of 5 on average. For example, Jason wrote: "The team at Dawsons Mumbles Branch provided a fantastic service throughout the sale of my property. Early on Sam and Andrea were able to give us a realistic ..."
11 reviews from buyers, rated 4.7 out of 5 on average. For example, Mick wrote: "We were buying a house in the Mumbles.. We were selling our place in England. Dawsons were acting for the vendor in the Mumbles. There were many times our sale ..."
8 reviews from landlords, rated 5.0 out of 5 on average. For example, Jackie wrote: "It was a big decision to make when we decided to give up letting out our lovely holiday cottage to holiday visitors as we have had the same visitors return year ..."
11 reviews from tenants, rated 5.0 out of 5 on average. For example, Simon wrote: "Samantha proved herself to be an efficient professional agent who supported the successful completion of a rental deal for a property that fulfils so much of my ..."
Yes. In The Trusted Agent 2026 awards: Dawsons, Swansea won Trusted Agent.
Dawsons Mumbles Sales & Lettings, 77 Newton Road, Mumbles, Swansea, SA3 4BN.
