Trusted Agent profile · Bitterne, Hampshire

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Enfields Estate Agents reviews in Bitterne

★★★★★ Excellent

318 reviews across 2 platforms

3 West End Road, Bitterne, Hampshire, SO18 6TE

Part of Enfields, see every office.

Enfields's office in Bitterne, Hampshire, at 3 West End Road, is rated 4.8 out of 5 across 318 reviews on two platforms, including 242 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Enfields won in 2026.

Google logo

4.8 / 5

242

Reviews on Google

This office

View Agents logo

4.8 / 5

76

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Enfields Bitterne

Enfields is a respected Estate Agent based on the bustling West End Road in Bitterne. The Bitterne office was enfields first, opening in 1999 and covers all aspects of residential property sales. We work closely with our colleagues in the Central and Shirley offices meaning we all have all of your Southampton property needs covered. We are renowned for hard work, passion and results. To achieve this our staff of property experts are professional, determined and trained to deliver exceptional customer service who aim to assist you with open and honest communication. The sales team in Bitterne have an encyclopedic knowledge of the local area and there really is no one better when it comes to matching people to property. Together, we've helped enfields become the estate agency of choice for the thousands of homeowners and buyers who continue to turn to us when it's time to move, invest, and build.

Awards

The Trusted Agent 2026 results for Enfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bitterne office, from every platform, shown as written. First names only.

5/5

Google

Enfields recently helped us sell our house in Bitterne Park. The team were very proactive in marketing the property and getting viewings scheduled. After we had secured a buyer they were very good at keeping us informed of progress in our chain and in providing guidance to us throughout the process. Estate agents in general have a pretty poor reputation, but I found Enfields to be helpful, communicative, and professional throughout. I would certainly recommend them.

Tom · 31 July 2019

Agent replied

Hi Tom, thank you for the review. We do appreciate you taking the time to do this. Kind Regards - Enfields - Bitterne

5/5

Google

Kevin and the team have been fantastic, very professional and supportive throughout. A big thank you once again for helping make the process as stressless as possible

Laura · 29 July 2019

Agent replied

Hi Laura, thank you for the review. We appreciate you taking the time to do this. We wish you all the best for the future

5/5

Google

Thank you so much to Louise and the team! Could not have asked for a better service and help!PositiveResponsiveness, Professionalism

Molly · 22 June 2021

Agent replied · 21 June 2024

Hi Molly, thank you for taking the time to leave your review.

5/5

View Agents
Seller

Excellent service from valuation to completion of sale

Kevin Ashley leads a very competent and professional team of staff. We would have no hesitation in recomending Enfields Bitterne branch to any prospective venders in this catchment area.

Vaughan · 29 July 2017

Agent replied · 1 August 2017

Hi Mr Chandler Thank you for your review, it is appreciated. We wish you all the best for the future Kind Regards Kevin.

5/5

View Agents
Buyer

Excellent Estate Agent!

Worked with Kevin & had excellent communication with him throughout sale. I would highly recommend Enfields & Kevin. Thank you so much for your help, now onto completion!

Victoria · 3 March 2017

Agent replied · 6 March 2017

Hi Victoria Thank you for your email and your kind words. They are appreciated. Not long to wait now! You will have moved before you know it! Kind Regards Kevin

5/5

Google

Great service. Kevin and his team put in a lot of work which kept things moving and we were kept updated throughout the process.

Elizabeth · 29 July 2019

Agent replied

Thank you for the great review Mrs Fewtrell, We hope you will enjoy your new home.

5/5

Google

I would like to thank Louise for her professionalism in handling the sale of my property she was brilliant

KEITH · 13 January 2021

Agent replied

Hi Keith, thank you for taking the time to leave your review and kind words about Louise. We and Louise appreciate this. We wish you all the best for the future

5/5

View Agents
Seller

Customer service and communication

Kevin was a star during our very stressful experience and always kept me updated which I really appreciated I would fully recommend Enfields to anyone .

Tracy · 13 October 2017

Agent replied · 17 October 2017

Hi Tracy Thank you for the review, we do appreciate this. Hopefully you can now have a rest :-) Kind regards Kevin

5/5

Google

very pleased with the service i received from Kevin and the team. Thanks for all your help, which was very much appreciated.

Gavin · 29 July 2019

Agent replied

Hi Gavin, thank you for the review. It is much appreciated, we wish you all the best in your new home.

5/5

Google

We are extremely happy with the service which we received from Enfields and especially of Louise Carr. She was very helpful, professional and helped us in every way possible. Without her help, we wouldn`t be able to have our house sold! She is a hard working person and thanks to her, we have achieved our goal!

Zhoro · 30 July 2022

Agent replied · 30 December 2023

Hi Zhoro, Thank you for your wonderful feedback. We're thrilled to hear about your positive experience with Louise. Her professionalism, helpfulness, and hard work are indeed some of her many strengths. We're delighted to know that we were able to assist in making your house sale a successful one. Your kind words will surely make Louise's day and serve as a great motivation for our team. Should you need any further assistance, please don't hesitate to reach out. Congratulations on your house sale!

5/5

Google

I dealt with Michael Hamilton-lea with the purchase of a property from Enfields it was an easy smooth process Michael was very professional keeping us in the loop and guiding guiding along the way would recommendPositiveResponsiveness, Quality, Professionalism, Value

Emma · 26 August 2022

5/5

View Agents
Landlord

Excellent customer service!

Within the last 18 months have bought a house via Enfields, let that house via Enfields, are in the process of letting a flat through them & will not hesitate to put any future lets through them or to sell with Enfields. Their customer service has been amazing throughout, always receive viewing feedback, they are always available to speak to & are always professional & friendly. Would not hesitate to recommend!

Anonymous · 28 August 2018

Agent replied · 3 September 2018

Thank you for the review, it is very much appreciated. Kind regards Kevin

5/5

Google

Our move simply would not of happened if it wasn't for Louise - she has been an absolute star making sure that the whole chain stayed intact, from our buyers, to the vendors and all the Solicitors involved in the chain. If you want someone who is truly on your side when moving, then Louise at Enfields is the number 1 person I would trust.

Laz · 22 October 2020

Agent replied

Hi Laz, thank you for your review and kind words. We hope you will enjoy your new home

5/5

View Agents
Seller

Enfields were spot one with my sale

From start to finish they have always kept me informed and have always been polite and professional,my sale fell through and they were on it straight away and sold it the very next day with a clean sale. It was easier than doing it on line because they do all the viewings and deal with all the hassle for just a tad more money. Big thanks to the bitterne branch.

Paul · 21 June 2018

Agent replied · 23 June 2018

Hi Paul Thank you for the review, it is much appreciated and we are delighted we were able to assist you. Kind regards Kevin

5/5

Google

Kevin and his team provided an excellent personalized service throughout the sale of our home. I would highly recommend them.

Ernest · 29 July 2019

Agent replied

Hi Mr Morello Thank you for your kind words, they are appreciated. We wish you all the best for the future

5/5

Google

Our house sale was a bit of a bumpy ride but Enfields were very accommodating, fast acting and engaged fully in the whole process. When our buyers pulled out it was 'all hands on deck' and we had new buyers within a week. Louise in sale …

Alicja · 13 April 2023

Agent replied · 30 December 2023

Hi Alicja, Thank you for sharing your experience and for the five-star review. We're … More

5/5

View Agents
Buyer

Great service throughout the whole process

Kevin was amazing at keeping things moving and keeping us informed the whole way through. We would highly recommend this estate agent.

Lizi · 12 November 2017

Agent replied · 14 November 2017

Hi Lizi Thank you for your great review. This is appreciated. We hope you will enjoy your new home Kind Regards Kevin

5/5

Google

Enfields are always good, Kevin's communication is spot on, will always use them for further house sales/ purchases

Stuart · 10 January 2020

Agent replied

Hi Stuart, thank you for taking the time to leave your review it is very much appreciated.

5/5

Google

Fantastic service from the whole team. Kevin especially really pushed things forward for us. Couldn’t recommend them enough.

Mr · 7 January 2020

Agent replied

Hi Mr and Mrs Johnson, thank you for taking the time to leave your review and your kind feedback. We wish you all the best in your new home.

5/5

Google

Louise and her team were outstanding during a purchase which dragged on for 7 months and threw up obstacles at every turn. Enfields were helpful professional and friendly throughout. I can't recommend them highly enough!PositiveResponsiveness, Quality, Professionalism, Value

Wendy · 22 June 2022

5/5

Google

We have been looking for the right house a long time & haven’t quite found the one. However, Grace M has not only showed us round properties we requested, she has suggested alternatives that would better suit our needs. This has opened our …

Lynette · 13 April 2023

Agent replied · 30 December 2023

Hi Lynette, Thank you so much for your kind words. We're thrilled to hear about your … More

5/5

Google

Louise at Enfields has been outstanding the whole way through our purchase. There were a few snags along the way but she dealt with them quickly and professionally and, most importantly, kept us informed the whole way through. Thanks. Would definitely recommend!

Claire · 22 July 2021

5/5

Google

Really happy with the service provided for by Enfields and particularly with Louise’s efforts. Without the constant chasing and following up from Louise we may never have completed, happy to be moved before Christmas. Will definitely be using Enfields in the future and would highly recommend.

Natalie · 30 July 2022

Agent replied · 30 December 2023

Hi Natalie, Thank you for your kind words and positive feedback. We're thrilled to hear about your successful experience with Louise and our team. We understand the importance of timely and efficient communication, and we're glad Louise was able to assist you effectively throughout the process. Your satisfaction is our top priority, and your review reaffirms the hard work we put in every day. Your recommendation means a lot to us, and we look forward to assisting you, or your friends and family, in any future property needs.

5/5

Google

Louise and her team were outstanding during a purchase which dragged on for 7 months and threw up obstacles at every turn. Enfields were helpful professional and friendly throughout. I can't recommend them highly enough!

Victoria · 23 August 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Enfields's Google reviewsLeave Enfields a review

Questions about Enfields Estate Agents

How many reviews does Enfields Estate Agents have?

Enfields's Bitterne office has 318 reviews across two platforms: 242 on Google, 76 on View Agents.

What is Enfields Estate Agents's rating?

Enfields Estate Agents is rated 4.8 out of 5 across all 318 reviews, and 4.8 out of 5 on Google from 242 reviews.

What do sellers say about Enfields Estate Agents?

45 reviews from sellers, rated 5.0 out of 5 on average. For example, Laura wrote: "Enfields had the property online, with great pictures, within a couple of hours and then sold it very quickly. Unfortunately, my conveyancer was utterly inept ..."

What do buyers say about Enfields Estate Agents?

15 reviews from buyers, rated 4.5 out of 5 on average. For example, Steven-Mark wrote: "This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through ..."

Has Enfields won any awards?

Yes. In The Trusted Agent 2026 awards: Enfields, Bitterne won Trusted Agent; Enfields, Southsea won Trusted Agent.

Where is Enfields's Bitterne office?

Enfields Estate Agents, 3 West End Road, Bitterne, Hampshire, SO18 6TE.

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