Trusted Agent profile · London
Verified
★★★★★
303 reviews across 3 platforms
454 Bethnal Green Road, London, E2 0EA
Elms Estates's office in London, at 454 Bethnal Green Road, is rated 4.6 out of 5 across 303 reviews on three platforms, including 223 Google reviews rated 4.5.
223
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
70
Reviews on View Agents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I worked with Chris and the team at Elms renovating and selling a property through them last summer. Throughout the whole process they were very professional ...Read all 3 from sellers
Chris was fantastic and so helpful. We viewed three properties with him and bought one of them and Chris ensured all went smoothly. He's very likeable and was ...Read all 3 from buyers
Elm estates have been absolutely brilliant in helping me with my problematic property for well over a year now. For years I was managing the rental of my ...Read all 27 from landlords
Estate Agents often have a bad reputation but dealing with Elms Estates is a world away from what one normally expects. From our first meeting with Chris he ...Read all 18 from tenants
Elms Estates are a privately owned and completely independently run Estate Agent's with over 30 years of experience in Property Sales, Letting and Property Management within the Bethnal Green, Shoreditch, Stepney Green, Bow, Whitechapel, Victoria Park, Spitalfields and Shadwell areas as well as all other areas within the London Borough of Tower Hamlets and beyond. We pride ourselves on our ability to offer a comprehensive, flexible and friendly approach to the property market and we simply love East London. Elms Estates is positioned in an enviable High Street location with tremendous foot traffic. The office has always used the latest computer and Internet technology, but the company's biggest strength is the genuinely warm, friendly and professional approach that all of our staff offer to all of our clients.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe recently sold our property with Elms and our experience was excellent. Our Estate agent was extremely attentive and kept us up to date throughout a fairly complex sale. I would recommend working with Elms to anyone.
Thank you Henry, it was our pleasure to assist and work for you.
5/5
GoogleElms Estates were incredibly helpful during our stay, and definitely made our lives easier. Husnain in particular really went above and beyond! Thank you Elms!
Hello Kayla, thank you for your review it is always great to hear from a happy former tenant. We wish you every happiness in your new home.
5/5
View AgentsFriendly service
Elms offer a fast, reliable and friendly service. As landlords we have been very impressed at the speed at which they have secured tenants and their ability to manage our properties professionally. We are delighted with the independent service that they provide and their excellent local knowledge. We would definitely recommend them.
Thank you for the Review Victoria, lets hope we can again secure a suitable tenant for you promptly.
5/5
View Agentsreliable, trust worthy and honest
Jade was our first point of contact. We greatly appreciated her efficiency to respond to any house maintenance discrepancies. She was reliable, trust worthy and honest. Thank you for making our experience seamless.
5/5
GoogleExcellent professionally family run estate and letting agent - efficient service with a smile. I have known Mr Rutland Elms for over twenty years and have no hesitation in recommending Elms Estates.
1/5
View AgentsFavour landlords, not tenants
The agents at Elms initially sounded keen to get to the bottom of issues with the property, however this apparent support never materialised, resulting in many on going issues during the tenancy. The landlord then proposed excessive fines when I left the property, including cleaning (despite me paying for their recommend professional cleaners and providing a receipt). Elms offered no assistance in disputing these items, and instead supported the fines so as to appease the landlord for future business. Conclusion: Elms are good for landlords, but a no go if you are a tenant
5/5
View AgentsAgents who listen and care. They provide personal attention with a smile and fight for their clients
I highly recommend Elms Estate. They are what all estate agencies should be. Thank you teal Elms for all your help, a special thank you to Jade! She went above and beyond!
5/5
View AgentsMy Flat Purchase
Chris Wilkinson helped on the purchase of my flat in Bethnal Green and worked relentlessly hard at getting things moving towards exchange. He always made time to answer my questions and talk on the phone, which made what can be quite a stressful process that much easier to bear. I'm very happy in my new home! . . . and will definitely go back to his team if I ever decide to put my flat on the market.
5/5
View AgentsFriendly, professional and approachable
We have dealt with Elms for a little over a year now as tenants and can not fault them. They have always been there to answer any questions and are an incredibly friendly and approachable team. The whole process with them has been easy and stress free.
Thank you for taking the time to leave us a review Amber. It is pleasing to hear that both Lak and Jade are living up to our expectations. Regards Rutland
5/5
View AgentsExemplary review
In the numerous dealings that I have had with Elms Estates over a number of years, I have always been impressed by their level of professionalism, the integrity of their advice and the of courtesy of their personal, I have therefore no hesitation in recommending their services,
Thank you for the review Brian, it has always been a pleasure working for yourself and Janet and I hope we can continue your relationship for many years to come.
5/5
FacebookThe world is on lockdown but i still make money It will be bad to keep this alone to myself I came across the best BINARY/FOREX/BITCOIN expert ever MR CHRIS CRYPTO. who really help me to invest, He is very honest and diligent in his work. All I did was invest $500 and within 7 days he made $7000 profit for me. Contact him now on Email: chrscrypto@gmail.com (OR) WhatsApp:(+16198164126)
5/5
View AgentsProfessional service
Bought a flat through Elms estate agents and when we decided to rent our property we used them as our letting agent as well and are still using now. We were impressed with them first time round and they have not let us down. Great service.
Many thanks for your review Phyllis
5/5
View AgentsProfessional and helpful
Jade is very professional and helpful, both as an estate agent and property manager/letting agent. I would recommend her to anyone who was looking for a place to rent.
5/5
GoogleExcellent experience. Knowledgeable, professional and reliable. They know the area well and are very responsive. Really grateful to Husnain and Shaun for their hard work and advice.
Thank you for your review Pablo and congratulations on your purchase.
5/5
GoogleGreat local estate agent. Highly recommended. I would buy through this estate agent over any other if the opportunity arose, they have excellent knowledge of the area and they're honest and helpful. I've also had superb service from Elms as a landlord. the staff are friendly, efficient and they take all the stress out of property management, which is very important to me. Well worth trying if you're buying or letting as property.
1/5
GoogleMoved out back in July, still waiting for our deposit back. Adam is so unresponsive and never response to our emails.
5/5
View AgentsHonest agents and very friendly
My full deposit was returned kn leaving my property, no hidden fees etc. Friendly and helpful staff in particular Jade who was lovely.
5/5
GoogleI recently used Elms to buy my first flat and it was an excellent experience! I would highly recommend to all!
Thank you Emma and congratulations on your new home. We hope you are very happy there
5/5
GoogleA very friendly agent. Full deposit refunded after tenancy so a very honest agent. Jade in particular was very friendly and helpful.
5/5
View AgentsOutstanding
Elms have managed my property for more than 10 years. Their service is personal, highly efficient and the quality of tenants consistently high. Staff are always availed and keep us informed at all times. I recommend them very highly.
Thank you Dale it has been a pleasure to work for you for so many years.
5/5
GoogleA very friendly agent. Full deposit refunded after tenancy so a very honest agent. Jade in particular was very friendly and helpful.
5/5
GoogleElms has been extremely helpful in selling our property and we are grateful for their help.PositiveResponsiveness, Quality, Professionalism, Value
Hello Anthony, thank you for your kind review and thank you for your business. We are very pleased that you were happy with our service. Kind regards
5/5
View AgentsHighly recommended agents
The elms team are highly professional and extremely helpful agents. They have looked after us for 2 years as our liaison agents from when we first arrived in the UK. Friendly staff and cannot recommend them enough.
Thanks for the review Benson. I wish you every success for the future and I hope you have a safe flight back to Oz. Regards Rutland
3/5
View AgentsPrompt, friendly and professional lettings agents.
Throughout my two years tenancy with Elms, I felt very at ease as a tenant. Requests and forms were dealt with promptly and in a friendly manner, and they approached the management in a relaxed way. The only criticism I could offer would be that the management of the property didn't seem as thorough as it might have been, but that did allow for a very comfortable let.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Elms Estates's London office has 303 reviews across three platforms: 223 on Google, 10 on Facebook (across the whole business), 70 on View Agents.
Elms Estates London is rated 4.6 out of 5 across all 303 reviews, and 4.5 out of 5 on Google from 223 reviews.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Paul wrote: "I worked with Chris and the team at Elms renovating and selling a property through them last summer. Throughout the whole process they were very professional ..."
3 reviews from buyers, rated 5.0 out of 5 on average. For example, EG wrote: "Chris was fantastic and so helpful. We viewed three properties with him and bought one of them and Chris ensured all went smoothly. He's very likeable and was ..."
27 reviews from landlords, rated 4.9 out of 5 on average. For example, Rory wrote: "Elm estates have been absolutely brilliant in helping me with my problematic property for well over a year now. For years I was managing the rental of my ..."
18 reviews from tenants, rated 4.7 out of 5 on average. For example, Andrew wrote: "Estate Agents often have a bad reputation but dealing with Elms Estates is a world away from what one normally expects. From our first meeting with Chris he ..."
Elms Estates London, 454 Bethnal Green Road, London, E2 0EA.
