Charters reviews

★★★★★ 5/5

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Tim has been fantastic at driving our house purchase through

I've been extremely impressed by how proactive Tim has been throughout our house purchase. He's been in constant contact with all parties in the chain ensuring everyone has progressed towards an exchange date. He's been the 'go to' person to find out what's happening. Would highly recommend Tim, and Charters, for selling your property - based on my experience as a buyer.

Jane · 10 April 2017

★★★★★ 5/5

Google

I have had a great experience with Charters and Nick in particular. They are always quick to find tenants and Nick has been very helpful in answering any questions I have had. I would definitely recommend them to anyone looking for a letting agent.

Patrick · 30 July 2022

★★★★★ 5/5

Google

We want to share what outstanding service we have had from Charters' Estate Agents in Farnham. We simply could not have had any better service at any stage. From start to finish they have excelled in every aspect, throughout a very challenging sale. From the initial, very professional valuation and advice by Harry, and the excellent marketing by their team which secured cash buyers (twice); through to Gemma in their department handling/chasing solicitors and the rest of the chain so competently, and who kept us updated regularly; to Nick's (Mgr) expert experienced timely advice, and Dee going the extra mile completing our sale. Throughout our sale, their team communicated with us effectively and competently. We are so pleased with Charters and would highly recommend them to anyone looking for reputable, reliable, competent, expert and friendly estate agents, doing their best for their clients. Thankyou Charters.

Sue · 20 August 2023

★★★★★ 5/5

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A personal touch

From the moment I met Hayley she was warm, welcoming, helpful and professional. She actually listened to what our needs were and was full of advice and gave excellent guidance. She kept in contact, fulfilled any promises she made and all whilst remaining approachable, pragmatic and friendly. Thank you Hayley, having dealt with many estate agents, you certainly stood out.

Tracy · 1 August 2017

★★★★★ 5/5

Google

Dee and Nick at Charters Farnham were excellent. Nothing was too much trouble always will to help and progress our purchase. These things never run smooth but that doesn't stop Charters wanting to provide a top quality service. Many thanks Paul and Joy

Paul · 30 July 2022

★★★★★ 5/5

Google

Excellent service - and always friendly and helpful. First class.

Judy · 23 March 2026

★★★★★ 5/5

Google

our circumstances were unusual as we were seeking a sale with long term completion dates to suit availability of our next home. Charters were completely aware of our circumstances and conducted the marketing appropriately. The whole process was spread over more than a year but Charters recognised the favourable market changes and recommended all necessary adjustments to ensure compatibility with market trends until a satisfactory conclusion was achieved. The business of our house sale was managed both professionally and personally by the team at Charters throughout.

Barry · 16 July 2023

★★★★★ 5/5

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We couldn't have asked for more!

From the moment that we first met with her Samantha has been amazing! Her responsiveness, advice and support for what for us was not a straight forward process has been second to none and enabled us to achieve the purchase of our dream home. We wouldn't hesitate to use her again and cannot recommend her highly enough. Huge thanks!

Kirsty · 22 June 2016

★★★★★ 5/5

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Katherine

Me and my husband were looking for our next move and it had to be the right one as it was going to be for a long time. Katherine at Charters, Farnham, has been amazing, patient and extremely professional through the whole journey. We would both warmly recommend her. She is an absolute addition for the Charters team.

GM · 28 October 2017

★★★★★ 5/5

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Instills confidence through his personable manner and attention to needs

Johnny is our favourite Charters agent and was involved in selling our house before he moved to Farnham. We were very sorry when he was no longer involved. He has a very relaxed and easy manner, backed by empathy to a persons requirements, and excellent selling skills. He will have a very successful career.. My wife echoes these views.

Roger · 12 May 2016

★★★★★ 5/5

Google

A wonderful team that went out of their way to help us move into a dream property. Thank you to Joshua Daws for being so approachable and consistent in keeping contact with us as well as the rest of the team!

Adamee · 30 July 2022

★★★★★ 5/5

Google

I was very impressed with how pro-active and helpful Joshua was during my recent search for a property in the Farnham area. Regular phone calls from him kept me up to date with houses new to the market. Professional and courteous.

Michelle · 30 July 2022

★★★★★ 5/5

Google

Whilst our primary contact at Charters Estate Agents has been with Henry we found the entire team, including Jamie and Laura, presented a very impressive level of service. In particular, they all understood the importance of getting to know our property and it’s surrounding area prior to any viewings. They were very astute about handling objections in both an honest and unobtrusive manner and great at offering immediate feedback. Any house related issues and or queries were dealt with immediately, they were supportive, understanding and reassuring when necessary, and they also came across as being a genuinely enthusiastic team to work with - would highly recommend!PositiveResponsiveness, Professionalism

Amita · 21 June 2021

★★★★★ 5/5

Google

Hi I just wish to say how excellent, in fact outstanding Henry was when I decided to sell my house. Even though I had remove the property from sale due to personal reasons. When the time comes Henry is the man I will call.,!!!!PositiveResponsiveness, Quality, Professionalism

Roberto · 21 June 2021

★★★★★ 5/5

Google

We worked with Henry at Charters and couldn't fault his professionalism, communication, positive attitude, clear dialogue and drive. He met our expectations and delivered Would thoroughly recommend Henry and Charters for an extremely professional, passionate and efficient service which was also competitively pricedPositiveResponsiveness, Quality, Professionalism, Value

Nicole · 21 June 2021

★★★★★ 5/5

Google

Thanks to Josh in the Farnham branch who has been efficient and communicative throughout the process!

Alex · 21 April 2024

★★★★★ 5/5

Google

Had a fantastic experience with the whole team, especially Josh Futcher who helped me find my dream home!

Brittany · 23 February 2024

★★★★★ 5/5

Google

We used Charters on a joint purchase and one of the sales of two properties. There were some possible pitfalls and complications and time constraints. Henry stayed with us throughout the conveyancing process and worked relentlessly to make the deal happen. Thank you!PositiveResponsiveness, Quality, Value

Gabor · 21 June 2021

★★★★★ 5/5

Google

We bought through Charters Farnham in the first half of '21. Despite it being an extremely busy period on the property market, Lisa was always contactable, professional and made a quite stressful process absolutely seamless. We couldn't recommend her (and Charters in general) more highly.

Andrea · 21 June 2021

★★★★★ 5/5

Google

We purchased a property with Charters and found all members of the branch to be a pleasure to work with. Henry Griffin was very helpful and proactive in helping us secure the sale, and in advising us. It was of importance to us to have …

Nicholas · 7 April 2021

★★★★★ 5/5

View Agents

Carrie was such a pleasure to work with on the sale of our property. She really listened to what we wanted, gave excellent advice and communicated brilliantly well. I wouldn't hesitate to recommend her and the rest of the team at Charters - they are the most professional agents I have ever dealt with.

Sarah · 22 November 2016

★★★★★ 5/5

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Friendly and Helpful from start to finish

From start to finish Tim and his team were friendly and helpful, chasing and making sure our chain was progressing. Even when our chain collapsed, we were able to exchange six weeks later with a new chain in place, thanks in no small way to the hard work and tenacity of the team

Paul · 1 August 2017

★★★★★ 4/5

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Selling in Farnham

Tim and his team at Charters are professional, helpful without being pushy and responsive to client requests (emailing rather than calling when specifically asked etc.) which immediately marks them higher than the average local agent. They did a good job managing the sale of our home and I would recommend the Charters team.

James · 12 April 2017

★★★★★ 5/5

Google

Thank you for the team at Charters for more or less managing both the purchase of our new home, as well as simultaneously going above and beyond in coordinating: a) Our mortgage offer, through a third party b) The sale of our existing property, chasing of solicitors on both sides. This played a massive role in enabling us to complete, on time, prior to the new year. Charters have by all rights exceed our expectations in what we expected. And we would very much recommend them to others. Thank you for ensuring we could spend Christmas day in our new home!

James · 1 January 2023