Trusted Agent profile · London
Verified
★★★★★
303 reviews across 3 platforms
454 Bethnal Green Road, London, E2 0EA
Elms Estates's office in London, at 454 Bethnal Green Road, is rated 4.6 out of 5 across 303 reviews on three platforms, including 223 Google reviews rated 4.5.
223
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
70
Reviews on View Agents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I worked with Chris and the team at Elms renovating and selling a property through them last summer. Throughout the whole process they were very professional ...Read all 3 from sellers
Chris was fantastic and so helpful. We viewed three properties with him and bought one of them and Chris ensured all went smoothly. He's very likeable and was ...Read all 3 from buyers
Elm estates have been absolutely brilliant in helping me with my problematic property for well over a year now. For years I was managing the rental of my ...Read all 27 from landlords
Estate Agents often have a bad reputation but dealing with Elms Estates is a world away from what one normally expects. From our first meeting with Chris he ...Read all 18 from tenants
Elms Estates are a privately owned and completely independently run Estate Agent's with over 30 years of experience in Property Sales, Letting and Property Management within the Bethnal Green, Shoreditch, Stepney Green, Bow, Whitechapel, Victoria Park, Spitalfields and Shadwell areas as well as all other areas within the London Borough of Tower Hamlets and beyond. We pride ourselves on our ability to offer a comprehensive, flexible and friendly approach to the property market and we simply love East London. Elms Estates is positioned in an enviable High Street location with tremendous foot traffic. The office has always used the latest computer and Internet technology, but the company's biggest strength is the genuinely warm, friendly and professional approach that all of our staff offer to all of our clients.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleA friendly and professional local estate agents. Payments are always on time, tenant issues have always been communicated quickly and handled professionally. The team at Elms have been managing my property for a number of years now and I would highly recommend them.
5/5
GoogleBest agent and property management I've ever had! We've been tenants for 2+ years and they've always been really responsive and helpful with any matter we bring to them. A world of difference compared to experiences I've had in the past.
1/5
GoogleWorst experience unprofessional employees and avoid at all costs
5/5
GoogleAn excellent estate agent that I brought my property from 14 years ago and have been renting out through them for the past two and a half. Friendly, professional and a pleasure to deal with. I would highly recommend them
5/5
GoogleIt's great and quite rare to have an honest real estate agency in London. People at Elms are polite and available, the deposit came back fully and super quickly. They're overall serious yet friendly people, would recommend.
5/5
View AgentsAs letting agent
Always very good and helpful.
Thank you John I appreciate the faith you have shown in us for so long.
5/5
View AgentsVery honorable and Kind team.
Very honorable and Kind team. During the period we live there all house issues we had were prompted resolved and in the end of the contract, the papers and deposit were dealt without surprises!
5/5
GoogleA trusted partner and adviser, Elms manage few properties for us in London and have provided us with outstanding service over the years. Consistently going the extra mile for landlord and tenants. Highly recommended!
5/5
GoogleElms have been letting my property for some years now. I only have one to let, not a "full-time" landlord at all. Their help and advice have been excellent and I trust them totally.
5/5
GoogleElms is the most efficient, honest and helpful Estate Agent ever! I can not praise them enough. Their service and knowledge is unrivalled. Its no wonder that this Estate Agent has won awards.
5/5
GoogleElms Estates have been managing my property for nearly 10 years, they have always been professional, and very helpful in all my dealings with them and trust them 100% with all matters.
5/5
GoogleI have been working with Elms Estate as a Landlord for 7 years. They provide both personal and professional service. My experience has been very positive.
5/5
View AgentsGreat and reliable service
The experience I had as a tenant was always positive. The agency is well managed and people there are extremely helpful and friendly.
5/5
GoogleExcellent service, responsive, responsible and well organised. I would recommend to my friends without hesitation.
5/5
GoogleHelpful and friendly agents, we rented a house through them and they were great.
5/5
GoogleBrilliant service and fair tenant fees. One of the best agencies I have interacted with.
5/5
GoogleBrilliant service and fair tenant fees. One of the best agencies I have interacted with.
2/5
GoogleVery slow on responding and delaying things.
5/5
FacebookVery proactive and reliable service. Highly recommended.
5/5
GoogleVery honorable and Kind team.
5/5
FacebookAmazing team superb service highly recommend👌🙂
5/5
GoogleRating only, no written review.
5/5
FacebookVery professional team. Fantastic service.
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Elms Estates's London office has 303 reviews across three platforms: 223 on Google, 10 on Facebook (across the whole business), 70 on View Agents.
Elms Estates London is rated 4.6 out of 5 across all 303 reviews, and 4.5 out of 5 on Google from 223 reviews.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Paul wrote: "I worked with Chris and the team at Elms renovating and selling a property through them last summer. Throughout the whole process they were very professional ..."
3 reviews from buyers, rated 5.0 out of 5 on average. For example, EG wrote: "Chris was fantastic and so helpful. We viewed three properties with him and bought one of them and Chris ensured all went smoothly. He's very likeable and was ..."
27 reviews from landlords, rated 4.9 out of 5 on average. For example, Rory wrote: "Elm estates have been absolutely brilliant in helping me with my problematic property for well over a year now. For years I was managing the rental of my ..."
18 reviews from tenants, rated 4.7 out of 5 on average. For example, Andrew wrote: "Estate Agents often have a bad reputation but dealing with Elms Estates is a world away from what one normally expects. From our first meeting with Chris he ..."
Elms Estates London, 454 Bethnal Green Road, London, E2 0EA.
