Trusted Agent profile
Verified
★★★★★
7 reviews from tenants · all 625 reviews
Unex Tower, 5 Station Street, Stratford, London E15 1DA
7 reviews of JLL Stratford's London office come from tenants, rated 4.4 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so. Checked 9 October 2026.
7 reviews from tenants, from every platform, shown as written. First names only.
5/5
View AgentsHussnain, best agent!
Hussnain is with no doubt one of the best estate agents I have ever had the opportunity to work with. He was constantly available at any given time of the day and always dealt with any given issue in the quickest and most professional manner possible. I would recommend him every single time with no hesitation! Thank you for your continuous support and help! You are great!
5/5
View AgentsGreat experience
We had a fantastic experience when using JLL. They were speedy as they knew we wanted a quick move and so friendly and approachable. Special mention to Amy, who went above and beyond to make sure we found a place that we would love and to help us move in with everything ready on time.
1/5
View AgentsAvoid at all costs
Absolutely appalling service when we tried to leave our apartment. Firstly they overcharged us with the rent owing to an "accounting error" and we did not even receive an apology or acceptance of any liability. Then there were extortionate cleaning charges when the property was in exemplary condition throughout and far cleaner than when we left. Furthermore the agent we dealt with was thoroughly unpleasant.
Hi JW, I am disappointed to read your comments and would really like it if you could get in touch with me to advise on the details, so that I may investigate this further. Your experience does not reflect our usual service and I should like to learn what went wrong for you. Please get in touch with me on the contact details below. Emma Deeny JLL Agency Development Manager 0207 306 1639 emma.deeny@eu.jll.com
5/5
View AgentsJade Jeffrey was outstanding !
Would like to say that Jade Jeffrey(Property manager) is absolutely outstanding. She dealt with all our quarries professionally and quickly. In 5 years of my rental history she has been the most helpful property manager without doubt. Jade is a credit to JLL.
5/5
View AgentsPerfect
Kiko has been very professional and found the perfect home for us. The rest of the formalities were very easy and quick. Our current property manager answers all our questions very quickly too. We can recommend JLL Stratford at 100%.
5/5
View AgentsVery professional and friendly team
We worked with JLL recently when securing our new home. Throughout the process they were extremely professional, helpful and friendly. All you want when going through the stress of moving house. They accommodated change of move dates easily and no query was ignored or missed. Would definitely recommend them to a friend.
5/5
View AgentsLucian - Very helpful, quick in replying and solving any issue
Very kind and helpful agent. Flexible and very quick in replying to emails. Issues get solved hassle-free and in no time!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
7 reviews from tenants, rated 4.4 out of 5 on average. For example, LM wrote: "Hussnain is with no doubt one of the best estate agents I have ever had the opportunity to work with. He was constantly available at any given time of the day ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.