Trusted Agent profile · Milton Keynes · Buckinghamshire

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Mason Kelly Property Consultants Milton Keynes reviews

4.3

★★★★★ Great

766 reviews across 3 platforms

Mason Kelly Property Consultants, 314 Midsummer Boulevard, Milton Keynes, Buckinghamshire, MK9 2UB

Mason Kelly Property Consultants's office in Milton Keynes, Buckinghamshire, at Mason Kelly Property Consultants, is rated 4.3 out of 5 across 766 reviews on three platforms, including 677 Google reviews rated 4.3.

Google logo

4.3 / 5

677

Reviews on Google

This office

Facebook logo

4.8 / 5

18

Reviews on Facebook

This office

The Trusted Agent logo

5.0 / 5

71

Reviews on The Trusted Agent

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Mason Kelly Property Consultants Milton Keynes

Mason Kelly property consultants is run by Craig Kelly with over 30 years experience in selling and letting properties in Milton Keynes with a genuine passion for property and has the honest and straight talking approach and having lived in the area for over 37 years he has great knowledge of Milton Keynes. Having a virtual office based in Central Milton Keynes means we can still have pre booked face to face meetings but we don't have the cost associated with a traditional high street which saves us thousands of ££££'s per year which means our costs are less, which means you pay less. We will accompany ALL viewings, submit all offers and progress your sale all on a no sale no fee basis, we also provide bespoke sales brochures with floorplans, provide you with access to login in to our website and review viewings and feedback, offers and rental statements all from the comfort of your home or office or the beach. We cover Milton Keynes and the local area and surrounding villages & towns including Bletchley, Winslow, Hanslope, Haversham, New Bradwell, Wolverton, Newport Pagnell, Stony Stratford, Old Stratford, Buckingham, Olney, Sherington, Stoke Hammond, Stoke Goldington, Woburn, Woburn Sands, Wavendon, Aspley Guise. Call today for your FREE valuation. FOCUSED ON GETTING RESULTS. Visit www.masonkelly.co.uk/offers

Reviews

Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.

5/5

Google

We cannot emphasise how impressed we have been by the service we received from Knight Edmaonds - particularly Alex who was professional and enthusiastic from start to finish. He handled the negotiations over the price and completing the sale extremely well. I have no hesitation in recommending them.

Cathy · 3 June 2024

Agent replied · 3 June 2026

Thank you for the review Cathy. I'm glad everything went smoothly throughout your transaction. I've passed your comments to Alex. Best of luck and Kind Regards, Lee - Marketing Manager.

5/5

Google

Evija Sarkanabola was incredible helping my family and I make the right decision in purchasing our family home. My family and I found her to be thoughtful intelligent, and genuine and just a nice person Matthew & Rowan are Legends!! I would also like to thank you both personally for calling them solicitors constantly to get the thumbs up to release my new set of keys!! We would like to say big thank you to Knight Edmonds. The Ross Family!!

Ross · 3 June 2024

5/5

Google

Goodlord is indeed good for rentals service quick response, patient and reliable both references ….think goodlord!

David · 26 May 2026

5/5

Google

Our experience of using Briscombe, and especially Jan, has been a pleasure from day one. Jan's communication was and continues to be very prompt, professional and informative. This also extends to Mya and Laura. I would highly recommend Briscombe to anybody looking to rent or buy a property. Thank you to you all!

Tom · 8 June 2025

5/5

Google

I cannot give Briscombe enough praise of thanks for the service I received iwith buying and selling a property with them. I truly think they went above and beyond. Jo gave me more help and support than I could have expected. There were no hidden extras. I would highly recommend them . Thankyou

Tamasine · 8 June 2025

1/5

Google

Seems impossible to cancel a subscription, which is why I’ve had to go 1 star. Customer support is to be honest dreadful, all chat bots… tell them why your cancelling etc, and the whole process just starts again. The service its self is fantastic, until you need to cancel and stop paying… I’ve been trying for 2 weeks now. Hopefully this review will prompt someone to get in touch!

O · 5 June 2025

Agent replied · 5 June 2026

Hi there, We have a cancellation link displayed very clearly in every customer Dashboard, where you can cancel your subscription. Additionally, you can email us or speak to us on our Live Chat to cancel - so there are a multitude of options. Thanks for your review.

5/5

Google

After using multiple estate agents in Maidstone, Knight Edmonds stood out by far. Excellent marketing and a genuinely proactive service. Reece was professional throughout and a pleasure to deal with. Highly recommended.

Luca · 3 January 2026

4/5

Google

Excellent support from Victoria Whitlock, has made my experience feel alot less stressful than I had expected. Victoria has provided prompt and accurate information, giving me reassurance and confidence. Trades people she has provided have completed outstanding work, so I finally have a beautiful home for me and my children. Thank you Victoria.

Mary · 3 June 2025

5/5

Google

I sold my property with abbotFox at the end of last year and was overall happy with the service received. From Colin's initial appraisal (which was realistic and well researched) through to the sale progression by Emma, the experience was good.

Ed · 3 March 2026

Agent replied · 3 June 2026

Thank you Ed for your kind review.

5/5

Google

Charlie came to take the photographs after Colin valued the house. Quick to come out for photos and explained process well. Accomodating to my availability for both photos and viewing organisation

Samantha · 20 May 2026

Agent replied · 3 June 2026

Thank you Samantha for your lovely review.

5/5

Google

Saphire at Rello has been truly amazing 🌟 Extremely professional, hard working, very lovely and kind. At a time when everything seems so stressful and overwhelming, Saphire has stayed calm, reassuring and has kept me completely updated …

Helen · 4 November 2025

5/5

Google

Naeem Abbas was extremely helpful through online chat : )

Sam · 19 June 2026

5/5

The Trusted Agent
Tenant

My Flat Renting Experience

I recently rented a flat through Mason Kelly Estate Agents and couldn't be happier with the experience. From the initial viewing to the final paperwork, the process was smooth and stress-free. The team was incredibly professional, attentive, and responsive to all my queries, ensuring that every detail was taken care of. Their expertise and dedication made finding and securing my new home an absolute pleasure. I highly recommend Mason Kelly Estate Agents to anyone looking for a seamless and enjoyable renting experience. 🌟

Ahmed · 27 December 2024

Agent replied · 4 January 2025

Dear Ahmed, Thank you immensely for such a glowing review! We are thrilled to hear about your positive experience with Mason Kelly Estate Agents. Our team takes pride in delivering a smooth and enjoyable renting journey, and your satisfaction is our greatest reward. We appreciate your recommendation and look forward to assisting you in the future. Warm regards, The Mason Kelly Team

5/5

Google

Today I spoke with Baljit Birdi… Member Services Helpline Advisor and she was super helpful. Was very polite and knowledgeable and didn't make me feel like I was being rushed to get off the phone.

The · 28 March 2026

Agent replied · 28 May 2026

Thank you for this great review, we will be sure to let Baljit know.

5/5

Google

Great experience throughout the process.Requests from Goodlord were clear and responses were fast .Thank you for the smooth transition.

Sharmarke · 26 March 2026

5/5

Google

Lucas was very helpful to help me out with this

June · 29 May 2026

5/5

Google

Knight Edmonds have been amazing with my house sale, excellent service, lovely people and great at what they do! Special thanks to Sandra for constantly keeping me up to date on everything and helping to get it over the line.

Rachael · 3 September 2025

5/5

Google

I am letting a property with Abbott Fox and I can highly recommend them. Everyone in the team is professional and friendly, Jennifer in lettings found me a tenant with days of the property being advertised

Sarah · 3 March 2026

Agent replied · 3 June 2026

Thank you Sarah for your kind review

5/5

Google

I couldn't recommend Knight Edmonds enough. They helped me with buying my new home. Sandra was fantastic, always on the ball with everything going on in a big chain and communicating to me regularly. Also incredibly easy to get hold of if I had any questions. Thank you for making my move as stress free as possible!

BigMo · 3 June 2023

Agent replied · 3 June 2026

Dear Adam, Thank you for the review. I hope you've settled well into the new home. Kind regards, Alex

5/5

The Trusted Agent
Tenant

Top agent

Craig was very professional, we had the tenancy for 18 months and rarely had any issues. The less you speak to your landlord is usually a sign of a good tenancy but when we did need to communicate he acted in a professional & proper way

Emmanuel · 25 June 2025

1/5

Google

You are misleading possible customer. A member of staff called Craig rated 5 star. The service you provide is most certainly NOT 5 star. If the 5 stars was to rate it a "great place to work" then state that. Taking the "Lad" approach may be your idea of friendly customer service. But its not. Its very insulting and makes your staff look unprofessional. Questioning customers integrity and using swear words over the phone is not how to gain customers nor a good reputation. To your reply, if the review was an “Error” why was it not removed 8 months ago? An Error is a spelling mistake. Jen is not my name. I will not be giving my real name. People should be warned about the service you give without my personal information being given. It has nothing to do with my review

Jen · 16 March 2019

Agent replied

Jen, Thank you for your message. I have checked our database and we have not spoken with or dealt with a Jen recently, so if Could you please tell me when this occurred as I would be more than happy to look in to it for you. As all our calls are recorded I can go through and review it.

5/5

Google

Alexander was impeccable and very quick solving my issue.

Nuno · 26 May 2026

5/5

Google

Knight Edmonds were very helpful and easy to work with. Especially our lettings agent Alex Fealey, I could call her anytime and she was very understanding and went out of her way to be helpful. We love our current home and would use them again.

Rosie · 3 July 2025

1/5

Google

You are misleading possible customer. A member of staff called Craig rated 5 star. The service you provide is most certainly NOT 5 star. If the 5 stars was to rate it a "great place to work" then state that. Taking the "Lad" approach may be your idea of friendly customer service. But its not. Its very insulting and makes your staff look unprofessional. Questioning customers integrity and using swear words over the phone is not how to gain customers nor a good reputation. To your reply, if the review was an “Error” why was it not removed 8 months ago? An Error is a spelling mistake. Jen is not my name. I will not be giving my real name. People should be warned about the service you give without my personal information being given. It has nothing to do with my review

Jen · 16 January 2019

Agent replied

Jen, Thank you for your message. I have checked our database and we have not spoken with or dealt with a Jen recently, so if Could you please tell me when this occurred as I would be more than happy to look in to it for you. As all our calls are recorded I can go through and review it.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Mason Kelly Property Consultants Milton Keynes

What do sellers say about Mason Kelly Property Consultants Milton Keynes?

21 reviews from sellers, rated 4.9 out of 5 on average. For example, Sheelagh wrote: "I can’t speak highly enough about my experience with Mason Kelly! From the moment Craig took on the sale of my house his dedication and professionalism shone ..."

What do buyers say about Mason Kelly Property Consultants Milton Keynes?

4 reviews from buyers, rated 5.0 out of 5 on average. For example, Hannah wrote: "Craig was the height of friendliness and openness from our first appointment. He told us what we needed to know about the property then gave us space to look ..."

What do landlords say about Mason Kelly Property Consultants Milton Keynes?

11 reviews from landlords, rated 5.0 out of 5 on average. For example, Lee wrote: "Mason Kelly is a professional,reliable, and friendly company with a good knowledge of the local area & industry. Being a Landlord, I can relax knowing my ..."

What do tenants say about Mason Kelly Property Consultants Milton Keynes?

16 reviews from tenants, rated 5.0 out of 5 on average. For example, Mariana wrote: "We can't recommend Mason Kelly and Craig enough. We had an incredible experience with Mason Kelly throughout our tenancy. From the moment we signed the ..."

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