Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can recommend Mason Kelly Property Consultants any day for their great professional service. I had a property in Grimsby to let, which is always a bit of a headache for me. Craig took care of everything - finding suitable tenants, vetting of tenants, protecting the deposit and ensuring I have rent guarantee insurance in place. I was kept informed at all times and best of all I did not even have to go to Grimsby to deal with anything.
Lee · 23 April 2018
Agent replied
Lee I'm glad you are happy with our service. Thank you for choosing Mason Kelly.
★★★★★ 5/5
The Trusted Agent‘’An excellent & professional service from start to finish’’
Very efficient, helpful and responsive for both house purchase and rental. The service was excellent mainly because of Craig to deal with the property. he made the processes all the way though smooth. He helped to complete the purchase on the targeted date by collaborating both me and the seller. He is very proactive, helpful and the most importantly he always respond back timely .He also advised with all necessary documents and/or actions before letting out my first investment house. As he promises he finished all the processes smooth and on time.
I was very satisfied with the service provided by Mason Kelly buying and renting department I used recently. I have no doubts for recommending Mason Kelly for efficient handling of buying and renting services. Thank you to Craig Kelly.
Filiz · 6 April 2016
Agent replied · 13 April 2016
Thank you for the review. I'm glad you are happy with our service, I look forward to a long relationship working with you.
★★★★★ 1/5
GoogleEverything is very very slow
Timofei · 26 May 2026
★★★★★ 5/5
GoogleFrom the very beginning, my experience with Knight Edmonds has been second to none. Quick response time, came to my property to value (for rental) very quickly, when making the decision to rent out the photos and spec were done quickly, the support from Matthew has been great (first time landlord!) Very happy with my choice to use Knight Edmunds for Lettings.
Maxine · 3 June 2022
Agent replied · 3 June 2026
Dear Maxine,
Thank you for your review. I'm pleased we managed to get it let for you so quickly. Hope you're all settled now in your new home.
Kind regards,
Alex
★★★★★ 5/5
GoogleVictoria was very helpful, everything went very smoothly. Would highly recommend.
David · 3 June 2025
Agent replied · 3 June 2026
Hello David, thank you for your comments. Kind regards
Alex
★★★★★ 5/5
GoogleVery Helpful and professional with our Rental agreement from start to finish.
From the moment Evija showed us the property to total agreement which Victoria helped us close they have been brilliant
Massive thank you to Victoria and team for all their help
Stephen · 3 June 2025
★★★★★ 5/5
GoogleWe would like to thank Knight Edmonds for all the effort that was put into our house sale. They are a very professional friendly team.
A special mention must go to Sandra Goldsmith, Sales Progressor, whose experience and persistence achieved our sale. She was amazing! We have already recommended Knight Edmonds to friends and would not hesitate to pass the same recommendation on to others.
Sue and Graham
Sue · 3 June 2024
★★★★★ 5/5
GoogleCraig Kelly has managed my rental property for a number of years and was always able to get good tenants and achieve a desirable rental income. He managed any issues quickly and efficiently, and has a great team of people who carry out maintenance tasks. We recently sold the property and Craig did a superb job of marketing and getting us a buyer at the price we wanted. The deal went through with minimal hassle and we couldn't be happier with the service he provided. Highly Recommended!
Gary · 16 September 2023
★★★★★ 5/5
GoogleClaire@Rello was amazing, she kept all the information about progress on our chain up to date. Going above and beyond to assist with any queries.
Would definitely recommend.
Fiona · 4 November 2025
★★★★★ 5/5
GoogleSandra and the team at Knight Edmunds in Maidstone have been amazing. I am so grateful for all their continous hard work in selling my property. Will definitely go to Knight Edmunds, when purchasing my future property. I strongly recommend them x
Stacy · 3 June 2025
★★★★★ 1/5
GoogleThe worst application i have ever experience. Wish i could provide negative feedback.
I dont like the customer service at all. Hard to get through the Bot
Paresh · 26 March 2026
Agent replied · 26 June 2026
Hi Paresh. We’d like to know more about your experience so that we can learn where we can improve. Please feel free to get in touch with us - reviews@goodlord.co to discuss this further. Charlie
★★★★★ 1/5
GoogleAbsolutely terrible platform for referencing. Documents don’t upload it’s like a broken record and talking to a brick wall at the same time. From now on I’ll always be asking agents if they use Goodlord and if they do I won’t be applying there. Never would want go through this again
Anna · 26 May 2026
★★★★★ 5/5
GoogleI can't thank Rello enough for their incredible support during my property-selling journey. From start to finish, they were proactive, professional, and always one step ahead. …
Smriti · 4 November 2025
★★★★★ 5/5
GoogleI love my new home, Thankyou to Alex Fealey for making this beautiful apartment my new home. Alex has been super helpful and very quick with responding to emails and getting me moved in as soon as possible. Thankyou Knight Edmond’s
Lucinda · 3 June 2025
★★★★★ 5/5
GoogleKnight Edmonds were fantastic throughout the process and made moving simple and easy. They were professional and no question or request was too much.
I cannot recommend them highly enough! We will be sure to use them for our next move.
Matt · 3 June 2025
★★★★★ 5/5
GoogleRented a house from Mason Kelly 2 years ago and the service was spot on. I spoke to Craig who had just taken a flat on the market which was perfect for me. Within 30 minutes we were viewing and I'd stated that I was interested. The next day it was mine. Responsive throughout the process and followed up after it had gone through to make sure all was well. Impeccable service. Highly recommended
Luke · 12 August 2018
Agent replied
Thank you for the review. I’m glad you were happy with the service. Kind regards Craig
★★★★★ 5/5
GoogleEverything was kept easy to understand
Thomas · 26 April 2026
★★★★★ 1/5
GoogleTrying to speak to someone at Goodlord for 3 days now and they just keep you on hold. Pathetic customer service.
Roni · 26 April 2026
Agent replied · 26 June 2026
Hi Roni. We’d like to know more about your experience. Please get in touch with us - reviews@goodlord.co to discuss this further.
★★★★★ 5/5
GoogleBought a bungalow from Briscombe no problem with the purchase was kept updated with the sale cannot recommend this company enough jo kept it simple and thanks to her moved in just before Christmas
Marie · 8 January 2026
Agent replied · 8 June 2026
Thank you so much Marie, we really hope you have had a lovely Christmas in your new home
Best wishes
Briscombe
★★★★★ 5/5
GoogleGreat agent and great landlord he's working with. Honestly was sad to say goodbye to the property, but only had the most positive experience from everyone involved as well as top tier banter! Keep that spirit up! :)
Raimondas · 19 June 2025
★★★★★ 5/5
The Trusted AgentStraight forward & delivered on promises.
Craig at Mason Kelly cares and will always look at the big picture. He has rented a private property of mine to an exceptional tenant for the last three years. I have since let a commercial property through mason Kelly and am very happy indeed. Craig wants to understand and takes the time to really deliver on what you ask for. I can not speak highly enough and recommend Mason Kelly enough. Thank you!
Nathan · 16 March 2016
Agent replied · 20 March 2016
Thank you for your kind words, if you ever need my help in the future please let me know.
★★★★★ 5/5
GoogleVery good service, Charlie in the office has been very helpful and I appreciate the extra time he has invested to help me secure I new property
Kristian · 3 March 2026
Agent replied · 3 June 2026
Thank you Kristian for your kind review
★★★★★ 5/5
GoogleToday I had the pleasure of speaking with David Everitt, a Member Services Helpline Advisor who was extremely helpful and knowledgeable. He did an amazing job working through a tenancy related legal puzzle and went above an beyond, I'm really grateful
Geri · 28 October 2025
Agent replied · 28 May 2026
Hi Geri, thank you for your lovely review. We'll make sure the Helpline team see it - we're so glad we're able to give such a good service to members.
★★★★★ 5/5
GoogleHaven’t used their services but after receiving a letter from them regarding the sale of our house with unpaid postage, which led to me having to pay the postage and subsequently make a complaint, Sam from the firm came by my address not even an hour after emailing in my complaint to reimburse me, apologise in person and gift me a bottle of wine.
Really impressed with their customer service - hope they can make admin changes to ensure the postage issue is rectified but really appreciate the personable apology.
Charley · 3 June 2024
Agent replied · 3 June 2026
Thank you for the review Charley and I am glad we managed to rectify the issue in the end. Apologises for any inconvenience, I hope you enjoyed the wine! Thanks, Lee - Marketing Manager.
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