Trusted Agent profile · Milton Keynes · Buckinghamshire
Verified
★★★★★
766 reviews across 3 platforms
Mason Kelly Property Consultants, 314 Midsummer Boulevard, Milton Keynes, Buckinghamshire, MK9 2UB
Mason Kelly Property Consultants's office in Milton Keynes, Buckinghamshire, at Mason Kelly Property Consultants, is rated 4.3 out of 5 across 766 reviews on three platforms, including 677 Google reviews rated 4.3.
677
Reviews on Google
This office
18
Reviews on Facebook
This office
71
Reviews on The Trusted Agent
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I can’t speak highly enough about my experience with Mason Kelly! From the moment Craig took on the sale of my house his dedication and professionalism shone ...Read all 21 from sellers
Craig was the height of friendliness and openness from our first appointment. He told us what we needed to know about the property then gave us space to look ...Read all 4 from buyers
Mason Kelly is a professional,reliable, and friendly company with a good knowledge of the local area & industry. Being a Landlord, I can relax knowing my ...Read all 11 from landlords
We can't recommend Mason Kelly and Craig enough. We had an incredible experience with Mason Kelly throughout our tenancy. From the moment we signed the ...Read all 16 from tenants
Mason Kelly property consultants is run by Craig Kelly with over 30 years experience in selling and letting properties in Milton Keynes with a genuine passion for property and has the honest and straight talking approach and having lived in the area for over 37 years he has great knowledge of Milton Keynes. Having a virtual office based in Central Milton Keynes means we can still have pre booked face to face meetings but we don't have the cost associated with a traditional high street which saves us thousands of ££££'s per year which means our costs are less, which means you pay less. We will accompany ALL viewings, submit all offers and progress your sale all on a no sale no fee basis, we also provide bespoke sales brochures with floorplans, provide you with access to login in to our website and review viewings and feedback, offers and rental statements all from the comfort of your home or office or the beach. We cover Milton Keynes and the local area and surrounding villages & towns including Bletchley, Winslow, Hanslope, Haversham, New Bradwell, Wolverton, Newport Pagnell, Stony Stratford, Old Stratford, Buckingham, Olney, Sherington, Stoke Hammond, Stoke Goldington, Woburn, Woburn Sands, Wavendon, Aspley Guise. Call today for your FREE valuation. FOCUSED ON GETTING RESULTS. Visit www.masonkelly.co.uk/offers
Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
5/5
GoogleVery positive experience selling our Mum's house remotely with Briscome. Jo was always on hand to speak to and made sure the whole process ran smoothly. Would definitely recommend 👌 …
Thank you Victoria. It was a pleasure to work with you and your family and we thank you for trusting us with the sale of the property. Best wishes
5/5
The Trusted AgentSincere and someone who understand what customer service actually means
Criag is a professional with immense understanding about the property market.. when I had the need to let my house, his approach to first understand my requirements cl.early what differentiated him from other property consultants. It was impressive to the level the first client he brought was the right tenant for me. He continues to provide fully managed services for my tenancy which I am quite happy about.
Shamy, thank you for your review. It's not just about us telling new clients what we do or how well we do it, but for our clients who use us to say how we do. I love my job and I love property so a match made in heaven.
1/5
GooglePlease, if you are an agent, read this. Their customer service is terrible. Their referencing team take in excess of three days to review any references. They do not follow through with their promises. Please strongly consider another …
5/5
GoogleRob help me with viewings and answering all questions that I have. I will recommend them for buying a property with.
Thank you so much for your kind review
1/5
GoogleAppalling service, impossible to get an answer online, and even more difficult to reach a human on their phone number. Have been allegedly referencing our new tenants for weeks - we missed the move in date because of them. Avoid avoid avoid.
5/5
GoogleI recently applied for a 2-bedroom apartment in Bertram Way, Norwich, and I cannot recommend the experience highly enough, thanks specifically to Patrick. …
Thank you Joydip for your kind review.
5/5
GoogleWe had Jo Smith as our assigned estate agent. Jo was very helpful and cooperative. She kept us up to date with any information and always got back to us if she was out of the office if we needed to speak to her. We were both selling and buying property and this was a lengthy process as the first two properties we were buying fell through. Jo is very professional courteous and it was a pleasure doing business with Briscombs.
5/5
GoogleSo grateful of the help & professionalism from everyone at Briscombe. The whole listing, viewing and sale process was so smooth. Couldn’t be happier with service. Special thanks to Katie & Jo!
5/5
GoogleHi , i would like to show my appreciation by leaving a review. Your team at Briscombes Worsley are absolutely fantastic. Everyone I had to deal with regarding my move could not have been more professional. I was greeted with a smile every time , and the manner in which they helped me move could not of been better. Every detail was covered and explained to me thoroughly and like I said every member of staff was always polite, punctual and very professional. What a team you have . I’m so happy I chose Briscombes to rent a property off. Jan, Katie , Mia ( I don’t know the other staff members name ) thank you very much indeed. Kind regards David
5/5
GoogleBriscombe and Jo in particular were amazing through the entire process. Jo went above and beyond to get the purchase completed. I unfortunately had a terrible solicitor and I genuinely don't think the purchase would have gone through without Jo. She helped chase up the solicitor, provided advice and much needed moral support. She did too much to mention in a google review. Thank you so much Jo for all your extra effort getting the purchase completed! And thank you for the key rings and kind message! We love our new home, thank you!
5/5
GoogleMe and my family have had the pleasure of renting from Quilliam for over a couple of years and have nothing but excellent customer service. The team have always been a great help. Jeremy has always shown such warmth, understanding and has …
Thank you for the kind review Ahmed and thank you for being a great tenant. Wishing you and your family all the very best for the future. Julia
5/5
GoogleKnight Edmonds really do make moving simple. The fact that everything is built in to the price was very appealing without any hidden extras. Nothing was too much trouble for them and every member of staff I came across was friendly, professional and knowledgeable. Would highly recommend Knight Edmonds to anyone.
Dear Nicola, Thank you for the fantastic review. Glad that you have now exchanged contracts … More
5/5
GoogleWonderful service from Sandra, she has been a pleasure to deal with from start to finish. Without Sandra’s doggedness and efficiency I doubt we would have got our purchase and sale over the line. I would not hesitate to use Knight Edmond’s for any future sale or purchase and will certainly recommend them and Sandra to friends and family.
5/5
GoogleExcellent service from start to finish. Such impressive photography which wasn't really needed as we took our sale offer in a day. Moving is really stressful and all the staff were really helpful and always friendly and professional. Would thoroughly recommend
Thanks Rebecca, it was a pleasure working with you. Alex
5/5
GoogleHad an extremely helpful and straight forward conversation with Paul C today. He was able to resolve the issue for us straight away and followed it up soon after to make sure all was as it should be.
5/5
GoogleBoth Alex and Victoria at Knight Edmonds estate agent in Maidstone town have guided me through the marketing, sourcing and processing all legal required documents to acquire new tenants for my flat in Maidstone. The personal customer service has been exceptional and refreshing. No enquiry to small and reassurance whenever needed. The professionalism from both Alex and Victoria reassures me that there are still some Estate Agents out there who care and respect their clientele. Keep up the good work ladies..
5/5
GoogleI couldn’t reccomend Rhys highly enough. We don’t have the easiest of setups but Rhys explained the Goodlord arrangement which we immediately bought into. Had Rhys not given us the calm approach we would have discounted it straight away.
1/5
GoogleDiscusting company, only company that won't accept payslips as proof of income!
Hi Danny. We’d like to know more about your experience. Please get in touch with us - reviews@goodlord.co to discuss this further.
5/5
GoogleReece Lyons My family and I enjoyed your service while we were house hunting. On may 17th, 2025 when you showed us the first property, we were pleased with your responses. We are finally glad we settled for the second property you showed us and my son cannot stop talking about the extinct Woolly Mammoth that you taught him. Thanks! David.
5/5
GoogleExtremely professional team, helpful and well informed. Recently bought a property through them and using this opportunity to thank Suzanne, Sandra and the team for all your help and support.
1/5
GoogleThe worst example of ‘computer says no’ I have come across for a long time.
Hi Bob. We’d like to know more about your experience so that we can learn where we can improve. Please feel free to get in touch with us - reviews@goodlord.co to discuss this further.
1/5
GoogleUtterly useless. AI is pathetic and has made my renting process an utter nightmare. Avoid at all costs!
Hi Bertie. Thanks for your feedback. We are constantly working to improve the functionality of our referencing journey, which is designed to significantly speed up the referencing process. However, we appreciate that individual circumstances may vary, and we apologise that it didn’t meet your standards on this occasion. If you would like to provide further feedback, please get in touch on reviews@goodlord.co.
5/5
GoogleJan and the team have been a great help, very friendly and thoughtful, made renting for the first time smooth sailing, very greatful for all they have done😁. …
5/5
GoogleWe recently purchased a house for sale with the Worsley branch of Briscome and had Ted as out point of contact. All the staff at Briscombe were great but Ted was exceptional throughout. Thanks to his determination and perseverance the sale went through. Ted would keep us updated and always returned our calls or emails. Nothing seemed to be a problem and he was always very helpful. I would highly recommend his services and of the Worsley branch. Thanks again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
21 reviews from sellers, rated 4.9 out of 5 on average. For example, Sheelagh wrote: "I can’t speak highly enough about my experience with Mason Kelly! From the moment Craig took on the sale of my house his dedication and professionalism shone ..."
4 reviews from buyers, rated 5.0 out of 5 on average. For example, Hannah wrote: "Craig was the height of friendliness and openness from our first appointment. He told us what we needed to know about the property then gave us space to look ..."
11 reviews from landlords, rated 5.0 out of 5 on average. For example, Lee wrote: "Mason Kelly is a professional,reliable, and friendly company with a good knowledge of the local area & industry. Being a Landlord, I can relax knowing my ..."
16 reviews from tenants, rated 5.0 out of 5 on average. For example, Mariana wrote: "We can't recommend Mason Kelly and Craig enough. We had an incredible experience with Mason Kelly throughout our tenancy. From the moment we signed the ..."
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