Charters reviews from tenants

5.0Trusted Agent winner · 2026View award details

★★★★★

2 reviews from tenants · all 318 reviews

40 Downing Street, Farnham GU9 7PH

2 reviews of Charters's Farnham office come from tenants, rated 5.0 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so. Checked 9 October 2026.

Reviews from tenants

2 reviews from tenants, from every platform, shown as written. First names only.

5/5

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Tenant

Katherine Donegal -- Professional , Proactive and so Efficient

We have been thoroughly impressed with Charters in all spheres. It was our first experience and interaction with them and purely coincidental as I found them online while searching for a suitable rental property from abroad. First impressions were created when Katherine Donegan (who turned out to be our agent) showed much initiative in contacting me personally via phone overseas when I sent a brief email needing some questions and answers needed. No other local agency responded like this ! We had very limited time within which to source a rental home and thankfully both the agent and property were very much to our liking. Katherine being so co-operative and sensing the difficulties of time and logistics tried her best to help make life easier ...leaving a lasting impression .

Zanne · 29 November 2017

Agent replied · 30 November 2017

Thank you for your 5 Star review regarding the service you received. We take all feedback seriously and very much appreciate it.

5/5

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Tenant

Katherine

Me and my husband were looking for our next move and it had to be the right one as it was going to be for a long time. Katherine at Charters, Farnham, has been amazing, patient and extremely professional through the whole journey. We would both warmly recommend her. She is an absolute addition for the Charters team.

GM · 28 October 2017

Agent replied · 1 November 2017

Fantastic 5STAR review for Katherine at Charters Farnham. Thank you taking the time to place a review, your feedback is most appreciated.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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What do tenants say about Charters?

2 reviews from tenants, rated 5.0 out of 5 on average. For example, Zanne wrote: "We have been thoroughly impressed with Charters in all spheres. It was our first experience and interaction with them and purely coincidental as I found them ..."

How do you know a review is from one of the tenants?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.