5/5
GoogleRosie is always helpful and effective. She was able to find a prompt solution to a problem and is a pleasure to deal with.
Trusted Agent profile · London
Verified
JLL Stratford London reviews
★★★★★
625 reviews across 2 platforms
Unex Tower, 5 Station Street, Stratford, London, E15 1DA
Part of JLL Stratford, see every office.
JLL Stratford's office in London, at Unex Tower, is rated 4.7 out of 5 across 625 reviews on two platforms, including 609 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Landlords6 reviews
Dealt with Charlotte Russell from well before completion to the point at which the tenant was in situ. Extremely personable and professional, Charlotte exudes ...Read all 6 from landlords
Tenants7 reviews
Hussnain is with no doubt one of the best estate agents I have ever had the opportunity to work with. He was constantly available at any given time of the day ...Read all 7 from tenants
About JLL Stratford London
JLL are proud to announce the launch of their new office in the heart of Stratford. Located within a stone’s throw of Westfield and Stratford station, our office is the most central of Stratfords estate agents. We know the area well, having contributed to the Olympic Bid and launched several new developments including Stratosphere, Stratford Plaza and Glasshouse Gardens. Our state-of-the-art office will provide a comprehensive suite of services, from sales and lettings to property and portfolio management. The Stratford office opened underneath Stratford Plaza in February 2016. JLL has been associated with some of Stratford most important developments, including iconic Landmarks like Westfield shopping Centre and the Olympic Park, to help our clients unlock the potential of the residential opportunities that Stratford has to offer, we’ve opened a new office at the heart of it all. Our branch offers the following services: Sales Lettings New Homes Residential property management covering Stratford, Bow, Hackney, Homerton, Leyton, Leytonstone, East Village and Forrest Gate. Stratford is a hub of transport offering the Central line, Jubilee line, TFL rail, DLR, National Rail and the introduction of Crossrail in 2018 which continues to increase the popularity of this area. Our local market derives from homeowners and Tenants in the Stratford area and surround making the most of the quick commute to Canary Wharf, the City and West London. With plenty of great restaurants and shopping facilities the area the popularity is consistently on the increase. Located opposite Stratford Station our bespoke office based underneath Unex Tower is perfectly placed for vendors, purchasers, Tenants and Landlords to walk in, with over 2000 sq ft of space we can offer an experience to all of our clients through interactive property displays and video wall. Our property managers for the local area are based in this office which will allow for a better overall experience for our tenants and Landlords, knowing that your point of contact is local this will give many peace of mind. Being the third addition to our east London offices we work closely with our Canary wharf and City teams to ensure that we give the best coverage to all of our clients.
Awards
The Trusted Agent 2026 results for JLL Stratford, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleLiving in a JLL managed property and Lucian Canbert Suth is the most helpful and welcoming property manager I've had so far. Very good!
5/5
GoogleI would like to express my positive experience during my home search, thanks to the brilliant assistance and friendly letting service provided by Eilis Moloney. Without her support, our move to the new flat within one month wouldn't have been possible.
5/5
GoogleGreat service from JLL. Michael was very helpful and responsive to my messages, and helped ensure a smooth sale and purchase
5/5
GoogleWe were very happy with Amman’s service!
5/5
GoogleI had a very good experience, thanks to the professional team that allowed me to complete the procedures quickly and really appreciate Tasif Mahmood for helping me solving the problem patiently.
5/5
View AgentsExcellent
Staff were very experienced and diligent making sure we had all the information to make the right choices first time. They responded very quickly and ensured there were no delays on either side when getting the transactions completed, everyone was very professional throughout and it was all really easy and trouble free. I would definitely recommend using JLL in Stratford and we will definitely use them again next time.
5/5
GoogleEilis helped us land our dream apartment in such a short time. Extremely quick with getting things over the line and prompt with communications. Was a pleasure working with Eilis!
5/5
GoogleLuk was helpful and attentive from start to finish, all in all a friendly and professional estate agency. Would use again.
5/5
GoogleErjana at JLL is amazing ! I’ve moved out twice and she has helped me both times, making it less stressful for me :) She’s honestly the best !!
5/5
GoogleThe help on an incident I had was great! My agent Pui Hung was fast and very kind with whatever I asked
5/5
GoogleJalal has been very responsive and always there to help me. He is very efficient, reliable and most importantly a credible person.
5/5
GoogleThe help on an incident I had was great! My agent Pui Hung was fast and very kind with whatever I asked
5/5
GoogleJLL made the whole rental process incredibly smooth, always prompt at replying and quick to help solve any issues or answer any questions.
Agent replied · 30 July 2023
Dear Andy, We'd like to thank you for taking the time and share your experience with us. … More
5/5
GoogleVery helpful agent! Everything went smooth with my purchase especially Micheal Harvey who has been very helpful. Highly recommend!
5/5
GoogleMy agent Michael Harvey was instrumental on my complicated chained sales. I would definitely recommend anyone to use him!
5/5
GoogleVery helpful agent! Everything went smooth with my purchase especially Micheal Harvey who has been very helpful. Highly recommend!
5/5
GoogleGreat experience with Gytis
1/5
GooglePathetic excuse of an estate agents. Called for a viewing in Stratford and I had to chase them, then they said they needed 24 hours notice but I had already called prior to this timeframe to book it. …
5/5
GoogleQuickly reply to issues we had in the flat. Lucian Canbert was great helping us, eficient and fast.
1/5
GoogleUnprofessional and unorganised property management service. Do not recommend.
Agent replied · 30 July 2023
Dear Aime, we are sorry to read your comments here. After looking at our record we can see that Property Management team has been in contact with you and if you would like to discuss this further please do not hesitate to get in touch with … More
5/5
GoogleI had dealing with Liam Bartlett from JLL , He is so professional and sincere , Always available to speak to , even on weekend and in the evening , replying the email so quickly with his professional advise , i will get the key tomorrow , can't make it without his help , A big thank-you to Liam Bartlett.
1/5
GoogleIncompetent and lazy. Colleagues don’t cover each other. Account managers take annual leave and go MIA. A simple tenancy renewal has taken them multiple weeks to complete. …
Agent replied
Hi Valmik, I’m very sorry to hear you didn’t receive contact from our Renewals team. We’ve received a significant number of enquiries recently leading to an unfortunate delay in some correspondence. Our tenants are a priority and we always … More
5/5
GoogleI had dealing with Liam Bartlett from JLL , He is so professional and sincere , Always available to speak to , even on weekend and in the evening , replying the email so quickly with his professional advise , i will get the key tomorrow , can't make it without his help , A big thank-you to Liam Bartlett.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about JLL Stratford London
How many reviews does JLL Stratford London have?
JLL Stratford's London office has 625 reviews across two platforms: 609 on Google, 16 on View Agents.
What is JLL Stratford London's rating?
JLL Stratford London is rated 4.7 out of 5 across all 625 reviews, and 4.7 out of 5 on Google from 609 reviews.
What do landlords say about JLL Stratford London?
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Paul wrote: "Dealt with Charlotte Russell from well before completion to the point at which the tenant was in situ. Extremely personable and professional, Charlotte exudes ..."
What do tenants say about JLL Stratford London?
7 reviews from tenants, rated 4.4 out of 5 on average. For example, LM wrote: "Hussnain is with no doubt one of the best estate agents I have ever had the opportunity to work with. He was constantly available at any given time of the day ..."
Has JLL Stratford won any awards?
Yes. In The Trusted Agent 2026 awards: JLL Stratford, London won Trusted Agent.
Where is JLL Stratford's London office?
JLL Stratford London, Unex Tower, 5 Station Street, Stratford, London, E15 1DA.
