Every review we hold for the Bitterne office, from every platform, shown as written. First names only.
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5/5
GoogleWe have recently sold with Enfields in Bitterne and Louise (Sales Manager) was an absolute godsend! We had a long, complicated chain with a lot of terrible communication from various other agents/solicitors/sellers, and Louise worked so hard for us pulling it all together, keeping people on track, and generally trying to herd the cats while also being a pleasure to deal with and keeping me in the loop. Couldn't have done it without her!
Emma Β· 13 April 2024
Agent replied Β· 30 December 2023
Hi Emma, thank you for taking the time to leave this review. We are really glad to hear that Louise was able to assist you throughout the process and make sure everything stayed on track. Your feedback is much appreciated!
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5/5
GoogleExcellent service from start to finish. Louise Carr was particularly helpful during the post sale period - very proactive and quick at responding to queries which was needed as we had a tight deadline. Enfields were miles better than the β¦
Phill Β· 13 April 2023
Agent replied Β· 30 December 2023
Hi Phill,
Thank you for your wonderful feedback and for recommending our services. We're β¦ More
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5/5
GoogleJack & Grace were both great, they kept us updated with viewings and offers, always happy & cheerful. Once we had sold, Louise C took over, she was amazing π€© very informative, very helpful, always got back to me & just brill. Thank you all Enfields Bitterne. β¦
Nancy Β· 30 July 2022
Agent replied Β· 30 July 2023
Fantastic, thank you for your review we really appreciate it.
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5/5
GoogleLouise has made mine and my boyfriends first time buying experience as least stressful as possible, sheβs been nothing but amazing throughout the whole process with great communication and assistance along the way!
Iβd always recommend Louise Carr at enfields!
Courtney Β· 13 April 2023
Agent replied Β· 30 December 2023
Hi Courtney,
Thank you for your wonderful feedback and for recommending our services. We're β¦ More
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5/5
GoogleWe had a bit of a nightmare with the sales chain breaking down, but Louise Carr was reassuring and communicative throughout the whole process (unlike the lawyers who were absolutely useless until the final hour)! Highly recommended, thanks again Louise.
Collective Β· 13 April 2023
Agent replied Β· 30 December 2023
Thank you for taking the time to leave a review. We're sorry to hear about the issues you faced with the sales chain, but we're glad Louise was able to provide reassurance and effective communication throughout the process. β¦ More
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5/5
GoogleLouise was a great help in keeping us informed about our move and really got the ball rolling to sort out our exchange. We felt like she really stepped up to help us and we really appreciate everything that she done for us throughout the process. Couldn't have done it without her! Thankyou Louise!!
Corine Β· 20 December 2020
Agent replied
Hi Corine, thank you for taking the time to leave your review and your very kind words about Louise. We wish you all the best with your new home
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5/5
GoogleAbsolutely amazing service from Louise at Enfields. If you want someone that will go above and beyond to get your property over the line then Louise is the one. Great communication always. I highly recommend Louise and Enfields. Looking forward to working with you again on another purchase.PositiveResponsiveness, Quality, Professionalism, Value
Tj Β· 22 June 2021
Agent replied Β· 21 June 2024
Hi Tj, thank you for your very kind words and for taking the time to leave your review. We hope to be able to help you again very soon
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5/5
GoogleExtremely pleased with the service we received from Enfields, especially Louise. She was always available to talk, constantly professional, helpful and informative. Despite major set backs with our bank due to covid she enabled our first time house purchase to remain on track and be completed as quickly as possible.PositiveResponsiveness, Professionalism
Oliver Β· 22 June 2021
Agent replied Β· 21 June 2024
Hi Oliver, thank you for your review and your kind words about Louise. We really do appreciate you taking the time to do this. All the best with your new home.
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5/5
GoogleEveryone was so helpful and proactive; quick to reply to emails and phone calls. They really made sure we understood the process, what we needed to do and what was going to happen next. Overall made house buying feel much smoother!
Emma Β· 1 November 2022
Agent replied Β· 30 December 2023
Hi Emma,
Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our team helpful and proactive throughout your house buying process. We always strive to keep our clients informed and make the process as smooth as possible.
Your kind words reaffirm the hard work we put in every day and are greatly appreciated. Should you need any further assistance, please don't hesitate to reach out.
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5/5
Googleprofessional, thorough & passionate,. Three words to describe Enfields.Estate Agents. We have purchased a house through them during the covid crisis. Excellent communication has made us feel at ease through a thought time .
Kevin the manager is a real credit to his industry.
I would highly recommend them .
Mark Β· 30 July 2021
Agent replied
Hi Mark, thank you for your patience and your very kind words, they are appreciated. We hope you will enjoy your new home.
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5/5
GoogleMassive thanks to Louise who chased my property purchase through every single day until it completed. She answered my emails immediately and kept me up to date pretty much daily also.
This was my first house purchase and I would definitely use them again if and when I next move.PositiveResponsiveness, Quality, Professionalism, Value
JC Β· 26 August 2020
Agent replied
Hello, thank you for taking the time to leave your review about Louise, we very much appreciate you doing this. We hope you will enjoy your new home for many years to come
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5/5
GoogleI have to say, as someone who looks forward to good customer service, dealing with Enfields, and in particular Michael Carless, of whom I have had regular and direct contact with, is exceptional. I have the upmost confidence in the service I have been provided. The proposition of selling and buying a property is incredibly stressful and uncertain and I can say that both of those negatives have been removed by the attention to detail I have received thus far. Iβm very satisfied and would recommend Enfields estate agents.
Steve Β· 25 September 2021
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5/5
GoogleThanks to Kevin, Charlotte, Louise, and the rest of the Team at Enfields Estate Agents in Bitterne.
A special thank you goes out to Charlotte and Louise, apart from the hard work you both put in to making my move possible, you were both very supportive, understanding, and caring, even when the going got tough you were able to continue under pressure.
I would have never been able to get through this without you both. You are an asset to Enfields Estate Agents.
βYOU ARE A STARβ.
Kind regards
Marcia Brown
Marcia Β· 20 August 2021
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4/5
GoogleEnfields have provided a friendly and professional service and we would like to thank Louise in particular for her quick responses and helpful attitude! Itβs been a pleasure dealing with Enfields for the purchase of our house and would recommend their services.PositiveResponsiveness
Francesca Β· 22 June 2022
Agent replied Β· 21 June 2024
Hi Francesca,
Thank you for your wonderful feedback and for recommending our services. We're thrilled to hear about your positive experience with Louise. We understand that buying a house can be a complex process, and we're glad Louise was able to assist you effectively and keep you updated throughout.
Your satisfaction is our top priority, and your review reaffirms the hard work we put in every day. We appreciate your trust in us and look forward to assisting you, or your friends and family, in any future property needs.
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5/5
GoogleLouise and the team at Enfields were excellent to deal with.
Louise chased up and kept me well informed right through the sale and purchase (which wasnβt even going through Enfields) transaction.
Exceptionally professional to deal with.
Thanks very much.PositiveResponsiveness, Quality, Professionalism
AistΔ Β· 22 June 2022
Agent replied Β· 21 June 2024
Hi AistΔ,
Thank you for sharing your experience with us. It's great to hear that you found Louise and our team at Enfields to be professional and informative throughout your sale and purchase process. We strive to keep our clients well-informed and it's wonderful to know that we were successful in doing so for you.
Your kind words are much appreciated and will certainly be shared with Louise and our team. We're here for you if you need any further assistance in the future.
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5/5
View AgentsSale and purchase
Kevin and team were fantastic from start to finish on both the sale of our property and purchase of another one also managed by Enfields. Amazing communication from Kevin from start to finish he really kept on top of the solicitors and went above and beyond to help move the chain through. I couldn't recommend them more highly.
Claire Β· 22 February 2017
Agent replied Β· 25 February 2017
Hi Claire
Thank for your very kind words, they are appreciated.
We hope you enjoy your new home and thank you for choosing enfields to sell your home.
Kind Regards
Kevin
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5/5
View AgentsQuite simply at the top of their game!
I have recently sold a property through Enfields in Bitterne. Kevin manages a superb team who have all, since the off, dealt with everything showing extreme professionalism.
Kevin, without fail, kept me regularly updated throughout the entire process and was always speedy and efficient in his work ethic.
I would have no hesitation in recommending them as Agents.
Robert Β· 6 May 2016
Agent replied Β· 10 May 2016
Hi Robert.
Thank you so much for your kind comments they are appreciated.
I would also like to say thank you to you for your patience throughout but especially over the last few weeks when I know matters must have been frustrating.
We wish you every success for the future.
Kind Regards
Kevin
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5/5
View AgentsOutstanding throughout!
Kevin and his team were both professional and helpful throughout.
I found the level of communication a real benefit as I was buying from out of town so couldn't be about 24/7
They really helped me no end with viewings and chasing the seller.
would 100% recommend and will be using in the future myself.
Cheers Andy
Andy Β· 10 July 2017
Agent replied Β· 12 July 2017
Hi Andy
Thank you for the great review, it is much appreciated.
We are glad we were able to assist and thank you for your patience.
We hope you will enjoy your new home!
Kind regards
Kevin
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5/5
GoogleLouise Carr has been excellent in assisting to finding a buyer for our property. Given the restrictions of the Covid period Louise has always responded, kept me informed and been a delight to work with. I look forward to continue working with you. Thank you very much!PositiveResponsiveness, Quality, Professionalism, Value
SAT Β· 22 June 2020
Agent replied Β· 21 June 2024
Hi Sat, thank you for leaving this review. It is very much appreciated and we hope we can continue to help you for many years to come.
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5/5
GoogleBrilliant service throughout, would like to thank Kevin, Daryl and the team for there patience. Big thanks to Kevin for chasing and keeping us and our buyers informed all the time and being understanding. Would highly recommend Enfield Bitterne and wouldn't hesitate to use them again. thanks for all your hard work.
Dean Β· 29 July 2019
Agent replied
Hi Dean, Thank you for your kind review and for being so patient. Enjoy your new home!
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5/5
GoogleWeβve just bought a house through Enfields Bitterne and would definitely recommend. Kevin is very experienced, he has kept us well informed throughout the process and has been invaluable in chasing other agents and solicitors in the chain. Everyone weβve spoken to has been friendly, helpful and professional. Thank you!
Rachael Β· 9 March 2020
Agent replied
Hi Rachael, thank you for your kind words, we do appreciate this. We hope you will enjoy your new home!
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5/5
View AgentsThank you Enfields Bitterne
A huge thank you to Kevin and the team for their thorough and professional input to a related sale, which wouldn't have happened without their efforts.
Kevin's proactive approach made all the difference & we are pleased to echo other complimentary comments on the Facebook page & Rateragent and endorse the team.
Thanks.
Rachel Β· 17 October 2016
Agent replied Β· 19 October 2016
Hi Rachel
Thank you for your kind comments, they are appreciated.
Your patience also helped greatly.
Thank you again!
Kind regards
Kevin
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5/5
GoogleThankyou Enfields for making the whole moving process easier
Kevin has been outstanding as have his team nothing is too much trouble
Communation is fantastic
For me anyone choosing an estate agents would be foolish not to choose Enfields they are by far the best
Thankyou is simply not enough
Andrea Β· 31 July 2018
Agent replied
Hi Andrea, thank you for the lovely review. We are delighted to have helped you move and hope you will enjoy your new home. Kind regards - Enfields Bitterne
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5/5
View AgentsExcellent Service from a great team
I couldn't have found a better agent than Kevin and his team.
They are all extremely professional and have delivered an excellent service. They actually do what they say they will, with a friendly, positive,, realistic approach..
I always felt I was kept informed and nothing was too much trouble.
Avis Β· 5 July 2018
Agent replied Β· 10 July 2018
Thank you for the great review Avis.
We wish you all the best for the future
Kind Regards
Kevin
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
