Trusted Agent profile · Bitterne, Hampshire
Verified
★★★★★
531 reviews across 2 platforms
5 West End Road, Bitterne, Hampshire, SO18 6TE
Part of Charles Carr, see every office.
Charles Carr's office in Bitterne, Hampshire, at 5 West End Road, is rated 4.6 out of 5 across 531 reviews on two platforms, including 190 Google reviews rated 4.0.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Chloe has been extremely helpful with helping us find a perfect home. She has always replied very quickly and been very open to questions and feedback. She has ...Read all 91 from sellers
We are currently in the process of buying a house with Charles Carr and we have to say that Emma has made the whole experience a lot easier for us. When ...Read all 110 from buyers
Hi to whom this may concern I phoned in your office today to get some info on a property. spoke to a very lovely girl called Rebecca who assisted me with my ...Read all 2 from landlords
I was impressed with how professional and proactive Charles Carr were with helping us secure a property, that we are moving into at the end of January. This ...Read all 9 from tenants
Charles Carr has fast become a well respected local independent estate agent within the Southampton area. Our strong team of experienced local professionals endeavour to provide exceptional customer service and added value every time. Our mission is simple: “We aim to offer our clients a fair and honest agency experience that represents good value for money, whether you sell, buy, let or rent a property through Charles Carr, we want you to be 100% satisfied with the end result”.
Every review we hold for the Bitterne office, from every platform, shown as written. First names only.
5/5
View AgentsLovely property agent who kept us sane!
Lauren was fantastic for months while we searched for our home. She kept us sane through a really stressful process and was always in contact with new properties on the market and great advice. I will recommend her to anyone looking for buying or selling advice. Thanks Lauren and Charles Carr!!
5/5
GoogleVery happy with the process. Jade Newby was professional and helped me with all of my concerns.
Great to hear of your experience and thank you so much! Kind regards
5/5
GoogleLauren is very happy and cheerful. Remembers all information regarding property. Pleasant. Always updates us with information.
Thank you for taking the time to leave this wonderful five star rating, i am so pleased that you were happy with the service Lauren provided you. Many thanks
5/5
View AgentsExcellent from Charlotte
Well what can I say. Charlotte has been amazing from start to the end I can’t thank her enough. Charlotte has gone above and beyond to help us with our purchase off our first house. Excellent service and highly recommended to anyone looking for the perfect estate agent.
5/5
View AgentsLouise was great!
Although the circumstances are not as we’d have hoped, Louise was very helpful the whole way through, she kept us informed and was professional at all times - even when very frustrated! Thanks for all your help Louise, we wouldn’t have got as far as we did without you!
5/5
View AgentsSamantha Storrar
Samantha Storrar is a wonderful estate agent, Always willing to go above and beyond, Very professional and friendly,
Thanks so much for your kind review, i will be sure to pass your comments onto Samantha. Best wishes
5/5
GoogleThank you to Jade Newby for all your help buying my home. She was fantastic.
We will make sure that your satisfaction with Jade is passed - thanks so much for taking the time to review Carter Edwards! kind regards
5/5
View AgentsSale of our property
As a new estate agent opening in Eastleigh can highly recommend Charles Carr, Tim was brilliant with viewings etc & SAM has been fantastic by keeping us updated with the chain and how it was progressing while we were waiting for contracts to be exchanged , very friendly team
5/5
View AgentsExcellent help and commitment to finding us a home throughout
We worked with several Estate Agents whilst searching for our property and whilst our final purchase has been through another company, I would still recommend this agency and in particularly Sam Storrar who made every effort to understand our requirements and sought out properties that matched our needs.
5/5
View AgentsThank You
Within days of going live Charles Carr secured an offer on my property at the top end of its value. I highly recommend Shane from the Sales team and Laura from the progression team, as well as the entire Charles Carr team. Thank you to everyone involved.
5/5
View AgentsAn Honest estate agent in a world full of sharks
Dale was transparent from start to finish really knows his stuff! kept me updated with local property news the competition and how to get the best price in the market place on top of that he worked after hours to secure my onward purchase couldn't recommend him more
5/5
View AgentsFirst Class Service! - Absolutely brilliant letting service provided by Anna
Anna has first class customer service skills and has been extremely responsive to resolve all queries as they are raised. Anna is knowledgeable in her field and has provided me with confidence that the sign up of a rental property with Charles Carr is being dealt with effectively.
5/5
View AgentsGreat experience
I’m a first time buyer and Lauren has been nothing but amazing! She’s really supported me through the buying processes and I felt like she cared about finding the right property for me. Estate agents get a bad reputation but Lauren definitely proves this wrong.
4/5
GoogleSo far Holly has been so enthusiastic and helpful regarding our property and we're not even on the market until today! I have no doubt she'll be able to sell it as she is very proactive. I will update again once our property has sold.
5/5
View AgentsBest experience iv had
Anna has been so professional and very helpful organising and sorting everything out for me I cannot thank her enough for what she has done for me. She has looked after me and looked out for my best intentions She is the best I have delt with
5/5
View AgentsPurchasing made easy
I would like to thank Anna for her really outstanding efforts of trying to help us find a property that is suitable for us. The services at this estate agency are fast, efficient and professional. Would recommend to anyone looking to sell or buy a property.
5/5
GoogleI spoke to Alia Thomas, who was very helpful and friendly.
Thank you for taking the time to review us and pleased you were happy with the service provided by Alia.
5/5
View AgentsRebekah Hawkins was amazing and very helpful
Rebekah Hawkins was very helpful at booking our apartment in for a valuation. She was able to book us in for the next day and was able to work around my schedule. She was very friendly and professional. I highly recommended her at Charles Carr
5/5
View AgentsExcellent customer service
Jordan made us feel welcome and supported when looking for properties as inexperienced new buyers. He was honest and trustworthy which led to a swift offer on our house. We would recommend to anyone who needs an estate agents help in the future.
5/5
GoogleFabulous service from Shane and the team! Thank you again!
Thanks so much for the kind words!
5/5
View AgentsVery Professional
Shane was extremely knowledgable and professional. He guided us through the process of selling our house and helped us achieve the sale price we had hoped for. We are really happy with the service we received from Charles Carr and would highly recommend them.
5/5
GoogleFantastic. Alia was very helpful and polite. Will recommend.
Thanks so much for your kind words and 5 star rating
5/5
GoogleCharlotte has been very helpful with my property search
Thanks so much Sammy, pleased to hear you are satisfied with our service, all the best
5/5
GoogleRebekah was really helpful very good would highly recommend
thanks for your lovely review and five stars!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Charles Carr's Bitterne office has 531 reviews across two platforms: 190 on Google, 341 on View Agents.
Charles Carr Bitterne is rated 4.6 out of 5 across all 531 reviews, and 4.0 out of 5 on Google from 190 reviews.
91 reviews from sellers, rated 4.9 out of 5 on average. For example, Andrew wrote: "Chloe has been extremely helpful with helping us find a perfect home. She has always replied very quickly and been very open to questions and feedback. She has ..."
110 reviews from buyers, rated 5.0 out of 5 on average. For example, Lucy wrote: "We are currently in the process of buying a house with Charles Carr and we have to say that Emma has made the whole experience a lot easier for us. When ..."
9 reviews from tenants, rated 5.0 out of 5 on average. For example, Stephen wrote: "I was impressed with how professional and proactive Charles Carr were with helping us secure a property, that we are moving into at the end of January. This ..."
Charles Carr Bitterne, 5 West End Road, Bitterne, Hampshire, SO18 6TE.
