Trusted Agent profile · Basingstoke

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Martin & Co Basingstoke reviews

4.6

★★★★★ Excellent

326 reviews across 5 platforms

26 London Street, Basingstoke, RG21 7PG

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Martin & Co's office in Basingstoke, at 26 London Street, is rated 4.6 out of 5 across 326 reviews on five platforms, including 201 Google reviews rated 4.4.

Google logo

4.4 / 5

201

Reviews on Google

This office

Facebook logo

4.6 / 5

38

Reviews on Facebook

This office

View Agents logo

4.9 / 5

64

Reviews on View Agents

This office

Trustpilot logo

1

Reviews on Trustpilot

This office

allAgents logo

22

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martin & Co Basingstoke

Established in 2008, Martin & Co Basingstoke is one of the area’s top-rated and award-winning estate and letting agents, with hundreds of positive reviews from satisfied sellers, buyers, landlords and tenants. Led by Director Mike Shelton, a landlord himself with decades of experience, our dedicated team combines the strength of a respected national brand with genuine local expertise. We specialise in residential sales, lettings, and full property management throughout Basingstoke and the surrounding villages. Clients benefit from tailored marketing plans and online exposure on all the leading portals like Rightmove, Zoopla, and OnTheMarket, ensuring properties reach the widest possible audience. We pride ourselves on honest advice, accurate valuations, and clear, proactive communication every step of the way. Our centrally located branch on London Street (RG21 7PG) is fully accredited, award-winning, and always ready to help with valuations, new instructions, or simple, friendly advice about the local market. With a strong reputation for results and excellent service, Martin & Co Basingstoke gives landlords and sellers peace of mind and confidence in their next move. If you’re a landlord looking to maximise your investment or a homeowner ready to sell, contact our experienced team today on 01256 859960, we’re ready to help you with your next exciting journey.

Reviews

Every review we hold for the Basingstoke office, from every platform, shown as written. First names only.

4.5/5

View Agents
Tenant

Rental of property

I am happy with the service provided

Elizabeth · 4 July 2025

Agent replied · 31 July 2025

Dear Elizabeth Werrett, Thank you very much for your positive review and for taking the time to share your satisfaction with our services. We're delighted to know that we met your expectations. If there's anything more we can do for you in the future, please don't hesitate to reach out. Your trust in us is greatly appreciated.

4.5/5

View Agents
Tenant

Amazing team

We are happy that we rented with Martin and Co. It was a pleasure dealing with Martin & Co. The lettings team is completely professional friendly and approachable, with such good service and customer relations between us and the landlord. The team was very efficient with any query we had, always replied quickly to emails, and kept us up-to-date. We highly recommend renting with Martin & Co.

Susan · 13 May 2024

5/5

View Agents
Landlord

Great Service

We've been landlords with Martin & Co for seven years and have consistently been impressed. They are always helpful, often going above and beyond what we expect. It's reassuring to know we can rely on them, particularly when difficult situations arise. The whole team is dedicated and a pleasure to work with.

Magdalena · 1 January 2025

5/5

Google

I have used Martin & Co for a few years in relation to renting a property. The service was absolutely top class. I noticed that everyone works together as a actual team, and there is no breakdown in communication which made the process very … More

J · 22 March 2025

5/5

Google

Refreshingly pleasant and very efficient agents. Everything is precise and clear to follow. When you are dealing with an agent who are professional, your life becomes so much easier and happier. These guys are totally great. Andrew, Lyndsay, Cloe, Abi I had dealings with and could not fault them.

Gul · 1 June 2021

5/5

View Agents
Landlord

Responsive

My property is in safe hands regarding my legal obligations and maintenance. More important these days because of rule changes.

Lee · 6 December 2025

4/5

allAgents

"We are happy so far. The..."

We are happy so far. The vetting process was so good, their response to issues is commendable. We hope to have them as a Permanet go to team for the rest our real estate journey

Joshua · 28 June 2025

5/5

Google

I've been with Martin & Co since 2019 and they have always been fair and diligent in the collection of rent on my behalf as well as ensuring the property is well looked after. I highly recommend them .

Roger · 1 May 2025

5/5

allAgents

"I've been with Martin & Co..."

I've been with Martin & Co since 2019 and they have always been fair and diligent in the collection of rent on my behalf as well as ensuring the property is well looked after. I highly recommend them .

Roger · 1 May 2025

5/5

Google

Martin & C0 Basingstoke Agents have fully managed my two rental properties in Basingstoke for about 13 years. I can't fault their service in any way. The staff are very helpful and professional. Martin & Co are also very good value for money.

David · 19 February 2025

5/5

Google

I have been using Martin & Co Basingstoke for few years now to manage my property and I can only say they have been excellent. I had some bad experiences with other property agent before I engaged them following recommendation from the decorator I normally used.

Wei · 9 January 2025

5/5

View Agents

Outstanding service

As tenants who rented from Martin & Co., we would like to say how impressed we have been with the services received, communicating and mediating between the landlord and ourselves, in a professional and friendly manner. The team is helpful with any issues that are raised. I would not hesitate to recommend Martin & Co. to any future tenant or landlord.

Sue · 10 May 2024

5/5

allAgents

"Great service from all the..."

Great service from all the staff I have interacted with over the six years they have been managing my property. Professional, knowledgeable and helpful during both marketing and management phases. I cannot recommend them highly enough.

Peter · 14 May 2025

5/5

allAgents

"Good, professional service as ..."

I have been dealing with Belvoire Basingstoke for some years now. I have always found them to be very thorough and professional from advertising, vetting new tenants, checking in, inventory, regular inspections and not forgetting property maintenance and check-out. I would not hesitate to recommend the team whether you are a landlord looking to let, or a tenant looking to rent!

Mr · 14 December 2020

Agent replied · 4 September 2025

Thanks very much for taking the time to leave this review. It seems that you've been happy with every element of our offering and we're all very happy to learn this.

5/5

allAgents

"I’ve worked with Martin & Co..."

I’ve worked with Martin & Co for over 10 years. They are very professional and the service has always been great. Thoroughly recommend for rental/tenancy.

Toby · 20 August 2025

5/5

Google

Cloe has managed my property since 2018 and has consistently been top of her game - I specifically sought out Cloe after using her services previously at her previous role for another agency. Highly recommended - excellent service throughout.PositiveQuality, Professionalism, Value

Scott · 25 June 2021

5/5

View Agents
Landlord

Excellent and Knowledgeable Service

From our first Interactions with the team at Martin & Com we felt reassured and looked after as we were first time landlords. The team are responsive to questions and the letting process was clearly explained along with lots of tips on things we may not have thought about.

Jeanette · 9 August 2022

Agent replied · 10 August 2022

Thank you for the kind words. We hope you enjoy your new life in the USA.

5/5

Google

I've been with Martin & Co for 4 years, and the experience has been excellent. They are always responsive, knowledgeable about the market, and genuinely supportive. Their professionalism and dedication have made my tenancy smooth and stress-free. Highly recommend!

Akshahantra · 12 February 2025

5/5

Google

I have used Martin & Co to manage my rental property for the past 7 years. I am very pleased with the service that they have provided and they always respond to any request within 24 hours.

Timbo · 26 July 2023

Agent replied · 30 July 2023

Thank you for your kind words. Glad you are happy with us in Basingstoke

5/5

View Agents
Landlord

Smooth and Stress Free

I have been managing my rented property for the past 6 years. Due to other various commitments, I am struggling to find time do the management myself. The decorator who I knew him for a long time recommended Martin & Co because he has been using them for a quite a long time. I am pleased that the whole team have been working hard to get my property let out and I am amazed how much time I have saved with their help.

Wei · 12 July 2022

5/5

Google

I cannot fault Martin & Co, we have been with them for almost 8 years. Professional, polite, flexible and prompt in solving any problems. Wishing you all the best. Thank You for everything!

Joana · 18 April 2025

5/5

allAgents

"I cannot fault Martin & Co,..."

I cannot fault Martin & Co, we have been with them for almost 8 years. Professional, polite, flexible and prompt in solving any problems. Wishing you all the best. Thank You for everything!

Joana · 17 April 2025

5/5

Google

I have been with Martin & Co Basingstoke for over 5 years. Their agent service is excellent, professional and very responsive. All staff are very helpful. I would highly recommend to them for letting agent services!

Yan · 3 March 2025

5/5

Google

Sadly leaving my property in a couple of Months for pastures new. I cannot fault the service received from Cloe and the team at Martin & Co. Professional, caring, swift, brilliant. I would absolutely use them again and recommend them to anyone. Thank you Martin & Co.

Susan · 24 September 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Martin & Co Basingstoke

How many reviews does Martin & Co Basingstoke have?

Martin & Co's Basingstoke office has 326 reviews across five platforms: 201 on Google, 38 on Facebook, 64 on View Agents, 1 on Trustpilot, 22 on allAgents.

What is Martin & Co Basingstoke's rating?

Martin & Co Basingstoke is rated 4.6 out of 5 across all 326 reviews, and 4.4 out of 5 on Google from 201 reviews.

What do sellers say about Martin & Co Basingstoke?

4 reviews from sellers, rated 5.0 out of 5 on average. For example, CHRIS wrote: "OVER THE PAST DOZEN OR SO YEARS,MARTIN AND CO IN BASINGSTOKE HAVE FULLY MANAGED ALL THE LETTINGS IN A VERY PROFFESIONAL MANNER,FINDING SUPER QUALITY TENENTS WHO ..."

What do landlords say about Martin & Co Basingstoke?

28 reviews from landlords, rated 5.0 out of 5 on average. For example, Freya wrote: "Martin & Co took over the full management of my rental property earlier this year, and I’ve been completely impressed with the service. They perform quarterly ..."

What do tenants say about Martin & Co Basingstoke?

29 reviews from tenants, rated 4.9 out of 5 on average. For example, Alexandra wrote: "Martin & Co have been our property managers for the last 6 years and I can't fault them at all. As tenants they are really kind and helpful with any problem ..."

Where is Martin & Co's Basingstoke office?

Martin & Co Basingstoke, 26 London Street, Basingstoke, RG21 7PG.

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