Trusted Agent profile · Milton Keynes · Buckinghamshire

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Mason Kelly Property Consultants Milton Keynes reviews

4.3

★★★★★ Great

766 reviews across 3 platforms

Mason Kelly Property Consultants, 314 Midsummer Boulevard, Milton Keynes, Buckinghamshire, MK9 2UB

Mason Kelly Property Consultants's office in Milton Keynes, Buckinghamshire, at Mason Kelly Property Consultants, is rated 4.3 out of 5 across 766 reviews on three platforms, including 677 Google reviews rated 4.3.

Google logo

4.3 / 5

677

Reviews on Google

This office

Facebook logo

4.8 / 5

18

Reviews on Facebook

This office

The Trusted Agent logo

5.0 / 5

71

Reviews on The Trusted Agent

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Mason Kelly Property Consultants Milton Keynes

Mason Kelly property consultants is run by Craig Kelly with over 30 years experience in selling and letting properties in Milton Keynes with a genuine passion for property and has the honest and straight talking approach and having lived in the area for over 37 years he has great knowledge of Milton Keynes. Having a virtual office based in Central Milton Keynes means we can still have pre booked face to face meetings but we don't have the cost associated with a traditional high street which saves us thousands of ££££'s per year which means our costs are less, which means you pay less. We will accompany ALL viewings, submit all offers and progress your sale all on a no sale no fee basis, we also provide bespoke sales brochures with floorplans, provide you with access to login in to our website and review viewings and feedback, offers and rental statements all from the comfort of your home or office or the beach. We cover Milton Keynes and the local area and surrounding villages & towns including Bletchley, Winslow, Hanslope, Haversham, New Bradwell, Wolverton, Newport Pagnell, Stony Stratford, Old Stratford, Buckingham, Olney, Sherington, Stoke Hammond, Stoke Goldington, Woburn, Woburn Sands, Wavendon, Aspley Guise. Call today for your FREE valuation. FOCUSED ON GETTING RESULTS. Visit www.masonkelly.co.uk/offers

Reviews

Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.

5/5

Google

I can recommend Mason Kelly Property Consultants any day for their great professional service. I had a property in Grimsby to let, which is always a bit of a headache for me. Craig took care of everything - finding suitable tenants, vetting of tenants, protecting the deposit and ensuring I have rent guarantee insurance in place. I was kept informed at all times and best of all I did not even have to go to Grimsby to deal with anything.

Lee · 23 April 2018

Agent replied

Lee I'm glad you are happy with our service. Thank you for choosing Mason Kelly.

5/5

The Trusted Agent

‘’An excellent & professional service from start to finish’’

Very efficient, helpful and responsive for both house purchase and rental. The service was excellent mainly because of Craig to deal with the property. he made the processes all the way though smooth. He helped to complete the purchase on the targeted date by collaborating both me and the seller. He is very proactive, helpful and the most importantly he always respond back timely .He also advised with all necessary documents and/or actions before letting out my first investment house. As he promises he finished all the processes smooth and on time. I was very satisfied with the service provided by Mason Kelly buying and renting department I used recently. I have no doubts for recommending Mason Kelly for efficient handling of buying and renting services. Thank you to Craig Kelly.

Filiz · 6 April 2016

Agent replied · 13 April 2016

Thank you for the review. I'm glad you are happy with our service, I look forward to a long relationship working with you.

1/5

Google

Everything is very very slow

Timofei · 26 May 2026

5/5

Google

From the very beginning, my experience with Knight Edmonds has been second to none. Quick response time, came to my property to value (for rental) very quickly, when making the decision to rent out the photos and spec were done quickly, the support from Matthew has been great (first time landlord!) Very happy with my choice to use Knight Edmunds for Lettings.

Maxine · 3 June 2022

Agent replied · 3 June 2026

Dear Maxine, Thank you for your review. I'm pleased we managed to get it let for you so quickly. Hope you're all settled now in your new home. Kind regards, Alex

5/5

Google

Victoria was very helpful, everything went very smoothly. Would highly recommend.

David · 3 June 2025

Agent replied · 3 June 2026

Hello David, thank you for your comments. Kind regards Alex

5/5

Google

Very Helpful and professional with our Rental agreement from start to finish. From the moment Evija showed us the property to total agreement which Victoria helped us close they have been brilliant Massive thank you to Victoria and team for all their help

Stephen · 3 June 2025

5/5

Google

We would like to thank Knight Edmonds for all the effort that was put into our house sale. They are a very professional friendly team. A special mention must go to Sandra Goldsmith, Sales Progressor, whose experience and persistence achieved our sale. She was amazing! We have already recommended Knight Edmonds to friends and would not hesitate to pass the same recommendation on to others. Sue and Graham

Sue · 3 June 2024

5/5

Google

Craig Kelly has managed my rental property for a number of years and was always able to get good tenants and achieve a desirable rental income. He managed any issues quickly and efficiently, and has a great team of people who carry out maintenance tasks. We recently sold the property and Craig did a superb job of marketing and getting us a buyer at the price we wanted. The deal went through with minimal hassle and we couldn't be happier with the service he provided. Highly Recommended!

Gary · 16 September 2023

5/5

Google

Claire@Rello was amazing, she kept all the information about progress on our chain up to date. Going above and beyond to assist with any queries. Would definitely recommend.

Fiona · 4 November 2025

5/5

Google

Sandra and the team at Knight Edmunds in Maidstone have been amazing. I am so grateful for all their continous hard work in selling my property. Will definitely go to Knight Edmunds, when purchasing my future property. I strongly recommend them x

Stacy · 3 June 2025

1/5

Google

The worst application i have ever experience. Wish i could provide negative feedback. I dont like the customer service at all. Hard to get through the Bot

Paresh · 26 March 2026

Agent replied · 26 June 2026

Hi Paresh. We’d like to know more about your experience so that we can learn where we can improve. Please feel free to get in touch with us - reviews@goodlord.co to discuss this further. Charlie

1/5

Google

Absolutely terrible platform for referencing. Documents don’t upload it’s like a broken record and talking to a brick wall at the same time. From now on I’ll always be asking agents if they use Goodlord and if they do I won’t be applying there. Never would want go through this again

Anna · 26 May 2026

5/5

Google

I can't thank Rello enough for their incredible support during my property-selling journey. From start to finish, they were proactive, professional, and always one step ahead. …

Smriti · 4 November 2025

5/5

Google

I love my new home, Thankyou to Alex Fealey for making this beautiful apartment my new home. Alex has been super helpful and very quick with responding to emails and getting me moved in as soon as possible. Thankyou Knight Edmond’s

Lucinda · 3 June 2025

5/5

Google

Knight Edmonds were fantastic throughout the process and made moving simple and easy. They were professional and no question or request was too much. I cannot recommend them highly enough! We will be sure to use them for our next move.

Matt · 3 June 2025

5/5

Google

Rented a house from Mason Kelly 2 years ago and the service was spot on. I spoke to Craig who had just taken a flat on the market which was perfect for me. Within 30 minutes we were viewing and I'd stated that I was interested. The next day it was mine. Responsive throughout the process and followed up after it had gone through to make sure all was well. Impeccable service. Highly recommended

Luke · 12 August 2018

Agent replied

Thank you for the review. I’m glad you were happy with the service. Kind regards Craig

5/5

Google

Everything was kept easy to understand

Thomas · 26 April 2026

1/5

Google

Trying to speak to someone at Goodlord for 3 days now and they just keep you on hold. Pathetic customer service.

Roni · 26 April 2026

Agent replied · 26 June 2026

Hi Roni. We’d like to know more about your experience. Please get in touch with us - reviews@goodlord.co to discuss this further.

5/5

Google

Bought a bungalow from Briscombe no problem with the purchase was kept updated with the sale cannot recommend this company enough jo kept it simple and thanks to her moved in just before Christmas

Marie · 8 January 2026

Agent replied · 8 June 2026

Thank you so much Marie, we really hope you have had a lovely Christmas in your new home Best wishes Briscombe

5/5

Google

Great agent and great landlord he's working with. Honestly was sad to say goodbye to the property, but only had the most positive experience from everyone involved as well as top tier banter! Keep that spirit up! :)

Raimondas · 19 June 2025

5/5

The Trusted Agent

Straight forward & delivered on promises.

Craig at Mason Kelly cares and will always look at the big picture. He has rented a private property of mine to an exceptional tenant for the last three years. I have since let a commercial property through mason Kelly and am very happy indeed. Craig wants to understand and takes the time to really deliver on what you ask for. I can not speak highly enough and recommend Mason Kelly enough. Thank you!

Nathan · 16 March 2016

Agent replied · 20 March 2016

Thank you for your kind words, if you ever need my help in the future please let me know.

5/5

Google

Very good service, Charlie in the office has been very helpful and I appreciate the extra time he has invested to help me secure I new property

Kristian · 3 March 2026

Agent replied · 3 June 2026

Thank you Kristian for your kind review

5/5

Google

Today I had the pleasure of speaking with David Everitt, a Member Services Helpline Advisor who was extremely helpful and knowledgeable. He did an amazing job working through a tenancy related legal puzzle and went above an beyond, I'm really grateful

Geri · 28 October 2025

Agent replied · 28 May 2026

Hi Geri, thank you for your lovely review. We'll make sure the Helpline team see it - we're so glad we're able to give such a good service to members.

5/5

Google

Haven’t used their services but after receiving a letter from them regarding the sale of our house with unpaid postage, which led to me having to pay the postage and subsequently make a complaint, Sam from the firm came by my address not even an hour after emailing in my complaint to reimburse me, apologise in person and gift me a bottle of wine. Really impressed with their customer service - hope they can make admin changes to ensure the postage issue is rectified but really appreciate the personable apology.

Charley · 3 June 2024

Agent replied · 3 June 2026

Thank you for the review Charley and I am glad we managed to rectify the issue in the end. Apologises for any inconvenience, I hope you enjoyed the wine! Thanks, Lee - Marketing Manager.

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Questions about Mason Kelly Property Consultants Milton Keynes

What do sellers say about Mason Kelly Property Consultants Milton Keynes?

21 reviews from sellers, rated 4.9 out of 5 on average. For example, Sheelagh wrote: "I can’t speak highly enough about my experience with Mason Kelly! From the moment Craig took on the sale of my house his dedication and professionalism shone ..."

What do buyers say about Mason Kelly Property Consultants Milton Keynes?

4 reviews from buyers, rated 5.0 out of 5 on average. For example, Hannah wrote: "Craig was the height of friendliness and openness from our first appointment. He told us what we needed to know about the property then gave us space to look ..."

What do landlords say about Mason Kelly Property Consultants Milton Keynes?

11 reviews from landlords, rated 5.0 out of 5 on average. For example, Lee wrote: "Mason Kelly is a professional,reliable, and friendly company with a good knowledge of the local area & industry. Being a Landlord, I can relax knowing my ..."

What do tenants say about Mason Kelly Property Consultants Milton Keynes?

16 reviews from tenants, rated 5.0 out of 5 on average. For example, Mariana wrote: "We can't recommend Mason Kelly and Craig enough. We had an incredible experience with Mason Kelly throughout our tenancy. From the moment we signed the ..."

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