Trusted Agent profile · Basingstoke, Hampshire
Verified
★★★★★
1,035 reviews across 4 platforms
10 New Street, Basingstoke, Hampshire, RG21 7DE
Part of Belvoir, see every office.
Belvoir's office in Basingstoke, Hampshire, at 10 New Street, is rated 4.8 out of 5 across 1,035 reviews on four platforms, including 601 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.
601
Reviews on Google
This office
169
Reviews on Facebook
This office
217
Reviews on View Agents
This office
48
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We used Belvoir as our letting agent for years and they were always excellent and quick to respond in dealing with queries and issues. When the time came to ...Read all 48 from sellers
We bought our house through Sarah-Jane from Belvoir and then moved to Nathalie once the offer had been accepted. As we were buying whilst living abroad we ...Read all 18 from buyers
You won't find a lovelier, friendlier lettings team anywhere in my opinion. As a landlord trust that my properties will be managed well on my behalf is key to ...Read all 46 from landlords
I rented a property through Belvoir in Basingstoke and I must say that my family and I were treated really well during our tenancy. Whenever we need support or ...Read all 43 from tenants
No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.
The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Basingstoke office, from every platform, shown as written. First names only.
4/5
View AgentsBelvoir were very professional from start to finish kept me informed with everything from the sale to my purchase, I have already recommended them to a friend who had the same professional services. They have a brilliant team.
Neil, thanks for taking the time to leave this review. We love it when we are recommended by happy clients.
5/5
View AgentsProfessional but friendly
Since day one we’ve been treated very well and the whole processe went smooth as it should, so I can’t be happier with the whole journey since day 1 to the signing day.
David, thanks for taking the time to leave this review. I apologise for the delay in responding. We're all very glad that you've been happy with us. Mike Jones
5/5
FacebookVery pleased with Belvoir never had any issues , been with this aganecy for past 5 years and never had any problems , staff very friendly and helpful especially one particular lady named Jo :-) definitely recommend
Maddie, thanks for this. It's always good to hear such a review from a tenant of such long standing.
5/5
FacebookThank you to everyone in the Lettings team at Belvoir. Highly recommended, very professional and friendly. Helped me in the very difficult situation and it's very much appreciated 🙂 Best wishes
Sonata, thanks for leaving this lovely review. We're all very glad that we were able to help you and wish you all the very best in your new home.
4.3/5
View AgentsHighly recommend
Very consistent throughout the transaction until the very end. A few things didn’t add up but compared to other agents and in general would recommend
Ben, thanks for taking the time to leave this review. I'd be interested to learn more about what didn't add up though. If there's something we can learn to improve future customer's experience, please email me mike.jones@belvoir.co.uk
5/5
GoogleThanks Belvoir helps me to find a new home in Basingstoke. Staffs are very professional and responsive. Their friendly and sincere attitude makes me, a newcomer, feel warm.
Orange, thanks very much for taking the time to leave this review. We're all very pleased to learn that you've been happy with our service.
5/5
GoogleExcellent service from Natalie from the sales process through to the twists and turns of getting the contract requirements sorted. Couldn't fault it
Roger, thanks for taking the time to leave this review. We're happy that it proved successful and wish you luck in your new home.
1/5
GoogleThe worst letting agency!!! Misleading information!! No chance to view the place before given time and suddenly it’s already taken, terrible manners, do not deal with them!!
Cutiebun Love, we take all criticism very seriously and I have taken some time to look into the circumstances surrounding your complaint. As part of our efforts to continually evolve and provide an ever-improving service, we have an online booking service whereby a potential tenant is able to choose a slot which is convenient for them to view a property. Viewers may book viewings 24/7 using this system. In your case, by the time you booked a slot, the first available was 1st December as a result of others having taken earlier slots. We then sent you an automatic email cancelling this viewing the minute the property was let to somebody who had already viewed the property. Emails of this nature are sent to anyone with a viewing booked and sent at the earliest possible opportunity in order that they not be put out by attending a viewing for a property no longer available to rent. The vast majority of potential tenants are grateful for the opportunity to book in this manner and everyone accepts that it is the early bird that catches the worm. I am sorry that you were unable to view the property on this occasion, but I hope that having received this explanation, you will now understand our stance.
5/5
GoogleWould recommend. Quick and friendly communications. Easy to arrange my tenancy and subsequent move out. Transparent and fair. Responded very quickly to maintenance issues.
Kirtsen, thanks very much for taking the time to leave this review. We genuinely try to be fair to all parties at all times and we're all very pleased to learn that we have got things right and that you've been so obviously happy with us.
5/5
GoogleBelvoir have been managing my rental property for a few years now and have been doing a great job. As I am remote from the property, they promptly and professionally deal with all issues that come up. Thanks Belvoir!
Dear Trevor, Many thanks for this review. Our life is always made easier when you, like so many of our landlords, heed our advice. Andrew Lowery.
4/5
allAgentsThe staff were always helpful
The staff were always helpful and understanding and nothing was to much of a problem to sort things out for you.when giving up the tenancy the check out went smoothly with the help experience and expertise of Shahida,
Andy, thanks for taking the time to leave this review. We're glad that things went smoothly for you and that you are happy with our efforts.
4/5
View AgentsFair handling of the deposit value
Many thanks to Jo Jones for a fair assessment of the flat condition and fair arrangement with landlord. I am happy that thanks to her help I have a good portion of my deposit back.
Julien, thanks for leaving this review. We try and be as fair as we can at the end of a tenancy and it seems that you were happy.
5/5
GoogleWe recently bought a property that was being sold by Belvoir. The sales team did a superb job with the whole process, in particular they kept the momentum going on on all sides. Thoroughly impressed.
Neil, thanks for taking the time to leave this review. We hope that you'll now give our lettings team a chance to prove their worth.
5/5
View AgentsGood Reputation.....
I had visited Belvoir on several occasion about selling my property. But, felt I was not ready to sell.. When i was ready to do so I knew my property would sell quickly and stress free.. Thank you.
Louise, thanks for taking the time to review us. We're glad that it was a stress-free experience.
5/5
GoogleBelvoir Basingstoke have been brilliant. Always polite, available and efficient on the phones.
Many thanks for your review William, much appreciated
5/5
GoogleWe have rented properties from Belvoir for a number of years and have always found them to be very friendly, professional, efficient and and quick to address issues. I would recommend them without hesitation.
Richard, thanks for taking the time to review us. We're all very pleased that you've been happy with our service.
5/5
GoogleWe rented a property through Belvoir Basingstoke. Professional service and always replied quickly when we needed repairs done. Check-out inspection was fair. Overall good service with friendly staff
Brad, thanks very much for taking the trouble to leave this review. It's always good to learn that a tenant considers us to have been professional and fair. Best of luck in your new home.
1/5
GoogleVery unprofessional... Rude lady handling the property... written appoint was cancelled without any apologies!!!
We apologise for your experience. This does not reflect our usual high standards of service. Please contact us directly so we can address this issue and make things right.
5/5
FacebookVery professional, transparent and brilliant letting agency. ???? Like everyone else I too echo the smooth processing right from viewing to exit of tenancy. Setting high standards for a trust worthy letting experience.
Vaibhav, thanks for taking the time to leave this review. We're all very glad that you've been p[leased with our eforts.
5/5
GoogleI was pleasantly surprised with my experience finding a property to rent. The staff have been nothing but amazing to me. They are very easy to talk to and have been very helpful.
Will, thanks very much for taking the time to leave this review. We're all very glad that your experience with Belvoir as been a pleasant one.
5/5
allAgents"Good, professional service as ..."
I have been dealing with Belvoire Basingstoke for some years now. I have always found them to be very thorough and professional from advertising, vetting new tenants, checking in, inventory, regular inspections and not forgetting property maintenance and check-out. I would not hesitate to recommend the team whether you are a landlord looking to let, or a tenant looking to rent!
5/5
GoogleI have used Belvoir for some years now on a number of buy to let properties as tenant finder only service. Their standards are high and their fees represent good value for money.
Mark, thanks very much for taking the trouble to leave this review.
5/5
GoogleAs a landlord I have been using Belvoir for a few years now and they have always been friendly, helpful and timely in dealing with any queries I've had. Recommended with no hesitation.
Dear Nick, Thanks very much for this review. We survive on recommendation such as yours and we're glad you're happy with what we do for you. Andrew.
5/5
GoogleI was pleasantly surprised with my experience finding a property to rent. The staff have been nothing but amazing to me. They are very easy to talk to and have been very helpful.
Will, thanks very much for taking the time to leave this review. We're all very glad that your experience with Belvoir as been a pleasant one.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Belvoir's Basingstoke office has 1,035 reviews across four platforms: 601 on Google, 169 on Facebook, 217 on View Agents, 48 on allAgents.
Belvoir Basingstoke is rated 4.8 out of 5 across all 1,035 reviews, and 4.8 out of 5 on Google from 601 reviews.
48 reviews from sellers, rated 4.9 out of 5 on average. For example, Iain wrote: "We used Belvoir as our letting agent for years and they were always excellent and quick to respond in dealing with queries and issues. When the time came to ..."
18 reviews from buyers, rated 5.0 out of 5 on average. For example, Garry wrote: "We bought our house through Sarah-Jane from Belvoir and then moved to Nathalie once the offer had been accepted. As we were buying whilst living abroad we ..."
46 reviews from landlords, rated 5.0 out of 5 on average. For example, Denise wrote: "You won't find a lovelier, friendlier lettings team anywhere in my opinion. As a landlord trust that my properties will be managed well on my behalf is key to ..."
43 reviews from tenants, rated 4.8 out of 5 on average. For example, Nsima wrote: "I rented a property through Belvoir in Basingstoke and I must say that my family and I were treated really well during our tenancy. Whenever we need support or ..."
Yes. In The Trusted Agent 2026 awards: Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold; Belvoir, Devizes won Gold.
Belvoir Basingstoke, 10 New Street, Basingstoke, Hampshire, RG21 7DE.
