Every review we hold for the Market Harborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe Henderson Connellan team in Market Harborough are exemplary professionals. My Mother’s house had an asking price offer in less than 36 hours. The whole process was painless and, as a client, I felt informed and valued. Special thanks to Sandra Nightingale for her sound advice and great customer service, and to David Hulett for his detailed local knowledge, clear guidance and his initial “Covid” safe valuation. I thoroughly recommend this team.PositiveResponsiveness, Professionalism
Christa · 24 October 2021
★★★★★ 5/5
GoogleHaving recently purchased a property through Henderson Connellan in Market Harborough I couldn’t rate them any higher. Every conversation was professional yet also personal with a real understanding of what we were looking for and therefore not wasting our time on property’s they knew wouldn’t suit us. Holly was very attentive and a pleasure to deal with on a daily basis whilst being patient and answering any questions we had on viewings. We dealt with 4 other local estate agents who gave nowhere near the level of service Henderson Connellan did so would encourage anyone buying or selling to start here.
Edward · 25 January 2020
★★★★★ 5/5
GoogleThese guys have got a great reputation for a reason. We can’t sing their praises highly enough. We had a very stressful experience when our buyer pulled out at the 11th hour but Holly and Conan were incredibly supportive and somehow managed to keep our spirits up. They had sold our house again within a matter of days and we really felt like they were rooting for us and that they cared about the human side of the transaction. The photographer is lovely too and was so thorough and attentive to detail. We thoroughly recommend Henderson Connellan; they are personable, efficient and they certainly know their market. Estate agents often get a bad name but this team turns all that on its head. Moving house is highly emotional and stressful but they held our hand through it all and we are so grateful.
Katie · 31 December 2019
★★★★★ 5/5
GoogleHC were our support agents when marketing our property… an amazing team from start to finish… Holly and Shannon in paticular have been super efficient and professional throughout with great communications.
Allan · 12 January 2023
Agent replied
Hi Allen, Thank you for taking the time to leave us a review. I'm delighted you have been impressed! David and the team.
★★★★★ 5/5
GoogleThese guys have got a great reputation for a reason. We can’t sing their praises highly enough. We had a very stressful experience when our buyer pulled out at the 11th hour but Holly and Conan were incredibly supportive and somehow managed to keep our spirits up. They had sold our house again within a matter of days and we really felt like they were rooting for us and that they cared about the human side of the transaction. The photographer is lovely too and was so thorough and attentive to detail. We thoroughly recommend Henderson Connellan; they are personable, efficient and they certainly know their market. Estate agents often get a bad name but this team turns all that on its head. Moving house is highly emotional and stressful but they held our hand through it all and we are so grateful.
Tom · 6 November 2019
★★★★★ 5/5
GoogleGreat experience working with Andrew to rent a property in Market Harborough, from the enquiry to collecting the keys it was seamless. I'd definitely recommend.
Amy · 29 June 2023
Agent replied · 29 July 2023
Dear Amy. Thank you so much for taking the time to leave us a review - it really is appreciated! David, Andrew and the Market Harborough Henderson Connellan team
★★★★★ 5/5
GoogleIt was a difficult probate sale but they handled the whole business extremely well and we completed our purchase in three months which was something of a record for a probate sale.
They gave us full feedback at all times and were most generous with their time in taking us to the property.
Well done Holly, Tom and Abby for all your help and particularly for bringing us the keys on a Sunday she we couldn’t get to the office during working hours. What stars. Much appreciated
Maureen · 30 July 2019
★★★★★ 5/5
GoogleWe bought AND sold through Henderson Connellan, Market Harborough: because of the inefficiency of our solicitors, we would have lost the sale, and the purchase of our dream home. Had it not been for these amazing estate agents with their professionalism, courtesy and patience; they turned the whole traumatic process of moving home, into a reality. We have to especially commend Abby Bulley (After Sales Customer Service Manager) without whose determined tenacity, everything would have fallen through.
Forget these online estate agents: Henderson Connellan are worth every penny of their well-earned commission!
Peter · 30 July 2019
★★★★★ 5/5
GoogleWe'd leave them more than 5 stars if we could!
We recently bought our current home through Henderson Connellan at Market Harborough and every member of staff with whom we came into contact was friendly, helpful and, most of all, cheerful and reassuring when things got a bit stressful. (Special mention here for Abby - definitely a sanity-saver!)
Emails and phone calls were always responded to in a timely manner and if anyone said they'd ring back - they did!
We hadn't used Henderson's for the sale of our previous home as we were not in the Market Harborough area but we'd definitely recommend them to anyone who is.
William · 30 July 2019
★★★★★ 5/5
GoogleReally very impressed with this estate agents, so much so I’ve encouraged my younger sister to apply for their junior role there. I think it would be a great place to learn, you could see they worked so well as a team, they were so professional and efficient and effective at what they do, and they seem to always be smiling. No one is pushy, they just have a common sense, helpful and professional approach.
Holly originally showed me round a house, and when I came to sell my house after experiencing many different agents, dealing with Holly and David’s free valuation were the reasons I decided to use them to sell my house. I had four valuation’s done and David was the most professional and honest and the only one to provide written feedback the following day.
I was also impressed that when my house went on the market, they all cane round as a team to see it so that they were all best placed to answer any questions about the property and find the right buyer for us.
I then dealt with Conan and I thought he was just fab. He really worked hard to sort out some ‘unusual’ issues we had with our buyers and developer, and he always kept me informed. He was really easy to chat to and really calm and professional.
Unfortunately our buyers pulled out at the last minute and we had just two weeks to find another buyer before we lost our reservation on the new house, and I got the impression they all worked to help find the right buyer for us. That’s when I dealt with Tom, and again he was so professional and nice to deal with, very easy and always kept me informed.
Overall, what a great team, very supportive and felt in safe hands. Highly recommend- and have done so to friends.
Joseph · 30 July 2019
★★★★★ 5/5
GoogleWe cannot sing the praises of Henderson Connellan enough.
We have just purchased our house through them and we were blown away by the amazing staff and service we received.
Our sales negotiator Lewis was wonderful. From our first viewing of the property, through the buying process and through to completion, he was helpful, friendly and kept us up to date. He really went above and beyond and we felt we were in safe hands.
The rest of the staff were equally as polite, friendly and helpful. It is a wonderful estate agents and they are by far the best estate agents we have ever dealt with.
Mrs · 30 July 2019
★★★★★ 5/5
GoogleThe team at Henderson Connellan were great throughout the whole process. We predominantly dealt with Abby and Holly but when we called if they weren’t available everyone we spoke to seemed to out of their way to help answer any questions we had.
We had a very complicated sale of our house which ended up lasting 9months but the team were brilliant, patient and very pro active in doing all they could to speed the process up for ourselves.
We would recommend them to anyone looking at buying/selling a house and we will definitely be using them again in the future!
Sam · 30 July 2019
★★★★★ 5/5
GoogleWe just bought our first home with Henderson Connellan and they really did a fantastic job. We dealt with Tom, Conan, Abby & Holly and every single one of them were so helpful and informative about the whole process. As a first time buyer, any questions we had got answered quickly. They also have a great after sales service which proved invaluable, and when we picked up our keys they also gave us a lovely hamper full of essentials needed when you move in to a new home. It's those little touches that makes all the difference! Thanks again to the whole team.
M · 30 July 2019
★★★★★ 5/5
GoogleWe looked at 3 Estate Agents in Market Harborough, to help us sell our property. We chose Henderson Connellan as we were given the best advise and a realistic price, at the initial engagement. We were impressed that the sales team came to visit our property to familiarise themselves with the house, and therefore how to market it to their clients. We were additionally impressed that they had prospective buyers and knew their requirements. Therefore viewings were arranged before the property was put on the market. The photographs and brochure were of an excellent quality, and the feedback from the sales team was always useful and punctual. During any house sale there can be some anxious times, however what set Henderson Connellan apart was the after sales service. At times it felt that Abby was the only person on our side, and she really helped us through the fractious interactions with solicitors etc. I cannot recommend Henderson Connellan enough; and they will be my first choice Estate Agent should I put my house on the market again. Not too soon though!
Marc · 29 July 2019
★★★★★ 5/5
GoogleOur experience, as buyers and sellers, of Henderson Connellon in Market Harborough, was excellent. David and his team were efficient, friendly, gave very good advice, always had time for us and were very professional. Our purchase was so smooth and quick and before we knew it we were the very happy owners of our new house in Market Harborough, thanks to Holly, who went out of her way to ensure we had plenty of time at the property. Similarly, Conan did a fabulous job with excellent advice at the start from David, particularly as regards to the pricing of the property. We particularly liked the team visit which enabled the team to become acquainted with the property so that anyone of them could do a viewing. When an offer was made and accepted, Conan was also excellent at chasing up the legal side as was the excellent administrator. Thanks to the team for making what is an inevitably stressful time as stress free as possible. Would definitely recommend.
Elizabeth · 29 July 2019
★★★★★ 5/5
GoogleIn the words of Tina Turner you are, Simply The Best!!!!! A very helpful and professional team.
Tom was spot on when he valued my house and he and Holly sold it within three days.
Securing the house I wanted to buy was not so easy but between them and the rest of the team they made it seem effortless. They listened to me , they sorted the problem or found the answer and then they phoned me back. It was always the personal touch that came through and they were genuinely as happy as me when I finally got my keys. Well done and Thankyou
Carol · 29 July 2019
★★★★★ 5/5
GoogleMy husband and I have not moved for over 19 years and forgot how stressful it can be, however using Henderson Connellan's team of professionals was the right think to do. They helped us from the day we appointed them. All the team visited the property so they all had I site on the property when potential buyers asked. Everyone in the team including our direct contact Holly and Abby where amazing and really supportive of both of us. They had knowledge of both what was happening up the chain and below, keeping us updated at all times. Amazing, if you are looking for an estate agent only go to these they are fabulous. One very happy new owner, with a great property to move I to. Pat
Patricia · 29 July 2019
★★★★★ 5/5
GoogleWe had a really positive experience with this estate agents from being shown around properties to purchasing a house with them.
We made use of their after sales team and their help was invaluable, one particular agent (Abby Bulley) was brilliant. Abby would communicate with our vendors, their solicitor and our solicitor on a regular basis, which enabled us to keep on top of the process. I felt supported.
On the day we collected our keys, we were given a welcome pack (biscuits, tea, tea towel etc) which was such a nice gesture.
Would definitely recommend this estate agent and would happily use them again in the future.
Michelle · 29 July 2019
★★★★★ 5/5
GoogleFrom valuation to completion of my sale the staff at Henderson Connellan in Market Harborough were on the ball with everything that needed to be done and at no stage did I lose confidence in their ability to get the job done. Plus I was selling a retirement flat which have added difficulties compared to freehold houses. Well done Henderson ConnellanPositiveResponsiveness, Quality, Professionalism, Value
Philip · 24 October 2022
★★★★★ 5/5
GoogleHenderson Connellan have been absolutely brilliant with every step of the process from selling houses to purchasing houses. Over the past few years they have sold 2 houses of mine and helped me purchase 2 houses. I cannot fault them at all. Communication has been excellent and the whole process has been made very easy for me to understand. The staff are all very friendly and helpful. The absolute icing on the cake was the goody bag I received with my house keys with some essential items. Thank you for everything.
Emma · 14 October 2022
Agent replied
Thank you for your kind review Emma - it really is appreciated and it was a pleasure to work with you again. We all hope you enjoy your new home and glad your "moving in bag" proved useful. David and the team
★★★★★ 5/5
The Trusted Agent SellerSelling without undue stress - we had the "A" Team
Selling and buying houses is a highly stressful event especially when trying to time both activities to come close together. Fortunately we had Abby and Holly on the case and through their magnificent efforts, they secured a buyer and kept on the case until we had exchanged contracts.
Thank you
Denise
Denise · 28 February 2016
Agent replied · 2 March 2016
Thank you for your review Denise! We really appreciate it! Good luck for the future, we hope to work with you again!
★★★★★ 5/5
GoogleAbby is absolutely fabulous! With it being my first house purchase i was completely lost with all the paperwork, but Abby was able to explain everything in an easy-to-understand way giving me confidence and simply put; I dont think I could of completed without her help. This was evident in my second transaction where she again went above and beyond what was expected to help us close the deal. Wouldn't bother with anyone else, thanks again Abby :) x
Lewis · 29 July 2019
★★★★★ 5/5
FacebookThe team at Henderson Connellan are simply fabulous!!
We both sold our home and bought our new one through them and the service that was offered to us was outstanding in every way.
I would like to say a special thank you to Holly who steered both our sale and purchase to completion- she has such an approachable manner and is excellent at what she does. Additionally, Tom, Conan and Abby are extremely efficient, helpful and knowledgable- they were also on hand to help every step of the way and nothing was too much trouble for them! From the moment our house was valued and marketed, we knew that we were in good hands with the whole team at Henderson Connellan.
They say that moving home is one of the most stressful things you can do but our experience is a very positive one as a result of choosing this company!
I would recommend Henderson Connellan without hesitation! I cannot thank them enough for all they have done. Just superb!
Elizabeth · 4 January 2019
★★★★★ 5/5
GoogleProfessional, friendly and hard working. By far the best of all the agents I dealt with when selling my house and worked tirelessly to ensure my sale was completed. Holly in particular was helpful and went beyond expectations to successfully negotiate the sale of my house and followed through to completion. As a client i felt valued and she worked hard with my buyers get the price i wanted for my house. Would heartily recommend using Henderson Connellan to market a property. Thanks to everyone there for all they did.
Miss · 18 November 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.