Elms Estates London reviews from landlords

★★★★★ 5/5

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Highly reccomended

I first brought my property 12 years ago from Elms and received such good service that when I decided to rent my property out they were my first choice. I approached 3 other businesses but as expected found the most impressive was Elms. The staff are all helpful, knowledgeable and professional. I have had no problems at all with them and they make the experience of being a landlord an easy one. Understanding of both the landlord and tennant they are a perfect company to use. Thankyou to Rutland and all the team.

Sarah · 23 May 2015

★★★★★ 5/5

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A superb team.

Elm estates have been absolutely brilliant in helping me with my problematic property for well over a year now. For years I was managing the rental of my property myself (which I was reluctant to do) and eventually it was completely vandalized and left uninhabitable by a vindictive tenant. With the advice and help of Rutland and the team at Elms I was able to get the flat renovated and looking better than ever. Within weeks, Lak was able to find some great, professional tenants and now Elms manage the property entirely for me. I'm no longer stressed out, I receive more rental income than ever before and I've got complete confidence that the property is being looked after. Above all I trust the team at Elms and look forward to hopefully buying another property through them in the future. Highly recommended!

Rory · 14 May 2015

★★★★★ 5/5

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Long time client

Elms Estates have been managing my property for me since 2009 and continue to do so. For over 6 years I have always received great service and the most impressive part is that I have been dealing with the same familiar people on the end of the line for all that time. To me that speaks volumes for the company that key staff have been with them for so long. Rutland and Lak in particular have always been very responsive and knowledgable.

Scott · 10 May 2015

★★★★★ 5/5

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Great Landlord/Lettings Agency

We have rented a property from Elms estates for the last 4 years and have been extremely happy with the service and assistance given by Rutland, Jade and the team over this period. The service and overall renting process has been faultless which is very refreshing in today's property market in London. I couldn't recommend a better agent in the local area.

Anonymous · 8 March 2016

★★★★★ 5/5

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Excellent Service at Elms Estate Agents

Rutland and his team have been managing my properties since 2002 and they are friendly, reliable and always able help resolve any situation. I particularly appreciate how they have helped in ensuring the maintenance and upkeep of the properties as this is important both for the tenants and for the properties themselves. I have no hesitation in recommending their service.

Michael · 7 June 2015

★★★★★ 5/5

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very happy

I have been working with Elms Estate now for three years they look after my property which they rent out and manage for me with no problems, they found great tenants and are always helpful and payment is always on time. thank you to all the team lak, Chris and Rutland Peter Landlord

Peter · 24 June 2015

★★★★★ 5/5

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Fantastic service, honest and reliable.

Chris is an excellent estate agent who I really rate and recommend. He sold us our flat in Bethnal Green and we found him to be honest and not pushy. When we wanted to rent the flat we didn't hesitate to go back to him and the service was excellent. They rented the flat to great tenants within 1 day of it going on the market. The rest of the Elms team have been great to deal with too.

Matt · 24 January 2018

★★★★★ 5/5

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Personal service

4 years ago I bought a buy-to-let property through Elms Estate. Elms Estate has been managing the property since then. Working with Elms has been a positive experience so I can recommend them to buyers and landlords. The service has both been professional and personal.

Kari · 13 May 2015

★★★★★ 5/5

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Very good at managing property

I have been using Elms to manage a flat for the past few years and I have been very happy with the service. I feel he acts like if he was owning the place himself and so takes a sensible approach regarding repairs or finding tenants as well as keeping an eye on the flat on a regular basis. The price is reasonable and all inclusive (I found that the big agencies tend to keep adding extra fees for any reason). The team knows the local area well and has a good list of tradespeople he can call to fix anything. They are very responsive to questions.

Erwan · 14 June 2015

★★★★★ 5/5

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Total peace of mine

I have rented out my flat in Whitechapel for some years now, and have dealt with Elms Estates all of that time. My property is fully managed as I live too far away to do it myself, plus i dont have the expertise. Elms Estates have consistantly brought me excellent tennants and I can wholly recommend them. They are honest, reliable and trustworthy. I have little or nothing to do with the property and it has never been empty for more than a few days.

Amanda · 14 May 2015

★★★★★ 5/5

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Top Class Service

I have been using Elms Estates to manage my rental property for nearly ten years. In this time I have found them to be very professional, hard working and courteous. Personally, as a landlord my list of expectations from a managing agent is pretty short; I expect any issues with my property to be communicated to me and resolved in a timely manner. I expect my rent to be paid on time, and finally, but maybe most importantly, I don't want my property be be empty. Elms Estates has delivered a first class service and ticked all the boxes. Highly recommended.

Jay · 7 May 2015

★★★★★ 5/5

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Very helpful agents

Elms Estates have successfully managed my rental property for nearly ten years. During this time there has been a few changes of tenant but Elms have always found replacement tenants quickly, meaning that the property has never been empty for more than a few days. The team are friendly, efficient and helpful, and they provide an excellent management service making life much easier for me as an owner now living out of the area. .Any problems that arise are dealt with immediately and economically with no fuss. If you are thinking of renting out your property or looking for somewhere to rent, then I would recommend that you speak to Elms Estates first, you won't be disappointed!

Irene · 5 May 2015

★★★★★ 5/5

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Simply the best

I have entrusted Elms Estates to look after my property for a number of years. I simply cannot fault them they are BRILLIANT. Very friendly, efficient and 'people oriented' they provide a great management service not only to landlords but in my view to tenants as well. Where there have been problems with my property (for example simple and complex repairs) they have been quick to respond and have always been solution focused. With a wide range of local contacts, they always manage to get any work done in a timely, and the most cost-effective way – which is also fantastic for tenants. If you are thinking of renting out your property or indeed looking for somewhere to rent, then I believe you need look no further. I cannot praise this small, dedicated and hard-working team enough. Thank you Elms Estates!

Luke · 1 May 2015

★★★★★ 5/5

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Local expertise

I've rented out my property whilst living abroad for the past 10 years. I moved the management over to Rutland and the team at Elms 2 years ago and have never looked back. It's complete peace of mind knowing that they have both the tenants and Landlords best interests at heart. I would recommend them without hesitation, best in class by miles.

Trevor · 2 March 2017

★★★★★ 5/5

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Excellent Service

Small local firm, who are hands-on and deal with problems and issues quickly and pro-actively. They know their clients, treat them attentively, remember them as individuals, providing overall excellent customer service. As a landlord I have always felt that they have rented my flat out as they would if they owned it, finding good tenants and not landing me with the first tenant that walked through the door. Touch wood long may it continue.

Paulo · 16 May 2015

★★★★★ 5/5

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Friendly service

Elms offer a fast, reliable and friendly service. As landlords we have been very impressed at the speed at which they have secured tenants and their ability to manage our properties professionally. We are delighted with the independent service that they provide and their excellent local knowledge. We would definitely recommend them.

Victoria · 4 May 2015

★★★★★ 5/5

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Outstanding

Elms have managed my property for more than 10 years. Their service is personal, highly efficient and the quality of tenants consistently high. Staff are always availed and keep us informed at all times. I recommend them very highly.

Dale · 7 May 2015

★★★★★ 5/5

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Outstanding Management and Service

Elms Estates dedicates its services with invaluable East-end pride and local knowledge that is second to none. The quality of service and, most importantly, the trust in delivering the kind of management that allows the landlord to feel at ease, is provided as a prerequisite. I would recommend Elms Estates to anyone who desires a trust-worthy and hard-working service with an individual outlook..

Dr · 6 March 2017

★★★★★ 5/5

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Review for Elms

Elms have managed my property for 10 years now and I have always found them to be reliable, professional and courteous. Staff are friendly and manage any issues effectively and promptly.

Jayne · 18 May 2015

★★★★★ 4/5

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Responsive

I have used Elms to act as property managers for 7 years. Their rate is competitive and they have been very responsive to deal with issues that arise.

Andrew · 6 May 2015

★★★★★ 5/5

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Proffesional at all times.

The Elms Estates team have been managing our rental properties for 3 years. The team are extremely responsive and a shining example of professionalism at all times. I recommend them highly for both sales and rental management- always a pleasure to deal with. If you are looking for a managing agent for your rental properties- look no further.

Ju · 21 March 2017

★★★★★ 5/5

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Elms Estates

Elms have managed my flat for the past 8 years since I moved overseas and I would highly recommend them.

Matthew · 24 May 2015

★★★★★ 5/5

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excellent

Good value for me as a landlord, but also good for tenants, just excellent value.

Fabien · 7 May 2015

★★★★★ 5/5

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As letting agent

Always very good and helpful.

John · 8 May 2015