Trusted Agent profile
Verified
★★★★★
625 reviews across 2 platforms
Unex Tower, 5 Station Street, Stratford, London E15 1DA
Part of JLL Stratford, see every office.
JLL Stratford's London office at Unex Tower is rated 4.7 out of 5 across 625 reviews on two platforms, including 609 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Dealt with Charlotte Russell from well before completion to the point at which the tenant was in situ. Extremely personable and professional, Charlotte exudes ...Read all 6 from landlords
Hussnain is with no doubt one of the best estate agents I have ever had the opportunity to work with. He was constantly available at any given time of the day ...Read all 7 from tenants
JLL are proud to announce the launch of their new office in the heart of Stratford. Located within a stone’s throw of Westfield and Stratford station, our office is the most central of Stratfords estate agents. We know the area well, having contributed to the Olympic Bid and launched several new developments including Stratosphere, Stratford Plaza and Glasshouse Gardens. Our state-of-the-art office will provide a comprehensive suite of services, from sales and lettings to property and portfolio management. The Stratford office opened underneath Stratford Plaza in February 2016. JLL has been associated with some of Stratford most important developments, including iconic Landmarks like Westfield shopping Centre and the Olympic Park, to help our clients unlock the potential of the residential opportunities that Stratford has to offer, we’ve opened a new office at the heart of it all. Our branch offers the following services: Sales Lettings New Homes Residential property management covering Stratford, Bow, Hackney, Homerton, Leyton, Leytonstone, East Village and Forrest Gate. Stratford is a hub of transport offering the Central line, Jubilee line, TFL rail, DLR, National Rail and the introduction of Crossrail in 2018 which continues to increase the popularity of this area. Our local market derives from homeowners and Tenants in the Stratford area and surround making the most of the quick commute to Canary Wharf, the City and West London. With plenty of great restaurants and shopping facilities the area the popularity is consistently on the increase. Located opposite Stratford Station our bespoke office based underneath Unex Tower is perfectly placed for vendors, purchasers, Tenants and Landlords to walk in, with over 2000 sq ft of space we can offer an experience to all of our clients through interactive property displays and video wall. Our property managers for the local area are based in this office which will allow for a better overall experience for our tenants and Landlords, knowing that your point of contact is local this will give many peace of mind. Being the third addition to our east London offices we work closely with our Canary wharf and City teams to ensure that we give the best coverage to all of our clients.
Trusted Agent 2026 results for JLL Stratford. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI needed an estate agent who could help me prepare a probate property for sale, which entailed all manner of practical difficulties. I chose JLL, even though they were by no means the cheapest in terms of commission, because I got on well …
1/5
GoogleIf you get Nicola or Clare green helping you...might aswell look somewhere else.
Dear Dunmola I’m sorry to hear you didn’t have a great experience with JLL. Having looked … More
5/5
GoogleI have use this company for 2 years now. The service is excellent. Their staff are very responsive, efficient and look after both tenants and owners with dedication..Am extremely satisfied and would not hesitate to recommend their services to anyone looking for a professional company.
5/5
GoogleJLL service is amazing! Their emergency out of hours line is very helpful. The office staff is very friendly and very intuitive. My agent was Mr. Kiko Panadero and I could not have asked for a better agent to be honest. He honestly showed …
5/5
GoogleJLL has recently taken over our property as the estate agent and we are very very happy with the service and communications so far! We have been in the property for over a year now had had issues with the previous property managers but JLL …
5/5
GoogleKiko Panadero from JLL provided the best experience for me with estate agents to date after ~10 years of experience with renting. They were incredibly professional, quick and patient with our search and went over and above what would be …
5/5
GoogleDavid and Michael from JLL have been wonderful with helping us to sell our apartment. From the photography to being updated when new possible buyers are interested - they have been really brilliant, clear and transparent too which we really …
5/5
GoogleFolks I've interacted with at JLL have been really responsive and helpful. In particular, my experiences working with Suth, the property manager for the unit I'm renting, have been extremely positive and I really appreciate his going the extra mile to assist me :)
5/5
GoogleEverybody at JLL has been a pleasure to work with in my move to Stratford. I could not have asked for a more professional and friendly group of people, especially given the complications of a relocation from Spain. And now I'm virtually …
5/5
GoogleDavid Lazar from JLL Stratford helped us with our purchase of a new build property. He was professional, friendly and patient throughout the process (which took a lot longer than expect), kept us regularly updated on progress and always …
5/5
GoogleFantastic agents both letting and sales. Michael found a buyer for my apartment and got the deal over the line quickly and effortlessly. Amy in lettings then helped me find a great apartment to rent. I couldn’t recommend them highly enough.
5/5
GoogleGreat service from my estate agent, Michael Harvey, during a fairly stressful purchase with tight deadlines! I was a first time buyer and he was patient, responsive, and incredibly helpful, basically holding my hand through the entire process. Many thanks for all your help Michael!
5/5
GoogleExtremly professional property mgmt - as smooth at end of tenancy as at start. "Pui Hung" was extremly professional, proactive and easy to reach out during our 2 years of tenancy. The process and support was consistently same from start …
5/5
GoogleI've recently moved to the UK, so looking for a flat proved to be a very challenging task. After having many unpleasant experiences I've found Joana from JLL. She was extremely helpful from the beginning, giving us all the information we …
5/5
GoogleMichael did an absolutely excellent job in assisting me to find the right property in Stratford. He is knowledgeable about the features of properties and the potential of the area. Also he always considers both positive and negative impacts …
5/5
GoogleA big thank-you to Michael Macfarlane, who's done a sterling job in assisting me with a property purchase. Efficient, responsive and always personable. Of the various agencies I've had contact with in my search, JLL have been a step-up in grown-up professionalism.
5/5
GoogleLiam and Jack did a superb job selling my property in Stratford. Jack took the time to explain everything in detail when he valued my property - walking me through his thought process when arriving at a valuation. …
5/5
GoogleI rented a property through JLL in 2017. I found the JLL team to be tremendously helpful and always capable of finding solid solutions to problems. The JLL team was always there to make the experience of renting a property seamless.
5/5
GoogleThank you JLL for the excellent service I received after I recently rented a property from you, I can't recommend you highly enough - also a big thank you goes to Amy and Liga for such friendly and expert advice.
5/5
GoogleWe met with Jack Arkell from JLL. He was very helpful finding a house that fits our expectations and limits. We ended up purchasing the one we found with him. He's been very attentive and helpful throughout the process. Thank you!
1/5
GoogleI been to take the flat from them !! OMG their policy is so complex !! You will feel like you are in court !! Too expensive & complicated policy ! …
5/5
GoogleVery professional young team, always doing the extra mile to satisfy your expectations, personal experience from Stratford management team, very friendly and helpful. The best choice of comfort living in London for the last 10 years. …
5/5
GoogleRating only, no written review.
Thank you so much, Yifu. We're delighted to receive your 5-star review and truly appreciate you taking the time to share your experience with our Stratford team.
5/5
GoogleLooking for a flat to buy my point of contact at JLL was Liam Barlett. I went with him on a number of visits around Stratford and elsewhere in London. …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
JLL Stratford's London office has 625 reviews across two platforms: 609 on Google, 16 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
JLL Stratford is rated 4.7 out of 5 across all 625 reviews, and 4.7 out of 5 on Google from 609 reviews, checked 9 October 2026.
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Paul wrote: "Dealt with Charlotte Russell from well before completion to the point at which the tenant was in situ. Extremely personable and professional, Charlotte exudes ..."
7 reviews from tenants, rated 4.4 out of 5 on average. For example, LM wrote: "Hussnain is with no doubt one of the best estate agents I have ever had the opportunity to work with. He was constantly available at any given time of the day ..."
Yes. In The Trusted Agent 2026 awards: JLL Stratford, London won Trusted Agent.
JLL Stratford, Unex Tower, 5 Station Street, Stratford, London E15 1DA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
