Trusted Agent profile · London
Verified
★★★★★
625 reviews across 2 platforms
Unex Tower, 5 Station Street, Stratford, London, E15 1DA
Part of JLL Stratford, see every office.
JLL Stratford's office in London, at Unex Tower, is rated 4.7 out of 5 across 625 reviews on two platforms, including 609 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Dealt with Charlotte Russell from well before completion to the point at which the tenant was in situ. Extremely personable and professional, Charlotte exudes ...Read all 6 from landlords
Hussnain is with no doubt one of the best estate agents I have ever had the opportunity to work with. He was constantly available at any given time of the day ...Read all 7 from tenants
JLL are proud to announce the launch of their new office in the heart of Stratford. Located within a stone’s throw of Westfield and Stratford station, our office is the most central of Stratfords estate agents. We know the area well, having contributed to the Olympic Bid and launched several new developments including Stratosphere, Stratford Plaza and Glasshouse Gardens. Our state-of-the-art office will provide a comprehensive suite of services, from sales and lettings to property and portfolio management. The Stratford office opened underneath Stratford Plaza in February 2016. JLL has been associated with some of Stratford most important developments, including iconic Landmarks like Westfield shopping Centre and the Olympic Park, to help our clients unlock the potential of the residential opportunities that Stratford has to offer, we’ve opened a new office at the heart of it all. Our branch offers the following services: Sales Lettings New Homes Residential property management covering Stratford, Bow, Hackney, Homerton, Leyton, Leytonstone, East Village and Forrest Gate. Stratford is a hub of transport offering the Central line, Jubilee line, TFL rail, DLR, National Rail and the introduction of Crossrail in 2018 which continues to increase the popularity of this area. Our local market derives from homeowners and Tenants in the Stratford area and surround making the most of the quick commute to Canary Wharf, the City and West London. With plenty of great restaurants and shopping facilities the area the popularity is consistently on the increase. Located opposite Stratford Station our bespoke office based underneath Unex Tower is perfectly placed for vendors, purchasers, Tenants and Landlords to walk in, with over 2000 sq ft of space we can offer an experience to all of our clients through interactive property displays and video wall. Our property managers for the local area are based in this office which will allow for a better overall experience for our tenants and Landlords, knowing that your point of contact is local this will give many peace of mind. Being the third addition to our east London offices we work closely with our Canary wharf and City teams to ensure that we give the best coverage to all of our clients.
The Trusted Agent 2026 results for JLL Stratford, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
View AgentsJLL has been very professional, efficient and effective.
We have appreciated JLL's professionalism in finding a tenant but also in helping us with various issues relating to the developer before handover of the flat (new build). All staff have been very helpful.
5/5
GoogleDear Charlotte, we would like to compliment your employees Kiko Panadero & Amy Rodgers led by Liga Pare for the excellent service the team provided us. …
5/5
GoogleGreat service from JLL Stratford, London - good tenants found quickly, communications between all parties seamless and effective throughout, staff very supportive, polite, and knowlegeable. Pleasure to work with and great results!
5/5
GoogleRating only, no written review.
5/5
GoogleDuring my recent hunt for an apartment I dealt with many agencies and estate agents. Except 1 or 2 exceptions JLL was much, much better than others. …
5/5
GoogleRecently rented out my property with JLL, having previously purchased the same property two years prior and found them to have exceptional service at that time. …
5/5
GoogleDealing with JLL property manager was outstanding. I had no issues, quick response and service when I needed something. Thank you for being so customer focused Pui Hung.
5/5
GoogleRating only, no written review.
Many thanks for your five star review.
5/5
GoogleMe and my boyfriend had an amazing experience buying a property with Jack Arkell! He was extremely helpful, friendly and professional! Totally recommend JLL.
5/5
GoogleAs my managing agent, Pui takes good care of the property and has always been prompt, meticulous and professional with her handling of matters.
5/5
View AgentsLucian - Very helpful, quick in replying and solving any issue
Very kind and helpful agent. Flexible and very quick in replying to emails. Issues get solved hassle-free and in no time!
5/5
GoogleFantastic service from JLL Stratford. The team have been very professional and very quick and helpful in reply to all questions.
5/5
GoogleWe had Liam Bartlett helping us - fantastic service, always available for any questions. Highly recommend their service
5/5
GoogleHad good experience with Suth. Very responsive and responsible.
5/5
GoogleQuick turnaround and professional. My appreciation to Kiko Panadero and Liga Pare.
5/5
GoogleRating only, no written review.
5/5
GoogleCharlotte managed to secure a tenant for me very quickly. Good job!
5/5
GoogleVery professional service. Response times and assistance with queries and issues excellent.
5/5
GoogleThe JLL staff has been efficient and very helpful.
5/5
GoogleSuperb service. Quick and responsive. Great help!
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Dear Anna, Thank you for your 5 star rating! … More
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
JLL Stratford's London office has 625 reviews across two platforms: 609 on Google, 16 on View Agents.
JLL Stratford London is rated 4.7 out of 5 across all 625 reviews, and 4.7 out of 5 on Google from 609 reviews.
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Paul wrote: "Dealt with Charlotte Russell from well before completion to the point at which the tenant was in situ. Extremely personable and professional, Charlotte exudes ..."
7 reviews from tenants, rated 4.4 out of 5 on average. For example, LM wrote: "Hussnain is with no doubt one of the best estate agents I have ever had the opportunity to work with. He was constantly available at any given time of the day ..."
Yes. In The Trusted Agent 2026 awards: JLL Stratford, London won Trusted Agent.
JLL Stratford London, Unex Tower, 5 Station Street, Stratford, London, E15 1DA.
