Trusted Agent profile · Mumbles, Swansea

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Dawsons Mumbles Sales & Lettings reviews

★★★★★ Excellent

299 reviews across 3 platforms

77 Newton Road, Mumbles, Swansea, SA3 4BN

Part of Dawsons, see every office.

Dawsons's office in Mumbles, Swansea, at 77 Newton Road, is rated 4.7 out of 5 across 299 reviews on three platforms, including 237 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

237

Reviews on Google

This office

Facebook logo

3.0 / 5

10

Reviews on Facebook

Business-wide

View Agents logo

4.9 / 5

52

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Dawsons Mumbles

Mumbles is an absolutely charming coastal village located to the west of The City of Swansea. The beachside promenade meanders along the coast with parks, cafes and ice cream parlours situated en-route. The village itself offers a full array of quality restaurants, chic wine bars and individual boutiques. The area is popular with families due to the beautiful parks, award winning family friendly beaches and excellent school catchments. Mumbles was recently listed in The Sunday Times as one of the best places to live for families and is known locally as the gateway to the Gower Peninsula which was bestowed the first ever designated area of natural outstanding beauty, with beautiful award winning beaches, interesting coves to explore and breath-taking coastal walks to enjoy. Benefiting from acres of wooded valleys and picturesque parks to enjoy. Alongside our award winning beaches, scenic coastal paths and Marina we are blessed with great sporting facilities. With championship golf courses, Olympic sized swimming pool and a full array of water sport activities to enjoy. Culturally benefiting from museums, galleries and theatres with a centre dedicated to celebrating the works of Dylan Thomas. Swansea offers a direct line to London and Cardiff International Airport is approximately 45 minute drive We are delighted to have been awarded 'Gold' for best Letting Agent of the Year 2015', by the Sunday Times

Awards

The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Mumbles office, from every platform, shown as written. First names only.

5/5

Google

Ashley has been so helpful in finding my new home. She kept in regular contact and updated me on potential properties. Throughout the process she has communicated clearly and been super helpful & friendly. Ashley has made the whole process an absolute joy. Dawsons, Mumbles are the only agency I'd recommend if you are looking for property on the Gower.

Samm · 12 May 2023

Agent replied · 6 February 2024

Hello Samm Thank you so much for taking the time to leave Ashley a 5-star review and some really kind words we really appreciate your feedback and will be sure to pass it on to her. We are really pleased that we were able to assist you in finding your new home and that you would recommend us to others, Thank you once again, Kind Regards, Kristian and the team at Mumbles Lettings

5/5

Google

I can't recommend Dawsons highly enough. Tara and her team are always professional and reliable and on hand to answer questions. The whole process was made smooth and easy for me, and I was given excellent advice and guidance. I will always use them in the future.

Lucy · 20 March 2024

Agent replied · 6 February 2024

Hi Lucy Thank you so much for taking the time to leave this wonderful review for Tara … More

5/5

Google

I would like to thank Emma, Andrea and the team for all of their support and professionalism during my purchase recently. They are a lovely, friendly team and I would definitely go to them first if I decide to sell in the future. Thank you!

Rachael · 20 March 2024

Agent replied · 6 February 2024

Good morning Rachael Thank you for the feedback, the team is so grateful for the glowing review and … More

5/5

Google

A courteous helpful team who enabled the sale of my mothers house to proceed smoothly with regular updates. Queries were dealt with promptly and all calls returned whenever necessary. A big thank you to Ben, Geraldine and the team.

Yvonne · 16 June 2024

Agent replied · 16 June 2026

Thank you Yvonne for your kind words, glad we could help😊 …

5/5

View Agents
Seller

Sale of 23 Millands Close

The team at Dawsons Mumbles Branch provided a fantastic service throughout the sale of my property. Early on Sam and Andrea were able to give us a realistic valuation and put together an excellent brochure. The manager Emma was always on hand if advice was needed and was punctual when providing updates. Carol and Andrea always gave honest feedback after viewings which they carried out for us. Many thanks to Andrea for liaising with all parties, giving us a successful sale.

Jason · 28 November 2017

Agent replied · 29 November 2017

From all the team at our Mumbles Branch, Thank you so much for kind words. Its been a pleasure assisting thought out the sale and wish you the very best for the future..

5/5

View Agents
Buyer

Dawsons were excellent

We were buying a house in the Mumbles.. We were selling our place in England. Dawsons were acting for the vendor in the Mumbles. There were many times our sale was stalling in England and things became very tense. Dawsons and in particular Andrea were great in communicating with all sides,, great in understanding the problems and trying to find solutions to satisfy all sides.. They were a major reason as to why we managed to complete this purchase. Even after the move they have been very helpful in recommending tradespeople to help us post move.. I would have no hesitation in recommending Dawsons and if I were ever to sell they would be the first people I would contact

Mick · 21 September 2017

Agent replied · 28 November 2017

Hope you have settled into your new home. Thank you so much for your kind words. If there is anything in future we can help you with please give us a call

5/5

View Agents
Seller

Property Sale

The Dawsons Mumbles office handled the sale of our property from the initial detailing of the property, the search and introduction of any potential buyers and continual updating of any potential buyers requirements to allow us to always be up to date with the progress of the property sale and provide any information requested. The service provided was first class by whoever you spoke with and as all details were logged on their systems there was never an issue with one person not knowing what the other had completed or requested. Many thanks to Andrea, April, Carol and Samantha,

Sam · 15 February 2017

Agent replied · 16 February 2017

Hi Sam , Thanks for your kind review . Best wishes from all of us at the Mumbles Office.

5/5

View Agents
Seller

Purchase of an apartment

Andrea was more than just helpful; she regularly kept us informed about the purchase, often ahead of our solicitor. Andrea's patience and cheerful personality always left us feeling confident about progress and she often communicated directly with the vendors in order to deal with specific enquiries. In short, Andrea is highly professional and has warm and natural communication skills. Her overall approach in dealing with us was very welcome during the purchase, a period of time which was a source of some stress. We have no hesitation in recommending Dawsons: they are knowledgable, helpful, efficient and highly professional.

David · 12 January 2017

Agent replied · 26 February 2018

We thank you for using Dawsons, Should we be able to assist you in the future please do not hesitate to contact us.

5/5

Google

Helpful friendly staff; excellent speedy communication by email and phone; helpful advice re sale and re house clearance. Thanks very much!

Gareth · 30 May 2026

Agent replied · 1 June 2026

Thank you so much for your lovely 5-star review. We are so pleased to hear that you found the team friendly, helpful and easy to communicate with throughout your experience with us. Buying or selling a property often involves many moving parts, it is great to know that our advice and support, including assistance with the house clearance process, helped make things a little easier for you. Thank you again for your kind feedback, it is greatly appreciated by the whole team. Best wishes, Emma and the Mumbles Sales Team

5/5

View Agents
Buyer

An efficient and friendly service in the heart of Mumbles.

We would like to thank staff at Dawsons Mumbles for their services during our recent purchase of a home in the locality. We were dealt with in a fair, dignified, professional and transparent manner throughout all stages of the process - from first viewing, to price negotiations and onwards to final completion of sale. We were kept informed of our position at all times and any issues were attended to immediately. The process was completed speedily yet without pressure and we were able to work at a pace that met our individual needs. We were treated with respect and courtesy at all times. Many thanks to Elin for kindly accompanying our many numerous viewings, April for helpful assistance throughout and Samantha Singh for leading matters generally. Highly recommended.

GT · 24 March 2016

Agent replied · 26 February 2018

We thank you for using Dawsons, Should we be able to assist you in the future please do not hesitate to contact us.

5/5

Google

We had a valuation earlier this morning by Samantha from Dawsons in Mumbles and I was blown away at how lovely and professional Sam was. I was a bit nervous about the valuation as I had never experienced this before, but Sam put me at ease and was so friendly. A credit to Dawsons Estate Agents.

Oystermouth · 20 March 2023

Agent replied · 6 February 2024

Good afternoon We are so pleased to hear that the appointment went well and that you are … More

5/5

Google

I can't give enough praise to Emma and the Mumbles Team (Sam, Andrea, Jack, Danielle, Ben, Selina & Lon) for their assistance in the sale of my late Father's home. …

Paul · 17 September 2024

Agent replied · 6 February 2024

Hello Paul, Thank you so much for taking the time to leave this lovely review for Emma and … More

5/5

Google

As a first time landlord, the whole process has been informative, straightforward and successful. Dealing with Gareth & Ashley has been great. They are very helpful and always keep us updated. I highly recommend to anyone thinking of letting a property.

Sara · 20 March 2024

Agent replied · 6 February 2024

Hi Sara, We are so grateful that you have taken the time to provide this lovely 5-star … More

5/5

Google

We found Dawsons in Mumbles to be very helpful in the sale of our property. Emma, Sam and all the staff kept us regularly informed and were easily contactable. We would recommend their services. Thank you Dawsons.

Gareth · 3 June 2024

Agent replied · 6 February 2024

Dear Mr Pope Thank you very much for taking the time to complete a review and provide … More

5/5

Google

I recently moved into the area and with the help of Emma and her team in Mumbles I now have a lovely new home. Dawson's provided excellent support and guidance from day one. Good service all round. 5 stars plus!

Hilary · 20 March 2024

Agent replied · 6 February 2024

Good morning Hilary It has been a real pleasure working with you and we really appreciate the review … More

5/5

Google

Geraldine was the perfect agent throughout all my process dealing with Mortimer’s and kept me well informed along the way while pushing it through as quickly as she could. A star service from me.

Jacob · 16 June 2024

Agent replied · 16 June 2026

Glad we could help Jacob, thanks for the positive feedback and all the best with everything😎 …

5/5

View Agents
Seller

Best estate agent in Mumbles

I put our house on the market with Dawsons recently and it has now been sold. Throughout the selling process I was very impressed with the quality of service and the friendly, professional manner of the staff at Dawsons. The manager, Samantha was extremely helpful at all times and I am sure the property wouldn't have sold so quickly had we been dealing with a less efficient estate agency. I would highly recommend selling through Dawsons!

Sue · 25 November 2015

Agent replied · 26 February 2018

We thank you for using Dawsons, Should we be able to assist you in the future please do not hesitate to contact us.

5/5

Google

Very professional to deal with. Andrea has been so helpful with the sale of my mums house at such a difficult time. She has kept us all up to date with everything regarding the sale. Very happy

Jo · 20 March 2024

Agent replied · 6 February 2024

Good morning Jo It has been fantastic working with you during the property transaction, and we … More

5/5

Google

Really good, LIndsay and Megan were excellent, accomadating and friendly. Happy to recommend Dawsons.

CODA · 18 March 2025

Agent replied · 30 May 2025

Thank you for your 5-star review. We are so pleased to hear that Lindsay and Megan provided excellent, accommodating, and friendly service. Your recommendation means a lot to us. Best wishes from all of us at Dawsons Mumbles and Fine & Country Swansea

5/5

Google

We have just sold our property there were a few hiccups initially, we felt with Lewis and Ben both very professional in their field, although we had angry moments with Lewis, he was able to work very hard for us so we didn’t loose our property, he was always pleasant and very understanding through the stressful process. I have to say he was very understanding and he went out of his way to ensure we didn’t loose our little house. We cannot thank Lewis enough for being professional at all times. Regards Chris and jo

Johanna · 16 June 2023

5/5

Google

We would highly recommend this estate agent, particularly Ben & Lewis who kept us updated at every stage of our move. They weren’t even our estate agent (they were the agents for the property we were buying)! They kept in touch with solicitors, other estate agents & clients in order to keep the chain moving as quickly as possible and recommended surveyors, etc. They are efficient, reliable & helpful & we will definitely use this estate agent in the future!!!

Joanne · 16 June 2023

5/5

Google

I can’t praise the sales team at Dawsons Mumbles highly enough! They recently handled the sale of my house, and are all very professional, skilled and just very good at what they do. Sam, Andrea, Jack - thank you all so much! Special …

Cheryl · 16 September 2023

Agent replied · 6 February 2024

Dear Cheryl The team is so grateful for the glowing review and it has been a pleasure to … More

5/5

Google

The lettings team at Dawsons Mumbles are always professional and polite. With a special thanks to Tara who always works hard on our behalf and is always prepared to go the extra mile to help.

Rosa · 20 March 2024

Agent replied · 6 February 2024

Hi Rosa, Thank you so much for taking the time to leave us this lovely review for Tara in … More

5/5

View Agents
Seller

Great team

Following my recent house sale, I want to thank the team at Dawsons in Mumbles for their professionalism, dedication and invaluable support that they provided. It is a stressful experience to sell a home and Emma, Sam and Andrea dedicated themselves to not only ensuring a sale but to support me throughout. It is that personal touch that has confirmed I will return to Dawsons in Mumbles in the future. Thank you.

Laura · 1 December 2017

Agent replied · 26 February 2018

Thank you for your kind words Laura, From all at Dawsons we wish your the very best for the future.

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Questions about Dawsons Mumbles Sales & Lettings

How many reviews does Dawsons Mumbles Sales & Lettings have?

Dawsons's Mumbles office has 299 reviews across three platforms: 237 on Google, 10 on Facebook (across the whole business), 52 on View Agents.

What is Dawsons Mumbles Sales & Lettings's rating?

Dawsons Mumbles Sales & Lettings is rated 4.7 out of 5 across all 299 reviews, and 4.8 out of 5 on Google from 237 reviews.

What do sellers say about Dawsons Mumbles Sales & Lettings?

16 reviews from sellers, rated 4.9 out of 5 on average. For example, Jason wrote: "The team at Dawsons Mumbles Branch provided a fantastic service throughout the sale of my property. Early on Sam and Andrea were able to give us a realistic ..."

What do buyers say about Dawsons Mumbles Sales & Lettings?

11 reviews from buyers, rated 4.7 out of 5 on average. For example, Mick wrote: "We were buying a house in the Mumbles.. We were selling our place in England. Dawsons were acting for the vendor in the Mumbles. There were many times our sale ..."

What do landlords say about Dawsons Mumbles Sales & Lettings?

8 reviews from landlords, rated 5.0 out of 5 on average. For example, Jackie wrote: "It was a big decision to make when we decided to give up letting out our lovely holiday cottage to holiday visitors as we have had the same visitors return year ..."

What do tenants say about Dawsons Mumbles Sales & Lettings?

11 reviews from tenants, rated 5.0 out of 5 on average. For example, Simon wrote: "Samantha proved herself to be an efficient professional agent who supported the successful completion of a rental deal for a property that fulfils so much of my ..."

Has Dawsons won any awards?

Yes. In The Trusted Agent 2026 awards: Dawsons, Swansea won Trusted Agent.

Where is Dawsons's Mumbles office?

Dawsons Mumbles Sales & Lettings, 77 Newton Road, Mumbles, Swansea, SA3 4BN.

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