1/5
Absolutely ridiculous level of information needed to be given by a guarantor. All they want is maximum information and link into my bank accounts for data farming to be then sold on. Beware!

Trusted Agent profile · Milton Keynes · Buckinghamshire
Verified
★★★★★
766 reviews across 3 platforms
Mason Kelly Property Consultants, 314 Midsummer Boulevard, Milton Keynes, Buckinghamshire, MK9 2UB
Mason Kelly Property Consultants's office in Milton Keynes, Buckinghamshire, at Mason Kelly Property Consultants, is rated 4.3 out of 5 across 766 reviews on three platforms, including 677 Google reviews rated 4.3.
Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
1/5
Absolutely ridiculous level of information needed to be given by a guarantor. All they want is maximum information and link into my bank accounts for data farming to be then sold on. Beware!
5/5
Briscombe provided an excellet personal service for the sale of my mothers house.The staff were friendly and helpful giving us regular updates on the people viewing the property. On our behalf they took on the onerous task of showing prospective purchasers around the property and giving us their feeedback. They have a good reputation for their knowledge of propereties in the area and I would have no hesitation in recommending them.
5/5
I have recently sold a property with Briscombe and I could not recommend them more. Katie and the team kept me well informed throughout, and my property sold within a few weeks. The process was stress free and the online system made confirming viewings etc, very efficient. Nothing was too much trouble for the team and I am delighted with my sale. Thanks again!
5/5
Knight Edmonds are easy to deal with and quick to answer any queries. Victoria has been very professional and replies very quickly x
5/5
Briscombs your the best ! Your knowledge of the area was fantastic, that was my reason for going to you. I sold and bought my current home with yourselves. Your staff worked very hard searching for the right home for me, and they couldn’t of chosen a better house, for that I thank you. I was kept upto date with all aspects of negotiations , they updated and followed up with me at all points of the sale and purchase. Your staff are very professional , personable and customer service oriented and would like to thank each and everyone of them for looking after my needs. Especially Katie and John thank you again. Also in the current pandemic your staff were professional and courteous and made sure for everyone’s safety. Would not think twice if I ever move again .
5/5
Early in the home buying stage but a good experience with Charlie so far
Thank you Red for your kind review.
5/5
Sandra has been amazing chasing this sale for us. Thank you! Jade and Simon.
5/5
An absolute dream estate agent
Craig was the height of friendliness and openness from our first appointment. He told us what we needed to know about the property then gave us space to look around in our own time. Throughout the whole buying process, he was quick to call us and reply to messages and went above and beyond to make sure that the property was just what we wanted when we moved in. We will always to deal with Mason Kelly over other agents for any future sales or purchases because of their outstanding customer care. Thank you so much!
5/5
To put it simply, Craig was one of the best letting agents we've ever met. Helpful and informative from the get-go and super friendly, which is exactly what we needed in an agent during a big move. From initial interaction to the contract … More
5/5
Jan has been more than helpful in getting us into our new home. Happy tenants :)
5/5
We received an excellent service from Jo acting on the sale of our property. We were kept up to date with all developments and she was always available at the end of the phone. Thank you Jo.
Thank you Rachel, it was a pleasure working with you. All the best from all at Briscombe
5/5
We have just purchased a house with Briscombe’s. The sale took longer than expected due to solicitors and enquiries that dragged on but Jo was there every step of the way with advice and guidance. She was consistently professional, responded to queries in a timely manner and did her utmost to ensure the sale went through. She is an asset to Briscombe’s and I would definitely recommend using them!
5/5
Great common sense approach!
Craig has a great passion about his business; he is fantastic at what he does. However, what has really made an impression on me is his common sense approach that is so effective in most cases - yet in this day and age it is an extremely rare trait! Very efficient, responsive and excellent professional service.
Marios, you were our first tenant back In August 2015 and I remember the day well. I'm so glad you and your family have now found a house to buy and I'm really touched by your kind words, Thank you and if you ever need our services then please call me.
5/5
Matt was brilliant from the start of our property purchase, through to the letting of it. I wouldn't hesitate to recommend Matt / Knight Edmonds to any purchaser or landlord.
Dear Lorna, Thank you for the review! Glad we could be of help. Alex
5/5
First Class service, From start to finish, KnightEdmonds have been superb. The advertising, communication and knowledge has been second to none. They are on the ball and extremely helpful. Would definitely recommend 🤩
5/5
Kane Gayle Account Executive, was extremely helpful and professional throughout my enquiry. She explained everything clearly, guided me through the qualification process, and made sure I understood the next steps. Her support was prompt and reassuring. Excellent customer service highly recommended.
5/5
The agency was extremely helpful throughout our home-buying process, specifically Sandra’s support. Whenever we contacted them, they always got back to us promptly. They made the whole process much easier and faster for us. Overall, we are very satisfied with their service and truly appreciate their support.
1/5
Terrible service start to finish. Fortunately our agents are jumping through hoops to get us sorted. But it shouldn't be as difficult as Goodlord make it.
3/5
I am a severely disabled pensioner and although i live in London, my house is in London yet i have to try to get help from Swansea.My disabilities, age, and equality act make no difference to one member of staff he just repaeats like a robot his function in a government department. There is not sign of any interest. As a result i do not get answers to the questions i need to know and it takes so long to get answers. He seems to think that because f where he works he is superior when i suggest contacting the CEO he replies you can it will make no difference. I worked for 50 years to pay this person to become a robot
4/5
Briscombe have been fantastic from start to finish on my purchase, especially Jo, Katie and the lady initially that took me to view the house, sorry can't remember her name, lovely ladies all of them!
Thank you Tara for your lovely feedback, we are so thrilled that you had such a positive experience with Briscombe Best wishes from all the team at Briscombe
5/5
Jo assisted me with the sale of my property. She worked really hard through, what was quite a difficult and up & down process. Jo managed everyone's expectations, and was completely honest and transparent throughout the whole process which made things so much easier. Having dealt with a number of Agents in Worsley, I have to say that by far, Briscombe for me, have been the best!
5/5
Thanks so much for all your help buying our first home, Craig. You made the process easy for us and were always available to reassure us and help out. Would definitely recommend Craig at Mason Kelly Property Consultants.
It was a pleasure helping you both and I cannot wait to see it finished.
5/5
This is a great idea for small businesses who don’t want to give out their personal number or have an additional work phone. Has enabled us to give customers a much better service 👏 …
Thank you for the wonderful feedback! We’re so glad to know that YourBusinessNumber is adding value to your business. We’re committed to providing excellent service and appreciate your trust in us!
1/5
Awful process, repeated tasks and requests for the same documents, no option of speaking to a human. I'd rather loose out on rental opportunity than use this service.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I can’t speak highly enough about my experience with Mason Kelly! From the moment Craig took on the sale of my house his dedication and professionalism shone ...Read all 21 from sellers
Craig was the height of friendliness and openness from our first appointment. He told us what we needed to know about the property then gave us space to look ...Read all 4 from buyers
Mason Kelly is a professional,reliable, and friendly company with a good knowledge of the local area & industry. Being a Landlord, I can relax knowing my ...Read all 11 from landlords
We can't recommend Mason Kelly and Craig enough. We had an incredible experience with Mason Kelly throughout our tenancy. From the moment we signed the ...Read all 16 from tenants
Mason Kelly property consultants is run by Craig Kelly with over 30 years experience in selling and letting properties in Milton Keynes with a genuine passion for property and has the honest and straight talking approach and having lived in the area for over 37 years he has great knowledge of Milton Keynes. Having a virtual office based in Central Milton Keynes means we can still have pre booked face to face meetings but we don't have the cost associated with a traditional high street which saves us thousands of ££££'s per year which means our costs are less, which means you pay less. We will accompany ALL viewings, submit all offers and progress your sale all on a no sale no fee basis, we also provide bespoke sales brochures with floorplans, provide you with access to login in to our website and review viewings and feedback, offers and rental statements all from the comfort of your home or office or the beach. We cover Milton Keynes and the local area and surrounding villages & towns including Bletchley, Winslow, Hanslope, Haversham, New Bradwell, Wolverton, Newport Pagnell, Stony Stratford, Old Stratford, Buckingham, Olney, Sherington, Stoke Hammond, Stoke Goldington, Woburn, Woburn Sands, Wavendon, Aspley Guise. Call today for your FREE valuation. FOCUSED ON GETTING RESULTS. Visit www.masonkelly.co.uk/offers
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21 reviews from sellers, rated 4.9 out of 5 on average. For example, Sheelagh wrote: "I can’t speak highly enough about my experience with Mason Kelly! From the moment Craig took on the sale of my house his dedication and professionalism shone ..."
4 reviews from buyers, rated 5.0 out of 5 on average. For example, Hannah wrote: "Craig was the height of friendliness and openness from our first appointment. He told us what we needed to know about the property then gave us space to look ..."
11 reviews from landlords, rated 5.0 out of 5 on average. For example, Lee wrote: "Mason Kelly is a professional,reliable, and friendly company with a good knowledge of the local area & industry. Being a Landlord, I can relax knowing my ..."
16 reviews from tenants, rated 5.0 out of 5 on average. For example, Mariana wrote: "We can't recommend Mason Kelly and Craig enough. We had an incredible experience with Mason Kelly throughout our tenancy. From the moment we signed the ..."