Enfields Estate Agents reviews from buyers

★★★★★ 5/5

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Amazing Service

This was the first time for me buying a property and didn't know as much about the process as I probably should have. Kevin was amazing at helping me through this, and always kept in contact even when the solicitors had delays with this and that. He was instrumental in getting us through some of the more tricky enquiries that was slowing the purchase down. Without his assistance, the purchase would certainly have taken much longer to complete. I am so very grateful for his help!

Steven-Mark · 14 November 2017

★★★★★ 5/5

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The Best Estate Agent!

I highly recommend Enfields in Bitterne. We have just completed on our first house and Kevin has been amazing with us. As first time buyers, we were unsure of how long everything would take or what the process was. Kevin has been so helpful in keeping in contact with us and updating us on what was happening. Thank you to Rio who showed us around our house and Daryl who showed us around another house whilst we were waiting to find out if our offer had been accepted. After viewing a few properties and experiencing Estate Agents who didn't make an effort to show us around a place and were then pushy in asking us to make an offer, it was lovely to have Rio and Daryl show a genuine interest in what we were really looking for, If we move again, we will definitely be in contact with Kevin and his team!

J · 21 June 2017

★★★★★ 5/5

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Good communication and very diligent

The whole process, from arranging viewings to exchanging on the property, has been dealt with brilliantly by the team at Enfields. Rio did a great job of showing off the property, allowing us to see the property on our own terms. During the offer processes onwards, we communicated predominantly with Kevin. Via Kevin, communication with the seller, regarding fixtures and fittings, exchange date, etc., was simple and quick. I can't praise Kevin and his team enough for how they kept us in the loop as first time buyers, took us through the whole process, and fielded different requests. They have all been patient and easy to work with. I would recommend using this branch.

Beth · 5 June 2017

★★★★★ 5/5

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Fantastic Service

I personally cannot thank the staff and Kevin in particular enough for their invaluable support and guidance throughout the protracted purchase of my home. Even though I was just the buyer, I always felt that my interests were taken into account as much as the seller's. I was always kept updated by Kevin throughout the process, even when nothing seemed to be happening!! and his help with non-helpful solicitors was more than appreciated.. I have been in contact with various Estate and Lettings agents throughout the years, but this is the first time I will actually recommend one.

Allison · 21 April 2017

★★★★★ 5/5

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Great service and communication throughout purchase

We used Enfields Bitterne as a buyer, when we were purchasing our first home. We largely dealt with Kevin, however also spoke with other members of the team throughout the purchase. We came across a couple of hurdles during the purchase and Kevin was quick to offer support and guidance, which as first time buyers was incredibly valuable. Kevin kept us up to date with progress during the purchase on behalf of the seller, and by contacting our solicitor directly. He was prompt in finding answers to our questions and explained any required actions to us clearly. Although working to represent the seller we really felt like he had both parties interests in mind and worked to create solutions that satisfied both the seller and ourselves. We couldn't have been happier with the support Enfields provided during our purchase, and would likely choose to use their services when we decide it's time for us to sell in the future.

Matt · 30 March 2017

★★★★★ 5/5

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Enfields were Top Notch in exceptionally poor circumstances

Enfields were the agent handling the flat we have purchased. Sam showed us around the flat on more than one occasion and was always friendly and professional. Then the fun began. The vendor’s solicitor has to be the most unprofessional on the planet. Kevin, and on occasion Adam had the unenviable job of chasing up the vendor and his solicitor over a period of 5 months... yes; you read that right, 5 MONTHS, and then report back to us. I cannot fault Enfields who were brilliant throughout. A special mention has to go to Kevin who had the most contact with the vendor and his solicitor (when he could get hold of the solicitor). He was positive and bubbly throughout but had great sympathy for what we were going through. I think the whole thing may well have fallen through if it wasn’t for his efforts. He made an unbearable experience more bearable for us. We wouldn’t hesitate to use Enfields if we wanted to move again. I hope it’s some time before we do though.

Christopher · 14 May 2016

★★★★★ 5/5

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Fantastic friendly service

We have had quite a long drawn out period buying our property but they stuck with us, all the members of staff we dealt with were brilliant. We dealt with Kevin mostly and he was absolutely fab couldn't praise him more!! He was chasing things up and giving us regular updates even if there wasn't much to report. He was always easy to contact and always very willing to help out with anything. Very good experience with Enfields!

Lucy · 5 July 2016

★★★★★ 5/5

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Fantastic Estate Agent

I would give you 10 stars if I could! Myself and my husband have recently gone through the process of buying a house through Enfields. Kevin has been fantastic and the communication has been first class. Always keeping us up to date and very quick to deal with any issues. I couldn't thank him enough. A special mention to Darryl who also has been brilliant!

Kerry · 5 January 2018

★★★★★ 5/5

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Excellent service

Just purchased a house via Enfields & their overall service was excellent throughout. Daryl, Adam & Rio met us for viewings & were all polite & knowledgeable & Kevin chased the purchase through to exchange & completion; always available to speak with / email & was very helpful & understanding.

Rachael · 2 May 2017

★★★★★ 5/5

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Sale of property

Enfields in Bitterne were acting on behalf of the vendor giving me the purchaser constant updates and feedback all the way through to completion. Kevin, Daryl and Rio made the whole process as painless as possible. Fantastic team! Thanks guys, brilliant service!

Mark · 16 September 2018

★★★★★ 5/5

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Excellent Estate Agent!

Worked with Kevin & had excellent communication with him throughout sale. I would highly recommend Enfields & Kevin. Thank you so much for your help, now onto completion!

Victoria · 3 March 2017

★★★★★ 5/5

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Great service throughout the whole process

Kevin was amazing at keeping things moving and keeping us informed the whole way through. We would highly recommend this estate agent.

Lizi · 12 November 2017

★★★★★ 5/5

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Friendly and proactive at all times

I'm a first time buyer and feel very grateful for the support I got from Enfields. they kept in touch regularly even when things were moving slowly which made me feel that I hadn't been forgotten.

Lucy · 11 October 2017

★★★★★ 1/5

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No call back

Tried to book a viewing, unhelpful and never returned my call

Julie · 13 September 2017

★★★★★ 1/5

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Rating only, no written review.

Monica · 22 September 2017